With the former owner I had been renting for 2 years and I had never heard of storage being stolen with the new owners there is no security of anything they would come in to steal as if someone gave them easy access to commit crimes I went on vacation and they called me from the deposit that My unit was stolen I am very upset because they do not give you information to check the cameras there is no security at all I do not recommend this place to anyone because there is no security it is not worth paying to keep your things that with so much effort one manages to buy Do not rent this place do not give you security to store things. it's a lousy place to rent

Be careful with this self-storage facility. They raise your rent twice a year, and if you have your own insurance, they will charge you for insurance anyway. Daniel is most disrespectful man at American Harbor Self Storage facility. You ask him a question he will respond with a sarcastic answer. I will never do business with these people again. I would advise that you don’t use automatic payment, because you do not have an option to go in their web site and discontinue auto payment, their system will not allow you to do so. They have control of how much they can charge you for payment. Very disappointed.

THESE two is ALL! I ABSOLUTELY LOVE LOVE LOVE Ms. Vonnie and Mr Daniel! VERY professional ALWAYS willing to help and WORK with you! Even while I was away living in another state, I felt safe knowing my things were in GOOD hands! I don't trust my things anywhere else . I will ALWAYS be a customer if I need a storage unit. Thank you BOTH! P.S. PLEASE fill the candy bowl.. ya running short on chocolate! LOL!

Jesse was great and very helpful. Everything was simple. Access was easy. The unit I had was clean and spacious. I caller after the unit was cleaned out. Having autopay deactivated was very easy with just a simple call. I definitely would use them again. I was so impressed with Jesse's friendly but professional character that I rented a unit from another Simply Self Storage in the city that I moved to.

I'm extremely happy I was referred to simply self storage. Lily was very welcoming and even agreed to come back after closing to get me into a unit the night I needed it also granting me 24 hr access to get my things moved in.she made everything welcoming and go smoothly.thank you again simply self storage

They raise your rent two times per year. Not good for long term. When you remove your belongings they send you nasty letters saying you broke the lease agreement and owe them thousands of dollars. How could there ever be A lease agreement if they raise the rent twice A year?. They are crooks.

The management at this location needs training fast and his name is Jesse he allowed someone to come into the office without ID claim my storage and he gave this person the keys to my storage with my name on it now I can't get in my storage please don't trust Jesse new management …

awesome place. good rent for the units, furthermore the landlord/boss lady is awesome. if you ever have any problems or anything you need help with, they will help you every step of the way!!! really amazing customer service!!! would recommend any day!!! lilly is amazing!!!

Lilly was amazingly helpful, she made my moving process easier than expected. I encourage ent and everyone to stop by and support this wonderful lady. I’m a living testament that she know her job and will make your move/ storage easier and comfortable.

Jesse is a model citizen of simply self storage they have great prices and he helped me out a lot this was a great experience and great service. I would recommend any and everyone to come to this location especially to experience the Jesse experience

Daniel and Vonnie were awesome. They were very friendly, very helpful and the level of service was beyond excellent. I'd definitely use them again in the future. If you're in the area and need a storage unit, I'd recommend these guys every time.

If there were a 10 star rating they would DEFINITELY have it! I have used them forever. Ms Vonnie and Mr Daniel are two of the BEST people in the business!! NEVER had a problem expect they stopped putting out candy!! HA-HA! I LOVE THESE TWO!!

This is my first time renting a storage unit and I could not have asked for better customer service experience! Kayla was extremely helpful and so friendly, it felt like I was just chatting with an old friend! Great service and clean units!

Lilly Hieden answered ALL my questions and was super helpful in deciding which unit would work best for all that I had— she even showed me several different units she had available! She was very honest and upfront about exactly what I was

Ms. Lilly!! I cannot thank you enough!! we have had this storage for quite some time and ever since she took over management, it has been wonderful! I had a few things I needed to go over with her and normally they close at 6pm and she

Have been doing business with them off and own for years. Yes their rates have gone up but they are still the cheapest in town. Love the staff very efficient and friendly. Will continue to do business with them no matter how far I move.

