The worst place I have EVER hired a car from. After I was charged for a bond and payment for a car hire, because the manager realised the booking was not under my name, but under my partner's name, the casual worker said she would cancel the payment that they just took from me and charge my partner. I was told it would take 4-5 business days, and I would receive an email confirmation of this. It has been 16 days, I have called SIXT Artarmon 5 times, and still, no refund. They cannot even find the booking. They have taken my payment at this point, it is not pending anymore, which they deny. I am ringing daily, and receiving no assistance. Will NEVER be hiring from SIXT again.

Best car rental experience I ever had. I have rented a car multiple times with various companies before. But Sixt‘s process is super smooth, you can pay by debit card, the prices are good and the guy who showed me the car had great energy! Super nice staff. Edit: had to change my rating. There was damage on the car so I tried to reach the branch multiple times. After days I’ve got an email and voice message including zero information. Tried to call back, again, very hard to reach them. I wish they would just provide concrete information via email because I don’t have time to be on my phone all day, especially when being on the road.

I have rented numerous cars from them in Australia, and I can confidently say that they are one of the finest. My experience was nothing short of perfection, and their friendly staff greatly assisted me in selecting the ideal car for my requirements. I had the pleasure of working with Tom, Alex, and Ali, all of whom were exceptional. Tom, in particular, provided invaluable assistance. Additionally, the branch manager exhibited a positive attitude towards customers and went above and beyond to help them.

What a unprofessional customer service. I would never use again. First, it’s been three month since booking is confirmed, then no one contacted me about specific info. I even went to office to check booking to confirm, and staff said it’s confirmed. but now they say me that no one has said that it’s confirmed. One thing they just told me that they left message through voice mail. At least, you guys should sent us formal email about booking anything you guys change.

Got a great deal online via the SIXT website. The service staff at the Artarmon branch were two of the friendliest and most professional I have ever dealt with at a car rental (and I have dealt with many over many years in many countries). Alex took the time to explain to me the intricacies of the Peugeot 508GT. Kudos to Alex and the beautiful lady (sorry, I didn't catch her name), on 14/02/2023, for very professional service.

All websites were sold out for Kia carnival 8 seaters to cater for our visiting overseas family. Called a new rental co. Sixt at Artarmon and very helpful staff Tom assisted us above & beyond despite being sold out himself to book for pick up at Sydney airport. Served by Linda who is as amazing as Tom and made our whole journey so smooth and easy. Thank you so much for taking care of us.

Absolutely the best car hire experience in Australia, The service from Tom at the Artarmon branch were the most professional I have ever met, he explained everything throuroughly and made everything easy, i was quite nervous since this is my first car rental, it’s quick friendly, stress free to check in, quality cars and extremely affordable. Highly recommended.

Have been to multiple car rentals, but surely Sixt Artarmon has one of the most friendly staff. Two weeks back, one of the staff members - Tom, was super helpful in arranging a car for us from another location. There were no availabilities online but on contacting the location, he assured to help and made it possible within 2 hours. Super impressed.

We rented our car here for a weekend trip and are very happy with the experience. Having had some last second requests for changes, our customer service agent Tom was more than accommodating and very friendly throughout the entire process. We have now left with his sightseeing recommendations in our pocket and are looking forward to our trip!

The model Y we rented have a punctured tyre not noticed by the staff and we find it out in the mid of our journey, lucky enough to be next to a tyre shop when we discovered while charging at a Tesla supercharger. The complementary ChargeFox RFID card was not activated and branch is out of reach for five days thus limited our charging options.

My review is not about the car, but the staff. I dropped off the car 2 weeks ago, not realising I’d left my sons skateboard in the boot. When we realised - 2 weeks later, I contacted the Artarmon branch. Tom was so helpful and had it there. He even stayed back after closing to hand to me. Thanks Tom. You’re a credit to SIXT.

