Sadly because of our move, we cannot conveniently have Dr. Poon as our family physician. At times we would have a bit of a wait but she takes the time to listen and help you. Her honesty, professionalism was appreciated and her knowledge is remarkable. I would highly recommend this doctor. Her staff (Shirley) is helpful and kind. A good doctors office is always busy but if a health concern happens then a solution is found and not treated like a band-aid is only needed.