38 Forge St, Blacktown NSW 2148, Australia
Save Rent A Car and Truck is a Car rental agency located at 38 Forge St, Blacktown NSW 2148, Australia. It has received 308 reviews with an average rating of 4.6 stars.
Monday | 7:30AM-5PM |
---|---|
Tuesday | 7:30AM-5PM |
Wednesday | 7:30AM-1PM |
Thursday | 9AM-12PM |
Friday | 7:30AM-5PM |
Saturday | 7:30AM-5PM |
Sunday | 7:30AM-5PM |
The address of Save Rent A Car and Truck: 38 Forge St, Blacktown NSW 2148, Australia
Save Rent A Car and Truck has 4.6 stars from 308 reviews
Car rental agency
"What a miserable, horrid, disgusting, rip off of a car rental business"
"There is no option to post as no stars at all (they don't deserve any)"
"What a horror van they gave me and terrible experience we had"
"I have recently relocated from the Hills area to Lane Cove and was advised to use Save Rent A Car and Truck ! What a fantastic service especially offered by Amanda who works from the Blacktown office! She sorted some early morning mix up with the whereabouts of the 3 tonne truck but got her manager Cheh or Cheese to talk us through (FaceTime)the ramp/ lever issues for convenience! It was such a great relief for a first time truck handling experience and we were impressed !! And their rates were incredibly low n satisfactory I cannot express enough how efficient n prompt both Amanda n Cheh were n will definitely recommend everyone use their truck or rental services as their first choice ! Thank you so much n we will be repeat customers ! Good one Save Rent A Car and Truck ! Rathi"
"Been a customer of save rent a car for a couple of years"
What a miserable, horrid, disgusting, rip off of a car rental business. I needed to grab a car for the day so did a quick Google and found this company to be slightly cheaper than thrifty which was a slightly longer walk away anyway, so I called up and booked a used car which was meant to be cheaper. Once I got there they quoted me 45 dollars a day for a station wagon, but then I went and looked at the car it was some 90s beaten up commodore, not quite the 2017 model they showed on their website at that price, I was also informed that the radio didn't work. This blew me away considering they clearly state on their website and on the signage over the building that used cars are 29 dollars a day, and their example picture of a used car on the website is at least half a decade newer then any of the dilapidated heaps they had in the car park. I asked if she was serious that they were charging so much for such a wreck of a car and finally I managed to save myself a whole 3 dollars by downgrading to yet another rickety POS, this time an early 2000s focus. This thing didn't even have matching wheels. I asked again what the hell I would get for their advertised 29 dollars a day used car if this is what I was getting for the price bracket that was supposed to be similar to a 2017 Carolla. And she said that price is only available if you're renting the car for a month, nowhere is this shown on their website or on their signage. I was by this time in a rush so I had to give in, but I told the woman I would be leaving a bad review, she seemed as uninterested as ever. The car I got drove like garbage, there was extreme valve float above 3000 rpm and it had so many shakes and rattles. There isn't even a way to drop the car off after hours here, she said it had to be there by 5, but yet during the day she called up and changed it to 4 because she wanted time to do the paperwork. I even had to open the roller doors myself, talk about great service. While I was there I heard one of their mechanics telling someone on the phone that it's not the company's fault one of their cars broke down and the customer was responsible for a tow truck and repairs, that could have easily been me. Avoid this place like the plague.
