Phoenix Used Cars AUTO TIME

270 reviews

9110 N Cave Creek Rd, Phoenix, AZ 85020

azautotime.com

+16024411919

About

Phoenix Used Cars AUTO TIME is a Used car dealer located at 9110 N Cave Creek Rd, Phoenix, AZ 85020. It has received 270 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9AM-6PM
Tuesday9AM-3PM
WednesdayClosed
Thursday11AM-4PM
Friday9AM-6PM
Saturday9AM-6PM
Sunday9AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Phoenix Used Cars AUTO TIME: 9110 N Cave Creek Rd, Phoenix, AZ 85020

  • Phoenix Used Cars AUTO TIME has 4.9 stars from 270 reviews

  • Used car dealer

  • "This place is terrible when it comes to buying cars, don’t do it or your going to be in a big financial hole"

    "BUYERS BEWARE!!!! SHADY SNAKES!!! Found out car was purchased from auction with rain and frame damage! Claimed it was clean"

    "So my wife and I quickly needed and upgraded sized vehicle since are smaller vehicle which was worth nothing stopped working"

    "Where do I even start!? Auto Time is the real deal"

    "Shout out to Sam and everyone over at Auto Time for coming through on my DREAM vehicle – the 2015 Infiniti QX80"

Reviews

  • Samuel Smith

This place is terrible when it comes to buying cars, don’t do it or your going to be in a big financial hole. My car check engine light has been a problem since I bought this car 3 and a half months ago. Already needs a whole new catalytic converter replacing that part is around 1,000 dollars not including the labor fees. I repeat save yourself the stress and don’t buy a car off this used lot. The car had a leak the first night I drove the car to work and that took forever for them to get it fixed. They don’t even own a tow truck that tells you a lot about the type of business they’re running. Second weekend my car 02 sensor blew out that took for ever to fix and they never try to give any paper work on the vehicle after they supposedly fix it sounds fishy already you think? So now I’m here sitting can’t drive my car because the transmission is on the verge of collapsing. My back taillight was missing lights I wrote an email about getting it replaced and they only response when I asked to fix it is it cost too much for them. So now I’ve been ignored after writing several emails. Do me a favor and do yourself a favor and turn away from this auto dealer they’re a straight scam. If you think drive time sucks wait until you get in business with these amateurs. Update June 5th 2021: total cost to repair everything including my back light ( as seen in the picture) $4,700 I repeat don’t shop with Tim and Sam they’re just there to make money not sell quality cars and the warranty they say they give you for 3 months is a lie I have paperwork of the warranty and dates I’ve taking the car to them to be repaired and the problem was never fixed just hidden. Update June 8th 2021: filled my complaint with the Better Business Bureau

  • ryan burdash

BUYERS BEWARE!!!! SHADY SNAKES!!! Found out car was purchased from auction with rain and frame damage! Claimed it was clean. Please make sure your car is checked out before buying from az auto time. I have had multiple problems with this car and I haven’t even had the car a month yet. To start my Hyundai sonata had these following problems (AFTER PURCHASING): - front end was in an accident and it was covered up. -steering wheel was lose but they found out it was a recall. They acted like they did me a favor driving it to Hyundai for me. Yet refused to address the tire issue I brought up prior to taking it to Hyundai and said just deal with it yourself. - tire was poorly patched and now I have to spend $200 out of pocket to replace it, discount tire said it was not patchable anymore. Az auto times selling point was that the tires were run flats but the patch was poorly done. When I addressed how much a new tire would cost me, I was ignored. -coolant had a leak -both tail lights went out in the first month and now one of the front ones just went out today. All these problems should have been fixed prior to purchase. When they did the inspection prior to offering it for sale. The mechanic they have on duty is at least 70 plus years old. No wonder nothing was caught. Their customer service seemed insincere sometimes because you could tell it was only for a Good review. They literally asked me for a five star review multiple times but I can’t give a 5 star because this car has been nothing but a headache since I’ve had it.

  • Preston Doyle

So my wife and I quickly needed and upgraded sized vehicle since are smaller vehicle which was worth nothing stopped working. While at work my wife looked around many different shops. For some reason the shop kept coming back to us. Perhaps the prices. But the reviews have been incredible. And one of the only few shops it seems the owner response to the reviews. So we tried it out found the most perfect SUV for us at a price that simply did not make sense at first being so low. But after I spent time with the vehicle looked at it and understand that their business model is great cars for good prices we simply could not pass this up. Then paired with the incredible customer service of the three guys that I found working the front office was simply incredible. They want to make sure you are taken care of even way after the vehicle has been purchased from them. By the way they even included an additional 3 months warranty that is not required by law for these used car shops. They got online and paid the extended warranty right in front of me. All I can say is I can understand why all the five stars now and I'm happy to be part of that collection of reviews now. I thank them for the wonderful experience. Oh and by the way I had been to many many dealers throughout my years. No pressure and simple here.

