UPDATED REVIEW: RAT IN UNIT. DESTROYED MANY OF THE ITEMS. I contacted management multiple times before they put bait in unit. Upon move out request I was told to have my unit empty. I emptied unit by move out date and was later charged an entire extra month without warning because management had given inaccurate move out steps. I've used units before and never had to go beyond just emptying the unit. Tried contacting manager about issue and was told I'd have to accept charges and maybe receive a refund. Complete waste of money and would've saved money by buying everything new instead of storing. ORIGINAL REVIEW: So this review is written after having used this location for a couple months now. My biggest complaint about the spot was the difficulty in getting my unit. I signed up with the impression that everything could be done virtually. By the time I realized I couldn't just sign up, pay, etc. Online, I was in enough need of the unit that I had to go into the office in person. The only other complaints I have are that the unit doesn't actually have light inside (there's a switch but like 20ft up, no bulb and that the homeless camp just outside the location makes me feel slightly uneasy about going to my unit. I'm definitely more comfortable with my partner there or dogs in the car with me. The pros though are pretty great... My unit is big both in the square footage and height. I'm able to put my 2 bedroom house in there with plenty of room to spare. After downloading the app, I'm able to open the gate without leaving my car. In terms of hours, they're pretty generous despite not being 24 hours. I haven't had an issue with my autopay or accessing the unit at this point.

PLACE IS SHADY. Rented a 5X10 space at a reasonable price. Paid for a month. I wasn't too sure if I would need the space for more than a month and when the manager called me a week later-- I hadn't moved anything in yet--told him as much. He said to just let him know for certain a few days before the month was done, and my lease will be cancelled. Fast forward a few weeks--I realized I would use the space after all and tried calling them a week before the end of the month, but could not get through to anyone. (Shady part 1: when you call "Public Storage" they make you put in your account info to be patched through to a representative; when I did this they said I did not have an account. When I finally talked to an operator, she said my Public Storage DID NOT EXIST in her database, even though I gave her the exact address.) I went by the Office of this Public Storage a few times, but the door was locked and no rep was present. (Granted, it is Covid times...) Finally, 3 days before the end of my lease I go by and the manager is finally there, so I tell him I am keeping the space. Turns out it is already rented and occupied! Then, he offers me a smaller space, for double the price! No apologies for breaking my lease. No offerings to help me find another space at a similar rate. Total waste of time and money. Very dissapointing.

This will be my first time renting a storage space. Alyssa was very helpful in explaining how the gate and elevator worked. The gate is really old fashioned and kind of scary but cool too. Be sure to bring your own padlock. You have to have one when you first come in in order to reserve your space. if you don't have one, they will offer to sell you one for $18. You can use your own though, you just have to bring it with you the first time. Otherwise you'll lose your reservation on the space you wanted. The space is pretty old and dingy, but seems secure and well lit enough. The price to move in was fairly cheap. I didn't get the first month's rent at $1, as advertised, but I believe that special may only apply to bigger units. I did get half off my first month's rent and a prorated amount for the second month, since I am paying for the whole month of December but moving in on the middle of the month. So that seems really fair. I also like how you don't have to give them any card numbers to keep on file and you just pay month to month. To engage in a transaction this simple is rare these days, and I really appreciated that aspect of it. Great customer service, great location, good deal in general. Thanks again, Alyssa.

Rented unit online. Arrived to find my unit on second floor. Old freight elevator broken and was told it was not going to be fixed. OK, replaced it with ground floor unit (D25). This unit had a broken light fixture and is very dark requiring a head lamp to see. "Nope, we're not going to fix it." Then they replaced the doors. New door hits the beam not allowing it to open wide enough to get furniture out. Onsite manager (Jesse) told me they will not do anything about it insisting there is enough room and reiterated they would not fix the broken light fixture. This is customer service? Simply refusing to repair a $5 light fixture (it's not the bulb) is, to me, the ultimate f@#$ you. I was told by Jesse (in so many words): "We've got your stuff AND your debit card so...." Last time this company gets any of my future business. Advice - use a credit card so you can dispute charges as this company, as represented by Jesse, doesn't give a s@#t about you, your stuff or any problems you with the facility. Oh, and they increased the rent $40/month to pay for the new doors but the won't fix a stupid light fixture.

