Showroom Auto is a Used car dealer located at 42-08 35th Ave, Queens, NY 11101. It has received 312 reviews with an average rating of 3.9 stars.
Monday | 10AM-7PM |
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Tuesday | 10AM-7PM |
Wednesday | 10AM-7PM |
Thursday | Closed |
Friday | 10AM-7PM |
Saturday | 10AM-7PM |
Sunday | 10AM-7PM |
The address of Showroom Auto: 42-08 35th Ave, Queens, NY 11101
Showroom Auto has 3.9 stars from 312 reviews
Used car dealer
"Let me start by saying that it was a HORRIBLE experience with one of my local Ford dealerships that led me to finding Showroom Auto and I couldn’t be more thankful"
"That was the worst customer service from Manager Chris I've ever experienced"
"My Experience: Update: I had an issue with the car that I tried to have amended"
"Really wish I read the reviews before coming here"
"Went in to buy a 2017 Hyundai Santa Fe Sport"
Let me start by saying that it was a HORRIBLE experience with one of my local Ford dealerships that led me to finding Showroom Auto and I couldn’t be more thankful. When I found a Showroom Auto listing on Carfax for a very affordable 2014 Raptor, I instantly called them to ensure that it was still available. I was informed that the truck was generating a lot of interest from across the country and that the dealership stands by their “first come, first served” policy. At the time, I was unsure of when I would be able to come look at the vehicle so I thanked them for their time and told them that I would setup an appointment at another time. A day later, Sunday (when they were closed), I texted them to let them know I would be arriving as soon as they re-opened on Monday. I got up at 3am, hit the road, and drove 5+ hours to get there 30 mins before they opened. I then linked up with Angel and Chris (both outstanding people) and test drove the Raptor. I was instantly sold and we began the financing process of trading in my vehicle and getting a loan for the Raptor. Unfortunately, another gentleman named Jack (he’s already spreading bad reviews on other websites) traveled from Texas to look at the Raptor; however, I had already committed to buying it. While I can sympathize with his frustration of not arriving in-time, I cannot condone his review or disrespect for this dealership. When I left my house at 3am I knew the dealership’s policy and was prepared to have to turn around and drive home empty handed if I was too late. That’s life...you get to the store after the last Turbo Man is sold and you move on to the next store. I don’t intend to kick someone while they are down but at the same time, people need to understand what actually transpired. Jack did not pay a deposit nor a down payment and the dealer informed him of his competition. Anyways, besides that conundrum, Showroom Auto was great. They gave me a fair value on my trade in, offered an excellent price that was below market value for the Raptor, secured a warranty and assisted in financing. Not only that, but they treated me well and even bought me pizza since I had travelled so far. The entire process was smooth and they treated me like family. Of all the dealers I have dealt with, this was the best. If you’re filtering through all the mixed reviews, this is what you should know so that you have a great experience: 1) the internet price is THE price...that’s what you’ll pay for the vehicle, 2) you have to add in taxes, destination fees and the warranty (not optional). Expect to pay at least $3K more on top of the vehicle’s price (give or take depending on your specific vehicle). Other than that, you’re getting a Certified Pre-Owned vehicle with a great warranty from great people. If you know that going in, you’ll drive away happy. Thanks Chris, Angel, and the whole Showroom Auto team for being honest and treating me well and putting me behind the wheel of an amazing Raptor.
That was the worst customer service from Manager Chris I've ever experienced. After talking with the receptionist and Chris 2x on the phone about a particular car, then making an appointment, and reconfirming the selected car (s) and appointment we arrive to RUDELY be told the car(s) haven’t been certified and while they are they he is unable to show them to us. One would think that would have been told to us when we made the appointment to view the car. We weren’t met with any apologies, or let me schedule you for a time when the car is available we were greeted with crossed arms and attitude as if it was OUR fault we showed up to view a car that was not able to be shown. I've never been disrespected Or made to feel like a customer service issue was My fault. He treated us like it was our problem the cars we were Interested in weren't able to be shown today. One would think a salesman during these times of COVID with the economy the way it is and someone arrives to your place of business they would go out of their way to do anything to satisfy a potential customer, or at the VERY LEAST would have been apologetic and try to make future arrangements for a viewing upon the cars certification. We were already pre-certified through our bank for financing (which we also cleared with Mgmt before our arrival and had a 40% Cash Down Payment ready to place on the car. It was an easy sale. It would have saved everyone's time for him to have told us when we spoke earlier in the phone and be upfront and honest and tell us the car would be unable to be shown today. We had back options from their online inventory just in case (which I also sent in the confirmation text with the receptionist) All 3 cars we were told we couldn’t see. Unacceptable. Instead we were rudely treated with "can't show you that , can't show you that Can’t show you that” and then just stood there with his arms crossed like how dare we come to look at cars we confirmed with his business and he wasn’t able to show. Your business lost all sense of customer trust in the first 1 minute of interaction. You can guarantee there will be reviews written re: this experience! The receptionist LUNA has been nothing but helpful and apologetic after the fact. She responded to questions beforehand with delightful helpful interaction. She even apologized and responded to my text (in the middle of writing this review) Afterward re: my experience and promised to set up an appointment with us in 2 days when the cars are certified. (What Chris the manager should have done with an apology while we were still in the dealership) We left it with telling Luna we would be happy to give their Showroom Auto another shot, but only if we can deal with another salesperson other than Chris. We will update this review if the situation changes. But now seeing earlier reviews I doubt we will be purchasing a car from Showroom Auto!
