Wish i could give a negative rating here. Simone from your Revesby branch is extremely rude and condescending. I just called today to confirm my booking that was made last week and she was extremely loud and impolite. When she mentioned there is a 200 dollar bond on the car rental, all i said was that it didnt mention on the website at the time of booking. She snapped back saying that 'I am mentioning to you now'. Well look the bond payment is not an issue and I can pay for that. The issue is how she conducted herself and the way she spoke with authority and a tone of being entitled. It is absolutely disgusting. I was trying to suggest to her that it will be better next time if the bond payment is mentioned at the time of booking and she was just not listening and just kept on speaking without listening to a customer. Sorry, she is an absolute disgusting vile of a living organism. Also, she kept on using my last name to talk to me while i repeatedly requested her not to do so. Didnt know pronouncing 'Muda' is difficult. Called SIXT complaints department and spoke to Cara and she was very professional and courteous. She answered all my questions i initially had and was very helpful. But the experience of the Revesby branch staff 'Simone' left a bitter taste in my mouth and cancelled the booking. I would rather book a car from somewhere else.

Do not even deserve one star. First they gave me a car smelling like cigarettes, that same car was a half full tank with documentation stating it was a full tank - they refused to refund me the fuel difference despite provision of a date and time stamped image of the fuel gauge. I then had them overcharge my card $500, put my personal details as a second driver on someone else’s rental, and was told that I can’t afford their vehicle. To top it off, despite paying 2 months of rentals with them, and despite contacting to pay an extra week renewal but they failed to pick up, they called the police to report me as an abusive, aggressive and lying person. They claimed to the police that I was avoiding contact (although they have my email, number, address and valid authorized Mastercard) and they never attempted to contact me in the past week. Police were wonderful and advised me to raise this as a civil matter as Sixt were making false accusations

Booking was excellent and the car provided was clean. However, customer service is poor. Yvonne/SImone (can't remember the exact name) , who attended us in the reception area was rude and not familiar with the charges. She told us to pay $500+ for the extra driver in the booking for a 2-week car hire. We were surprised and asked her why it was so expensive and why are we being charged if the extra driver was part of our car insurance. She rudely told us, "that what's in the system and what do you want me to do now". So I called my partner to double checked then Yvonne reviewed again our booking and found out that the $500+ amount she mentioned is actually the amount they are charging our car insurance company. Didn't even say sorry for her mistake and just continued processing our booking. Hopefully, she would go through some customer service trainings if she will continue to be a front liner in your branch.

I would like to advise the manager of my experience at your Sixt store Revesby. On Saturday the 5/8/23, I accompanied my daughter to your store as she was requiring a hired car due to her vehicle being in an accident. For approximately 27 years I have been a manager in a large medical company. Dealing with public can be extremely challenging. The customer service that your client receives at the front end and the back end is essential for any business to grow. You have a staff member in your Revesby store that is an asset to your business. Simone was extremely professional, friendly, helpful and had common sense!! (something I don’t see much of these days) Well done Simone, thanks for your help and I definitely will advise others of your store. Kind regards from a satisfied customer

My husband attended yesterday for pickup of a car and two baby seats through insurance. Booking was received and car allocated and manager was aware two baby seats were required based on witnessed conversation. After signing acceptance of vehicle and card charged for holding amount my husband was informed no baby seats were available! Manager then turned around and tried to claim that they booking was sent by our insurer but not accept by SIXT? What the actual does that even mean? When my husband asked if they could speak to the insurer the manager walked away. Customer service nil. Honesty nil. 0 stars isn't available currently in Google Reviews.

The service did not do their proper initial inspection and paperwork. I was leased a car with a cracked on windshield that was lightly marked on the car, it was there before I left the facility. Upon me returning the car, they said that none of their paperwork had documented that there were any damages. Luckily I had insurance to cover but I could only imagine how painful it would be for the ones who has to pay for the damages. Can only recommend if they do their proper check from my current viewpoint.