Run down, not a very secure location, $96 definitely is not worth the space or the location of the fact that it is in an unsafe area. Paid our monthly rate and ended up going to a small family run storage facility 5 minutes away from us and so glad we did. The new place we are at is safe, very very accessible, way better value and the nicest family that runs it! So glad Public storage was so horrible that it made us look elsewhere cause we never would have found the wonderful storage facility we are at. Keep the $96 even though we only stayed 4 days into the month, your company worth 55.8 billion obviously needs the money more than us!!!!! I suggest if you are looking for a storage unit, look into the smaller, family run companies, they are usually looked past but are cleaner, safer and what we learned, cheaper. And with nicer people. For gods sake, the guy at the office for the Public storage we were at was miserable there from the conversation he had with my fiancée. Very telling as to how the company is.

I hate storage. There is always where you have to go when moving or you don't have enough room for your stuff. I always get stuck paying more than I want to pay. I had no choice, but I did have a choice of storage places. Public Storage made it easy - I set up an online reservation. Very helpful and she gave me the best deals. She even texted a confirmation and the Lombard location called to confirm I was coming. Nice service! Kiley was great - the last storage place was a creepy old guy that smelled like old socks. Kiley was fast, bright, efficient and helped me get the paperwork done quickly. I even asked her about other options and we agreed on the best space for my needs. Best, of all, she didn't smell like old socks. She and Public Storage on Lombard are terrific. Go there. Store there. You will be glad you did - I was!

I love the $1 first month price even though the reality of it is with all the add ons it ends up $59 but it is still a bargain for a 9'x 25' space ... Being able to do it all online, book it, pay for it, get the access codes, etc. Is a great feature .. however the biggest complaint I have is the gate hours, having to be off lot by 6pm during the week, 5pm on the weekends really makes it hard for the 8-4 worker , by the time I get home from work, deal with the other half , kids I'm lucky if I can get to the storage by 5:30pm, like I said not very convenient ... And yes the gates are open at 6am but really how many people are up at that time headed for a storage unit ... I would rather see the gates be open from 8am - 8pm which would give us working stuffs a bit more room at the end of the day IMO

The location is decent. The management is decent as well. But the gates are only open from 6 or 7a.m. - 5 or 6p.m. , outside of those hours your property is inaccessible. And they have an on-site manager too. That is my main issue with this plate. Employees are friendly and accommodating. Also the prices are competitive, but keep an eye on the 6 month mark, they will jack up your price. So have a good plan so that you can avoid those additional charges. One more HUGE POSITIVE because the keypad for entry has to be accessed outside your vehicle, you can now open the gate via bluetooth and the app. GREAT FEATURE...... Ok. So i have to edit this post.. I went into my unit the other day and there was a monster RAT running on my belongings. So thats gonna affect the grade that I give them.

This place is a nightmare. When I originally rented a space it was clean and the staff was friendly. But something changed over the last 2 years. The staff is hostile and rude. There are homeless people living inside the fenced area... complete with over-stuffed shopping carts, barking dogs and the odors of urine, feces and vomit. I advise not going there during non-staffed hours and don't take your kids with you. Also, it's unclear whether or not our unit was burglarized. I can't get a straight answer from the staff but some things are missing and they padlocked it. In fairness to them it's possible the items were taken by another family member and/or stored elsewhere. But their hostility made me think they were not being honest with me.