There is no option to post as no stars at all (they don't deserve any). I should have read the reviews before I rented from these guys. Not only did they give us a van that is beyond dirty, it was disgusting with sticky chairs and seatbelts, cup holders with dried up food, inside roof had dirty splatters, and chairs were missing backs and covered with makeshift materials. Not only that, the van was not road-worthy as it broke down on us with smoke which was really bad that we had to stop in full traffic and get out so that we do not inhale the smoke that was coming from the inside of the van. The van became undrivable so the roadside assistance had to call a tow truck. Their roadside assistance did not cover taxis/uber, so we had to take the train at night with kids and our guests in tow. We had to leave my husband on the breakdown site to ride back with the tow truck, then I had to pick him up from the rental place. So much hassle! The staff had the audacity to lie and say we were told that the van was old at booking stage, and that is why the prices was discounted. No such conversation happened. We only found out the van was old upon picking it up and when my husband had started to inspect the inside, we were told not to worry. Indeed! it's because the inside was disgusting! We were desperate as it was the long weekend and no other vehicles were available at such short notice. Also, even if they had advised us that the vehicle was old (which they didn't!), it should still be clean and road worthy. Old should still pass cleanliness and still work properly - no excuses! I am still waiting for my refund to go through (which is not the full amount, they have not really compensated us for the hassle they put us through). Never again will we rent from this place. Save-Rent-A-Car, I suggest you get rid of your unworthy vehicles and please clean the worthy ones completely (not just the exterior) before you rent it out as you are breaching hygiene rules. You are in a rental business, sort yourself out.
What a horror van they gave me and terrible experience we had. Van wasn't cleaned for months, coffee or curry on the arms rest and steering wheel, we had to put sheet on top of seats to sit and had to wipe off with wet cloth as it was sticky all over. I asked for diesel van approx. one week prior to booking, via email and phone but they gave me with petrol. When I asked him why did you give me with petrol, he, very rudely said that I should have checked it before picking up (I only found out half way through). Van alignment wasn't done and driving for nearly 3000km, my hand was sore for days. Honestly more than the car, I am disgusted with their rude attitude and lack to customer service. And they are not cheap, normal rates what others charge. Not recommended to anyone and I will never go again. Yousuf
I have recently relocated from the Hills area to Lane Cove and was advised to use Save Rent A Car and Truck ! What a fantastic service especially offered by Amanda who works from the Blacktown office! She sorted some early morning mix up with the whereabouts of the 3 tonne truck but got her manager Cheh or Cheese to talk us through (FaceTime)the ramp/ lever issues for convenience! It was such a great relief for a first time truck handling experience and we were impressed !! And their rates were incredibly low n satisfactory I cannot express enough how efficient n prompt both Amanda n Cheh were n will definitely recommend everyone use their truck or rental services as their first choice ! Thank you so much n we will be repeat customers ! Good one Save Rent A Car and Truck ! Rathi
Been a customer of save rent a car for a couple of years. Renting various cars for weekend use they do provide older model vehicles they may be older but maintained mechanically and clean drive very well as I use them for trips to the Central Coast or south coast. Also can provide later model cars very competitive in prices lower insurance excess than the bigger well known car rentals also you can use your own etag so you save on admin fees. Highly recommended
We are a church and we continuously hire vehicles of all sizes. When we got in touch with Save Rent A Car, they were so polite and professional at the same time. They made things very flexible, easy and very cheap. They were so kind to understand our situations and were willing to help. “Where were Save Rentals all this time”- they are a God-sent to us! Thank you Save Rentals for giving us the best experience while we created memories. We are forever grateful!
I flew in from QLD for easter, turned up to rent a car for the week & this company denied it. They asked for a bill under my name and address here in Sydney, after i told them im a tourist. Myself & the worker looked up the terms & condition section and there was no such thing. I found this to be discriminative because im of large stature covered in tattoos. Never ever will i recommend or even mention this company. They have ruined my familys easter.
want a company you can trust? this the one. Rentals, buy or service you care here. I bought a car from here and got a fantastic deal. beautiful red Hyundai they were the people that serviced the car the whole five years I had it. I now have another car and they will service this one too. They are honest reliable people. I know most of the people there at Blacktown so if you want a name ask for Mr Muir tell him I sent you.