My Experience: Update: I had an issue with the car that I tried to have amended. The CPO warranty that was supposed to cover everything, did not. When I called the dealership I spoke to someone named Michael that told me I needed to call back and speak to the Finance Manager, but then refused to give me his name, told me he didn't know it and then hung up on me. I called back and spoke to Carlos and Carlos was very helpful. My experience with this dealership continues to go downhill. I wouldn't recommend it. (I am changing my rating from 3 to 1. I will not return.) My car buying experience was simply OK. It wasn't the best experience, but it wasn't the worst. I had called in advance and asked to have the car ready for a test drive. When I arrived, the car was buried in the showroom, so I had to wait to drive the car. They did move the car fairly quickly to get it ready for me to drive. The test drive went great. No issues or concerns. I had done my research on the car, therefore I knew what my price range would be. While on the test drive, my sales person said that there would be an automatic fee of $3000-4000 added to the car price. When we got back to the showroom and started negotiations, I was basically told that the price was firm, and that the additional charge for the CPO/Warranty was required to buy the car. I was very disappointed that they weren't straight up on the price from the start. They claimed that they can't be because they "don't know" what the warranty cost will be which is why they don't "list" it on the online price. That was a little scummy for me. (2-Stars) I did take the night to think about the deal, did the math and researched other dealers for the car I wanted. At the end of the deal, the deal made sense for me, but it was still border line. Side notes: When I left with the car, the tank was empty. The dealership did not fill the tank. Also, I have owned the car for less than a week and already have a burnt out headlight that I need to address. The Showroom: The showroom was one of the nicest I have seen. All of the cars were indoors which was an added benefit. (A benefit that the sales team tried to use as validation for non-up front pricing). All of the cars were very clean. (5-stars) My Sales Person: Nick was my sales person. He moved quickly in getting the car ready for me since it wasn't ready when I had called to test drive and he took me on a nice route for the test drive that allowed me to feel the suspension, speed and braking of the car. He wasn't much help when it came to the negotiation and immediately asked for help from "the best sales person on the lot" when he couldn't answer my questions about pricing. When I made the choice to buy the car, he did have all the paperwork ready when I got there and helped move the process along quickly. (4-stars)
Really wish I read the reviews before coming here..Which on that topic the reviews look very fishy. Honestly don't even feel like wasting my time with whole story of how horrible this place is. I came across their Subaru WRX for sale on cargurs. Car is listed at like 21,900 (ballpark can't remember exact price). I come in to see it and was really wanting to buy it cause I've wanted a WRX for as long as I can remember. After seeing it for an hour checking it out, we sit down to discuss pricing. They wanted to apply a $4,500 NIADA "warranty" or "certification" whatever they wanted to call it on this car ON TOP of the listing price, so that was nice false advertisement already because you CAN'T buy the car without it. It was a 10 year, 100,000 mile warranty(tip: At the VERY LEAST add this price into the listing since you HAVE to buy it")...Car ALREADY had 65,000 miles on it! Warranty was an absolute scam. Best part is, they couldn't even prove this car went through the "125 point checklist" that these NIADA certifications come with. Just a generic piece of photocopied paper with the checklist..Couldn't even bother to right the VIN/make/model of the car on it. To make a really long story somewhat short, The whole transaction was just so fishy. After arguing back and forth with them about this stupid NIADA warranty that we didn't want, and how bad I've always wanted this specific car and color I was ready to just pull the trigger in my clearly insane mental state at the time so we put a deposit down to hold it till I can get my bank check the next day. Thank god we researched this when we came home and since I am inexperienced in buying cars my parents were able to really show me what is going on. Everything started to add up. The sketchy NIADA certification with the inability to prove this car even had it, the cost of an actual warranty through Subaru, the fake google reviews, the mean responses from the manager. I've worked in the customer service industry for roughly a decade now. I've NEVER seen a company actually WANT to refund a customer after being called out on their BS, rather than just wanting to negotiate to a fair price. For starters, don't sell a "100,000 mile/10 year warranty (whichever comes first)" on a car that has 65,000 miles on it for $4,500!!! That gives me what? 3 years- 4 years tops? What a joke. To give you all some insight to whoever reads this review. I ended up going through an actual Subaru dealership, bought the same exact car, Limited edition, fully loaded with a LEGIT Subaru warranty fully covered bumper to bumper with full tire package. Paid LESS for the full warranty AND the car itself that had about 30,000 LESS miles on it. AVOID SCAMROOM AUTO
Went in to buy a 2017 Hyundai Santa Fe Sport. Internet price was 13,971.00 Car seemed in good condition. Sat down with Carlos. I asked if there were any extra fees? (On the phone they said there were no extra fees) Carlos said with tax ,title, plates, registration & CERTIFICATION the bill would come out to 18-19K! I was stunned! I said how could that be true the car is less than 14K. Are you sure you have your numbers straight? He replied the taxes are high, the city takes so much! I was like no, the taxes are approximately 1240.00 dollars and a few hundred for title, registration and plates. How much is the certification fee (which turned out to be for a so called 125 point powertrain warranty which you have to pay for ) He said we have to run your profile it depends on where you live etc… I told him that makes no sense. He obviously did not have a straight answer, and ask me to wait for his finance manager, I told him I’m paying cash, I don’t need to speak to a finance manager. I waited for the manager out of curiosity. After about 35 minutes I started walking out. Carlos stopped me and said my manager can see you. At this point I was simply curious as to what he to had to say. He started out with a very harsh aggressive tone "what can I do for you?" I Replied I'm interested in the Santa Fe. He replied in the same aggressive tone "What can I do for you"!? I just want to know the full price of the car. Same spiel, 'It's the price of the car plus the tax ,title, plates, registration & CERTIFICATION.' I said, I don't want to pay for the CERTIFICATION. He said that’s the only way they sell cars. I asked how much is it. He said they had to run my stuff. ( not sure what stuff he wanted to run or check) I quoted Carlos as far car potentially being 18-19 k price. I simply asked why would I do that. I can go get a deal on a brand new Santa Fe with a factory bumper to bumper warranty for a few thousand more. I finished with "I'm simply in the wrong place." He Agreed and I left. The car price should have been 15,500 - 15,700. Seems like the power train warranty could have been 2500 to 3500. No thanks, I can do better. The Receptionist and Carlos were very nice. This is my story. You guys can judge for your self.
