Self-Storage at U-Haul

27 reviews

5630 Philips Hwy, Jacksonville, FL 32207

www.uhaul.com

+19047311383

About

Self-Storage at U-Haul is a Self-storage facility located at 5630 Philips Hwy, Jacksonville, FL 32207. It has received 27 reviews with an average rating of 3.8 stars.

Photos

Hours

Monday7AM-7PM
Tuesday9AM-5PM
Wednesday7AM-7PM
Thursday7AM-7PM
Friday7AM-7PM
Saturday7AM-7PM
Sunday7AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Self-Storage at U-Haul: 5630 Philips Hwy, Jacksonville, FL 32207

  • Self-Storage at U-Haul has 3.8 stars from 27 reviews

  • Self-storage facility

  • "Wow what an experience at this location it was awful you have one guy that waited on me wearing sunglasses the entire time not sure if it's a medical condition or not but needless to say the other two salespersons that were working beside him on the other end of the counter were just as bad as I stood in front of the counter the heavy set girl still there eating some sort of candy the entire time complaining about other customers in front of customers to a co-worker's then you have the other heavy-set guy on the other end of the counter pretending as if he doesn't know what's going on I'm being quite annoying but somehow he seems to think he was being customer service oriented I will never travel back to that side of town for that U-Haul place again"

    "They are not very attentive to customers who aren't currently on the property"

    "Call three different occasions was put on hold for 20 minutes without taking a callback number the customer service is just as bad on the phone as it is in person I have gave this place much much much needed business and every to disappoint"

    "Staff was nice and friendly, but the wait to get checked in & out was a lil ridiculous"

    "The staff there is super friendly, despite being super busy"

Reviews

  • L L

Wow what an experience at this location it was awful you have one guy that waited on me wearing sunglasses the entire time not sure if it's a medical condition or not but needless to say the other two salespersons that were working beside him on the other end of the counter were just as bad as I stood in front of the counter the heavy set girl still there eating some sort of candy the entire time complaining about other customers in front of customers to a co-worker's then you have the other heavy-set guy on the other end of the counter pretending as if he doesn't know what's going on I'm being quite annoying but somehow he seems to think he was being customer service oriented I will never travel back to that side of town for that U-Haul place again

  • Tina Racut

They are not very attentive to customers who aren't currently on the property. They hardly ever answer the phone. Otherwise, my unit is climate controlled sort-of. Not super clean, but they do have access to all the extra moving amenities on site. Access was also past closing time. So we could finish filling and sorting the stuff in the unit without having to be out in the rain, or the fire under the Interstate overpass beside their lot that night.

  • Jedediah Pearson

Call three different occasions was put on hold for 20 minutes without taking a callback number the customer service is just as bad on the phone as it is in person I have gave this place much much much needed business and every to disappoint..overcharged every time hoping I would not call back so the charges will stick just poor customer service

  • Allison Battles

Staff was nice and friendly, but the wait to get checked in & out was a lil ridiculous. Not sure if it was due to lack of staff or that several people decided to use their service that day than they expected, but I probably will use another facility if I need their services in the future.

  • Richard Madill

The staff there is super friendly, despite being super busy. They made my trailer rental experience quick and easy. If I need any other Uhaul rentals, I will return to this location.

  • Kendra Siegel-Brown

Went here to rent a truck to move out of state. Service was good. Our truck was clean and ready to go. It did smell slightly of smoke though (I know this isnt their fault).

  • David & Julie Dyer

I often get propane here. The price ranges from average to below average. Right now it's 3.12 per gal and It sells it by the galleon and allows partial fills.

  • Juan Santiago

Always loved to use to this company, never had no issues. This place here is a little older, but it still works.

  • Shelby Rossa

Super easy to rent and receive. Got my 10ft truck for a day. It was clean and staff were kind and courteous.

  • jaxdrumer

As far as the storage its pricey there are better units out there for less or around the same money …

  • Carlos M. Montijo Perez Sr.

Buen sitio para usar o guardar y tener más espacio para tus guardar tu pertenencias.

  • Chiquita Moorehead

The staff was very helpful, they went above and beyond to accommodate me......

  • Dennisse M.

My experience was a positive one and they were very helpful..

  • Lance Beaudoin (Mr.Bubbles)

Greedy with fees and ways to rack up a bill.

  • Kelly West

Clean, climate control and nice staff.

  • benjamin Painter

Ok storage place ... Cant complain

  • Thomas Waltimire

Rental van with no problem at all

  • Dennis Lorda

People there were friendly.

  • dragon killer_26

Everything for moving

  • yaneisy torres de sosa

They are scammers

  • fernando nunez

Is uhaul

  • David Neill

Not bad

  • Juan Liggons
  • Eddie Palmer
  • Blackgurl
  • james muncy
  • Let It Rock

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