Got referred to this place after the first 2 bookings with other places fell through. I received a call as advised on the website confirming the moving truck and the experience when I arrived at the office was smooth and easy! Truck was nice to drive. Thank you to the man who I was dealing with at the office on 20/02/2021. I highly recommend this place and will definitely use again if needed! Thank you
They gave us a car that over heated on the day we drove it. We broke down on our way to a holiday in New castle on the busy M1 and they couldn't help us. Their advise was call NRMA. We were unable to enjoy the holiday because the car couldn't drive anywhere. It broke down on the way back and the SRAC attendant had the nerve to ask about the fuel. Worst experience ever.
One of the best place to hire a 12 seater from. From first contact to drop off was an amazing Customer Service experince . Having the option of unlimited km with the best price is something we have always looked for in a car hire especially with a 12 seater . We have now got our place to go to whenever we need to hire a car . Thank You Save Car Rental
Rented a car for 3 months at a really cheap price. Things were so easy and so simple.So thankful to have found these guys,they took the hassle out of hiring a vehicle.The car was perfect for my family and I.Clean and modern considering the cheap daily rate..Even extending days was easy.A simple phone call and your done. Thanks for all the help..
Hired a van 2 months ago The worse customer service I have ever had. Rude argumentative van wasn't clean and was a piece of rubbish not roadworthy. went to the opposition next day and was treated like a real person THE NEW MANAGEMENT SUX I WILL NEVER EVER DO BUSINESS WITH YOU. I HAVE A GREAT RELATIONSHIP WITH Thrifty car rental now
I have dealt with car hire businesses on many occasions however I have never come across such friendly honest professional people ever. Good quality cars, superior customer service, ethical and honest people. Go and see Jason and his team for your needs. You wont regret it. I will never go to another car rental place ever again!
Save car rental Blacktown have been nothing short of amazing with their service. They have looked after myself very well in regards to helping with the right car, having it serviced, keeping me updated and having a very supportive and kind experience with them. Thank you so much, I highly recommend them, great team
This company has given me invaluable service every time when needed . Great prices with new car which was awesome . Stretch that extra mile to be helpful in anyway . Can’t rank this team high enough at Blacktown . Can’t fault them in any way . Thank you so much for your trustworthy service . Regards Ruta .
We contacted Save Rent a Car on short notice to arrange a van - they were quick, reliable and helped us stay on the road ensuring our business - Dr Aqua Plumbing could continue to operate. The van was clean and reliable, and we will definately be using Save Rent a Car for all future hire car needs.
I love this place, I hired the 8 seater van to get to GC from NSW and it was awesome, there was no issues going to Gold Coast and coming back to NSW. I will definitely recommend Save A Car rentals to all my friends and family and i would not go anywhere else. Thank you Save, you guys are awesome.
Staff were easy to deal with, got a very good quote and great value for money considering we were going interstate. With unlimited km and insurance options, will definitely hire from them again if the need arises. And also hired the car at the last moment and the van i needed was available.
Save provided a Kia Carnival for a 3 couple weekend getaway. The company was very easy and helpful to us and made the process easy. The car had low KM's, was very clean, comfortable, drove well and provided all the space we needed. I recommend Save as an excellent Rent a car provider.
Ronnie and the team single-handledly renewed my faith in this service industry. After disappointment with the big names, I came to these guys: good price, great trucks, amazing service! Genuinely engaging with my team and myself and they recognise the benefits of customer loyalty.
I had an awesome experience with this company on my business trip to Canberra. You could not ask for a better value for money deal. Customer service was excellent and no hidden charges or things like that. Would use again and again for my business trips and recommend to you all.
This company went above and beyond to help us at our time of need as our truck broke down. They supplied a really good service and made it really easy to deal with them. The truck ran really well, and it was extremely well presented. We will definitely be using them again.
I use them for may year with previous owner's they good did very good service but new owners very rude and no manners at all plus didn't do the work they said they did to point i had to go look for another car so as would not recommend getting any work on your car.
Has been hiring sedan and 8 seaters for sometime. The Staffs are very friendly & professional. The condition of the cars are immaculate ! "Highly recommended if you are looking for a good quality car rental company for reasonably/affordable priced vehicles."