Poor customer service from the branch. The website allowed me to make a booking for 12:30pm even though the branch closed at 12:30pm. The link on the email to see closing times of the branch was not working and when I arrived at 12:37pm the branch was locked up. I called customer service and they told me that normally the branch would call if you hadn’t picked up your hire by the time they were closing. No phone call was received. This was highly inconvenient as we really needed the van. Up you game!

I had a nice experience with Kris thank you so much. I appreciated her help. She's very soft spoken and kind. There is one thing I'd like to note though, when my insurance company was booking for my child seats, they put down for 3 to be made available, 2 for my 3 and 2 year old and 1 for a 4 and a half year old. But when I got there I was told they only have booster seats available. They didn't even know I needed child seats. I'm not sure what happened there. ‍♀️

Worst service ever , here is the message i got from them at 3pm Hi Ridwan, it's Marilyn from Revesby Branch. I spoke to Parramatta Branch and apparently you've exchanged your Rental Vehicle into Toyota Camry. I must advise you that your Insurance could only Authorised until 4pm this afternoon. Please return our Rental Car by this 4pm this afternoon, otherwise it will be reported Stolen. Kindly Regards Sixt Revesby Digusting !!!

The customer experience for pick up of my rental was effortless. Marilyn from Sixt was very professional and offered a very high level of customer care. She was cheerful and extremely respectful…. I give her a 10 out of 10. The branch itself was top notch for cleanliness and easy to find. Will not hesitate to recommend and will use again for sure over other providers in the area. Thanks Marylin for the great transaction

Very happy with the service provided by Kristy, she went the extra mile to source the specific vehicle I required and had it transferred to Milperra branch for pick-up. The only negative was the truck had battery failure during the day which was fixed through the assist line, but caused a lengthy delay waiting for nrma to attend. Had the previous users notified the office of this happening it may not have happened again.

This company is distinguished by excellent service, clean and powerful cars, and welcoming, smiling employees. You don't feel like you're requesting a service, but rather they treat you as if you own the company. I admire them, especially the Especially the branch employee, who welcomed me at their branch located at the address 2-4 Marigold St, Revesby NSW 2212, Australia. Thank you for the good service and hospitality.

We were lucky to meet with Kristy, a really sweet lady who go the extra mile to communicate and saved our day! We had initially book a car with discover cars but the misleading information in their Website led to no cars for us when we arrived at sixt car rental. Kristy was genuine, gave us excellent advice and arranged a car for us promptly. We were grateful for that. Thank you Kristy, you made our day in Sydney ❤️

Reserved a truck a week out. Received confirmation. Went to pick it up at the branch opening time only to be told someone else "beat me to it" and that they had no other trucks. They couldn't source another truck from another branch. This had a huge flow-on effect that severely impacted logistics for a time sensitive job. Won't ever use them again and do not recommend anyone else does either.

Needed a large van in pretty quick time and Sixt were happy to accommodate. Booking and pick up process was pretty seamless and Kristy at the office was very professional, organised and explained everything quickly so I was ready to go in no time at all. Even got a brand new van! Similar process upon return and so would be happy to use Sixt again. Cheers!

Nice and convenient rental service. The car was super clean and new! It felt like I am the first one driving. Return was also super simple and a matter of less than 5 minutes. Only negative aspect was a long waiting time at the pick up and the staff was not very friendly. They did a good job but I didn’t feel very welcomed.

Krissy is the representative that assisted me from start to finish. Krissy was very proficient and helpful, making the experience headache free and very quick. A positive, friendly women whom consistently had a smile on her face making me also smile and I could not dault her in anyway. Thank you for a amazing experience.

Ask before you book, because when renting a vehicle, you must note that when an accident occurs, you will pay $5,500 or $4,950. Make sure because I have never seen anything like this in my life, and the employee does not tell you that you should ask. Be careful, thank God that I did not have an accident.