Stopping by to say a big Thank You specifically to Carlos for assisting me with getting thru with the purchase of my Volkswagen Tiguan. I was very skeptical at the onset, it being my first time making such a big purchase. I read thru the reviews from previous customers but was not impressed. I started to question should I go with this dealership. Then I thought the vehicle I saw was ideal. One owner, very low mileage no accidents. How can this transition go wrong. I decided to give them a try regardless of the poor reviews. I sent an emailed for more inquiry and the individual who responded was sales person Carlos. He gave very calm, pleasant, respectable and accommodating. I met with Carlos one evening after work, took the vehicle on a test ride and was please. She was a charm, I fell inlove. I didn't have to think twice about it, I wanted her. The next step was to have my cousin look the vehicle over to make sure everything was good to go. He drove it checked under the hood, you know the stuff men do that some of us women aren't detailed too. Nevertheless things were good to go. My final step before driving home with My vehicle was the downpayment paperwork etc. Carlos was a charm, he researched a good insurance rate for me registration and license plate were all taken care of. I was impressed. My only disappointment was the fact they could not find the spare key and valet key, but a couple months later I received a call from Carlos telling me, hey Denise guess what, I found the spare key and I'll drop it in the mail for you. So said so done. He delivered as promised. Carlos job well done. My baby and I are doing great. We've taken road trips to Maryland, she's excellent on gas runs smooth and I'm pleased with my purchase. I took her on June 6 2020 for her first oil change and servicing since getting her in October of 2019. Give Carlos at Showroom Auto a call. You won't be disappointed. Carlos I wish you all the best as you continue to do a fantastic job of service to all you come in contact, may your smile and personality bring you much success. A Satisfied first time customer Denise❣❣
Two years ago I brought my very first car from Show Room Auto. Now almost three years later I would not imagine any other place to get a new vehicle. I bugged Nargiea ( i am sure I spelled the name wrong) who is the person that confirmed my appointment and ensured my car would be there. I called her every day and each time she was so pleasant to me and took time to ensure my car was available to me. Then Ray showed me my vehicle he went over and beyond to make sure my papers were correct firmly made my insurance company give me the documentation I needed for my car. It took over an three hour and he was dedicated in insuring I got my documents to obtain my car. Though the staff has changed a bit, the genuine care for the consumer has not. I brought a white Nissan Rouge and let me tell you my credit is not the greatest. Chris the financial manger showed me that he was not just interested in making the sell for the vehicle. He went father mode on me and not only ensuring I got my loan for my car but gave me some financial educated and provide sources so I could improve my credit . When I finally was approved for my car I forgot his name but the gentlemen that cleans and moves the car was so nice to me. He thought I was having a issue because I was going in and out of my vehicle. Even though he was working on another car he stopped and ensured I was ok. Need I say more? I could not imagine getting my car from any other place. Staff from the top to the bottom have one goal and that is doing everything possible so you can receive the car you want. Show Room Auto is the best above the rest believe me when I tell you. #oneverysatisfideandgreatfulconsumer
I want to thank Genesis Cruz for helping me and understanding my pain of my last past bad experience with used cars . She explain to me there policy and stated we aren't hear to hurt customers ,we are hear to make sure they are happy when purchasing a car , suv or any vehicle . she also explain that all there cars are certified . I want to thank her for breaking it down to me in how the business work in buying a used car and what to look for . I recommend Showroom to customers who want to buy a used car or any type of vehicle and also ask for Genesis Cruz . Showroom Auto deserve a 10 star rating in customer service and loyalty to the customers especially ms cruz when it comes down when you cant get a vehicle , she and the showroom management find ways to satisfy you in getting in your dream car that you always wanted . Ms cruz shows her customers when they purchase a car from showroom auto 3 follow up calls to make sure that everything is okay and there is no problems and if they are right away she is telling you to bring back the vehicle . Usually most dealerships wont do that because all they care about is the money but there at showroom that's not the case . There variety of exotic cars is very exclusive where if they don't have what you want she personally would take you through a list of brand cars where you can pick them and she and the management crew will order it for the you or the customer. Ms Cruz will stay with you during your process and walk you through the paper work with fine tooth comb where you will understand the paper work you are filling out especially the finance paper work .
I am taking this opportunity to write and tell as many people as I can about my recent experience at Showroom Auto in Long Island City. Chris, the manager, and his team not only have a variety of pristine condition beautiful cars in the showroom but alike the cars the quality of service I received was superior amongst its competitors. Chris is not your “typical car salesman” or manager. You all know what I’m talking about. However, just minutes in the Long Island City Showroom will cure you of your stereotypes. He really gets personally engaged in whatever situation you may be in whether that is a direct purchase based on your specific needs and vehicular desires, a trade in and even if you’re in an unfortunate poor credit, negative equity issue. Chris went above and beyond for me. He was always in constant contact with me every step of the way. I was not in a good situation and he worked very hard to assist me and get me into a better spot with my credit and car. This letter is a small token of my appreciation of Chris and the team at Showroom Auto. Thank you for your help and respect in being honest every step of the way. I’ll be back to visit soon and the next time I’m looking for a car I know you’ll have one in your immaculate showroom that will be love at first sight….again. I urge you all to check it out. If you don’t see what you are looking for and nothing on the site changes your mind, call them. . Good luck!
Buyers be warned! They would not want to do business with me because I was an out of town customer. I called to inquire about a vehicle they had online on a third party website. I told them I’m not from the area so would like to do an over the phone deal first and willing to put a deposit down if we come to an agreement. Also willing to pay 75% of cost cash and bring own financing for the rest. Then willing to drive up to pick up vehicle once deal is made. Salesmen insisted they only deal with appointment only and must be in person. I explained that I’m willing to provide any docs they request to insure I’m a legit buyer again even willing to drive up once we have a deal in place. Last thing I want to do is drive up before hand and we can’t come to an agreement and is a completely waste of time for me and the dealership. He gave me the run around about having to check credit (after I already stated I’m providing my own financing) and stated “we don’t know you, so we can’t do business” literally the words I heard!! Insane!! I’ve have Purchased my last 3 vehicles from out of state with no issue. Sent over all required docs to prove I’m legit but something is off here. Maybe they have has a bad situation before with out of state buyer but you can implement checks to confirm if buyer is legit. Such a shame they treated me like this. Wouldn’t send anybody to this dealership.
Today was the Most Amazing Experience at Showroom Auto let me tell yall. I went in Unsure and Walked out with Confidence, Assurance, Knowledge Learned from Chris and a Beautiful Mercedes-Benz C250. I was Treated Like Family and I felt Apart of the Showroom Auto Family the Experience was Amazing, and the Loyalty to the Customer(Myself) was Present and Shown from the Beginning to the End. I even took Notes that's how Great My Experience was Showroom Auto showed Great Customer Service, Very Straight Forward & Honest, No Curve Balls or Side Eye Funny Business, Straight Honesty & that was what Made Me Very Comfortable in Purchasing this vehicle even More. I'll be Right back here at Showroom Auto for My Next Vehicle I Personally Trust this Dealer after My Experience Today I'm Not going Anywhere else but Showroom Auto the Loyalty to the Customer was Immaculate I am Definitely Recommending All My Friends & Family thats looking for a Trustworthy, Smooth & Confident Dealership to spend that Shhhmoney at Showroom Auto. Trust Me your in Great Hands and you will Not Be Disappointed and No Longer Walking. Trust Me. I came in a Lyft from Jersey & Drove back in a Benz C'mon Say Less, The Best Experience Ever. I'll be Back for Sure. Thank you Everyone at Showroom Auto your the Best!!! Very Happy Customer 9/15/22.
The epitome of a shady used car dealer. Everything that comes out of Dewan's mouth is a lie and it's no surprise that the manager chris is worse. When I went to discuss the details of the transaction in the office, the manager came down with a stack of closing documents to sign before we even agreed to the terms. He stated that I just need to sign a couple documents in order for him to generate a quote for the interest rate. In addition, he covered the details of what was written on the contract with the top stack of papers and asked me to sign at the bottom. He then tried to charge me 22%. Who does something that bold? Ridiculous! In addition, they never upheld their promise to resolve the many issues on the car. The car was a lemon with nothing but problems. On top of everything, the car was delivered with an empty tank of gas. When I asked them to fill it up, they told me to come back tomorrow because they didn't have any cash. The manager just keeps saying "don't worry, don't worry" and then does nothing to help resolve your problems. I have never had any experience in any industry that was bad enough to compel me to write a bad review online. The absolute WORST used car dealer in the area.