You've tried the rest now try the best. Absolutely first class service, picked up from guest house by friendly courteous driver. Friendly greeting and shown choice of cars to suit our needs. Would recommend to people wanting great service when hiring a car.
Had my brakes repaired here recently and the team were friendly and extremely professional and delivered at a very reasonable price. Had a loan car provided to help me get to work and back. Would definitely recommend this business and use them again
Great Customer Service, Staff were so friendly and helpful as we didn't make a booking but they happily accommodated us. Such Great prices, so competitive. Car was so clean and perfect for our trip! BEST PLACE TO RENT A CAR FOR THE BEST PRICE!!!!!
Excellent service by their staff. Very easy to deal with, great rates and plenty of options to choose from. Helped with a last minute rental and nothing was too much trouble. Will definitely be using them again if required. Highly recommended!
Great business. To be honest it didn't look the most attractive place but walking closer towards it we noticed the various trucks, vans and cars were in excellent condition. The staff were extremely helpful and there were no problems or mix
Harsha and all the team have been absolutely fantasic with their professional, helpful and kind service. They were able to accommodate all of my requests and completed every transaction with sincerity and a genuinely warm and friendly
Very pleased with the save rentals blacktown service have been using them over the years and never disappointed. My needs were always met. Friendly staff would deeply recommend using save rentals if you ever need to hire vehicles from
Hired a van for shifting my household materials. Van was in a pretty god condition, good interior and exterior, smooth engine, and affordable price. And the best part of it all, got my deposit refund on the spot. 10/10 would recommend.
These guys are amazing! Highly recommend them and will gladly hire a car or truck from them again in the future, thank you to Ron and the team for the great customer service and making the process stress free and a pleasant experience.
Exceptional customer service. Staff are very friendly. Very clean car. Booked the car (SUV) for a long weekend and was surprisingly a very cheap rate for a near new car - best rate on the market. Very satisfied with the service.
Great experience great price and well looked after The mini bus 12 seater was superb to drive really easy and has cruise control parking sensors and navigations top quality gadgets I loved the great cruise control option
Excellent Quality Vehicles and they are well maintained. Friendly Team with Outstanding Service, especially CHIRAAG, Raj, Melissa, Eddy, Roni, Sharma, Harsha, and all the rest of the team. Thanks Heaps for your Supports
I had an excellent experience renting a moving truck with Save Rent A Car and Truck. Great customer service, reasonable rates and our truck was brand new. If we needed to hire a truck again I would definitely go back.
Fantastic service and friendly staff. Have hired 3 different vehicles for short and long term. Staff have accommodated my needs and fulfilled my requests with professionalism and speed. Good team at Blacktown.
Wonderful company to deal with. The 12 seater I hired was reliable and comfortable as well as easy to drive. Pricing was great and customer service was excellent. Will definitely use them in the future.
Fantastic service! Friendly helpful staff. Brand new cars. Highly recommended. We are holidaying from the UK, and this company made the car-hire process simple, and tailored it to our needs A1+++
They told me to just brush car from inside and outside it’s fine we know you gonna travel when return they will clean and when I am returning the car they charge us $100 for cleaning. …
We rented a Kia for a long weekend. Car was new and clean . The staff were extremely polite and professional. I would definitely recommend this company , and will be using them again very soon.
I hired the Fuso truck for 24hrs and Ron made the experience easy. The truck was very tidy, low kms and easy to drive. The pricing was great and the 100km free helped! Happy to recommend.
From the moment we arrived to pickup the vehicle the service was fantastic, the front of staff were very welcoming & friendly. The vehicle was spotless, great pricing, highly recommended.
As always,the wonderful people at SaveRentaCar have saved my behind again.Thankyou for being kind in my time of stress guys.Big love and respect to you..no doubt,will see you again.
Great service from Raj and his team at Save Rentals Blacktown. Cars are clean and serviced. Will continue to rent car from them in the future, also will recommend them to friends.