I had a storage unit at this location for 1 1/2 years and during this time I always received the best customer service from all of the staff that assisted me. My only challenge was that I found the monthly rate to be higher than others I compared with, but I had to move under emergency circumstances and needed to be in that location. My most recent encounter was when I was moving out of my unit and had a challenge with some final business matters that proved to be very stressful as moving always is! I was being helped by Alyssa the store manager and after about an hour of troubleshooting Alyssa was able to solve the problem with patience, understanding and care. Thanks so much Alyssa!!!!

Lori was terrific! She provided amazing customer service and worked with us to rent a unit. We originally reserved a 10 x 10 ft unit, but there was double booking (Public Storage policy) and the last one was taken by the time we arrived at our scheduled move in. Lori apologized profusely, explaining the policy and offered us a bigger unit at the same price! We're very happy with the unit, Lori, and the facility, although I wish there was more parking/room at the entrance outside the gate. There's 2-3 parking spaces and only room for 1 car or truck to line up at the gate, so you have to drive around the block until they enter/exit.

I would imagine that almost all of the reviews on here are fake people created by Public Storage because this place is a nightmare. It's super shady and does not feel very secure. But then they also have the worst customer support you can possibly imagine. They just reject all claims and tell you sorry, even if you're being charged for something that is a mistake. I'm a brand new customer and was charged a late fee when I was supposed to be set up on auto-pay, and instead of fixing the problem (or listening), they just say, "Sorry. The system is telling me this." Horrible business.

ABSOLUTE WORST COMPANY EVER!! EVERY SINGLE TRAILER AND CAR HAS BEEN BROKEN INTO/LIVED IN AND THEY DIDN'T EVEN NOTICE FOR A WHILE!!! When we arrived they didn't even call the owner or manager. Told us that there is nothing they can do about it. They gave us a number for the owner and it rang her phone! They didn't even notice that every other trailer had been broken into and trashed. EXTREMLY rude workers. They wouldn't even call the other owners of the trailers to let them know. Asked them to call the police and they said they didn't have to. DO NOT USE THIS COMPANY ANYWHERE!

This place is foul. The first manager was O.K. the new manager can't seem to do their job correctly. They charge extra for convenience, act like you shouldn't be there, and straight up deny you the decency of honest communication. If you fall one month behind on rent your unit will be sold. I paid on the 26th. My unit was put up for auction the very next month. Even after explaining that I just paid less than a month ago. Still your unit will be sold. No exceptions. I understand running a business but there is no reason to sell someone unit after one month of falling behind.

The staff are great, and the facilities are adequate. However, $1 for the first month is obviously a scam - it comes out to about $50 after the $1 rent, the ~$23 setup fee, the ~$18 lock (they only let you use theirs) and the ~$9 required insurance. So beware, the whole $1 thing is a scam, but as a storage facility in general, the place is fine. If I understand prices correctly, it might be a little pricey compared to other storage places. (10'x15' is a little over $200/mo, before lock, insurance, taxes, special fees, nonspecial fees, air supply fees, whatever.)

I am a college student that was in desperate need for a place to store my belongings during the summer! I found that this Public Storage was extremely close to my campus. I was helped by both Jeremiah and Mini. They found me a storage unit just in time. The first time that I went in, I was greeted and assisted by Mini. She was very helpful and informative, very straight to the point and made this stressful process less stressful! I feel reassured that my belongings will be safe and secured. Thank you so much to all the staff members.

1st, they charged me for a drive up unit that I can't drive up to. It is literally blocked by a pole, even though it says vehicle acess on all the maps. We are now in a difficult situation bc we have to move today and we reserved this over 2 weeks in advance. 2nd, they said we could have a much smaller unit for almost $100 more. We opted for a smaller, more expensive unit bc we didn't have time. The unit was disgusting and covered in mold. Hfs this is creating a MAJOR hassle for us on move-day. These folks are crooks. Stay away.

I had to come in here today to fill out some forms for a storage unit in another state, but the service here was so surprisingly warm and welcoming! The kind lady at the service counter explained everything, and greeted me with a smile and great energy. Completely unexpected as I've been to other competitor storage places (not naming names), and those have been underwhelming experiences. This place deserves all of the business because she made it so easy, was genuine, and hassle-free during an already stressful move!