A misunderstanding or miscommunication where I showed up and car I had expressed interest in was not available for viewing. As a student on break for holiday I figured I would check it out but it wasn’t in the showroom. Not fun driving to LIC in heavy rain/ traffic.. from Philly. I was still interested in the said car even though it did not have a picture posted up online. I had asked for pictures and a little over a week later and they are finally for viewing. The 2 postings seems perhaps copied and pasted if both say “HID” headlights but in actuality are halogen, disappointing. I continue searching for cars and may indeed search here, I just wish so much time was not wasted. Hope this can help someone in the future. Addendum: I added a star to my review, up to 4 stars. Although a miscommunication and then later the car I had asked about was sold later and I was not notified, it all worked out because I found another model with similar miles but slightly more options so I am content. Showroom is still higher quality, especially in contrast to my scathing and God’s honest trust about Car Spot Inc in Philadelphia. You can check my profile and read and see night and day difference.
Before you step in read this. I was there last year December 2017 i had a really bad experience with the owner which he called finance manager a black guy, he is such a disrespectful to me. As a customer we had a choice we buy or not. This guy is forcing me to buy his car which has several issues. Another weird thing i observe is he yells his staff and make environment worst. Most of the car he has is issued which he really don't tells. I went there with a mechanics and my mechanics found several issue car and i asked him about issue he says we don't sell issue cars. Then i asked to cancel my deposit and refund he didn't do it. I called them so many times they didn't pick up my calls, finally they blocked my number how cheap people are, i was surprised. I spend a lot of time to get my refund. He says always Friday my accountant comes then you can come with the receipt you will get it. Finally after 3 weeks i went there first hour and i went to the office and i was polite and gave my hand to shake, he says "i don't shake hands" what a disrespectful this guy is. This guy is not a fare person. Don't jump in there. Don't waste your time.
With the pass few days of hell from other dealers giving me the run around and promising me great deals I was totally fed up. Until I said to myself I can’t give up I was searching through Carfax and came across a great deal for a Nissan Rouge was a little skeptical at first but told myself ask all the questions before trotting an 1hr and 45 mins. I called and asked questions and they assured me that the vehicle is physically there and availabld for purchase. Upon my arrival I was greeted by Robert who from the beginning was pleasantly nice. I told him what I came for and he brought me to the car immediately. Without doubt fell in love. He assisted me in all details of the car. We went in a test run in which the Jeep ran smoothly. I was totally sold. He was able to seal the deal within an hour and a half. I drove home with my new car. I was a happy camper. I will definitely refer anyone looking for a vehicle to check out Showtoom Auto in along Island City. They are truly the best. I totally wish I found this auto company 2 days before my horrifying experience. Thanks Robert and Chris for all your help. I truly appreciate it!
Found this dealership after 2 years of purchasing my car I was looking for another car. I realized I forgot to leave a review for this place because their customer service is terrible. I believe his name was Chris? I came here to check out a WRX and asked him if we could negotiate on the price considering I've seen a few cars and I wanted to see if they had any wiggle room to play. He laughed and said "We don't do that here". I had a friend come with us dumbfounded by his response considering its a dealership and it wasn't a stupid question to ask since everyone wants the best price. I went out and drove 4.5 hours to buy my WRX that I have now that cost me several thousand more. Granted it had lower miles and was newer. I did look fairly young but I had six figures in my bank account. I came back across this dealer when I was looking for a specific car and noticed this was where I had my first bad experience. Funny enough the car I was looking for is priced almost $5K over its value lol. See how losing a customer messes it up for the future?
I came to Showroom looking for a Ford Fusion, but ended up walking out with an Infiniti Q50 Hybrid. Chris and Chris were professional and treated me with respect. There were no hidden fees once I got to the finance office and they held up to their promises. They also go me a 3.5% interest rate on the vehicle, which is great (i tried to re-consolidate and no one could get me a lower rate). I got a $55k car for half the price with 46k miles, so I walked out very happy. The car must go through a 180 point NIADA warranty inspection which covers the vehicle for 100k miles (powertrain). I brought the vehicle to my local Infiniti dealership to meet their service team, and they put it through their own inspection process. They confirmed the car was in excellent condition and that Showroom's inspection process was up to par. The only thing that may not be apparent is that the warranty is an extra cost, but it is well worth it to have the peace of mind when purchasing a used vehicle. This is a certified pre-owned vehicle. I would go back to Showroom.
Showroom Auto in Long Island City is a great place to purchase your next vehicle. Today I was able to purchase my first car from Showroom Auto and it was a great experience. Dewan was my Salesman who took great care of my needs. He referenced all available options for me and when we settled upon a down payment I was able to give he landed me in my Camaro. After the test drive the rest was pretty much history. The cars they have available in their showroom are of fantastic quality and if you didn't know any better you would think they were new and not used. Chris my financial adviser gave me great knowledge and advice in regards to my loan and was able to get me a down payment I was comfortable with. He was also great help and extremely swift in regards to getting all the paperwork ready for the vehicle. I thank both Chris and Dewan for their great customer service. I will always come to Showroom Auto for any and all my vehicle needs and will recommend friends and family to do so as well. Thank you again for your service.
From a variety of car dealerships that are in my neighborhood this one just caught my attention. From the showroom itself and then the welcoming of all the salesmen i got was awesome. The salesman by the name of Dewan helped me pick my desired car i have been looking for to purchase over the summer which was the infinity G37. He made sure he let me look at other models that were in my price range and told me straight up forward before anything that there were no hidden fees , and boy haven't we all heard that line before but he was a man of his word and love meeting people that are just honest especially when it comes to buying a car. So once i browsed their whole selection of very nice vehicles i couldn't resist my main car which was the G37. He made sure i understood everything i was singing and gave me all the time i needed to read anything i signed just to get his full trust. Couldn't be more happier with my purchase and have and will referral all my family and friends to this place when it comes to buying a new car.
The showroom looked great and the cars were also great looking! Unfortunately after reading the reviews and seeing how the owner responded to some people is a little weird. I wish I read the reviews before I went. They have a car that I want, didn’t run my credit, didn’t even talk about price or any wiggle room, and asked for my down payment. I told the gentleman that I “liked the car” but there were a few minor cosmetic concerns I had and asked if they are willing to negotiate. He said we have to run your credit first and see what the banks are willing to do — no problem I can understand that — and then says let me run your debit card for the down payment....what? I had been to several other dealers in my search for the perfect car and not once was I asked for a down payment before I even gave you my social security number to run for a finance. I’m extremely upset because I truly did want that car. The gentleman was nice and the place was beautiful cars were immaculate. Wish it would have worked out different.
