Drew helped me get the best unit for my needs, even by it being last minute. I couldn’t find my unit so he took the time out to show me exactly where the unit was when I arrived. The weather prevented me from coming back to get my things, so Drew made the process much less stressful for me. I highly recommend this location!

hey I just wanted to say that I went to this public storage looking for a space and when the manger told me not to worry I felt like she knew what she was doing she recommended the correct space told me the correct items yo get to protect my things. Madison was a great help and very knowledgeable of her work!!

I went into this facility thinking the worst to actually get the best service by far.. The Manager ( I believe that’s his title) name was Drew and not only was he knowledgeable about the units but also help me choose the best unit for my needs and budget. I highly recommend this facility fir your storage needs

My experience was so good! I worked with Tia and she explained everything in detail! I’ve had horrible experiences with storing my belongings at other places in the past but Tia made me feel better about my decision to utilize Public Storage. She also helped me decide on different types of moving boxes.

At the store I was very clueless when it came to the process of renting a unit but, a young man by the name Matthew was so helpful. He treated me well and was understanding. Thank you so much for your help. I look forward to recommending this location of public storage to my friends and family.

Great customer service from Lyiniece. She showed me multiple units to find what would fit my need and explain to me how i should put my things in storage I appreciate great customer service and this was it. Thank you Lyiniece I really appropriate everything including that smile.

Today I have rented for the first time at Public Storage and I must say, I was impressed. One employee by the name of Shaun was very nice and helpful. She was very professional and help everybody in a perfectly time manner due to it being super busy in the office.

I had a great exp. with Antoinette she help me find the right size storage unit. Tarshika also helped me after I got my unit by helping me clean up a mess i made i really appreciate the young ladies help that a wonderful crew at this sight ... Thank You

Visited this office today was inquiring about an storage unit I was very professionally greeted by property manager Drew he was patient nice and kid to show me several units in different sizes I will be transferring to this location thanks to Drew!!!!

Drew: Young man was a gentlemen; Organize and presented informative pieces of evidence offered with my cousin membership. United notions given in the packing moments. I briefly noticed his incredible materials in Public Storage! Pleased to work with!

My experience with the public storage on 111th was amazing and superseded all expectations that I had. I was already having a rough morning and was sure after reading a couple reviews that this wouldn't make my day any easier. But boy was I

I had went by the nearest public storage in my neighborhood the one that’s on 111th street to ask a few questions about boxes and storage space. When I arrive I spoke to a lady name Tia, she was super helpful and very friendly. She took the

I went into the facility on 111th and received exceptional customer service. Dolores was very polite and knew exactly what storage would best fit my needs. I was very impressed with the cleanliness of the facility and also I was able to get

Dru was very patient with my mother. He gave her the best customer service. Not only did he assist her with choosing the best unit for her things, he helped her find her unit as well. I would definitely recommend my friends to this location.

The property manager at this site does not answer the phone when trying to be contacted. I think it's unprofessional to send emails and then no one can pick up the phone at this facility. I will be in next Wednesday to speak to whoever the

I recently moved back to the Chicago area and I needed a storage unit for a few months. Wendy and Antoinette talked with me to find out what sized unit I would need and even walked me out into the lot to check it out for myself! Next they

Went up to public storage on 111th and Morgan today to check a few units out for my car and was Greeted very professional by the property manager Drew he help me with every question I had to ask and was very on point and diffidently knows

Arrived at 9:30AM to pick up a storage unit I won at auction. Waited until 11AM due to no staff being present, no phone calls being answer ed. Called corporate and was told the staff member is "five minutes" away in the back sweeping out

It truly was a great experience working with this public storage because the previous reps Robin and Patricia was very unprofessional. I have been to this property several times and it is well-maintained, a very clean environment and the

I moved everything out my storage unit on may 31st, tried to close my account that same day but a clock sign was on the door saying will return in such & such time. I've notice that sign is on the door quite often, so after that I tried

I have used several of the Public Storages in Chicago. I was thoroughly pleased with the cleanliness and professionalism of the staff. The Property Manager, Andrew reminded me of my brother (features) with his demeanor and rapport with

Great affordable prices and amazing customer service. I had the pleasure of working with Taijiah at the 1001 W 111th St, Chicago, IL location and she was absolutely phenomenal!!! She was helpful, courteous, nice, and answered all my

Had an 11am appt. to set up a storage space. Received fast, friendly and courteous service. Happy with the prices of the units at this site as compared to other locations. Overall wonderful experience with good customer service.

