Terrible customer service. Called to ask if they had a regulator for my gas water heater. I called a 5:30 and was hung up on after my first question. Called back and they told me that I'm not a regular customer and to call back at 8:30 in the morning. I then asked can my water heater be fixed tomorrow and he said I don't know what kind you have, where you live etc. Which I have been trying to explain to them. Guess it doesn't matter that I don't have hot water until this is fixed. Never again will I ask for their business with such lazy people working there.

Very rude. Called the number from the website, some lady answered saying owner is not at the office and will call back. Called again next day from "recent calls" on my phone and Ron answered and kept repeating "there's no any lady who could answer his phone and I don't know who you were calling but you did not call me." Unprofessional. Were not able to help. Would be great at least being nice to people.

This guy is extremely rude and unprofessional. He cursed my wife out for no apparent reason. I don't know if he was drunk when he answered the phone but he sounded like he may have been intoxicated. Maybe he was just having a bad day but his attitude is totally unacceptable. I would recommend staying away from this guy. He seems like a real hot head.

Really helpful and flexible. Hooked up my sink, new faucet, and dealt with a disposal issue caused by the folks I had replace my counter-tops. Did it all while I was out of town having left a key for them. Very polite and professional as could be.

Thank you for your help troubleshooting my running toilet and garbage disposal on the phone today..Your advise helped me save a service call---My husband and I will will always remember and use you in the future..Thank you again.

Was definitely drunk or high when I called. Was a uniquely unprofessional calling experience. Definitely takes the cake for a shining example of what I hope will change in society.

DO NOT CALL THIS GUY!!!! He is extremely rude, disrespectful and a know it all but unfortunately knows nothing about customer service. Terrible experience!

Very professional, fast and reasonable. Accomplished quickly without any issues, with what others were scratching their heads for days.

Yep, I got hung up on too. Called back and no answer. Not trying very hard there Ron

They did an excellent job! Will definitely use them again I’m the future