I just purchased my very first car from Showroom Auto and I have to say that it was such a great experience. They aren't like just any ordinary car dealer. They weren't harassing me like other dealers to come in and buy. I called on a Monday and spoke to Cynthia who was so kind and explained to her what I was looking for she kept in touch with me through out the day. She was awesome made me feel very comfortable. I went in on Tuesday where I met with Dewan who was just as awesome he walked me through the process and answered all of my mom's questions (me being a first time buyer ) and by Wednesday I got to go home with my new baby. The best part of it all was that I got exactly what I wanted, my Nissan Maxima in WHITE fully loaded !! I am the happiest girl right about now. Dewan your the best man ! I would definitely recommend show room auto to all my friends and family because the quality of the cars are fantastic and they make sure you go home looking brand new. Thanks guys !!!!
I stumbled upon the car I've been looking for, and for a far better price than anywhere else in the nation. After speaking with Genesis and Chris, I booked my plane ticket for the next morning, as they assured me that they wouldn't sell the car under me before getting there. Needless to say, I was very impressed by their selection and their attention to detail on all their vehicles. They made the buying process smooth and accommodating. If I ever am in the neighborhood again and need a car, they will be first on my list to check out. Thanks for welcoming me to your state with open arms. I am recommending you guys to everyone who asks about my new car. For those who are also wondering, yes, I drove the car back 1,200 miles and it didn't cause me a single problem. That should be a true testament behind their values. Keep up the good work guys!
I had such a nice easy overall experience with these guys! Ray was such a pleasure to deal with he was very professional, easy going and patient. He wasn’t pushy or aggressive at all, he made us feel very comfortable throughout the whole process. I usually have a terrible, stressful experience with car dealerships but they made it so nice & easy! There was no back & forth negotiating nonsense, and nothing hidden or sneaky. Everything was very straight forward & easy. The finance manager was also extremely pleasant to deal with, and gave us the best price. I’m very happy with the deal I got and the overall friendly, professional service they provided. Highly recommend, and will be sure to refer people to Ray. I’ll definitely be doing business with them again.
Probably the worst customer service ever, i have never seen a finance manager with such a bad attitude. I went in there to inquire about a honda civic for myself and a bmw 428i for my friend, so it's 2 cars worth of $42k coming out a showroom. The finance manager calls me to his office and give me an attitude for no reason, just because i wanted to know the price first. The salesman Jordon was trying to help me out but it's the finance manager who is a jerk! Even before talking to the finance manager, i saw him yelling at the sales rep about why is he helping out a customer at the door and not closing a deal yet! That's crazy, how do you expect people to buy car from with such a nasty attitude. Terrible experience!
The finance manager Chris and the sales representative Christian were amazing! They got me out of a sticky situation with my old car and actually worked with me to benefit me and my pocket whilst walking out with an amazing sports car. All the staff members treat you with respect as soon as you walk in and treat you like family! Hands down best dealership I've ever been to with an awesome selection of vehicles to suit anyones needs and wants. Overall I had an amazing experience, and trust me...when these guys promise you something...THEY ACTUALLY STICK TO IT!!! Many thanks again to Chris, Christian and Genesis at Showroom Auto! Definitely will recommend everyone I know to this dealership! 10 out 5 stars!
My experience with Showroom Auto was the best experience I had with a car dealer. The receptionist Valentina was very welcoming. I saw the car of my dreams on their website and went in with the mindset that I will be walking out with the car. Chris and Carlos made that happen for me. I am pleased with the car and very satisfied with their customer service. They were transparent, honest, and patient. DO NOT LET THE BAD REVIEWS DETER YOU FROM COMING HERE. The cars are in amazing shape and the best price. You will not be disappointed. I am very pleased with my 2017 Lexus RX 350 AWD fully loaded. Thank you !! We will be coming back in a few months to purchase my fiancé's dream car.
Had a great Experience at Showroom, I came in very late with the intent on purchasing a car thinking I may not drive out with the car I’m dreaming of , but worth the shot! And I can DEFINITELY say I AM SOO HAPPY I MADE THE DECISION TO WALK INTO THIS PLACE. The guys were very friendly, kind & super professional got to job of trying to fulfill my hopes in driving out in the car I WANTED and they DID JUST THAT! These guys got straight to it and actually made it one of the best birthdays for me (I came in on my birthday after having a lousy day in hopes of trying to get my car from a different place ,bad experience) BUT ANYWHO I’m overall satisfied with the customer service.
literally this is the worst place ever! do not , i repeat do not purchase a car from these people ! they legit are super unprofessional and have no understanding and respect for people who purchase cars from them! they require u to purchase a warranty for the car and if you don't purchase the warranty you cannot purchase the car . the price for the cars that are listed will not be what you pay for besides taxes you will be forced to purchase the warranty. the manager carlos is horrible and if i could get my money back for this car and the horrible warranty i would ! worst mistake ever ! please stay away , and spend your hard earn money in some place more worthy !
I am so pleased and extremely greatful with the services i have recieved forn Carlos & Chris at Showroom dealership. They have always been so helpful. I purchased my first car with them back in 2009. A car I loved and lasted me until now. I did not hesitate to go back to them and purchase a newer car. It was time! There sevices are always painless and always willing to help and make the best of every situation. To them, customers are first and always look for the best of our interest! I was stuck in a sticky situation and they were able to help & now i am driving an amazing SQ5. Love them!!! Would recommend them with my eyes closed!!! ❤ Thank you!!!
My mother, my godfather, and I came here at the appointed time all the way from Jersey. Yes, what a waste of time! The visit was completely a waste of time and energy. They were not willing to negotiate with me and I was a cash buyer. The general manager was very arrogant and had a very awkward demeanor. My sales person was not very customer service oriented as all the staff. Nevertheless, we left after hearing the ridiculous price after fees and taxes. I, however did go to a dealer in Jersey and found the same vehicle, color everything, higher priced, lower mileage, and saved $3,000. If you can stay away from this dealer do yourself that favor. :)
Bad place to deal with...I called to verify a price on a vehicle that I was interested. They were advertising a price on the internet so I wanted to make sure that the price advertised was the real price so I don't drive 50 miles for nothing and waste my time. I asked the man if the price advertised was the selling price + tax and registration. I was told he couldn't tell me that and when I was ready to buy to just come to the garage and speak with the finance department. Just like that the conversation was over. That tells me that they are crook and hide extra fees. They advertise at a cheaper price just to get client to walk in.
Buying a new car should be a fun exciting time. Dewan my salesperson made it so amazing considering it being my FIRST Mercedes. He was very friendly and not overbearing like some other dealerships. He let my significant other and I discuss privately and did not push us at all. He personality made us so comfortable. Then the finance manager Chris took the time and went over every line on the contract, till I understood and was clear on everything...I couldn't be happier with my new car and I've already started recommending this dealership to many friends and family.. Thank you for EVERYTHING GUYS!!!!