Omg. Just can’t say enough fantastic things about property manager Lori!!!! I drove up from NorCal with things to start of our move. My brother lives here in St John’s. This was our 3rd storage to check out and wish it would’ve been our first and saved us SO MUCH time!!! Lori asked all the right questions, knew what aprox size we needed, and just won us over with her fabulous customer service. We got the perfect storage with all amenities we required at a great price. HUGE load off thanks to Lori!!!

Charity is the Manager i had the pleasure to work with, she made the process fast and easy, and when she saw that i was struggling with the elevator, and on her way to clean or other job duties, she stopped what she was doing and she took the time to show me what i was doing wrong, that to me made me think that my struggle was important enough to her to come and help me, and she did it with a smile. thank you again Charity for helping me when moving is always so stressful.

I'm moving into a smaller home so I was shopping for a storage and had some questions. I stopped in and Dorothy was so kind and helpful I felt no need to continue looking. She is the type of person I want to do business with. She even went out of her way to make sure I was getting the right size and not more than I needed. So helpful, Dorothy took the stress out of getting a storage unit and I appreciate that more than anything. Moving will be much easier now, Thank you...

the storage facility is everything that i would expect to find. The management staff have been helpful. I like that i can auto-pay. My one main compliant is that they advertise as being secure, however the gate was broken from the time I started renting until just a few days ago. Almost three months in total. Seems that should've been repaired in a week tops. The last time i was there a bum with a shopping cart went strolling thru the whole place and then right back out,

Just wanted to take a minute and leave a review for the public storage on N Lombard because I was so impressed with the level of customer service. Lori was so helpful and accommodating during the rental process. She took the time to make sure I had the right space for my needs and made the experience easy and straight forward. I also want to add that I feel like this is a safe and clean storage space and it’s clear that it’s being well maintained and looked after.

Staff members Lori and Desi were friendly and courteous. Put a reservation on a unit and was ready to be looked at this morning . Desi showed me the unit and I was pleased with it. I've had a unit there for years and needed another one. Yes, they did let me know I could transfer over to the other unit but I let Desi and Lori know time was the issue. Thank you Desi and Lori for your Great Customer Service today. Kay

We rented two storage units here. One very large and another small one. Both had easy access. The large one held the contents of a large studio and the other held my mother-in-law's personal items which included very fragile pieces. We recently moved everything to a permanent location and all items were in good shape. Nothing missing or broken. I would recommend this facility to anyone needing temporary storage.

All the managers that I have had at this property have been wonderful, Alyssa has gone above and beyond in helping me with anything I have a question about, including transferring to a different size unit, to answering questions about day to day things, she always has a smile on her face, when I see her in the office or if I catch her out on the property singing. I couldn't ask for a better manager.

Renting the unit was easy-peasy. Samantha showed me several different sizes, some more than once because I couldn't make up my mind! Very patient and helpful. I don't mind the lack of evening availability (mentioned in earlier review) because I won't go there much, and they are open seven-days-a-week. It it means they can staff with competent, helpful folks like Samantha, it's worth it.

Wouldn't let me rent a unit even though my ID was an identification card but it wasn't a real ID with the star the only reason why they wouldn't rent out to me was the star that's the only thing that makes it a real ID meaning for the airport or trying to cross the border it can be still used as a identification card for state and business use and it says it on the back

I stopped by and a nice lady named Alyssa helped me I went in just to get some pricing on everything. Packing supplies and storage spaces and she was very helpful she helped me understand what I will need to pack my things as well as what size space I will need, when it gets closer to my moving day I will definitely come back and see Alyssa she was great

The storage outside, drive up unit I used was easy to access, clean and well maintained. The staff, particularly Lorie, were excellent - communicative, friendly, and helpful. Also, the telephone staff (who are not local) were helpful and clear out pricing, and payments. No hidden costs or agenda, all up front. I will use Public Storage again.