Marilyn has been very helpful when I came to change my car rental in Sixt Revesby. Though Sixt Carlton has stuffed up my reservation, Marilyn has done all her best to assist me and made my customer experience a really good one. She was very courteous and kind with her approach. Thanks Marilyn …

Easy booking , in addition to first impression when you step in the office , very cool ,intelligent receptionist, I dealed with Kristy who was very kin to reduce waiting time as much as she can . In no time I was done ,acknowledge with all what needs to be known , that was very convenient.

Staff were very nice if a bit overwhelmed on this day as short staffed. Did her best to satisfy everyone. I arrived just after woman had verbally abused her but she calmed down and let girl sort problem out. Staff was professional and efficient under duress. Would recommend.

Attended SIXT Truck rental Revesby Thursday Sept 28th. Was greeted and assisted by Marilyn. Attentive and knowledgeable. Seamless end to end service. Quality high-end 6.5t Truck. Very competitive rates. Highly recommend. Thanks Marilyn and all the team at Revesby SIXT. Dom.

what a fantastic experience and easy service i received from Simone from the Revesby office. She gave me a 5 star effort and was easy to deal with with her very positive and friendly attitude. Will definitely be using this service again. Thanks …

I rent trucks all the time as I have a removals and services company and Dealing with Kris there at the front counter has been a very pleasant experience, she goes above and beyond all the time for me and I will definitely be using you guys more frequently, thankyou

Can't recommend these guys highly enough, we had a great experience with them,specifically Kristy,she truly went above and beyond to make this such an easy process, the vehicle was exactly what we needed,very clean,comfy and spacious. 10/10 would recommend

Very happy with the friendly customer service I had with SIXT car & truck rental in Revesby so polite on how to deal with the customers.. I'm grateful for their service. I would strongly recommend SIXT for people who wish to rent any type of vehicle.

Your customer service person Kristy at SIXT, 2-4 Marigold Street, 2212 Revesby is outstanding. Competent, Efficient, Friendly and Caring. Best service I have ever received at a car rental company. Not only once but twice. Thank you so much. Werner

I had a excellent customer service experience from Marilyn. She was polite, professional & went extra mile to arrange a baby car seat & also provided all the details that I required. Highly recommend this place to hire vehicle of your choice.

Popped in this Sunday morning to be assisted by the friendly team member, Kristy. She was very helpful. We completed the paperwork and did an inspection of the rental car. And away I went. Thanks for your excellent customer service.

absolutely amazing won't get a better deal than this place plus the customer service is amazing, I came late for my booking and the staff still served me despite it being almost closing time which was awesome for as I work late

Friendly & professional staff. The car was great. The only negative was that the car wasn't ready at the scheduled pick-up time & we had to wait about a half hour till it was ready. I would rent from them again.

Tara was absolutely AMAZING. The team were super efficient and took absolute accountability. Thank You Tara & Team. I will be using Sixt again for future bookings as well as recommend it to my family & friends

The service with the two lovely ladies that served and assisted me on the 20th/10/2022 was tops very kind and helpful, I would recommend sixt Revesby to anyone wanting or needing car hire. Thanks Ladies …

They was sooo rude when they take with costumer the sooo bad service they didn’t have parking for costumer who’s hire cars and they located on very busy road which’s very hard to find any street parking

Wonderful service! Kristy takes your booking all the paperwork then checks the vehicle for you, all with a beautiful smile! The truck was new and clean, very smooth to drive and manoeuvre .

Excellent communications. Efficient and friendly service when picking up the vehicle. The bonus upgrade to hybrid vehicle was an unexpected surprise that is really appreciated

Second time at Sixt revesby had the privilege of dealing with Kris both occasions Kris has been very professional and welcoming and definitely recommend amazing to deal with.

I was told I could have NRMA discount but when I picked up the truck I was told no you have to do it when booking the vehicle. Totally different to what I was told.

