Every job is a portrait of the person and yours is a MASTERPIECE Mr. Lal! Your services are recognized and are always the BEST! Upon requesting for a customized and tailored tour trip with several stop overs from Cape Town, Garden Scenic Route to Port Elizabeth, Zimbabwe to Dar es Salaam. We were given prompt and positive replies via several emails and by his options, recommendations with economy rates for flights, hotels and tours. Mr. Lal went above and beyond engineered everything from initial trip planning process to the actual trip itself which was seamless hence made an unforgettable experience for us. The reassurance given to us by him was certainly priceless as he was calm, cool and collective when he was organizing our trip for which we have no extra words to express. We would highly recommend Mr. Lal for any customized trip anytime because he can plan it, execute it and prove it right! EXECELLENT EFFORTS! Thank you very much Mr. Lal, Riyaz Essa, Toronto, Canada

Received the most exceptional and professional service from Serendipity Tours Musgrave.Poona Dhana who was my travel adviser went beyond my beck and call to satisfy my needs and endless changes.The customer empathy displayed by Poona is a leaf taken out of Dinesh Naidoo’s book of customer satisfaction.It is my philosophy that the best free advertising an establishment can receive is “ Word of mouth “and I will definitely recommend SerendipityTours to all my family and friends .Thank you Poona we haven’t met personally because we communicated for three months via electronic media and rest assured I will use your services again

May I take the time to say thank you. The sevice is excellent,the staff are friendly and the experience phanomenal. They make everything look so easy,the assistance and attention to detail was on point. They are highly recommendable. Look forward to using them in the near future. Great service once again.

I will never use another travel agent.Im treated with love and respect.I have been using Serendipity Travel for more than 15 years . They always willing to get whatever is needed by the client.Just a telephone call and the tour is done accordingly.

I was assisted by Eldin for our holiday in Zanzibar....amazing guy...patient always professional....i am greatefull to have found this company...will be using them again and am already recommending them to ppl i know.

I'm a traveler and I've been using serendipity for quite some time now. I love everything about them, they do everything for you and they are super friendly.

Friendly service and good prices. Staff are experienced. Raja is the best . He arranged two trips to India for me and one to Mauritius. All went off well.

Efficient and reliable services. Accommodating and friendly Always open to suggestions and adjustments Prompt and efficient

Quick response with quotation for travel.. bit pricey ..but I am getting other quotes..they did promise to beat any quote

Sharon Padayachee is an excellent consultant. Wonderful service, thank you for all your assistance. Keep it up.

Service was pathetic. Called and left several msg and had no response. Went to another travel agency.

The parking is slightly difficult but the service is excellent.

The person I spoke to was Hope very helpful excellent advise

Totally useless. They dont get back to customers

Customer services could improve but good deals

Efficiency... they are the best travel agency

Good price for international corporate travel

Need more signage. Difficult place to find

Great prices. Lata was extremely helpful

Welcoming place and professional service

The agent Purnima Dhana was very helpful

Great service from the appliance dept

Always goooood service and good food

Can't wait for my holiday ,adventure

Very Good service from Lata Keshav

It has closed and does not exist

Great service. Friendly staff

Serendipity Travel and Tours

Website was not available

It is closed permanently

Excellent Services

Excellent service

Lekker Specials

Great service

Great service

Useless...

Its nice