Pet Valu

382 reviews

240 Carlton St., Toronto, ON M5A 2L1, Canada

store.petvalu.ca

+14169610661

About

Pet Valu is a Pet store located at 240 Carlton St., Toronto, ON M5A 2L1, Canada. It has received 382 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday9AM-7PM
Tuesday9AM-7PM
Wednesday9AM-7PM
Thursday9AM-6PM
Friday11AM-5PM
Saturday9AM-7PM
Sunday9AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Pet Valu: 240 Carlton St., Toronto, ON M5A 2L1, Canada

  • Pet Valu has 4.5 stars from 382 reviews

  • Pet store

  • "Dog nails clipped first Saturday of every month"

    "Selection wasn't great on the day I went in"

    "It's a nice pet store, you can bring your animals inside"

    "Our favorite pet store in the neighbourhood"

    "Friendly staff, and has lots of cat geared options, which is very hard to find a good variety of in many pet stores"

Reviews

  • Dale Lutes

Dog nails clipped first Saturday of every month. Groomer patient and expert as Bella's nails get very sharp and brittle. $10 per dog cash so reasonable. Specials - shampoo buy one and get one 50% off. Tooth cleanser helping with teeth but we are not exactly where needed re tartar. Cat food for Nasher!

  • David Wass

Selection wasn't great on the day I went in. 3specific items I wanted were not in stock or carried. I could have ordered them for delivery to the store 4 days later but I'm the type of shopper that likes to pick up items the day I'm looking. The staff are friendly and welcoming though

  • Charles D

It's a nice pet store, you can bring your animals inside. With dogs & cats being some of the more popular pets you will find items that apply more to them. For more exotic animals Menagerie's is close by on Parliament St, which is a very friendly staff and some cool in store animals.

  • Tim Chase Photography

Our favorite pet store in the neighbourhood. For years we have been buying our dog foods, toys, gifts and always pleasant dealing with the staff and ordering, picking up our foods. Huge thanks to all the staff over the years for everything you do and you do it well. Tim

  • Lyanne Korona

Friendly staff, and has lots of cat geared options, which is very hard to find a good variety of in many pet stores. Always something interesting to bring home to my little one, and the staff are more than happy to help me with my slightly vague requests for products.

  • Louise Koepfler

This is a great neighbourhood store, staffed by local people who know you by name. The nail trimmer who comes on the first of the month is a gem. Senior discounts are great. Bonus - you can park in the back and load your purchases like giant bags of cat litter.

  • Thaddeus

A friendly neighbourhood store with items and products that you can no longer find in the grocery or Drugmart shops… always fun to browse and they do nail clipping at reasonable price 1x a month. Scooter gives a 4 paw and 1 swishy tail review for a 5 star.

  • Mindful Movement RX Diana McNeill

Love this place. Staff are always helpful, courteous and knowledgeable. We were having a hard time finding chew sticks for our rabbit and the staff made sure our order was ready promptly and even made suggestions to help keep our rabbits teeth in check!

  • Lisa Bristow

This place doesn't feel like a chain store at all. The staff are so friendly, knowledgable and get to know the animals. The woman who comes in to cut nails (first Saturday is the month for $10) is also great. She is very good with the animals!

  • Jason Pavlos

The staff are warm and welcoming. They were so sweet to my dog! They helped me fit him with a new leash to help stop the pulling and it worked great. Fair prices, good quality, and EXCELLENT service. I will return to this location for sure :)

  • Sarah Morriss

So helpful and kind hearted people. Were honest about products truthfulness, longevity and health for my I week old kitten. Held and played with her as if she were their own. Very fair and reasonable prices. Sale tags everywhere. Went above

  • Evan Spergel

Honestly the best pet store I’ve ever been to. My 14 year old cockapoo was getting diagnosed with diabetes. When I told one of the staff they directed me to THE SWEETEST lady who’s dog also has diabetics. She was so kind, sincere— Felt like

  • Joshua Fagan

Absolutely love this location! The staff are always extremely welcoming and friendly no matter what day or time you go in! Always willing to put things on hold for you / order products for you. 1000% recommend shopping here:) they are also