Saw the car, drove it, liked it. When we sat down to go over the numbers, salesperson suddenly became very hostile. I was taken back as to why and that’s when it hit: he said I had to buy a $3,000 warranty if I want to buy the car. Didn’t make sense since the car already had 80,000 miles on it. Why spend that much on warranty for 20k miles? Then was accused of being a taxi driver (very appalling) when I said I do that in a year and I got up and left. They bring you in with low prices and then try to sell you on a overpriced warranty that covers things that never go bad.
Bought a used vehicle here a few months ago. They mailed my permanent registration sticker to me 11 days after the temporary one expired which ended up costing me over $400 in parking tickets since I got a ticket for each day the temp one was expired. When I called the DMV they said they were waiting on additional paperwork from the dealership. Showroom auto failed to ever contact me on the reason for the delay or to give me any notice about status of the permanent sticker and of course I'm the one stuck with $400 in parking tickets for expired registration sticker.
I read all the reviews before I go there and gave them a chance. Result ; Stay Away. Especially the guy name Chris. He is so rude. He doesn't wanna answer the questions. A lot of hidden fees that he doesn't wanna talk about until he hard pull from your credit. Don't fool with the 5 stars reviews. Probably these reviews made by their colleagues. Almost all 5 star reviewers has only 1 comment in their comment history. So they are fake. Note: The owner answered. He is saying I yelled at him. I wasn't at all. I personally never ever yell somebody. I was very nice.
Just got my vehicle from Showroom Auto and had a great experience. Thank you Anyell for making the exploration and decision making process easy. I've purchased cars from around NY, NJ and MA in the past but never from a person and dealer that pays so much attention to the little things - from the detailing of the car to showroom ready to providing data and answers to questions without pressure of a sale. What a convenience to have a dealer like this near me. I would still buy from them if they were half way around the world! Thanks.
This dealership is the best dealership I have ever come across... They allowed me to test drive the vehicle all by my self which was super awesome. Carlos is the best car salesman he explained everything and took his time. Come money ready and you will walk out with whatever car you want same day. Hands down the best place ever, from customer service to cleanliness 5 star business. So look no further this is where you want to get your next car they have every model and in every price range you will not regret it.
You're warmly greeted by Genesis & escorted to a Salesperson name Angel. Since I like to look over a vehicle thoroughly, not once did I feel rushed to accommodate a salesperson desire to sell a car. Angel waited patiently for me to conduct my inspection of the vehicle I was interested in. He listened to our concerns, our financial needs & was eager to assist us. Chris, moved mountains to find a great financial institution. The entire staff was courteous, attentive & knowledgeable. Thus deserving of 5 stars
Showroom Auto is a great Dealership! I had a wonderful person Angel who assisted me, he had patience showed me all around answered all my questions very great customer service, they have nice clean cars and the Dealership is well kept and clean and the Waiting room is very up to date and clean...I have been to several dealerships and I have to say this was the best one ! When I came to Showroom they got me approved right away.I would definitely recommend Family and Friends to Showroom Auto! Thanks Angel
I walked in knowing what I wanted and drove off in it the same day. Sebastian and Chris went above and beyond to make sure I left with what I wanted. They even returned the rental car I arrived in so I could drive off in my new car. I searched and compared prices for weeks and Showroom Auto always seemed to have a better deal. The extra for the warranty was worth it. I’m glad I made the decision to buy from this dealership. I am recommending all who I know to check Showroom Auto inventory.
This sales person was so rude to me and my family we wanted to know the pricing details of the car and we asked them questions but couldn’t take us serious. The African American man with the blue polo shirt was really unprofessional at his job didn’t want us to sell anything and looked at us as a joke. You need to have better workers take everyone serious. This is unacceptable from this establishment I want this man to be fired immediately. Because he’s the reason why your business is slow.
Really fast on paper work and ready to get you on a vehicle. Front desk, i believe her name is Genesis... awesome service, attentive, quick response, always return calls, never felt more welcome on a bussines. She actually make me feel comfortable and trust the bussines. This waa my first vehicle purchase with finance contract, and thanks to the Showroom Auto i was able to do it fast and got all the help needed. I highly recomend fou any body to buy from them. Call them and ask for Genesis.
if anyone needs a car this is the place to go to. Aziz the sales representative was such a gentleman and was very knowledgeable about his product. Aziz got me in the prefect car for me. I'm so happy with it. I LOVE IT. it was such an easy experience with Aziz and his finance manger Chris ,everything went so smoothly. I was out of there within moments with my car and my plates. very easy people to work with and very generous. also offered me lunch. GREAT PEOPLE!!!!!!!!!!!!
Christian, my sales person and Chris in finance were both absolutely wonderful in helping me find the car that was right for me. I decided on the Mercedes Benz C250 Sport Sedan and couldn't be happier. They were very friendly, communicative, and worked very hard to get me a great car and loan. I can't thank them both enough for all of their help. I am extremely happy with my new car!! Thank you both!! I highly recommend Showroom Auto and both Christian and Chris!
Best Deal ever on a mint 2014 BMW 550. Low mileage and fully loaded. I worked with Leo, a great guy. Leo was helpful and answered all of my questions. He gave me the time needed to look and go over the car. No pressure. No drama. No Rush. Leo is also very personable. He is more gentlemen than your normal salesman. The entire team is great and bent over backwards to work with me. I highly recommend Showroom, the selection is great. A great transaction. Thank you.
This dealership was top notch! They went above and beyond to make sure I purchased the car I was most comfortable with. Specially Robert, who was my salesperson. He is awesome! Extremely easy to work with. He help me get what I was looking for in a car, excellent price. He gave me suggestions and his advice but was in no way pushy what-so-ever. After I decided on a car the process was quick and professional. Very friendly dealership, would definitely recommend.
I went to 4 other dealers before coming to showroom auto and showroom auto was the only dealer that took their time to work and make it happen. Chris and Carlos were phenomenal; they worked really hard and got me in the vehicle I wanted. If you’re looking for a hard working dealership with great and really clean cars that will work with you in every way, than I totally recommend Showroom auto! From now on if I’m buying a car, I’m buying only from showroom auto
This was the worst car buying experience I ever had. The manager was very pushy about not putting a larger down payment. I wanted a small monthly payment and told me don’t do it. Then took over 5 weeks for them to get the car registered in my state I had to drive with a expired temporary license plates. Plus car cam with one key and was told that they had a guy and would split the cost since it was 350$ the guy would not split the cost when I contacted them.
Prices and service could not have been better! Carlos, Genesis and Chris were extremely knowledgeable and their customer service was excellent. Chris and Carlos went above and beyond to make sure we understood every step of the process and made us feel confident in the decision we made to purchase a car. The whole experience purchasing a car was top notch! I will definitely be back in the future when it’s time to purchase another vehicle!