Convenient and good friendly service as I picked up the car. Nice system to use as well, with a friendly service centre who helped with a pre-enquiry. The Model Y I rented came with 68% charge and all tyres were well below recommended PSI. They were nice enough to offer a different car; though I’d chosen the Y specifically.

Online booking was easy. The rental rate was very competitive. The team was very helpful during a busy start to the day, allocating an alternative car and kindly giving a quick lesson on handling it. Costs and procedures were made very clear, and each seemed to enjoy their work. Which always helps!

Very quick and friendly service, Tom was very detailed and personable. We hired a truck for our move, this was the only place we could find where you could return the vehicle over the weekend with a drop box for the keys, made our lives much easier. Would highly recommend this place for your move.

Easy pick up experience and easy to get to from the city when heading north. The cab driver was surprised that we were picking up a rental car from Artarmon (he usually takes people to Alexandra or the airport) but commented how quick the drive was due to being on the motorway the whole way.

First time I have used Sixt and I was absolutely delightful by the wonderful service from Michelle at the Artarmon office. Really took the time to show my the vehicle (it was a new electric BYD which was awesome!) I will most definitely use Sixt as my number one choice when booking a car.

I could not rate these guys highly enough. We got in a pickle when our van broke down in Melbourne. Alex and the team could not have been more helpful finding a better van in a tight market. He kept in touch while sorting it out and was quick with the refund.

We hired an 8 seater van from SIXT Artarmon recently for a family holiday and were extremely pleased with the service, price and car. The staff were easy to deal with and made for pleasant start and finish to our holiday. We would definitely use them again.

Update - full refund of overcharge given , thanks management. from an elderly friend - IF YOU EVER NEED TO RENT A CAR AVOID SIXT ARTARMON I HIRED FOR TWO DAYS BROUGHT IT BACK WITH FULL TANK OF HIGH GRADE PETROL AND WAS AN HOUR LATE CHARGED 116 dollars

Muy buen serviciO. Hubo un inconveniente con la reserva que había sido realizada on line. La persona encargada del lugar lo solucionó muy amablemente. Se devolvió el vehículo en otro lugar, aeropuerto, en un trámite rapidísimo. Altamente recomendable

toyota let's themselves down providing very basic featured car. I had a 10 day test drive effectively and was disappointed on the limited standard features of the car. service and care of vehicles by sixt was great though and I would use sixt again

I hadn’t heard of sixt before booking thru rental cars and I have to say I am very impressed! Very kind, quick and helpful staff, we extended multiple days and they made it a breeze! The cars were new (all max 2 years old) and the rates were great.

Outstanding service from the Artarmon location, they were super helpful to assist us with the vehicle we needed right on the spot. Super friendly and eager to assist. Plus, the hitop van we rented was flawless and had great features. Thank you!

Unpleasant experience after disputing excessive charges for returned car. They did not emphasize that you need to return car on the minute it is due. $57 for 2 h later on a sunday. Patronising and rude when challenged. Will not use them again

Wow talk about value for money. Very pleased customer. Great price and good looking clean truck complete with a phone call to confirm when I was picking it up. The modern console made it easy to connect my phone for route guidance also

Excellent service and lovely staff. We needed a hire car that would allow a dog and were relieved that SIXT could offer this and have a car available at such a busy time of year unlike the multiple other car hire companies we tried.

I have used Sixt for the last few months personally myself. And Michelle is an outstanding Employee that has always been 100 percent, kind and always very helpful. Would highly recommend using Artarmon SIXT! Thank you. Dylan Lugli.

Great service, truck was alright. A bit bouncy and not much engine power (couldn't get it above 50). Should have warned me about the deposit in advance as I'd called twice to confirm details and costs. 3.5 stars if I could.

Sixt has been awesome for me getting to and from Canberra at a time of family sadness. The friendly crew at Artarmon have been only helpful and a pleasure to deal with and the cars awesome. I can't recommend them more!

I hired a van because I was moving places and everything worked out perfectly. Being under 25 I still only paid a total of 110 dollars for 24 hours of rental and that includes filling up the gas tank. Would recommend!