  • Jake Landon

Where do I even start!? Auto Time is the real deal. Yes they have great prices and great vehicles, but what sets them apart is the people you get to work with during your car buying process. They felt like family. No pushy or undercover motives, they just wanted us to be satisfied. I came in not knowing what to expect and hesitant to make any decisions on what car to buy my wife. I even went back and forth on different vehicles and expected that someone would be frustrated with me, but their team made me feel comfortable, valued, and genuinely cared for. After two days of working the numbers and seeing what fit us, we walked away with a new-to-us Toyota Highlander and we are ecstatic! Never would I have thought that I would see us in this nice of a vehicle at this point in our lives. Sam is an amazing human and him and his brother in-law Eli was willing to go above and beyond to make this purchase special. Tim is a class act, we loved getting to chat with him about his life and history in the car business while signing our paperwork. To Sam, Tim, Eli, Roman, & Max, thank you! Thanks for your transparency, your work ethic, and your character. We loved buying our car from Auto Time and hope we can return again for our next one.

  • Marcus Jones

Shout out to Sam and everyone over at Auto Time for coming through on my DREAM vehicle – the 2015 Infiniti QX80. Graphite Shadow outside. Black inside. 4 captains. Absolutely gorgeous. I looked for this thing all over Houston and found nothing this clean, this well-maintained and at such great terms. I had concerns going in, because I’d never purchased a vehicle REMOTELY. But those concerns were IMMEDIATELY laid to rest, once Sam and I discussed the process. On top of the immaculate vehicle, Sam went to great lengths to ensure the process went smoothly – from the financing arrangements (at a percentage less than HALF than BOTH of my personal banks offered), to the out-of-state delivery (I live in TX). Sam gave me a FaceTime tour of the outside and inside of the vehicle, pointing out all of the details, made sure my vehicle was picked up and delivered safely, and it even arrived a day early! Communication was flawless throughout, and all of my questions were totally answered. Look people! When I tell you that Sam is the truth, BELIEVE ME! So if you’re looking for a vehicle, stop reading this review right now and get with Sam and the folks over at Auto Time!

  • Rodrigo Rodriguez

Fair warning to all, my experience there was not good at all. I drove over 1 hr to get to the dealer, i was told if i went in they would work with me on a deal. I showed up and they tried to give me the exact same deal that was already on there website. Within 10 minutes of seeing the car i spotted alot of concerning details with the car, after i was told all my concerns were going to be addressed on the car, we met with sam to discuss financials. Me and Sam came to a conclusion on price and i informed him i was willing to pay for it cash. He told me he had to get approval from his manager and the only way to get that is if i gave him my credit card. That to me was very concerning and i told him i was not comfortable with that. He said he needed to show commitment from me to get it approved. Which i really dont understand how driving an hour and offering to pay for the total of the car isnt that. Needless to say i did not purchased the car and immediately left after he keep insisting he needed my credit card to proceed any further. Seemed really fishy to me. The whole experience felt like a scam to me.

  • Simone Buttes

Couldn't say anything less then what an amazing experience. I looked at a car there and decided to buy my next car from them. Because of my procrastination and unprepared to buy that day my car was sold to someone else . But like I said I will never buy a car anywhere else in the future. Their customer experience is more then you could possibly hope for Sam was my contact at auto time and so very accomidating and caring about customer experience. Everyone from owner...finance...sales...and even mechanics all so friendly. No one is pushy or bothers you you as you look at their great selection of cars in an enclosed showroom. But if you are interested In A test drive They are right on it. Can't say enough about what a great experience I had there mostly due to Sam. But again everyone is like family and were all very nice. Cars all go through an extensive checklist and detailed to look brand new. I didn't buy the car that day I looked at and regretted it because it was sold before I back there. I will definatly buy my next car there from Sam. Won't go through anyone again after that experience.

  • Preston Peterson

Was looking for a a car to replace my wife's old minivan. After days of online looking, contacting dealers and test drives I was pretty discouraged. I ran across Auto Time and had never heard of them before. They had a minivan that was clean and just what I was looking for. In fact, I noticed all their inventory was top notch. The price was very fair and the service was unmatched. I dealt with Sam and there was absolutely no pressure. He was honest with me over the phone and was true to his word when I came in for a test drive. No hidden fees, no gouging the customer. Just an good deal from an honest business. Even my 17 year old son who had been with me for other test drives from another dealer mentioned what a pleasant and genuine experience he had with Auto Time and working with Sam. I'm sold on Auto Time. They will be getting return business from me. It's refreshing to find business you can trust who puts their customers first.

  • Allan Kerr

So after 2 weeks of shopping around for minivans from every major dealer in Phoenix, I had enough. I was bitter and just plane tired of dealing with the bs dealers/dealerships were feeding me i just wanted to give up. Then i found a minivan I liked for a really good price online at Autotime, a place I've never heard of. The customer service I received from Sam and his team was unbelievably unmatched. They were absolutely transparent and honest with everything and to be honest I was shocked by how genuine and down to earth they were. No bs fees, no trying to be my best friend to make a sale, just straight up and to the point. They even managed to get me approved at a rate significantly lower than the bank i currently have a car loan through! I've bought many cars and have never and I mean never been so impressed by a dealer. Check em out, I promise you won't be disappointed.

