I went in to get assistance linking my license to my app, it just would just have a loading screen. Henry at the front was so friendly and helpful even when it was super busy on a Saturday morning. He was able to assist myself and others at the same time whilst remaining friendly and charismatic. 10/10 service from Henry

Came here to get an eye test after digitally renewing my licence. Service was fast, efficient and I was finished within 2 minutes of approaching the front desk. The girls working were both super friendly and helpful despite being on a busy Saturday. Probably best experience I’ve had at a service NSW ever.

Had my driving test here, easy to book in and take the test. My testing officer Nick was being really nice to me, his big smile and kind words lifted up my stress and nervousness. And his instructions during the test were very clear and calm. Really appreciate it.

The customer service is bad. I filled in my driver license renewal application with my new address on 24 April 2023 and have been waiting for it ever since. Now it's 08 May, they sent to my old address and now I have to take 60 minute public transport to get it.

Excellent service! I was registering my interstate car and I was greeted by such a knowledgeable person at the door who made sure I had all the documents before I joined the queue. So much better than finding out you didn’t have the right papers after waiting!

I passed my driving test here with 100%, very happy with the result! Testing officer Nick was polite and friendly. I used Advance & Vision Driving School to prepare - very satisfied with them, the school has convenient booking system and great instructors.

Recently we went there and saw the respect from the staff to the customers, especially from the friendly and tactful Mr. Stuart and also Ms. Lisa. I wish them and everyone all the best. Indeed, with good management, business succeeds. …

The best service NSW I've ever been to. All the 3 staffs that dealt with me were fantastics. Their name are Bilal, Nikki and Mark. They're very professional and friendly. For once I walk to a service NSW seeing happy staffs. Well done guys...

I had a broken tag that stopped working completely. I ordered a new one for the same REGO and sent in the old one. Unfortunately the plastic bracket that holds the tag itself against window broke from the old one when I was replacing to the

I've been to this service NSW a few times recently after moving from interstate. Every time I've gone in, I've been sent away again because the paperwork wasn't correct which is a frustrating process but not the fault of the staff. However,

I passed my driving test today and the examiner was rude as hell. When I finished the test, I asked her if I should park the car front-in and she said “whatever, just park the car” in the most condescending tone. Please treat people the way

I just came down to check why last year my e toll not works well. I put on all the time on the screen and been paid for $40 admin fee. Ben was the officer who helped me, a bit disappointed he pushed my license and its stop on the protected

I can't believe I'm leaving a review for Service NSW but it was too exceptional to not. I had a complicated red tape issue and Karina was incredibly helpful over an hour as she guided me through all the paperwork to sort it out. She didn't

Went to service NSW Marrickville, there was a massive line but a male staff member named Lindsay was out greeting every single customer making sure they needed to be seen in store or if he was able to help them without needing to go in. He

I was very impressed by the efficiency of the Marrickville office. From the receptionist I got a big smile and correct information in spite of long queues (so sorry I didn't get her name). Nicolas, who handled my problem, solved everything

When you actually get in the centre, the staff are very pleasant and customer focussed. Yes there is a wait always at this centre, but that can't be controlled by the staff. It's a two way street, since you also have to make sure you have

This place can get extremely busy - so bring water, make sure you eat a meal before you go and use the bathroom prior. Expect to be on your feet for awhile. The staff are a mix bag of either genuinely friendly & helpful or very dismissive

I had an amazing experience taking my driving test. My testing officer Nick was extremely friendly and helped to calm my nerves before the test starts. I was able to drive in a calm manner and ultimately passed the driving test with 100%!

Please!!! Train your officers or workers. I literally spent 1 hour just staying my application to be done. He made a lot of mistakes when entering my details into server. A lot of times one other lady came and explained and still he made

Throughout my whole life in NSW, I’ve never experienced such amazing customer service like Marrickville. The centre is new, nice and clean. Staff are welcoming and always have a smile on their faces. I love the vibe and it’s such a nice

Worst service centre ever.If I can rate it negstive I would. My partner was booked here for a driving test that he was not able to do as apparently there was a glitch in the system. How is this fair? They just dismissed him like it was

Best experience I’ve ever had walking into a Service NSW. At the door the lady was so welcoming and friendly and somehow intuitively knew exactly what I needed. She called over a colleague and they joked around which made me honestly

Annoying driving test experience. I've done tests in two centers, no one cares about the leftover battery in the dash cam but this instructor Liz insists to stop the test. Remove the camera doesn't work for her either.

Very happy with my experience here, I came here to do my driving test, staff were friendly. I took my second driving test here, After the disastrous Botany experience and I recommend 100% marrickville nsw service.

Came for an eye test today, but have been here several times over the years including for my Ps Test as an adult learner. Such great, quick and friendly service. An unexpectedly consistently positive experience!

We went and saw respect from the staff towards the customers, especially from the kind and friendly Mr.Stuart and also Ms. Lisa. All the best to them and everyone. Thanks for the good management. …

Such an amazing experience! Such lovely people, happy, fun and professional and motivating. Best customer service I have experienced, from the time I walked up to the reception, right to the end. Thank you!

Can’t speak highly enough of Fred. Went last week and through no fault of his (or mine) had to go back today. Everything was done in an efficient but friendly manner. Fred is a legend!

Renewed my license online but had to do an eyesight test so had to come in person. I was greeted at the door and attended to on the spot ina friendly and competent

A great experience. The concierge was helpful and efficient. Fred, who worked on my application, is a star! Friendly and helpful.

License was suspended on a Thursday same day as HR DKT was told to walk in no booking necessary after I got suspension lifted.

Very happy with my experience here. I came here to do my driving test, staff were friendly and smiling all the time.

Nice and welcoming staff on the reception, answered all my questions for my international deivers license .

Just have my driving test today with nick, he is the best instructor, he should win employee of the year…

Efficient greeters and the wait time was only about 10 minutes, considering the high number of clients.

Excellent service. 11/08/22. I went to renew my driving licence yesterday. Lined up for 3 minutes.

Very bad customer service, they have no patience to explain what you really need.

Superb service! In and out in 5 minutes. Very friendly staff. Highly recommend.

Very poor customer service. Long waiting lines. Crowded unit

eshayz ya get.. ketted out chim runnin the pepsi freeze.