I would like to thank Taijiah for her customer service. She was very helpful in finding us a storage unit. This facility was very clean, and I would recommend anyone looking for public to visit Taijiah at public storage!!!!

MsNikki is phenomenal, she helped me out a lot. Very nice, sweet, chilled and relaxed! Her conversation is amazing. She helps out alot and is very informative on the information she gives. You ROCK MSNIKKI …

Tia was awesome! It’s the first time I have rented a storage unit and she walked me through the process and answered all my questions. Her customer service is excellent! I couldn’t be happier and will refer anyone to you!"

Its clean and low-key I went after hours one time which your not suppose to do but all I got was a friendly reminder to try to be earlier next time but you can access you locker after hours they just don't want you to!

Great Customer Service from Ms Antoinette and helpful service. She explained the pricing well and showed me multiple units to find what would fit my need. I appreciate great customer service and this was it!!! Awesome

Patricia and Robin has great customer service and very friendly, they both answered all my questions, they both no what they are talking about. The storage was very clean and they convinced me to buy other products :)

Stacey was great! She helped to turn the stressful time I had moving into a smooth ending. No spaces available at her location so she referred me to another. Thanks so much for your awesome customer service!!

Patricia was very good to me at the public storage place on 111th street. Pat answer all of my question. She was very nice!! Nice place and nice people working there. The storage that rented was very clean!!

Pleasant listener, manageable presentation, helpful interventions, professional narrator, bestseller navigator, visual skills holding impressive insight on keeping’s of my personal items! Thanks Drew!!!!!!!!

Tarshika and Toni are a great team came into buy some moving supplies and end up chatting with the guys for a while. And I stil left out with more than what I needed. Thanks ladies for a GREAT experience.

The customer service I received was phenomenal. All my questions were answered thoroughly. When I need to store my things while in the process of moving again I will choose this place. Clean and no bugs

The gentleman by the name of Drew is a very nice and kind person. He is very knowledgeable about the information he provided me for the safety and saving while I rented a unit from this place.

Outrageously expensive, filthy, rarely anyone at the front desk and hours to access facility are ridiculous. Cannot and do not recommend this facility or any other Public Storage facility.

Taijiah helped us with renting a storage unit for the first time. She was very knowledgeable and offered great customer service. If you have any questions or concerns she can help.

The personnel at the store was fantastic. They were able to help me with my knees quickly and efficiently. Recommend using the store. The representative I worked with was Tia.

Amazing customer service. Chrystle was amazing her help was greatly appreciated. She served me with a smile and made everything work for me. Great place. Highly recommend.

I didn't have any direct experiences with them, because I went with someone who wanted to rent a storage facility. As far as I could tell they were nice and professional.

Joy helped me she was so sweet and explained everything and showed me she’s a great worker she deserves a raise thank u so much great customer service and support …

One of the best so far had storage for 1year at this facility. Clean and easy accessible. The guy name Drew manager their is always their take care anyone my concerns

Supervisor Drew and the crew were great! I would recommend them for your storage needs, as I would store with them again. Thanks again guys and keep up the good work!

Just received an automatic text message r/t me leaving the property yesterday after 5 p.m.; concerned for my safety; however there was a property manager on site,

Excellent customer service, very helpful in recommending the best unit for my needs. Drew informed me about the app for easy of use in managing my account.

Absolutely, the best prices for storage and excellent service. The attendants were extremely helpful and informed. I'm very satisfied!

That guy Matthew is very helpful and definitely will recommend him and rent again!

Great place it’s always clean and Joy is always helpful will recommend

It's okay but folks be getting high in there.

Spacious.