  • bash

I can not say enough good things about our experience at Auto-time We got there on a Sunday not knowing what to expect but Sam and Eli made us feel very comfortable right from the start. The whole process only took about an hour and a half which is unheard of!!! We got exactly what we asked for, plus a very fair deal on our trade in. These guys are very honest and upfront no hidden fees no lies no games no bs… what you see is what you get Sam and Eli you guys are the best!!! thank you so much for an amazing experience!!! We had a lot of fun When is the last time you went to a car dealer and had fun making a deal ?? I would absolutely 1000% recommend these guys for your next car DO NOT WASTE your time and energy with anyone else trust me it’s not worth the hassle I would only go to these guys for my future purchases.

  • Doug Zylstra

Spent a bit of time helping my elderly parents find a car. It’s a stressful event for people their age and when we found what they were looking for at Auto Time they were a little hesitant because AT wasn’t a “Mega Dealership”. After our experience, I’d call them a “boutique” dealership except, instead of pretentiousness, you get down-home kindness and honesty. They treated my parents with genuine warmness, were sure to speak loudly so my folks could hear, and were patient with the many questions asked. To top it off, the quality of their used vehicles was top notch and their pricing was awesome. When my folks decided to pull the trigger, the paperwork was quick and the only wait was while AT topped the tank off with gas before driving off of the lot! A pleasant experience any way you cut it. Thanks, guys!

  • Jonathan Lifshitz

Buying a car from Auto Time removes the worry about buying a 'new to you' car. Their website is complete, open, honest - all the information available about the car is available through their well organized website. You know everything that they know. The CarFax is easy to find. The cars have been serviced, within reason, to maintain affordable prices. Further, Roman, Max, and Eli invite you back to service the car with them. In fact, their confidence in the quality of the vehicle is matched with a dealer-provided 3rd party warranty - ask them about it! It is satisfying to know that there is a great business within our neighborhood. When you contact Auto Time about your car, be prepared for a call/text within 30 min. They know you are excited about a new car. They want to fulfill that excitement.

  • Brighid McLoughlin

Sam is a very personable and engaged salesperson. I've never had to prequalify for a car before I test drove it, but I guess that keeps people's time from being wasted. That was really the only thing that was kind of different to me. I had an issue with the car that I reported the day after the sale. Sam took the car back in right away and had it fixed immediately. I have to say this was a pleasant surprise because I really wasn't in the mood to be jacked around about the situation. There was no jacking...they just fixed it. They had it fixed so fast that I wasn't even ready to pick it up because I had left on vacation. They held the car for me until I could have someone pick it up for me. I will say it was a great experience. I think the dealership has a very nice selection of cars as well.

  • AHS

I usually don't bother leaving reviews, but I had a great car buying experience with these Roman and his staff. They were completely transparent about the vehicle I was looking at. There was no pressure to buy, simply offered what they had. What really sold me was their finance person, Tim did his best to get the best rate possible. I actually found a slightly better rate with a credit union (-.2%), but decided to keep the business in house with them. Because I did so, they matched the APR which was not warranted but definitely appreciated. No hassles, just straight to the point. I'd recommend them if you're in the market for a new (used) car. Also, it didn’t take all day. Maybe a total of 1-1/2-2 hrs. I knew what I wanted and they helped me get it.

  • Eduardo M

Definitely the best car buying experience I’ve ever had! As soon as I got there Mike welcomed me in and we got right to it. He asked me a few questions then he let me test drive some cars. He was very friendly, personable, and knowledgeable. He also didn’t pressure me at all like the salesman at Nissan pinnacle I visited a day prior. I bought a 2020 Nissan Altima there at Autotime for $7000 less than at Nissan pinnacle plus I got to keep my current car! Guys don’t go to big name dealerships, go to these little mom and pop owned business. You’ll get a way better deal, no hidden fees, and you won’t feel pressured at all. They have a very wide selection in cars as well, I’ll definitely be coming back and referring family/friends here.

  • Lola Stitch

Blow away by Sam's professionalism and friendly demeanor! NO PRESSURE sales! The cars here sell themselves. Quality vehicles for great prices. I'm very very pleased with the SUV I purchased, beautiful vehicle. Runs great! The car buying waters can be quite dark and choppy, but not at this establishment, it was nothing but smooth sailing. I was pleasantly surprised by the 3000mile warranty driving off the lot. All cars have CARFAX reports. They are very transparent and listen to what the customer wants and do their absolute best to match you with the right vehicle. I am so pleased with this shop I will definitely be recommending this place to all my friends and family. Awesome place with awesome cars/trucks/SUVs

  • Carlos Portillo

I would say my experience was good. I literally saw the car I wanted talked to Sam about a good price, he wasn't able to give me what I asked for but he still brought it down some to what he could in which I knew the 2014 vw passat tdi was already priced about right, he still did brought it down some to earn my business which I appreciated his efforts, paid em cash, got my car and he even assured me if I have any issues with it just to come on back and they'll help me out. He had a very courteous attitude towards me and I believe him when he said if I have any issues to bring it back. I don't think I'll have any issues with the car but it's good to know he offered a helping hand if problems were to occur.