Carlos was very professional however after buying jeep liberty...my mechanic found only four screws holding transmission when it required ten screws. Its costing me 1500.00 on repairs. Carlos is telling me it's my problem. They need to step up on general vehicle maintenance. Fortunately when the car died on me I didnt have my wife and grandkids in vehicle at the time..its only fair that they should pay for the repairs they overlooked...
They get 5 stars from me because of our salesman, Angel. I was a very nervous first time car buyer, but he took his time patiently explaining things I needed to know and made me feel really good about my decision. We now have a beautiful Infiniti Q50 in our driveway. Best believe I will be buying my next cars from Angel again. Thank you for shattering all negative images I had of car salesmen! You definitely went above and beyond.
I was car shopping at other dealers, happen to be just passing by, walked in. I didn't buy any car on that day but, Christopher was very professional, honest and helpful. After checking about 5 dealers, I find this place honest had the car I wanted, today, I went back for the test drive, price didn't change, so they did all the paper works, left the deposit, drove my new altima in 1hr. Thank you for your help Chris..
Went there to look at a great car with one previous owner spoke to Michael who helped me with everything, they really go above and beyond they are not pushy or in a rush to sell you anything they let you take your time and actually let you think about all your options. Really good people that make you feel comfortable about buying a car and that's how a dealership should me you feel. Very happy with my purchase.
Experienced great customer service (especially from my boy Angel and Genesis as well)... Really worked with me to expedite the sale process. Chose theM instead of another dealership due to the 100,000 mile/10 year warranty they offered for pre-owned vehicles and the great price for the car I wanted. Left a satisfied customer and will def recommend to any friends/family members looking to buy a car soon
Bought my first car here thanks to Cynthia, Dewan, and Chris. Dewan is a great enthusiastic salesman who truly wants to help you purchase the car of your dreams. Chris the finance manager will fight for you and your approval. He sticks his neck out for his customers. After your purchase they will still be there for you. Thanks to everybody I know own a beautiful 2013 Honda Accord. Thanks showroom auto!
Sales person is extremely rude over the phone. They act like asking basic questions about a car that they have available is unreasonable, seem very impatient. Why would ever treat someone like that if they're about to write you a check for thousands of dollars? Definitely just lost my business. I don't care how great you think your cars are, just don't be rude to people. This should be common sense.
Janet is completely bad. She just cut my phone. She never tell me the price. She just still saying let me coming to the store, If not, She directly hang up the phone call. After I did not talk to them, She call me again and ask me when will I go to the store to buy the car. It is really ridiculous. If you do not tell the customer price, they must add several other prices if I come to the store!!!
Brought my BMW 5 series from LIC showroom, the customer service was great. Christian Ortiz was our sales rep. He was great! Was not pushy at all and was willing to show me any car from the showroom. The paperwork was quick. The finance manager was able to get us a really good rate and willing to work with us to stay within our budget. Would definitely recommend this place when shopping for cars.
The sales man was very arrogant. Told me I wouldn’t qualify for a loan unless it was at 17% there was a hidden warrantee charge for $3400...Ended up going to Another dealership and getting a loan at 7% and got the same car I wanted with a better warranty for a lot less...this place just doesn’t know how to communicate right with customers... One word of advice to the show room humble yourselves
I purchased a 2014 BMW 535i. I love the family like atmosphere they have here. Carlos and Chris were welcoming. I really appreciate Chris going the extra mile for me to get me into the vehicle I want. My family shops for vehicles here as well. They have great quality AND selection of pre owned vehicles. You also feel good & secure about your purchase. I definitely will do business here again
I would not recommend this dealership. Customer Service is everyrhing and its something that Chris doesn't have. I was better off purchasing somewhere else where it took 2 hours for me to find, testdrive, get approved, get insurance and plates. I drove off the lot that same night. Beware of this dealership. They only help a specific type of customer. I agree with Kevin's review.
Not gonna lie . This man Chris Trust me when I tell . If you need a dealership that’s gonna do right by you and make sure you’re in good hands . That’s man right there should be rewarded. Once i walked in the building , I felt the love . I wasn’t even 3 steps in and the customer service met me at the door . If you need a car with positive help . Make your down there . Trust .
Mr.Chris and the team at Showroom were wonderful. The experience they created for us typifies the customer experience for everybody else. My wife is ecstatic about the new vehicle and quite honestly I think I have found myself a truly personable group who had our best interest within their hearts from the moment we discussed what we wanted. Hats off to Showroom Auto....
Extremely disappointed. Deceptive price listed. Vehicle was listed for $19k on cars.com and I drove from PA to see the vehicle (2 hour drive). Car was as advertised, but when it came to the price, the salesperson told me that it was $2K higher than advertised. He said the price listed was with a $2k deposit. Nowhere in the cars.com listing did it have that information.
DO NOT GO TO THIS PLACE! The salesmen were great but the FINANCIAL guy was the biggest jerk, selfish, and inconsiderate. He made us wait 3 hours just to tell us the car is $10,900 but out the door you will pay $3000 more for THIER FEES! Not including the registration and taxes. The total from the sales prices was $5000 more. If i can this "business" zero stars i would.
I could not have choose a better place to buy my car. Angel was great, he assisted me with everything. I originally wanted to buy a 2015 BMW, but with the help of Angel I walked out with a great 2017 BMW. I really appreciate all his help, Angel made sure I was satisfied and because of him I ended up make a better choice . Thank you! Will definitely be coming back.
Wish I can give this dealer a zero star. STAY AWAY. Manager is a big SCAMMER. Advertises low price which aren't true then imposes a warranty as a must in order to purchase. Big rip off BEWARE. He requested a down payment in order to qualify but then he never deducted from price. It was my first time buying a used car. NEVER AGAIN/BEWARE OF THESE DIRTY TACTICS
Two weeks ago I purchased a car from showroom auto and they worked with me and helped me get the car I wanted when nobody else would work with me. I'm digging my mint condition ride. I recommend going there for quality mint condition cars and professional staff and management that will help you get what you need. Shoutout to showroom auto
BIG RIP OFF first time buyers beaware of this establishment and what you're buying and how much the vehicle is actually worth that you're planning to purchase, also how much u put as down-payment. Read contracts throughly. This place is just looking to rip people off my advice is to run ♀️ as far away from this place as possible …
bought my first car today dealing with the salesman Robert, I didn't go in with the expectations of coming out on the spot with a car. he found me an insurance company wanting to work with me for a reasonable price and a reasonable note! they made me feel comfortable and I left very satisfied. Defiantly will be going back !!!!!!
I really loved the experience i had with all the people there. Amir was the best, he got me this beautiful ford fusion. I live in the area and drive past the dealership everyday. I did my research and found the best deal here. Next time i will bring my cousin with me and he will be just as happy as me. Thank you show room auto.