When my family was faced with hard time simply storage was a helping hand in through the hard time of sickness as a family member collecting things simply storage was heaven sent Thank simply storage

I've been a customer for a year now. Customer service is top of the line. Their not just there to take your money, They treat you just like family. I highly recommend to anyone looking for quality.

I've been with this company for about 5 years and the service is great and they are very respectful down to earth people. I wouldn't trust another storage place with my valuable life possessions.

Super helpful,kind, and very caring staff and management!! I highly recommend this storage and location because they will make sure you are taken well care of and your valuables are keep safe!!

Lilly was awesome in setting us up with our storage unit. Very professional and courteous. All our questions were answered, took us too see unit prior to making decision. Loved the service.

Ms. Lilly H. was so helpful! She was not even meant to be there today and she got me squared away. I was worried I wouldn't be able to move in and then she cleared the way. Thank you Lilly!

Lilly was a doll and helped me get a unit quickly and even was nice enough to help me load a few things in it. And who can beat a month of free rent! Well laid out facility as well.

I received great customer service from Jessie. Everything from making reservation to purcasing a unit was easy and fast service. I also received a promotion for 1st month rent free.

Jesse was amazing! He was extremely friendly and helpful. The unit was clean and super affordable. Exactly what we needed for our daughter who’s in college and in summer break!

Lilly was so helpful and friendly! She got me all set up with my gate code as well as Storage Genie, which allows touchless entry through the gate with an app, so convenient.

Jesse was AWESOME!!!! I got there to rent my unit during his lunch time he paused his lunch to assist me Although he was very hungry he was still friendly and professional

This facility is clean. Lilly is warm, professional, friendly and knowledgeable; and Jesse is super cute. I like the ease of assessing the gate via the storage genie app.

Jesse went above and beyond to make my move in smooth and easy.His friendly customer service really put my mind at ease that the storage is the right place for my stuff.

Jesse was extremely helpful and courteous! He made moving into my unit super simple. He was able to effectively answer all my questions and ease all my worries!

Customer service was great. Reserved the storage unit online, it was quick and easy. I will recommend Simply Self Storage to anyone that is needing one. Thanks

Miss Linda was very professional and very helpful it cares about others I really appreciate her I will recommend simply storage to anyone that's in need …

Very easy access and lease were most competitive around. Managers helped us decide which size unit was right for our needs Highly recommend American Harbor

Lilly was very polite and helpful in my visit for storage at her facility. I would truly recommend using this storage facility to family and friends.

This is my first storage unit and Jesse the manager was a great help. He worked with me and had great customer service!!!! Thank you so much Jesse

Jesse is so welling to go drive the extra mile to leave you satisfied, I arrived late to the place & he didn't mind staying, So thank you Jesse

Ms.Kloe was perfect & professional,and kind,please come see her.And Mr.Jessie he's off the chain,down to earth.Its still good people out here.

They are good people and it's a nice place for your stuff The late charges suck cause my check is on the 1st and our payment is due the 12th

Jesse was a great! He helped me right at closing. He went the extra mile to make sure I was completely satisfied. Great customer service!

Jessie was great very patient professional and very nice he rocks thanks again will be telling everybody to go to him at simply storage

Ms Lilly Hieden is the ABSOLUTE BEST !! Her personality is amazing and I will recommend everyone to this place ! She is so helping!!

Super Nice, cool, helpful and patient. Lilly Hieden was great and communication skills was on point! Thanks for your help …

Came in to rent a small space for some offive equipment. Jesse was very helpful with showing us around and getting us situated.

Simply the best. I was in and out. Jess the rep was amazing. I would recommend everyone to use this facility. Also great prices

Had a very nice guy with great manners very helpful and explained everything properly and did everything to get us in a unit

Lilly suggested a better unit than what I thought I needed and helped me move in so quick. Very easy and insightful process!

This place is awesome! Lilly was able to get us into the perfect unit in a timely manner. We would definitely recommend!

Jesse is the best he open the door on his lunch break to help me i am so haappy with jis customer service today.....