  • Molly Farquhar

I’m always so happy with the customer service here. The employees are so friendly and outgoing and love hearing about your pets. They have a really good selection for cat litter, which is great because I hate the grocery store brands. Most

  • CN Corpus

This store has the most pleasant and helpful workers I've ever been served by. It's a semi-major chain, without the attitude. I must say that despite them sometimes not having what I need, they are willing to order it.... Look into their

  • Rick Dagger

I quite like Pet Valu. I've been to several of their locations in Toronto. The staff are always very courteous and well-informed about the products they carry. Recently I was at a loss trying to find my particular brand of dog food. They

  • Sarah Bunnett-Gibson

Yes kindness counts! Even more so,!-- During the stressful shut down times of the virus. I have switched from another pet value on the Danforth.No more will I tolerate , way too much grumpy staff attitude there !. Jacob here, .at Carlton

  • Khai O.

I've been visiting Pet Valu since the summer of 2021. Overall, they've been a good place to shop. But a recent experience has left a bad taste in my mouth. There was a dog toy priced at 12.99. I went to the cash and it rang up at 19.99.

  • Dan M

I really like this little store, it's very close to my apartment so easy to access, and the people working are always friendly! However, I witnessed an employee being yelled at by who I assume was a manager/supervisor this evening, and

  • Trading NASDAQ

This Location seems to have a bit of an attitude, maybe folks in the wrong business, but certainly not bad people and we shop in her on a pinch. On a side note, the Wellness Brand Cat Food Chicken pieces is garbage. It use to be good

  • ADRIAN J. Walsh

Great friendly staff. They always offer to order the things I need for koi if they don't have it in store. I gave 4 stars simply because the prices are a bit high sometimes. But I have noticed more sales and improvements

  • L. J. Donnelly

This is one of my favorite pet stores to shop at. I love that the owners are local and that each store gives back to the community it is in. The staff at each store are knowledgeable and friendly and are very helpful.

  • Denisa Cazacu

Generally good experience. However, there was one particular instance when one of the employees asked me to call the supplier when I asked why the order hasnt arrived at the store - after the second weekly follow-up.

  • Colleen McHugh

The staff are always welcoming to me and my pup. She absolutely loves visiting and getting her treat. The Santa photos they did at Christmas time were awesome as well, I really appreciated that!

  • deepti sharma

Coming from Montreal, I found this store very well curated for both big as well as smaller dogs. With good brands of toys, treats and kibbles. The staff was super friendly too.

  • Stephen Allen

Lately visiting this establishment, the lads at the front desk have made me feel uncomfortable and unwelcome. Guess they think I'm part of the unwashed heathens. ‍♂️ …

  • Che M

Their staff is always super lovely and they usually have what I need in stock. The online order for pickup option is great, really is such a time saver while running errands.

  • SenseiOfSnark

Friendly, knowledgeable and helpful staff. Good variety of foods, toys and accessories. Toe nails clipped for 10 dollars on the first Saturday of each month for the

  • Mark E

I had a really lovely experience here. My senior Chihuahua was having stomach problems, they took the time to talk to me and show me options. Thank you so much

  • Antony Riley

Amazing location with tons of treats, toys and food to choose from. Special shout out to Jason for always being so welcoming and helpful.

  • A P

Some really nice people working here! Great selection of pets stuff, wished there were more options for my little hamster though !

  • Adam Fawns

Has all the stuffs that make the furballs happy. This place (and their treats) is probably more responsible for my dog listening

  • Leon Ma

It’s a nice place with very friendly and helpful staff. That is why I have been buying dog and cat food here for years.

  • Andrey Osipov

When we visited we received great advice on training treats for our pooch. Great customer service. Very polite.

  • Brian Good

Great store - well stocked, knowledgeable staff and kind to their older clientele- her favourite place …

  • Follow The Polo

It’s the hours for me… Small store with great variety of products to choose from, staff is really

  • Stacey Semple

Love the store, products, and people in it. Went to get his Santa pic today. ❤️ …

  • Darren J

The staff is just amazing. Ralphie loves visiting for treats and love.

  • Dario Di Cicco

Stuff is awesome quality customer service is ok …

  • Cess Yu

They have a decent amount of rabbit supplies

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