Their system is extremely slow/out of date. It took 2hrs to print out the pickup papers. If you are in rush or don’t want to waist your time, don’t choose them.

Staff where very friendly and helpful! Very easy to deal with and it was a very smooth process from renting the car to dropping it if. Very happy customer

Thank you to kristy for your outstanding customer service. Kristy went above and beyond to assist me with a rental car while my ute was being repaired.

Fast, efficient service. Simone assisted me when I had a misunderstanding with my booking and had my vehicle ready to go to make it in time for work.

Kristy was informative very helpful and the process was great. I was on my way in no time and i would use there services again. Thank you Kristy

One of the best car rental places I've been. Christy is very helpful and friendly. I will definitely come again for the next quick getaway

Wonderful staff. Didn't have prior reservations but still was accommodated. Vehicle was in perfect condition. Highly recommend to all.

Simone was really helpful in organising a truck for me. Every question we asked she answered and was overall very easy to deal with.

Great place, great customer service. All the staff were very patient and professional. Will definitely be using Sixt in the future!

I was just served by Simone she was absolutely amazing and made the experience so easy and pleasurable. thank you so much Simone

Very simple and quick process to pick up and return car. Kristy was fantastic to deal with. Super helpful and friendly. …

Staff are so friednly . . . I need van for 2 days but because staffs are so nice i end up renting 3 days …

We used Sixt for an Insurance rental and Kristy has been so helpful throught the entire process. Definitely recommend.

It was wonderful to have Sixt's service , the deal was customer friendly and car was excellent and amazing. Thank you

Kristy is Amazing, outstanding customer service. Her assistance is greatly appreciated. Kind regards Happy customer

simmone and marilyn unbelievable service to be honest they put a smile on my face and made my day.thanks so much..

The arrangement of car hire through insurance and extended hiring was good. The accounts department is horrendous

Simone and Marilyn did an amazing job thank you for helping me secure a rental and thank you for your smile !

Great experience, efficient collection and drop off of rental car. Very happy with the service provided.

Kristy and the team at sixt in Revesby were amazing and very accommodating. Would highly recommend

Marilyn, from the revesby branch - was extremely helpful and considerate. Would highly recommend!

Customer service upon collection and drop was so welcoming. Love the ladies that work in there

Very caring and professional. Excellent service from the lady at the desk who gave the car.

Simone, customer service is absolutely great, easy to deal with has been nothing but great

So helpful in securing me the truck I needed. Excellent communication and overall service

Excellent service. Easy to booking no hassles. Kris was amazing. Great customer service.

The attendant was kind friendly informative and efficient making the experience easy.

Fantastic vehicle. Hassle free pick up and drop off. Thanks to Kristy of Revesby.

Great and prompt service by Tanya and Kristy from the Revesby centre, great work

Great fast friendly service. The 2 Admin staff very helpful, and professional

A good clean truck. The staff were really helpful and friendly. Easy to book.

Customer service are very good, so polite on how to deal with the customers.

Very unprofessional staff very unwelcoming very Rude never again in my life

Excellent customer service, wish had the right phone number on the website.

Easy going and fast service at the counter by the staff. Car is brand new.

Most helpful customer service rep I've had by far this year. Such a gem.

The car upgrade was appreciated . Simone worked some magic. Thank you !

Thanks to Kristy for the pleasant experience. Very happy client :)

Very good service and the girl her name kristy she was very nice

Clean vehicle, great price, friendly staff Kristy was great

Nice clean and new cars excellent service at the reception

Very good service! Kristy is very kind . All good . Thanks

Best service provider, helpful staff and perfect cars.

Very good service, will recommend to everyone, Senad

Lovely, friendly service, hire car was great!

Kristy was great. Made the process seamless.

Nice quick service. Very friendly and easy

Excellent service and very friendly staff

The stuff was very friendly and helpful

Very friendly, quick and easy thank you

Very thorough and professional service.

Simmone is very helpful and kind