I had an overall great experience. A young lady by the name of Genesis was the first I spoke to on the phone. She was very kind and professional. She even called me back with a follow up call after I visited the showroom. At the showroom I met Angel who was knowledgable and helpful. Very nice showroom and overall Great staff!
If you're in the market for a car you have to go to Showroom Auto! Many models to choose from. Staff is professional and friendly. No pushy salesman stuff. They will work with you. Chris got me financed at a fair rate, within my budget. I cannot say enough good comments about them. Best experience and I love my Honda HRV!
Showroom auto was amazing the people are great and there cars are wonderful very clean and under warranty best experience I ever had buying a car would recommend them to my friends and family Chris thanks they have really nice inventory and the cars kept inside really maintained you got check these guys out . …
Chris and Genesis are AMAZING! My boyfriend and I purchased our first car together there and they were fantastic. They were able to help us get the car we wanted & we DROVE out of there with smiles !! If you guys need a car, PLEASE head to showroom auto. You WON’T be disappointed! Say “Geraldine” or “Erick” sent you!
Great experience at this dealer, cannot really fault them. The cars are so clean and in good condition compared to the other dealers nearby. Also everything is certified. Really like the fact they do not pounce on you soon as you get in the door and no pressure. Ask for Angel, great guy and straight up.
Great service great car I bought a Honda Pilot 2011 with 55k miles 6 months ago, great deal very helpful and honest staff did the most to get me the best terms of finance I would personally recommend them again. Major World could NOT provide me with a finance but Chris did, YES YOU CAN Chris. Thank you
Cristian Ortiz was extremely helpful helped me take out my 2015 wrx the same day also if it was for the lady genesis at the front desk was very helpful and was the main reason I bought the car she’s very welcoming and professional. Assisted w drinks she made it feel comfortable to be at auto showroom
Nobody beats Showroom Auto, if you’re looking for a great Pre-owned vehicle, I totally Recommend this place, Great vehicles and I really like the family atmosphere they have over there. Chris and Carlos are like brothers and they treated us like family! Great place will definitely do business again
I recently went there to buy a 2015 Nissan. Christian Ortiz was there to help me from the beginning to the end. I was so nervous about buying a car for the first time but he helped make the process super easy. He even stayed with me after the store was closed to make sure I drove home happy.
Thank You David for Helping us purchase the 2013 Jeep Grand Cherokee. You allowed for us to feel without pressure, and very comfortably introduced us to the process of the purchase. Thank you also to Chris for getting us a great interest rate. Our Vehicle is Amazing. Thank You Showroom Auto!
Sales rep Nick and Financial manager Chris were able to get my husband and I in an Audi Q5 in no time. Both had very good customer service skills. They made sure we walked out with the car we came in to purchase. Would highly recommend this dealership if you're looking to purchase a car.
I had a EXCELLENT experience… Chris helped me make it happened… He got me the vehicle I wanted… I am so happy for that… Chris explained everything to me and didn’t rush me… He made sure explain the breakdown of everything… I’m happy… I would recommend this car dealership to anyone…
We bought a car from Showroom Auto today and had a great experience. Our salesman Nick was amazing! Most importantly he was patient, explained everything very thoroughly. My sister said she’ll come back here when time comes for her next car. Thank you Nick And Showroom Auto!
If you really want to buy a car this should be your first and last stop. I recently purchased a 2012 Honda civic and I absolutely love it! Everyone at the dealership was amazing and Dewan had great customer service. He truly made it quick and easy car buying experience.
Amazing experience with Carlos and Chris!If you would like to get a clean clean car go to showroom.The cars are spotless and they are very helpful all the way during the purchase process.I wouldn’t go anywhere else and I love my new car from showroom!Thank you guys!
Was recommended to show room auto by my brother since he purchased his car here. From when I got in, to signing the last paper, Aziz was super helpful, friendly, and all-around a great guy! Got a great car, super low mileage & would definitely do it all over again!
I had a VERY GREAT experience with this dealership, I brought my first car here and it’s everything I could have ever imagined, in excellent condition. I highly recommend, purchasing your choice of vehicle here ! There cars are the cleanest and well taken care of .
Best experience I’ve ever had! The buying experience was extremely smooth, transparent and time efficient. Chris and Carlos took their time to make sure I get the best rate possible. Thank you guys! I will definitely recommend Showroom Auto to friends and family!!
I would definitely recommend people to come here & purchase a vehicle they have great selection of cars. Genesis was very attentive & professional. Chris the financial manager was very helpful & helped me leave with the car I wanted. I Give Showroom Auto an A+
I went to auto showroom looking for a safe vehicle for me & my pregnant girlfriend. Robert (Salesman) was very helpful & gave great details on my vehicle. With him just having a baby he knew exactly what I should be looking for in the car. Great Service !
My dealer Mr. Robert was very kind nd genuine. He knew a lot about the car I was purchasing. Every question I had asked, he knew the answer to. I would recommend him to help you with all your questions and concerns. He is a well informed gentleman.
Came into Showroom Auto to purchase a vehicle BMW 540i, Chris the manager was great and helped me get the best and lowest interest rate was on the car. Service here is amazing and will definitely come again to purchase more cars in the future
Chris was not helpful at all me and my boyfriend walked in to test drive a car and we didn’t even get to test drive it! My boyfriend spoke to Chris on the phone and then he continued to deny having a conversation about the car on the phone.
Just purchased a 2010 Mercedes GL450 from Showroom Auto and the experience was great... The Entire Team was great to deal with and the quality of cars was fantastic. Want to say my thanks to Dewan (Sales) for going above and beyond for his
Brought a Audi A7 from Showroom auto. Chris was very helpful and got me a good deal with my credit score. After having the car for 1 week it happened to be leaking oil and the flex pipe broke. I live 2 hours away from this dealer ship. I
Where do I begin I came here a few years ago to buy a vehicle and had a bad experience. I was recently told that this place is under new ownership so I called to confirm this. The receptionist answered the phone and I asked for the
Honestly I don't know why anyone would even bother shopping other used car dealers in that area. That Naida Certification that comes with that 125 point inspection means you know you're getting a quality used vehicle. Plus as a former
Worst place to buy a vehicle, drove down 4 hours to buy a car that was said to be in perfect 100% road ready condition. Test drove the car, noticed a light on the dash was on. I brought it to the sales persons attention, he refused to
DO NOT, I REPEAT, DO NOT PURCHASE ANY VEHICLES FROM SHOW ROOM AUTO!!! As a former employee, I got a first hand experience of all the shadiness. From say anything to make a purchase, by telling customers that vechicle were never in any
3258 reviews
134-01 Atlantic Ave, Richmond Hill, NY 11418