We hired a Mercedes Benz Ikar Sprinter for 6 days. Sixt handled the whole process of hiring the van exceptionally. Everything was well explained and the vehicle was great - would definitely used Sixt again.

The guy at this location doesn’t know anything about customer service. He hung up without listening the whole thing. Very poor reflection on Sixt and NRMA. Won’t recommend to anyone.

The 1 star is for Tom, who was understanding and polite, the rest of the team here were rude, have difficulty listening and withdrew money out of my account without notification.

Been to Sixt twice in the past year - their service, cars and price are fantastic. Always seem to look for ways to make the whole experience better. Really impressed with them.

SIXT in Artarmon provided me with a brand-new VW Tiguan. With the best service and an unbeatable price, it was the most outstanding car rental experience I've ever had.

Excellent car rentals may be a little out of our way but the service was fantastic. Staff was great and went out of there way. Will definitely use them again. Thank you

Extremely friendly and easy to deal with. The two guys were a delight. Told me about traffic conditions when we were dropping off and everything. Highly recommended.

Outstanding service and price - l even turned up late and one of the staff were kind enough to drop me off in their personal car! That’s called outstanding service.

excellent experience and great process. Borrowed IX3 and Model Y. I really enjoyed blue mountain and Featherdale. Excellent support from SixT branch was helpful.

Rented a delivery van for the day on a sunday, this was one of the rare places which was actually open. Friendly service and no nonsense. Would recommend.

I received outstanding and friendly service from gentleman Tom @ Artarmon Sixt. Rental process is great, explanation is very clear. Highly recommended

Great service and a good price for the vehicle rental, I had no worries about damage excesses as I was fully covered. l will use again

Easy booking, great price and super friendly and helpful staff.... and to top it off the car a BYD Atto 3 was so much fun to drive.

Sixt Artarmon is where I always go to hire cars. I’ve been going there for five years and I’ll never go anywhere else …

In our family's experience, consistently the best vehicle rental company to date. Keep up the great service guys!

Great vehicle, good value, excepional service. Simple and easy process, staff friendly & very helpful. 10/10

Had a pleasant hiring experience. The staff were very friendly and helpful, and the car was well maintained.

Good staff service on pick up and drop off. The van I hired was new and very clean. The price was good too.

Super easy. Great vehicle. A couple of tips: SIXT does not accept tap-n-go payments. BRING PHYSICAL CARD.

Try to cheat your money when returning the car. Be careful. Keep asking if you have taken a picture. Bad.

Pick up took 25min and I didn’t have any special requests. Staff was a mess - chaos. Car was a bit dirty

We have always been lucky to find good BYD deals...check in check out service all on time and top notch

All staffs are very kind and very helpful for my first experience to drive a car in Australia.

Very courteous and excellent service from Michelle. Would certainly recommend SIXT Artarmon

Excellent Staff Easy no fuss pick up & drop off of vehicle. Would definitely use again!!

Byd atto3 friendly team member , clean car and included charge fox free charging.

Amazing staff, service and vehicle. Great price. Could not recommend more.

Excellent. Fast, friendly, clean vehicles and genuine customer service.

rental agent who attended us on pick up was very helpful and efficient

Great easy option to hire a vehicle, friendly fast efficient team..

Excellent customer service and well priced vehicles. Can’t beat

Served by a very polite lady. Very thorough and professional.

Good service, car was new and what i booked, no complaints!

It is okay, and much better than SIXT Alexandria …

Great customer service. Very easy to deal with. Josh

Excellent service. Well fone team in particular tom

Good commercial vehicle. Great service. All good.

Very happy with customer service and great car.

Tom was awesome! Highly recommended.

Great service. Highly recommended

I cancelled, so cannot comment

The lovely lady was so helpful

Smooth car rental experience.

Amazing car and good prices

Good service and good price

Not the car I’ve requested

Easy to do business with.

Excellent car rental !

Very friendly staff.

Good prices

Nice staff