Alyssa is the "AMAZING" MGR OF THE ENTIRE PROPERTY. Alyssa is professional yet kind as a long time friend and I felt comfortable in as you all know moving can stress a person out ....so to feel my most precious sentimental things are being kept in a safe place, I am happy with my choice to choose public storage of St.Johns

This Public Storage warrants a 5 star rating from me because of the excellent customer service from Alyssa, the onsite manager. She is extraordinarily pleasant and knowledgeable. Not only was she extremely patient while explaining all of my options, she even makes going in to pay my monthly dues a pleasant experience.

Wow thank you. Charity at the front desk was extremely helpful. I couldn’t get my trailer in the spot I rented so she showed me the ones that were available and a couple minutes later I was in a new spot, paperwork signed and very happy. She even came out to remind me the gates closed at 6pm at 5:30. Very thoughtful.

So far, my experience has been great! Lori was very helpful and kind. Hopefully all goes well while my things are stored here. Update: I had a great experience with Pubic Storage. I moved my belongings out today. There were no issues. I appreciate the easy, short term, storage. Thank you Lori for being so helpful!

Today, I went to this Public Storage location and received excellent and considerate assistance from Stephanie. She answered all my questions with helpful information, plus about details I did not think to ask about. She showed the type of unit I was thinking about renting. I left as a fully satisfied customer.

I needed to find storage on short notice and I had a unique problem. Everyone I spoke to on the phone was very helpful. When we went to see the unit Vanessa showed us around and worked with us to find a space that would suit our needs. She was friendly, thorough and professional - a real pleasure to work with!

Lori was absolutely wonderful and helpful. We moved all our things on the hottest day of the year so far and they were so nice they gave me water they let me chill out in the office they were extremely helpful we arrived late and they stayed open for us and everything. Great customer service very helpful

With one phone call and a appointment that same day I was into storage. Lori was very helpful with excellent customer service. She took the time to walk to my future unit explaining all details along the way. I totally recommend public storage and a loud standing room only shout out for Lori! Thank you

Very friendly service, easy to communicate with. It was nice that we moved our stuff out before they started pressure washing the outside as they said our stuff might get wet. They gave us about a month of notice tho so as long as you’re in the area it was great! Overall woukd store stuff here again

Charity is the lady i worked with she made my process easy and fast and the place was really clean considering the location. she has a really awesome sence of humor and showed me the run down of the property, thank you again Charity for the amazing customer service. Sorry for posting this so late!

the two people in the office where very pleasent, the lady made the move in quick and easy, and even helpped me find items to protect my belongings, i was having trouble with the elevator and the guy stepped in and helped us out. thanks you two for the outstanding customer service. you guys rock!

First-time user received delightful customer service from Lynn, and rented a 10 x 10 unit in a jiffy. The grounds are clean, secure and well-maintained, the units are as well. The peace of mind is priceless, and payments are easy and well-explained. You can't go wrong if you need to store here.

The lady in the office helped me out in my stressful situation, i came in right before close after traveling a few days from Colorado, and she still did the rental for me and made the process smooth and easy for me. thank you for staying after to help me with getting signed up and into a unit.

Went in looking for a unit just big enough for some extra stuff I had, but they didn't seem to have the size I wanted. But Jeremiah was super helpful and kind. Just a pleasure to be assisted by. They didn't have what I needed, but I'll definitely be coming back when there's a unit I can use!!

I have been very impressed with the professionalism and cleanliness of this facility. The on-site manager, Alyssa, has the process of paperwork streamlined for quick check in, the unit was clean and free of bugs/webs, and the hours were convenient. I would highly recommend this site.

Came in with my friend to help her move and ask about my own unit, and ended up buying some supplies for when I move at the end of the semester. Jeremiah was super nice and full of useful tips. Helped me navigate the website for when I will be getting my storage unit this summer.