  • TWF Ike

Roman and Eli are very honest and accommodating. I saw the car online and Eli went out of his way to describe the condition in detail and I trusted him enough to commit to purchase over the phone. After that, Eli suggested I FaceTime with him to see the car. He was very detailed in showing blemishes. I flew out from California to pick up the car and there was a slight complication that they couldn’t have foreseen. They offered multiple solutions and let me decide what I wanted to do. I highly recommend them for their customer service and their honesty. If you’re looking for a vehicle, give them a chance. In a works of questionable car salesmen, these guys stand out as some of the good guys.

  • John Torpin

About mid-afternoon I found a used car I was interested in on their website and submitted the request form. My request was forwarded to a sales rep Sam that was scheduled to have the next Day off. His boss max reached out on the first day but when I returned the call about 30 minutes later he wasn't available and he didn't return my call the remainder of the day. On the second day I didn't hear from anyone so I started looking for another car. When the sam finally returned to work, I had purchased something else. I can't understand why they'd pass an inquiry to someone who's scheduled to take the day off and not provide him any support.. but I imagine they simply didn't want the business.

  • Taylor Rice

Sam and Eli were both incredible! I have always dreaded the car buying experience and decided to try Auto Time this time around. I ended up buying the first car I test drove this buying process. Sam made everything very easy to comprehend and the process was quick and smooth. One thing I did notice was we all thought the back up camera just needed a good deep clean but it turned out it needed to be replaced and Sam ordered it for me and offered to ship it to my house at no cost to me. They also gave me a great trade in amount! I would absolutely recommend them to anyone looking for their next car! 10/10!! These guys are great and keep their word!

  • Kimberly Denham

This place was the BEST! Got a great condition 2015 Jeep Cherokee Sport, financed with an amazing interest rate. All handled within 2.5-3 hours of walking onto their lot. Sam the salesman we worked with was very friendly, relaxed and no pressure. Tim the finance manager understood our parameters for a monthly payment and was able to find something else on their lot when the 1st one looked at was a little higher then we wanted to be. They let us guide them to what we wanted and did not push or pressure us into anything that we didn't. Top notch experience, very nice little hidden gem of a used car dealer!

  • Rachael Rowe

I didn't end up purchasing a vehicle from Auto Time, but I had a great experience with them. They were not pushy, they worked with my financing options and were super attentive to my concerns. Sam was awesome and made sure to secure the vehicle I was interested in. They were also very understanding when I ended up going with a different vehicle at a different dealership. Even though I didn't buy a car from here, I would definitely come back to work with them next time I buy a car. They definitely deserve 5 stars.

  • Ajenee Jones

The easiest car buying process I have EVER experienced. I knew what cars I wanted to look at going in and Sam pulled out all the keys right away and got me in for the test drive. Roman was very kind and helpful during the drive and Sam their financier made the paperwork painless and stress free! These guys are looking out for their customers FIRST. They have plenty of new, great quality cars! If you're looking for a great car without all the hassle of a "big/name brand" dealership, definitely come to Auto Time.

  • M CO

I met one of the best sale persons at this car dealership, Sam. I first called about a Cadillac Srx. Sam got on the line. He was very kind and informational. I drove from Tucson to Phoenix and met with Sam to test drive a few cars. The entire experience was great and I not once felt rushed, pushed nor talked into any decision making. I needed more time before making my decision so I left and came back 3 days later to finally purchase it. Tim got me approved in minutes. Very proffisinal Thank you Sam and Tim

  • Charlie Sleeze

I have absolutely nothing but good things to say about Auto Time and the way they took care of me. They treat you with tremendous respect and dignity and the sales department is second to none. From the very beginning Sam spent the time to sit me down, hear me out and listen to my situation. They then did everything in their power to work with me and make my loan affordable. I absolutely love my new van and will definitely be coming back in the near future for more vehicles. Thank you guys. Great work!!

  • Elliott

Bought a used 2008 Infiniti M35S from Auto Time with super low mileage- around 55K miles. The interior and exterior of the vehicle was in excellent condition and the car's engine was well maintained. The whole buying process was hassle free. Didn't need to haggle, as the price was definitely around what I was willing to spend (especially for all the bells and whistle that are included with the sports package) Overall great experience for getting a vehicle I love --and even named :D Highly recommended!

  • Adam Burns

Sam and Eli were AMAZING! My Dad and I drove 4 days from DC to move me into a new apt in PHX and where do we go first? To visit Sam and pick up the perfect used truck! These guys did everything you could think of to make us feel welcome in a new town and make the process as easy as possible. I come from a retail background and I apprciate how the guys made this feel way more relational than a transactional process. You guys were amazing and Max, if you're reading this, you've got a stellar team!

