I was interested in getting a storage unit and i needed to ask some questions. Kathy was very nice and patient with me. She really knows her job. She answered all of my questions and even wrote them down for me. She asked me to write a review about her if she did a great job. She was amazing. Thank you so much Kathy. Job well done.

I have no issues with the building or the service provided (and will admit the ability to use my phone to open doors/gates is great) but I've had my storage unit for 4 months and just received a notice that my rate is going up by 50%. Had I known this, I would have picked a cheaper company/unit (and will probably end up doing so).

Maurice and Darmonique were amazing! They made a stressful move extremely smooth. The customer service and accommodations were above expectation. Maurice went out of his way to make sure everything I needed was taken care of. If you are looking for a storage facility in the South Loop, I would highly recommend this location.

Maurice the property Manager provided the best service anyone looking to move can provide. I was face with having to relocate at the last minute a d needed a place to store my personal belongings. I would recommend if your in the need of a storage unit, Maurice and this location is where you want to go!

I’ve rented a unit at his facility for close to 10 years. Always clean and reliable. Maurice is as helpful and friendly as they come...always A+ customer service. Would recommend the facility to anyone and tell them to ask for Maurice if they are interested in looking at units or have a problem.

Maurice and Kendra go above and beyond what is expected of them and provide exceptional customer service on a daily basis. I recommend anyone in the Chicago land area to not only utilize the affordable storage space, but also the outstanding service provided by Maurice and Kendra!

Michael and Maurice were helpful and professionam. They were empathetic to all the issues we had with moving and were extremely caring and when I came back, remembered and checked up on me. I felt very cared for as a human being and a customer. Thank you to them.

This public storage is very efficient and fast. I love how they got me in and out. Rakim knew his information about the storage and handled everything professionally. He even offered complimentary peanuts. Thank you for going over and beyond for me! Thank you!

Mary is such a hard worker! She had a MAJOR problem she had to handle at the facility and she was able to keep a cool head, take care of customers and still handle the problem. Great job Mary. Keep up the good work. …

Maurice is a man of integrity, he is always ready to answer questions and provide support. Will never forget his words of encouragement to me in regard to a Business Trip I was heading to for a weekend in April. Or his advice in other cases

Working with Stephanie was absolutely amazing. She made my move super easy by providing clear communication and was available whenever I had questions or when i needed help with arranging a cross country move and was physically unable to be

I have been pleased with service there, to date. However, today I went to visit our unit, needed a cart and could not find one. My husband and I happened to run into a Public Storage employee while looking for a cart - when we asked her to

Rakim and Lauren were absolutely fantastic! They were knowledgeable and went above and beyond to help. So much so I plan on recommending these two at this specific facility to other friends who are in the process of moving and need a place

We had to make a quick move out of our current storage unit (different company) due to a drastic price increase. We visited this location and asked to see two units. Amanda not only showed up a couple of units, but she answered all of the

This is a great storage facility. Everyone I spoke with here was very friendly and available to answer any questions I had, especially Amanda. I felt like she went above and beyond to make sure I had all my questions answered. I recommend

Sharonda was amazing! She really helped me through the storage process. Sharonda explained everything to me and helped me remember to buy boxes, bubble wrap, and other packing stuff. Moving can be tough and she really made it easy for me.

Maurice and Michael are amazing!!! You all assisted me with all the materials that I needed to pack my son’s belongings as well as helping me lease a unit that fits my budget. I give you both 5 stars for your impeccable service., kindness

Jasmine was such a joy to work with! She was incredibly patient and helpful to guiding us when we were locked out of our storage unit for some time. She was thorough in verifying our IDs and even stayed past her shift to make sure we were

Gasta and Amanda were fantastic!! While I am out of state and tying to help facility my college students' apartment move out, which came very last minute, Gasta was so helpful and accommodating. What a great way for a long distance parent

As a first Time a mover I cannot day how much more grateful I am for this experience. Raging and Maurice were highly professional efficient and took their time with my process. I had to come back and transfer my unit to a larger size and

I am incredibly impressed with Amanda, who has been handling a problem I had at PS on 1414 S Wabash. These days you don't expect a lot of follow through when things go wrong, but I have to say that Amanda's attention to the issue and the

Maurice was awesome. Immediate, professional service. He took me step by step through the process, offered packing supplies but wasn't pushy and was gracious to my family that showed up to help unload our stuff. Good man with a good team.

This is a great storage facility! My mother and I needed a reasonable storage rate on a short notice and found this public Storage. Martin helped us from the moment we walked in the store. He helped us pick out a great size unit, took us

I usually don't do reviews but I went to this location to buy boxes an padding and I was greeted by one of the most friendliness and chipper employer by the name of Kathy. this young lady was very helpful an knowledgeable in her job. she

I just rented a new storage unit at this location and was greeted by and served by a nice young lady named, Kathy, who helped me. She was friendly, enthusiastic and professional. She got all my information taken care of in good time and

I have used this public storage for many many years, so much so that I probably could have repurchased everything that I store in the storage units over again at least 3 times by now. Though many of the staff members have been very nice

I would highly recommend Public Storage. The facilities are good and their staff is superb, as exemplified by Jasmin. On a very hectic moving day, Jasmin was extremely kind and competent, going out of her way to help us navigate

Maurice was so helpful and thorough during my meeting. I was late but he was more than happy to accommodate me. he even found a unit for me that I was happy with! I recommend this facility to anyone looking to store their items!

I rented an 8x 10 space for $95 a month, as was advertised to me. I measured the space today and not only was it under 7x 10, it has a large structural pole inside. None of this was disclosed to me, verbally or in my contract.

Great customer service! Maurice helped us get the best storage for us and guided us through the whole process so it was really easy to understand everything. I will definitely come back here when I need a storage again.

Amanda helped me a lot with my request to transfer from one unit to another. The door size was different between my new unit and old unit, and she was super patient in helping me find the one that fits my need.

Amanda is absoulutely amazing with great customer service skills. If I ever need storage needs in the future I would come back just because of my experience with her. When you go here definitely ask for her.

Maurice, Manager was very helpful & professional. He was pleasant & polite. My experience was wonderful. I was able to relax & remain calm about my transition. Public Storage experience was Great.

Rakim and Lauren have been have extremely helpful with my move in and move out. They were very friendly and accommodating with my requests. Would highly recommend and use their services again.

Rakim was extremely helpful and very thoughtful. Explained everything very clearly and made me confident with my decision to choose Public Storage. Maurice was also fantastic. Super friendly!

Maurice (property manager) was great! Very nice and went above and beyond. Facilities are clean and the items in our storage unit were very well kept. Would definitely use again.

Maurice & Amanda were great in helping me acquire storage. Everything was smooth after both staff adjusted my purchase to the required needed for the contents stored.

Margaret is literally the best!!!! Helped us with paperwork and made our transition to the storage unit with our furniture so much smoother!

Richer is awesome. I could not have put the contract together without her. She was so helpful and had a great attitude.

Lady, I think her name was Amanda, sure was very helpful n pleasant thank you for making my day! …