I came in for a unit to store some extra things. Jeremiah was very chill and helpful. He really tried to work with me, helping with discounts and whatnot, but I wasn't able to afford a space. Definitely coming back next month, though. The place is much cleaner than it used to be.

I have rented an rv spot here for several months. Employees are nice. However, my camper and five others (by my count) recently had items stolen from them (batteries, propane tanks etc). The place is fenced, barb wire and gated with limited hours, but theft is out of control.

Jesse was wonderful! I had an appointment for 4:30 and I showed up at 3:30 because I had a time crunch with work and he handled it beautifully including my 10 year old that is made of questions and never sat still. He was very sweet and helpful. 10 out of 10 would recommend!

I was really impressed with this locations cleanliness and the friendliness of Tessa, who was very patient with me even though I came unprepared but she helped me get everything set up and ready to go. I will definitely use this place again next time I am in Portland

Charity was awesome she came out and helped me when i was having an issue with my unit not opening and offered me water when i was working hard. thank you charity for taking the time to check on me and having a amazing personality! Public Storage has amazing staff!

Rented a 10x12 unit. Measured it, in front of the manager, it’s 6x14. Manager says “this is our 10x12 unit”. Paying for 120 SF, getting 84 sf. That’s a 30% difference. They refuse to even acknowledge the difference, much less give the size listed or lower the cost.

I went in not knowing what size unit I needed or prices and Alyssa was very helpful. I asked about specials and deals; she was able to direct me to the right size and even offer me a deal. Definitely glad that I opted to go to this Public Storage.

Charity and Jeremiah are the team that helped me they made the process quick and painless, with laughs and possitive vibes. This location was the closest to home and has a wonderful staff, i will definately tell everyone i know about this place!

No return phone calls, no manager on site. When I went to check out the unit I reserved online, it was not as described. No refund for "admin fee". Lots of extra little charges like mandatory "insurance" and a lock you don't need. Stay away.

Letting everybody know that the fire sprinkler system don't work I would not store your stuff unless your stuff but there was a fire there would be no sprinkler system to put it out these people don't care about your stuff and they have rats

Why the elevator is STILL not fixed years after it originally broke is beyond me. I would like to take all my stuff out, but having to carry things down the stairs has kept me from doing so. I pay enough, this should have been fixed by now.

I would defenitely recomend this facility. The facility is good and the Manager Kiley is very customer service oriented. A few months ago I got another parking unit there as well which I not used later. The rates go up periodically, but I

I had a poor experience here. There's only one dolly to help you move stuff and multiple people wanting to use it. The elevator is old and extremely hard to use. FYI - if you consider parking along the fence, there's a homeless encampment

The ladies who work here were very helpful with finding us the right unit and deal for our timeline. They got us right in and we didn’t feel like they were trying to up sell us or anything. The unit is perfect for our needs :) Thank you!!

My experiences with this public storage facility was very good. I had no problems what-so-ever. Lori was the person I dealt with when ever I was there, most of the time. She was very professional, and helpful all the time. I felt she was

Jesse is fantastic! His presence and assistance with reserving our lot is *greatly* appreciated. He was kind, considerate, and got the job done quickly and efficiently. I am *very* impressed and happy with the service at this location.

Super great experience. This was our first time and everything was made east thanks to Jesse!! So hilarious and gave us an extremely informative run down of how everything works. Honestly turned our whole day around for the better.

I give two stars because staff is very friendly especially Randy. The problem is that I was out on the second day of the month and P.S. forced me to pay for the entire month. What a HUGE scam! They get to take my money for

Stored our stuff here for 1.5 years. No issues with security. They just close at 6 pm on weekdays and 5 pm on weekends so if you need access to your stuff after those hours you'll have issues. Other than that no complaints

Really impressed with the Manager she was great, very sweet and nice lady i believe her name was Charidy? she has awesome customer service skills if you ever need a storage just ask for her and she will take care of you.

