Shell

18 reviews

15401 Sunset Blvd, Pacific Palisades, CA 90272

find.shell.com

+13104541688

About

Shell is a Gas station located at 15401 Sunset Blvd, Pacific Palisades, CA 90272. It has received 18 reviews with an average rating of 2.8 stars.

Photos

Hours

Monday7AM-11PM
Tuesday7AM-11PM
Wednesday7AM-11PM
Thursday7AM-11PM
Friday7AM-11PM
Saturday7AM-11PM
Sunday7AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of Shell: 15401 Sunset Blvd, Pacific Palisades, CA 90272

  • Shell has 2.8 stars from 18 reviews

  • Gas station

  • "Most horrific experience"

    "I took my car in to have oil topped off"

    "Why can't we give negative stars? I meant to go to the 76 across the street because they had such great reviews"

    "DO NOT GO HERE FOR MECHANICAL ISSUES"

    "$25 to put a plug in a tire that had a nail in it is absurd"

Reviews

  • sarah silver

Most horrific experience. I have gone before to this place for an oil change and they didn't put the cap back on fully which caused me to have to get my car towed in and have it fixed. This was a couple of years ago. I thought id give it one more chance as the 76 station across the street is under renovations now and not doing any service. My daughter and I had the car packed for spring break to leave town this morning after I get my oil changed. As I was driving away, mind you, I tipped the service guy Tony, $40 after saying he will run diagnostics on the car to see if anything else caused an issue, said he is saving me money and if I would just tip him he will do it. $150 plus 40.00, I drive away and once again, my car starts to smoke. This time, he over filled my oil. Suffice to say, I had to cancel our spring break plans to Palm Springs because I have an undriveable car, no follow up at all, no offer for reimbursement, NOTHING!!!!!!! The negligence of this station is beyond me. I WILL NEVER COME BACK, not even for gas, and I also told all of my friends in the community. Not to mention the guy that answers the phone barely speaks english and has hung up on me twice now. PLEASE STAY AWAY FROM THIS PLACE. I learned my lesson. Now on top of it I need to take it to the dealer to spend more money on their mistakes.

  • Julia Richardson

I took my car in to have oil topped off. They added a quart and they FORGOT TO PUT THE CAP BACK ON. I didn't know this and drove across LA until I noticed smoke coming out of my car. I pulled over and discovered oil had sprayed everywhere, all over my engine, all over the hood of my car, across the inside of my car. How can you forget to put the cap on?!! It's outrageous. I called to tell them and they said it was no big deal. Bring it to another gas station to get more oil, and then bring it in to them and they'd clean it. Okay... I took it to another station and they were shocked. "They forgot to put the cap on??!! That's insane." All of the oil had leaked out! I had to buy 3 quarts of oil for $30. My car could have caught on fire and Shell was completely nonchalant, unphased and not even really apologetic. I will never bring it there again for any work and don't recommend you do.

  • Paige Lahaise

Why can't we give negative stars? I meant to go to the 76 across the street because they had such great reviews. Unfortunately for me I made and error and ended up here. I went for a smog check, and while they did that, I was treated rudely. When I came to pick up my car I found that it had been sitting in the on position for over 4 hours. Seriously, they don't know how to turn the key all the way to off? Then I was yelled at as I stood, patiently waiting, for the mechanic to get off his personal call. When I pointed out how unnecessarily rude he was he yelled at me again. Don't go here, don't spend one dime here. Do what I should have done and go across the street!

  • Joseph Hacker

DO NOT GO HERE FOR MECHANICAL ISSUES. THEIR MECHANIC, TONY, IS A NASTY, UNPLEASANT PERSON!!! HE PUT IN A NEW BATTERY WITHOUT MY AGREEMENT AND THEN PROCEEDED TO WANT TO CHARGE ME $120.00 MORE THAN ANYWHERE ELSE. I TOLD HIM I WOULD ONLY PAY WHAT OTHER REPUTABLE PLACES CHARGE AND HE SAID HE WOULD TAKE OUT THE BATTERY AND THEN HUNG UP THE PHONE ON ME.

  • Rick Antillon DJ Philanthropist

$25 to put a plug in a tire that had a nail in it is absurd. Took 5 minutes. What’s the hourly rate like $300! Rude man behind the cash register. No thanks or anything Update; I drove the truck 20 miles and the tire went completely flat again. Also they ruined the tire so now I have to spend $325 on a new one! That was a waste of time and money

  • Jay

Wow! Never would of thought to leave a review for a gas station but…! Hella friendly attendant, let me use the bathroom without any issues / attitude. A bottle of Gatorade was only $1.75!

  • Carlos Aquino

One star. My daughter went to fill her car gas tank and how is possible they don’t have change for $100.00 dollars bill. So dumn the cashier.

  • J P

One of two priciest gas stations in the area, the other being across the street. (price fixing). But well lighted and clean.

  • Will Seidel

The man in the store was very rude. He also lied to me. Their is a great gas station across the street, just go their.

  • Isabella Walpole Schlachte

Usually has the lowest priced gas in the neighborhood. (Expensive neighborhood though-especially for gas)

  • J Plavec (CastleCragg)

Great mechanic (Eli) and pricey gas. Saved me many times w/a variety of vehicles and repairs

  • Frank Halavy

Good people, honest mechanic, a bit expensive, but hey, you are in PacificPalisades.

  • Christina D

Best service station in the area. I trust Eli 100%. He keeps good employees too.

  • Kitae Yim

동네 개스 값이 다 비싼편지만 이곳은 좀 더 비쌉니다.

  • unr74

Abnormally overpriced.

  • Natalie Wiegand

Great smog check

  • Griffin
  • Patrick Cantwell

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