  • Jim Ballard

I want to thank the very friendly staff at Auto Time for the most painless, hassle-free car buying experience I have ever had. My previous car broke down, and the repairs were going to be way more than the car was worth. I spent only three hours at Auto Time, test drove the Scion, and was approved for very reasonable and fair financing. I would happily buy another vehicle from Auto Time in the future. Thank you for the second-to-none service, and I am loving the tC, it's such a sweet ride! :)

  • jose brito

Talk about hassle free experience. From the every 1st time I contacted them about the car I was looking at. There was no pressure what so ever. Sam was very helpful, Max went out of his way to show me all the features the car had to offer. Tim from financing went above and beyond to get me in my vehicle. I would highly recommend anyone looking for a vehicle to shop at Auto Time. The whole process was no more than 2 hours. Thanks to everyone at Auto Time, you guys are awesome!

  • William Leibrant

Went In to see a car I had interest in. Elija the sales rep took care of me promptly and in a friendly manner. Not pushy! Then Tim helped out with the financing and paperwork. They had me out in two hours signed papers ready to rock. They listened to my concerns and helped meet a deal everyone was comfortable with without making me feel pressured. I would reccomend this dealership to anyone and will be referring friends. Thank you gentleman and keep up the good work.

  • Orli Aaron

I recently purchased a vehicle at Auto Time. Eli was super helpful, friendly and knowledgeable. They were honest and straight forward with the price. Overall, a smooth transaction. I could not be happier with our new car. After having a horrifying experience from our previous dealership experience this was definitely a breath of fresh air. Everything happens for a reason, and I ended up with a much better car. Thanks again Eli and Tim

  • Monica Richardson

Im really not the type of person that writes reviews on places, but i have to make an exception. These guys at Auto time are amazing. So freindly and professional. I almost felt like I was buying a car from a family member. I never felt pressured to purchase a car. I looked, I got what I wanted, and I love it. I would recommend them to anyone, my family, friends anyone who looking for a car with good prices that's where you need to go

  • Juda Rafael

Been looking for a car for a while and went to multiple different dealerships. When I walked into Auto Time, Mike made me feel so welcomed. Sam came out to help me and from the second I walked in, I felt at home. They were so amazing and helped me pick the perfect car for the perfect price. I recommend everyone to buy from Auto Time. The whole team is awesome and I am Definitely sending my friends and family there to buy their cars.

  • Jordan Ottesen

Sam was extremely helpful and not pushy. He worked within all of my financial constraints to find the right mini van for me. Overall, I'm very grateful for these guys and my experience there. Something to note; they have some of the lowest prices around in part because they work to get the lowest trade-in value. I traded my car to them and had to push back a bit to get a trade-in price that would have been similar to other dealers.

  • Alex

Would rate it 10 stars if i could. I was unable to purchase a car due to some medical bs but even though i was unable to purchase, Sam was the absolute best with customer service. He made sure he got me the cheapest deal on the car at the best rate possible before finding out i couldnt purchase the vehicle. Also provided proof of a full inspection and detail of the car. Will be going back when everything on my end is figured out.

  • Moses Oshalie

The entire Auto Time team was so amazing. Nice and honest. They made sure to get me the car I wanted and were honest about everything with the car. Didn't feel rushed or pressured. When I told them I have another car I'm looking at they helped with that too. I've never been to a dealership that was there for me no matter what I wanted. Highly highly recommend this place to anyone who's buying a used car. Thank you Auto Time!!!!

  • Rose Gilpatrick

I highly recommend visiting Sam at Auto Time if you're looking to buy preowned. I went with my daughter and grandson to see a car he was interested in. I've never had such a positive experience buying a car! Sam was a very down-to-earth nice person. He happily tolerated all my craziness and skepticism about making the deal. We will definitely return to Auto Time when we're in the market again and, hopefully, Sam will be there!

  • Michael Levy

The owner and staff have a real dedication to service, before and after the sales. I have stopped by just to say hello, look at what's' new and they always find time just to talk. They have a service area in the rear so after sales repairs always available. The team as well as Roman , Sam are super dependable to help anyway they can. Quality hand picked luxury vehicles all ready to go at a very reasonable price to value.

  • Edgar Lozoya

I must say that I had the best experience when it came to purchasing a vehicle with Auto Time. The team at Auto Time are wonderful and delivered the best customer service, making everything easy and painless for me. I highly recommend this dealership when it comes to selection and pricing. Also attention to details is of the highest here. Please go see Sam, Mike and Tim and I’m sure you’ll leave happy with your purchase.

  • Bentley Calverley

These people are not used car salesmen: they are salesmen who sell used cars and I can recommend them without hesitation. They stand behind what they sell and when they say they'll take care of it, they really do. Sam answered all my questions and made sure I was 100% satisfied with my purchase. It's almost too bad I like the car so much I won't be needing another for a while. When I do, this is where I will be headed.

  • Neal Greene

Mike showed me the car and test drove it with me. I wasn’t ready to buy it that day. No pressure from him or anyone and I left. I looked at other places and the cars I looked at were not right and the other places tried to sell me cars I didn’t want. I found that the price here was more than fair and came back Sunday morning and bought the car. Sam made the whole process extremely easy and painless.

  • Katie Ripp

Just bought a car from Auto Time and had a great experience. These are really nice guys who offer great customer service and were a pleasure to work with. Right after I bought the vehicle, one of the tires went flat. They immediately attempted to fix the tire and ultimately replaced it for me for free. Even delivered it to my house later that night after hours. Would definitely recommend Auto time!

