This Ross lacks in cleanliness and order. I understand that it is the customer that grabs items and just leaves the merchandise all over the place, but you have to hire people who care about their job and would like to keep the area clean. Otherwise it just looks like a yard sale.

It's a popular discount department store. The store offers a wide variety of clothing, accessories, and home goods at affordable prices. While there are both pros and cons to shopping at Ross Dress for Less, overall it's a great option for

Customer had picked up my phone while I was trying on shoes. I had only been in the store 5 mins. I ask security if they have found a phone he says no. Girl behind the counter says yes. Than they proceed to ask me to call it before they

It is one of my favorite stores, however while I made the mistake of attempting to return something I had purchased at Marshalls and had taken the time to look for here the manner and tone of the cashier just turned me off, i could have

If I can and I will rate each and everyone you can bet I’ll always have good things at a low piece I just got a new home and thanks to them they made it possible for me lol I visited them so much they all know me coming some know me by

Ross is always so busy but they have great deals so it makes sense. There was lots of security but again that makes sense. I like and wear the clothes from Ross and does my fam. So many things to choose from

Sunday afternoon and they have 3 cashiers open and about 40 groups of people waiting in line. It took about 20 minutes to check out with one item. The line is almost all the way to the back of the store.

Nice store. There's always something neat to find at Ross. Today's score was a nice Deadpool poster canvas. I had to explain what Deadpool is to the cashier... which was interesting.

The store is a mess and the line is wrapping around the entire store to check out. Every register should be open. What a disgrace. Do better Ross ESPECIALLY 2 days before Christmas.

Needed some dress options for an event and a wedding, this location had a great selection to choose from and this simple long black dress was perfect. Clean and well stocked.

The store is a DISASTER!!! And that’s putting it very direct and honest. All the shelves look like wild animals came through. Trash everywhere on the floor!

Nice Bargains. Was able to get my husband two pillows. nice price for the set of two cooling pillows. 100% cotton sheet for a queen size for less than $30.

You can find many branded things with a really good price. I have been there with my wife and my little kid where we could find a lot of nice things.

I like this one because they have more variety clothes and just more stuff than the one on old st. Augustine and the Westside

Store is not well kept, and dirty. There are rusted out shelves next to food. Still good prices, but not taken care of.

Inventory was extremely low. Not a fantastic selection like many other Ross’s. Can tell Covid really effected stock.

**Subject:** Exceptional Customer Service Experience at Ross Dress for Less at Town Center, Jacksonville, FL

The cashier was friendly and knowledgeable! GIANT store. I suspect the holiday season ransacked the store.

Nice store to find everything at one place. You can find almost everything needed for a house.

Great selection of brand names. I think less expensive than Marshall's