Best service the guys over here are heaps friendly. The car they provide are heaps good quality. I just dropped off their Toyota corolla sedan 2017. Will definitely come back here
Hired a truck for one engine light on & transmission problems have videos upon return they were told and not a care was given short changed my bond never will do business again.
They are not reliable. Not organised. Very rude. If you are planning to hire a truck for moving and you have planned everything, do NOT risk. Trust me. They are the worst.
Good service, I had to hire a car, provided a good economical camry, great support, great price, recommended for any one. Looking forward to hire a vehicle when required.
The staff at both Blacktown & Parramatta are very professional & assist as much as possible. Chi is wonderful, very helpful & understanding. Great service always
Great experience renting a car for the day, Easy cars to drive very smooth. Thanks to Rajesh for the help with everything!! I will be coming back in the future
I rented a few cars off them for a year with my business The guys really took care of me at Blacktown I highly rate them Great customer service and pricing!
Thankyou for your great service. I deeply appreciate your help and understanding. Looking forward to seeing you again. As I will recommend them to anyone.
I just dropped off a brand new car I borrowed for 3 days. Great customer service and pricing is the best in the area. Will definitely rent more in future!
wonderful experience with Save rent a car, great staff, easy process and best price for a 12 seater van. Highly recommend their service and vehicles
We use their mini vans for our vacation care every holidays and they have exceptional service. The guys are really friendly and always helpful.
THERE IS NO ONE ELSE WE USE !I Honestly we have been using their trucks and vans near to every week for the past year and we keep coming back.
Have had great service and vehicles throughout the years each time we have hired, quality vehicles, quality staff and easy navigation of hiring
Great customer service. Truck we hired was perfect size, comfortable to drive. We'll be back here whenever we need to hire another vehicle.
Great Service and it was nice to deal with them. Competitive price too. Would recommend to people wanting great service when hiring a car.
These guys are good - their prices are very competitive and they're able to get you sorted quickly. Multiple positive experiences so far.
Chirag Manager - Fantastic ! Great professional Service - clean and mechanically good car. Communication info was excellent. Good price.
friendly customer service by rajesh,entire process was smooth and quick.hopefully I will visit again soon. This is my go to car rental.
Great value, excellent service and with a beautiful smile. Highly recommend and will definitely be using these guys again. Thank you x
Thanks heaps to Ron and the team, great service and brand new truck. Made moving house a breeze. Would recommend to all, thanks again.
Very good service. They take care of their customer very well. If you want a cheap and best car hire these guys are the best in town.
Best place to hire a car with affordable prices, specially customer service(Harsha) was good with great service.
Very good service and fleet. I used a truck wilt the lifter for moving personal belongings. Highly recommended.
Excellent Service from Rajesh and the Team, highly recommend and will be back to hire vehicles again Thank you.
Great deals on cars. Very nice and helpful people especially you should meet chirag there real and nice person
the 12 seater was excellent condition the staff Sandy and harsha was friendly and excellent customer service
Lovely customer service. I have always been treated well and respected as a customer. Happy repeat customer.
Quick and great service and reasonable price. Very accommodating in pick up and return delays.
Excellent service great new truck for my move. I totally recommend Save rent a car !!!! …
Awsome customer service and cheapest in the market. What else you want when you hire the car.
Prompt and professional service and competitive pricing per day no hassle smooth experience.
Excellent customer service, easy to book rental services. Love dealing with this people.
Great cars and great service! Shout out to Raj who helped us very professional!
Good Customers Service Harsha & Vidya Will Recommend All brand new Vehicles
Great service, very easy to do business with, will return in the future
Really enjoy the car, and friendly customer service....Thank You Save.
Great honest service and nice clean modern cars. Would use again.
Awesome service. Great car. Good price. Will use in the future.
Great service and great vehicle. I’ll be back again for sure.
Fantastic service price very happy would highly recommend
Very happy with the service and vehicles
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