  • Odeya Yadgarov lasri

SAM AND MIKE!! don't know where to begin...this has definitely been the most efficient purchasing experiences I've ever had by far. never felt so comfortable in putting my total trust in someone like anywhere else.very reliable and accountable. more than reasonable prices. caring and totally interested in fulfilling the customers desire and comfort. what more can u ask for?! CAN'T THANK YOU ENOUGH!

  • Jen Hausler

I can't recommend Auto Time enough when it comes to buying a used car! We went in today and were helped by Sam. The process of buying a car is never fun, often stressful and scary. But Sam was straightforward, kind, and made the process so much easier. The car was clean, exactly as pictured on the internet, the process was quick, and we did not feel taken advantage of in the slightest! Thanks Sam!

  • Mayte Villegas

We found Auto Time in Phoenix, Arizona and had a great experience purchasing a new vehicle for our family. The seller was very helpful, and when we noticed details in the cleaning in-between the seats they offered an additional detail car wash of the vehicle. The process was very quick and easy and they even waited for us past closing time to help us get our documents coming from Tucson, Arizona.

  • Scott Collins

Absolutely amazing. They were extremely a patient with everything, and we're friendly throughout the whole process. The cars are in impeccable condition, shop is cleaner than my house, and I can't say it enough, the costumer service is through the roof. I would recommend this dealer to anyone wanting to buy a car. Again, thank you to Eli and Max for everything. I greatly appreciate it all.

  • ben fayzulayev

No hustle, no pressure. We bought a 2014 VW Passat. Prices are great entire process was easy and simple. I wasn’t pushed around. We came in test drove 3 VW they had. Eli was patent and answered all of our questions. It was my first car so me and my parents wanted to make sure we getting a good car. Everything about this place feels nice and welcomy. Thank you Eli and Auto Time.

  • Jacob St John

Exceptional Customer Service! Salesman and Sales Manager were extremely helpful. Bought many cars over the years...this was the first time buying a used vehicle—and those guys made sure the whole process went smooth and flawless (great financing terms and outstanding warranty). Hands down- easiest vehicle purchase we had ever experienced. Thank you AUTOTIME TEAM!!

  • Jenni Livingston

Sam took me for a ride in a beautiful 2010 CLS63 AMG Mercedes. The price was right, the service was great and these guys were top notch. Sam and Eli are both very helpful and kind. They also steered me in the right direction as far as independent mechanics were concerned. Thanks to them I am now the proud owner of a car I never thought I'd have!! Thank you boys:)

  • Maddy Schneider

My sister and I came in to look at reliable and affordable cars, and we left with an amazing car and a wonderful experience with all of the employees. Roman presented us with all of the car’s history and was upfront and honest with us from the get go. We were treated with dignity and respect and will definitely be telling our families and friends about Auto Time!

  • Josh Jaffery

Bought a 2015 Fiat 500L Urbana in stick shift, one rare car to find. It was in basically showroom condition even though it was 5 years old. Staff was very friendly and didn't feel intimidating. Staff was very helpful and even got along with my family! Drove all the way from LA to get a car from these guys and I don't regret it. In fact I'll recommend folks here.

  • Kieara

The customer service I received at Auto Time was Amazing. Tim in the finance office went above and beyond for my finance need & got the deal done!!...I was so pleased with my auto buying experience. I was able to test drive and finance my car all in the same day. Over all the Auto Time Team is 2nd to none!!. Thank you Tim, I am loving my 2013 Cadillac SRX!.

  • Stan J.

Helped my daughter purchase her first car here last week, and couldn't be more satisfied with the service we here. Ely, Sam and Tim were ALL extraordinarily easy to deal with through the entire process! We drove off with a great car at a great value. Fair, honest, courteous, and friendly. Would highly recommend Auto Time for anyone looking for a used car!

  • lazar lazar

I would like to thank everyone here at Auto Time for the best and easiest car experience ever! They treated me like family and respect. Sam was very honest and helped with every question I had and answered everything to the key. The full staff is wonderful and I highly recommend each and everyone out there to take advantage of this awsome experience!

  • Rachel Anaya

I was looking for a Dodge Challenger(my dream car) and found tons but not what I wanted. Then I came across one at Auto Time and it was priced under KBB. I emailed and got a quick response from Sam. He worked to get us a good rate and even came up after no sleep to sign the papers with us. Congrats on the new baby Sam and thank you for my new baby!

  • Isabel Rivera

Drive up 2.5 hrs to buy a fiat, realized it was a manual and never drove manual in my life. Az Auto Time did a 20-30min stick driving lesson. I picked it up fast thanks to my motorcycle experience. Had a great financing experience and left on my 2.5 hr journey home enjoying the car and driving manual! So fun and an easy experience and no hassle!

  • Haile Goitom

Stress-free, Reliable, and Honest. Those are all the great characteristics you receive when you partner with Auto Time. Highly recommend you ask and make your purchase at Auto Time with Sam. Blessed me inside of a 2015 Infiniti Q50, and I will now recommend him to anyone I know who is looking to purchase a car hassle free! Appreciate you Sam.