My experience with simply storage was great very very helpful in my time of need I am forever grateful for them

Great customer services Jesse was amazing and helpful, will definitely be lookin into renting a unit from him.

Lily is great and very professional and caring awesomeness she has it go check them out quality service!!!

Lilly was THE BEST!!! Great service, so polite and SO HELPFUL… also clean to be an outside storage unit.

I had the pleasure of working with Jesse, and he made everything so easy, and his customer was amazing!

Jesse and kloe are very professional and courteous. Do recommend to come to this location and see them

Jesse did a good job was a professional please come by and see him if you need to rent a storage unit

Lilly & Jesse were magnificent from one to the other….they very professionally emphasized TEAMWORK!!!

Ms. Lilly was very friendly, helpful, patient, and understanding. Highly recommend this storage unit.

Customer service was so awesome in helping me get caught up on payments! Pleasant people to talk to!

Jesse was wonderful he was helpfully and professional although he was busy he got it done thank you

The manager Lilly is very nice and professional! He made the rental process so easy and stress free

This storage is amazing!!! Help my husband out so much last minute thank you ☺️ We will be back !!!

Miss Lilly is the best she had friendly customer service I will always come to simply self storage

Lilly Hieden answered all my questions and concerns. Great customer service.. highly recommended

Thank you Lilly for such an amazing experience, looking forward to doing business in the future.

Excellent customer service and fast paced with providing information and detailed instructions.

Very patient, explained everything with understanding & was pretty fast lol & cheap thanks alot

Ms kloe was professional and courteous I recommend you come see her if you need to rent a unit

Great experience!!! In and out in 15mins. Jesse Salinas was very professional and friendly!!!!

Lilly was such a big help with all my question and very knowledgeable about the whole process.

Jesse was iover the top amazing thank you for your customer service your the best hands down

Very nice & helpful staff. They were informative over the phone (which is rare) & very cool.

Everything was great customer service was excellent!! Storage unit was able to fit my needs…

Great customer service from desk assistant Ms. Kloe, awesome communication and friendly !!

Everything was excellent Jesse was a wonderful help would recommend to rent here thank you

Lilly was super nice, very friendly and helped me out. 5 stars definitely recommend …

Jessie has been a cashier have help me n he was prompt on time I give Mr Jessie a thbs up

Jessie got everything done quickly! And was able too move in my unit in less than 10 min

Love the help that I got from Lilly. Hope i will enjoy the space even tho i know i will.

Great storage friendly worker Jesse was wonderful to work with I really appreciate him.

Jesse was very helpful and I'd recommend you come and see him good location good prices

Kloe and Jesse were very helpful and they told us everything that we needed to know!!!

Lilly is AMAZING! The sweetest person ever! She’s very helpful and genuinely cheerful!

Lilly is an awesome employee. Very kind, courteous and helpful. Happy I came in today

Haven't had any complaints and the staff I have seen have been nice and professional.

Great customer service from Jesse. Friendly and fair prices. I recommend to others.

Very friendly and helpful I would recommend them to any and every one great service

Great customer service easiest storage rental ive done. 100% recommend this place

Jesse and Lilly were very professional and helpful recommend location to everyone

100% recommend.! The lady’s in the office are wonderful and very helpful. Love it

Lilly was wonderful and even gave me a bottle of water because I was so thirsty!

Jesse was as lot of help very personable,friendly,made the experience very easy.

The customer service was excellent. Also the facility and grounds are well kept.

Jesse was very helpful and nice would recommend to visit him if you need storage

Jesse was professional and nice . Fair prices . No complaints. Would recommend.

THANKS MRS.LILLY FOR ALL YOUR HARD WORK AN GREAT CUSTOMER SERVICE.. …

Jesse was professional and helpful if you need a storage come by and see him

I been with them for 4 years I love them I have my family with them as well

Has been a wonderful place for our valuables and Lilly is a alsome manager

Jesse was very friendly, helpful I was very satisfied with my experience.

I’m a returning customer, and Jesse provided excellent customer service