Public Storage

342 reviews

4220 W 47th St, Chicago, IL 60632

www.publicstorage.com

+17739203877

About

Public Storage is a Self-storage facility located at 4220 W 47th St, Chicago, IL 60632. It has received 342 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday6AM-9PM
Tuesday6AM-9PM
Wednesday6AM-9PM
Thursday6AM-9PM
Friday6AM-9PM
Saturday6AM-9PM
Sunday6AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Public Storage: 4220 W 47th St, Chicago, IL 60632

  • Public Storage has 4.8 stars from 342 reviews

  • Self-storage facility

  • "My trip to Public Storage on 47th and Tripp was everything you should be customer service was 110% your representative Patty was a hundred percent professional and very helpful and extremely polite"

    "No one is there to ever answer the phone, I’ve been calling for the past week to tell them I needed a key replacement I keep getting sent to voicemail but no call backs"

    "Went to public today to get a brand new unit storage space for my items"

    "Aida was so wonderful"

    "I've stored my belongings at 3 different Public Storage facilities and this is by far the best one in terms of professionalism and customer service"

Reviews

  • Tone Jones

My trip to Public Storage on 47th and Tripp was everything you should be customer service was 110% your representative Patty was a hundred percent professional and very helpful and extremely polite. Not only was the facility clean but the price isn't bad either thanks guys I will always use you whenever I need you. Thanks

  • Daejanay Strickland

No one is there to ever answer the phone, I’ve been calling for the past week to tell them I needed a key replacement I keep getting sent to voicemail but no call backs. Also I went up there & no one was in the office but they close at 5pm? This will be my first & last time using this storage it’s too much!

  • Zacarra Smiley

Went to public today to get a brand new unit storage space for my items. The customer service representative Aida was very helpful patient and answered all of our questions and concerns. Glad that i was service right away and able to get the space that was needed within my budget. Thank you so much Aida

  • Robin Harris

Aida was so wonderful. She called me to confirm my reservation with such a great voice! When I meet her in person she took good care of my request. She was precise, professional, just a such a breath of fresh air! I'm sending all of my referrals to this location as long as she is there!

  • David Anderson

I've stored my belongings at 3 different Public Storage facilities and this is by far the best one in terms of professionalism and customer service. I personally have had my BEST experiences with Elaine. She was a wonderful and very helpful employee; GREAT customer service! Thank You!

  • Temika Alford

Stephanie is very polite and helpful. I was having an issue with my unit and she went above and beyond to make sure my needs were met and I appreciate that so much because my interaction with the manager wasn't so pleasant. Thank you Stephanie for your amazing customer service.

  • Manski Manny

Letty was very helpful I have a space a different location I went to a Public storage close by me and he said he couldn’t take my payment.. Letty explained that I can go to any location to make my payments. I will be coming to this location to make my payments thank you so much

  • The-Dreaded Wolverine

Aida was awesome! I didn't expect to receive such awesome customer service at a storage. Aida is very personable upon meeting her for the first time when me and my wife meet Aida we got along and had conversation like we've been friends for years! Aida is truly the best!

  • dimitri trejo

Elaine Had the best customer service I had in a long time! She went step by step the whole process, made everything easy to understand.. great company! Definitely recommend this Public Storage location.. We had others but this is by far the best. Thank you Elaine

  • Eric Perez

Christine was very helpful and offered great customer service over the phone and in person. I was looking for a specific type of unit and she was able to recommend and locate the perfect one. The registration process was also fast and easy. Very good experience!

  • Jessica Sulls

Received great customer service over 3 yrs ago and even better service now. Elaine is a positive and knowledgeable employee. She has a great attitude toward work, she is friendly and informative. Great people skills that you dont find very often. …

  • Katrina Stone

Aida was very helpful & her customer service attitude was very welcoming!! I'm very glad to have met her, because I walked in a crying reck. But walked out smiling. I just love her attitude about her job & making the customers feel like family …

  • Earlene Perkins

I pay on my storage unit at this facility because it's closer to my home than my actual storage site (great managers on that site also). I have had the privilege of meeting at least four of the managers on this site, and they are very nice.

  • Edwin Martinez

i just want to say that Elaine is always very courteous and great. She always has a smile on her face regardless of the day. Always asking how my day was and telling me to have a great day. Enjoy chatting with her when ever i get the chance!

  • carmen santoyo

Elaine is a very pleasant lady. I've had a unit at 47th for many years and for as long as Elaine has been here i have never had a bad experience. She is very knowledgeable and helpful. It's so nice to have great customer service these days.