  • isabella hammon

I couldn't be happier with the experience that I had at Auto Time yesterday. I've had a hard time getting approved for a car because I made the mistake of cosigning for someone in the past. Everyone here took care of me and did everything in their power to get me driving out of there in my dream car. I would recommend them to anyone.

  • Rudolf Uvadyev

Just bought my second car from Auto Time. I am extremely satisfied with their customer service and how efficient my deals were put together. Both cars are in great shape and have been really maintained according to my mechanic. Really recommend this dealership. Truly a hidden gem. Thanks guys, see you again soon.

  • Dhruv Patel

I bought a 2017 Camry from Sam at Autotime. The whole experience was very smooth. They were very welcoming and answered all our questions patiently. The cars at Autotime are quality used cars, very well kept. They went out their way to help us with the closing. I'll definitely be a customer again in the future.

  • Boris Fuzailov

Bought a BMW 740LI M sport package from this place . Amazing customer service, got asked if i wanted a bottle of water , this is the car i been looking for awhile now , and i finally found it ! Financing was fast & easy going. Thank you again Autotime , i will definitely recommend you to my friends and Family !

  • Greg Odell

Excellent car-buying experience with Sam and the rest of the Auto Time crew. No issues from start to finish. Everything (including financing and a virtual "test drive") was handled on-line and over the phone. They even delivered car to my front doorstep (all the way out in San Tan Valley) at no extra charge.

  • James Mychelle

Excellent customer service, financing options and selection of cars. I looked at over a dozen cars and you had good prices and nice quality cars. Even though I ended up buying a car closer to me, I give this place 5 Stars. Thank you Tim for helping me and allowing me to really drive the car around town.

  • Matt Bosch

My boy came here to buy a car and the way they were helping him out was amazingly sweet. They worked with him on things that other dealerships did not want to do. I wasn’t looking for a new car but because of the way they treated us throughout the whole process I will definitely be looking at them now

  • Robert Baca

If you are on the fence about coming to auto time don't be. These guys are good people. Mike was awesome tacking me on the test drive. He didn't pressure me in any way. I feel he answered all my questions honestly. Sam was amazing doing all the paperwork. Come to auto time. You will not regret it.

  • Charissa Smith

Great experience buying a van here this weekend! The entire team was helpful, professional, and easy to work with. Sam showed us the car on Sunday and when we came back today (Monday) we were in and out in just an hour! We would definitely refer family and friends as well as be repeat customers!

  • Jennifer Janoff-Faust

What a great experience. We weren't sure about what we're were going to come into at this location, but Sam was the absolute nicest, caring person we could have asked to work with. No pressure, no normal car dealership rudeness. Just a nice guy selling cars. Best car buying experience ever!

  • John

Had a great experience with the whole team at Auto Time...They are professional, easy going and gave me really fair pricing. The speed of getting in and out was super fast as well. Fun crew. Probably one of the most enjoyable car buying experiences I have had in many years...Thanks again!

  • Amalia “Molly” Mayfield

We found several cars on their website and came in to check them out. All the cars we looked at we're in excellent condition. We decided on this vw Jetta TDI sportswagen that fit our needs perfectly. It was an excellent car buying experience and would definitely recommend these guys!!

  • erin flatley

they are phenomenal people not too pushy and great customer service. sam was my salesman and a great one at that! i would recommend coming here if you are looking for a good car with no problems. i have been to many auto places looking for cars and this is by far the best one yet!

  • Victor Mucino

I had a fantastic experience at Phoenix Used Auto Time! Sam and the team were excellent at working with me on financing. They were patient and truly cared about providing great customer service. I thoroughly enjoyed my visit and would definitely purchase here again in the future.

  • Heather George

Outstanding service by all! Sam was/is a pleasure to work with. Tim made sure all I’s dotted and T’s crossed, great job! Mike thanks for following through for me! Moses went above and beyond! Thank you Elli For your service And Israel for double detail. You all did a great job.

  • Jean Christofferson

Working with Mike and Sam was very pleasant. They were quick, professional and fairly priced. The buying experience was far easier and less hassle than other dealers we've worked with. I would buy from this dealer again and will be looking to them for my son's next car too.

  • Angela Goodwin

The cars at this dealership are really nice! It was least painful car buying experience I have every had! We are already planning our next car purchase this year and have every intention of going through them again. We have recommended them to 3 other people looking to buy.

  • Aryeh Leib Bloom

I just wanna say SAM!! What an amazing salesman. Very very honest. Knows his cars really really well. He's able to guide you and give you the highest quality of service. When walking in to a show room especially in a second hand market, I can think of no one better!!!

  • Brenda Maccioli

After 3 weeks of looking for a car I met with Sam at Auto Time. He was honest, knowledgeable and courteous. There was no pressure that you normally get from sales. He took all the frustration of today's prices and selection away. I would highly recommend Auto Time.

  • David Couet

Went there to test drive one SUV and given the good feeling we already had when conversing with Sam we test drove another that we ended up purchasing. The whole process of working with Sam and Tim went very well and we certainly will be recommending them to others.