Jesse is an outstanding manager! The facility is clean and well lit and always feels very safe and secure when I’m there. If you need storage in North Portland, I highly recommend you go see Jesse at Public Storage!

Went to pay my bill and Leri was very helpful. She was about to leave to check on one of the units but she came back in and took my payment. She did it in under 3 minutes. Great service and I didn't have to wait.

Jesse was absolutely amazing. Great property manager - kind, friendly, and prompt. The unit didn’t have an escalator and was on the second floor but the unit was clean and the place was quiet

Easy to sign up and thorough in all the details - I felt I was making a good choice for a storage provider. Lori was especially helpful and patient with all my questions - highly recommended!

Charity was wonderful, changing our appointment on short notice to accommodate a move from another state. It was a fast check-in and we were moving things into the storage in just 1/2 hour.

Jesse was amazing! The location itself was lackluster. Can’t enter after 5 or 6. No lights in unit, literally can’t see anything inside the unit. Can’t return bolt lock for partial refund.

Lovely service. Jessie went out of his way to make it happen for us. And then when plans changed, they again went out of there way to help and refund our money. Wow. Thank you team Jessie!

My experience with Public Storage on Lombard was really great. The property manager, Alyssa, was very helpful and nice. She was thorough, clear, and answered all of my questions.

Jesse saved the day! I had a mix up with my movers and had to change reservations, and Jesse was able to get everything figured out in just a few minutes. Very, very thankful.

Thumbs up! Clean and convenient. I think the whole place is on one story so all the spaces are easily accessible. And Jesse, the manager, is really helpful, friendly and cool.

Friendly helpful staff! Beware that rent may/will likely go up significantly after the first 30 days. Make sure to say “hi” to the friendly and interactive office window cat!

Alyssa has always been very helpful to me when I don't understand something she is more then willing to explain it to me. She is very friendly and a great person to be around

Jesse was amazing!!!!! Such a friendly dude and answered all of our questions. I highly recommend this location, seems very safe and the customer service is top notch.

Alyssa is a fantastic property manager! She was thorough and helped me with all my moving questions. I got a fantastic rate. Check out the 1st month free deal!

Lori was very pleasant and patient. She gave all the information I needed to in order to use the storage. So far I'm really satisfied with the service.

Kara was amazing. She helped me with my payment and her customer service was outstanding. Great smile, their should be more like Kara. Thanks Kara

Jesse in the office was both professional and down to earth. Super easy to set up an outdoor storage spot and really reasonably priced too.

Had to have a friend move my stuff while I was out of state. It just took a phonecall to get everything sorted out. Great customer service.

Very good experience with public storage in north Portland,st.johns, looking forward to a great relationship, very good customer service.

Incredibly helpful! Clean and easy to access. Jesse at the desk was incredibly friendly and accommodating for all of my needs. Thank you!

Alyssa has wonderful customer service etiquette. She seems to have a great attitude and it's a pleasure to do business with her.

The manager Tessa was so nice, and answered all my questions before I even asked them. She definitely made my day a lot easier!

Five stars for the bestest boi guard shack cat, whose name we don't know but we call him VIK (short for Very Important Kitty).

Update: been storing here for the past 6 months - so far so good, no issues that weren't immediately addressed. Thanks Jesse!

The gentleman who helped me get all set up was awesome! He went over everything thoroughly and was funny and kind, to boot!

Jesse was considerate and helpful. Unit was perfect and the gates and facilities were in good condition.

Move in was easy no elevators in my building so heavy items may be difficult to take to upper floors.

Convenient location right on Lombard, superior customer care setting up my business storage unit.

Jesse was so polite and helped us find exactly what we needed for a great deal.

Jesse is one of the kindest gentleman I have worked with. Storage was great!

Jesse was most helpful. Very kind. Went the extra mile for me. Thanks Jesse

Jesse is lovely to work with! Kind and attentive.

The property manager Jesse is a great guy.

Excellent service! Jesse was great!