  • Sycelia Galvan

Aida is such a wonderful person. She is so kind and cheerful, she puts a smile on your face every time you go into pay your bill. And we all know how no one likes to pay bills. She makes the visit to this Public Storage location enjoyable.

  • tyree atkins

I rented there a few months and always had a great experience. Shavonne was always helpful and reminded me to pay my bill. Late fees are not cool! Darlene was very nice, too! Great staff! Great location! Rent there if you have extra stuff.

  • Lee Wallace

So I went into this location to reserve a unit that was listed as available online, Got there and it book…Whole place booked. And boy was I mad. But after talking with the manager or owner there idk, she actually helped my situation and

  • A PULLEY

What more can I say about Aida that others haven't already said? She was pleasant, personable, helpful, cooperative, informative and most of all flexible when it came to working around my busy schedule. When I arrived to prepare my

  • Veronica Padilla

BEST customer service! Elaine is the best worker she is very helpful gives you all the information with details, helps out with everything and gives you any suggestion needed. SHE IS AMAZING God bless that woman she deserves it.

  • Angie Brucal

Elaine was wonderful to work with! She was very knowledgeable, helpful, and kind all at the same time! I wish all businesses had the same level of customer service Elaine has. The property is also very secure and clean.

  • Mary Abeleda

I love Aida Tucker, she helped me out with my move and getting the right space for the items that I needed to store. She was absolutely amazing, answered all my billing questions, she is very friendly and professional!

  • Ofn

Im here again to update some information on january 27.2023 Thiefs broke into this place and tampered many locks . And all because they dont have enough cameras on every aisle..a lot of my stuff dissapeared and the

  • Don Moore

Elaine was nice , helpful and very informative. Also glad the updated the door and locks you will not have to purchase a lock as they will provide one. Area is well kept and clean. Good job! Elaine. :)

  • Meagan Smith

I had the privilege to meet Elaine. She was so polite and courteous. Very honest and knowledgeable about prices, availability and services. Overall I had a great experience. Thank you Elaine:-)

  • Tamika Scott

The customer service at this location was really exceptional. I spoke with Angela and she took care of everything I needed. She is very personable. She even got me to buy a lock that I didn't

  • Porsche Rapier

The customer service I received from Patricia was the best I ever had. She was patient with me. She explained everything for me. Really professional. I will be sending everyone I know to her.

  • Ariadne Richter

Awesome customer service. I called to ask if they could wait for me so I can rent a storage because I know they close at 5pm but Elaine picked up my call and she waited for me. She was

  • Sandra Jorges

Elaine was fabulous. I wish more customer service employees was like her. She was extremely helpful, her attitude is contagious. The joy she displayed while helping me was wonderful.

  • Romelia Robledo

Elaine was great really nice and friendly. I would definitely come again any time. She took care of me very well explained everything with details.

  • Salomon Mancilla

She's a nice person and she helped me to a lot with my payments and all the stuff he's around to the storage thank you

  • Sergio Hernandez

Phyllis was the employee that took care of us today. Super friendly, super helpful. Glad we decided to stop by today!

  • Chicago Textile Recycling

I have been a customer for the past 2yrs at this location. They are wonderful people and great customer service.

  • Tomisha Bennett

Patricia was very polite and helpful. Very thorough in explaining the process to me which I appreciated.

  • Gale Glo

This place provided me with everything I needed like my space number and access numbe

  • Jeromeamiii

Stephanie is always nice and willing to help a big reason im still at that location

  • Yeni Sandoval

Phyllis was great assisting me with storage rental. Very polite and patient.

  • Henry S

Pat and Stephanie very helpful and professional. Great service here……thanks

  • Modesto Lopez

Stephanie was great with helping me with storage and renting online.

  • Carlos Cortez

Phyllis gave me excellent customer service..thank you

Similar places

Life Storage - Chicago

1929 reviews

4014 W Grand Ave, Chicago, IL 60651

Life Storage - Chicago

1435 reviews

3626 N Broadway, Chicago, IL 60613

Extra Space Storage

990 reviews

1040 E 87th St, Chicago, IL 60619

Extra Space Storage

967 reviews

1040 E 87th St, Chicago, IL 60619

Extra Space Storage

960 reviews

1000 E 95th St, Chicago, IL 60619

Extra Space Storage

954 reviews

1000 E 95th St, Chicago, IL 60619

Extra Space Storage

900 reviews

1030 W North Ave, Chicago, IL 60642

Extra Space Storage

898 reviews

1030 W North Ave, Chicago, IL 60642

Extra Space Storage

882 reviews

1807 W Devon Ave, Chicago, IL 60660

Extra Space Storage

866 reviews

2100 W Fullerton Ave, Chicago, IL 60647