  • Jeffrey Borochov

Auto Time has extremely Amazing service. I bought Chrysler 200 2012 from their lot, they were willing to negotiate the price. As well as they even provide and extended warranty of 30 days or 3000 miles. I suggesst This place for anyone looking for a nice used car.

  • Rafi Giel

Thank you so much Sam and Max for the most awesome experience buying a car. The whole Auto Time was so honest and made me feel so comfortable. Found the car that fit ne and I walked in not knowing exactly what I wanted. Highly recommend this plate. A+!!!!!!!

  • Tausha B

I bought a van a couple months ago and they have been very helpful in fixing anything that's gone wrong since, I've had my new van. Sam has been amazing to work with and I would definitely recommend them to anyone looking for a reliable Auto sales location.

  • Noah Olivia

Had an awesome experience at Auto Time. Sam helped from beginning to end. Tim got me what I wanted. Awesome people. If you're looking for a car, go there. They will not disappoint. They even came to pick me up since they knew I needed a ride. Thank you!!!

  • Odeliah Twig

Never bought a used car before because I was always scared but Auto Time showed that there no reason to be. Sam was awesome and so much fun. Got me into a car when I wasn’t sure what I wanted exactly. Thank you Sam and Auto Time for such an awesome time

  • jaron cantrell

Sam help me get a great deal and was very thorough. He was honest, patient, and very good at breaking things down in a way that vividly painted the big picture for me. I’m am a very happy customer and would recommend many more to use Sam at Auto Time.

  • Kolten Berg

This place is AMAZING. I walked into az auto time expecting not to fill drive out with a new car. Sam made that possible, he worked with me and my fiancé and I was able to get a new car. My previous car I got from a bad car dealership, and

  • Jimmy Tabron

Sam and Eli have been amazing. Ive inquired about there cars multiple times but always came too late. Every time I would come in theyd treat me with thr upmost respect and tried helping me find the right car thank you gjys for everything

  • Malachi Webb

Bought my first car at Auto Time. Worked with Tim and Eli. Both were super professional and understanding. My first car I wanted I make sure I’m buying a good car. They have top notch cars. I’m happy with my Hyundai Accent. Thank you Tim

  • Tom Stornelli

Bought a car and did everything before I got there. When I showed up they were awesome and I LOVE my new car. They got me at an amazing rate. 11/10 for this place. Definitely recommend you speaking with Sam to help you get your new car

  • Matthew R

Sam was excellent as our salesman. He was friendly and honest and answered all of our questions. Sam, Roman and Eli gave us a great deal, and made the transaction much easier than we expected. Thanks auto time , you guys are the best!

  • Adriana Grd

Drove out to see an SUV after being told there’s room to negotiate a ‘good’ deal only to show up and be hit with shady sells tactics and being told the price was already a good deal. The salesperson, Sam, seemed annoyed that I asked

  • Shannon Milasincic

What a wonderful experience from the first phone call to the full tank of gas when I left. Flew in from Las Vegas, Nevada and Love my 2014 Honda Odyssey EXL! Drove absolutely perfect the whole way home. Great price and Great Service!

  • Brian Ellis

Very easy buying experience. They had the exact car I was looking for at a price I could afford. They worked hard to earn my business. I appreciate the approach they took. I recommend them for your next vehicle purchase. Great job!

  • Carolyn Populorum

This was the best experience buying a car,Thank you Sam for selling my husband and I a beautiful car,in and out,will be sure to send people your way,also Thank you Ted for the amazing job getting it financed for us,and great staff

  • Seth Graham

Sam and Tim work magic for anyone trying to buy a car , don’t be afraid about your credit or history, i was a first time buyer and they got me in for a absolutely great deal , take my word and call them up 10/10 experience

  • Miriam Aminov

Bought my first car this past week. Mike and Sam made everything so easy for me. AutoTime is an honest amd reputable business. I definitely recommend this dealership to anyone looking for a qualitly and reliable vehicle

  • Goya P

Good people. Max is the absolute best, I highly HIGHLY recommend talking with him first. He helped me out tremendously and helped me get a car for a great price and walk out same day. Truly an unbelievably experience .

  • Daniel Vincent

Sam and Tim were awesome (mainly Sam ;)). Super easy transaction, no pressure at all. Had the right car at the right price and gave me a fair offer on my trade. Excellent dealership and I would highly recommend them.

  • Gabby Grajales

Purchasing a vehicle at Auto Time was simply amazing. The process was exceptionally streamlined and efficient. The customer service was second to none. We will definitely go back to and highly recommend Auto Time!!

  • Isaac Martinez

Great trustworthy dealership! Bought my car in cash and they were willing to negotiate the base price. Friendly customer service and very sincere with their sales. Good 500 mile warranty overall good experience!

  • Adam Rigney

Amazing people! All very nice and service was great. My bank had huge issues mailing me my check and Auto Time held my car for me for 3 weeks until I got my check which most places don't do! Highly recommend.

  • Milana Bab

Great people! Very honest and hardworking. They all went out of the way to help me and my husband purchase a quality car. Father and son are awesome. I will be back to purchase another car from Auto Time.

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