The mattress we purchased is great, as it’s the same we bought previously. This is the reason we returned to Sleepy’s. The customer service on the day of purchase was friendly and professional. However, the mattress they gave us upon pick up was the wrong one, a cheaper version of the one we purchased). We did not discover this until we got it home (Tasman Peninsular). When we spoke with Sleepy’s, the owner admitted their mistake and began the process of re-ordering the correct mattress. Unfortunately, no delivery service was offered (to swap mattresses) due to our location. After waiting another week for the intended mattress, we took the mattress back to store, and picked up our intended mattress at our own cost (time/fuel). Owner assured us over the phone that Sleepy’s would provide some type of compensation for the trouble. However, when we swapped mattresses, nothing had been organised or was offered. By that stage we cut our losses and were just glad to finally have the mattress we purchased. As a returning customer, this has lessened our experience with this store. There was ample opportunity to turn the mistake into a more positive customer experience, but the opportunity wasn’t taken.

Spoke to Charis the other day, told her we weren't interested in buying anytime soon just wanted a price. She was so lovely gave us heaps of information. Helping us choose the correct type of mattress for us, as well as for my mum. Wrote up a quote for us to take home with us so we could have a think. This was a week ago, we had no intention of getting the mattresses for a month or so yet but was just so happy with the service and information given (and the price!) That today we decided stuff it! We live out of town so called up to enquire about the best way to go about it and spoke to Sandra who helped us very quickly process the transaction over the phone and let us know everything we needed to know for delivery. On top of all this they are also taking our old mattress for us ^.^ Very impressed with the service, will certainly be recommending to our friends:)

My husband and I are moving into a new home and wanted to buy a new mattress. We’ve never had to do anything like this before and had absolutely no idea where to start. We’d been into other mattress stores and just felt overwhelmed by the choices and options; but not at Sleepy’s! The minute we walked in Patrick was there and able to walk us through all the best options to suit our needs and provide us a quote. We left to think on it all and then came back literally half an hour later because we were so happy with the service (and the sale) we just couldn’t pass it up! Jules then helped us further and honestly we couldn’t fault the whole process. 100% recommend.

Purchased a new mattress and was given a date for delivery. When the mattress didn't arrive on the date provided we called and were told that it had only just arrived in store and the delivery timeframe had been missed. We had interstate guests relying on a bed for the night that had to instead book a hotel room last minute. The sales lady (Tina), rather than accepting responsibility instead said "sorry but we never guarantee delivery". Surely the store would have known the mattress wouldn't be in in time and could have called us the day prior so that we could have made alternate arrangements. Poor customer service.

I had the friendliest service by Patrick who also gave me all the information and help needed to purchase the right mattress for my mother and myself. The other staff members were also very friendly and made my purchase time and enjoyable experience. I will be recommending this store to my friends and family. Thank you so very much for helping me find the right mattress and without any pushy sales approach. Looking forward to receiving the mattresses soon and having the best sleep I've had in years

Great service, product knowledge, felt our custom was important, not pushy, Sandra listen to our needs, recommended choice of products which suited our needs, stepped back and let us make the decision. Paperwork was quick and easy, information on time line for delivery etc all covered any other enquiries welcomed and sincere in us having found just what we were looking for. Highly recommended small business with people who have genuine passion. Andrea Verger

We were served by Sue and Sandra. It’s always good to encounter experienced staff like Sue and the business owner, Sandra. Their knowledge was excellent and listening skills matched this. Sue was able to gradually build the range and options in a pedagogical manner that made sense. Ultimately we had enough information to make a decision, without being rushed. Finally, the prices were superb relative to competitors. Thanks very much for your thorough service.

Recently my mother purchased an adjustable bed, base and accessories. Sandra the owner was really helpful, she was very knowledgeable, patient and explained all the different options available to my elderly mother. She made my mother feel special and confident she was going to purchase a product to suit her needs at a reasonable price. My mother is happy with her purchases, we would both like to thank Sandra for her excellent customer service.

I felt comfortabke when I first stepped into Sleepys in Cambridge. The customer service staff were happy and laughing. Patrick gave me really good infornation on comparable beds and bases and I found him pleasant and professional. Its nice to speak to people who are proud of the product they sell. Patrick was easy going and by far the best salesperson we spoke with that morning on our search for the perfect bed. Thankyou Sleepys

Ali and her team were amazing! My husband and I came into the Cambridge store with our 2 year old and while we were speaking with Ali and trying different mattresses, another staff member, I think, Jules took our son and played hide and seek with him and did drawings. Ali was extremely knowledgeable and we ended up purchasing the first bed she recommended to us, it was perfect! A fantastic team, friendly knowledge and caring.

I’m reviewing on behalf of my Grandmother. She needed a new mattress so we attended the Cambridge, Tasmania store. Tina helped her pick the right mattress and spent so much time answering questions and explaining different options. We went away and tried other stores but the customer service was no where near what Tina offered. We went back and purchased what Tina had recommended. Very knowledgeable, helpful and genuine.

Having made a previous purchase, I decided to go back. I was not disappointed. As soon as I walked in I was greeted with a big 'hello' and 'welcome' to our store. Questions were asked about the type of comfort level I liked. After having bed types, springs, layers etc, and laying on 4 different beds I was able to make my purchase. I am proud to buy a Tassie made product while be able to support a Tassie owned business.

I was attended to by Juls as I walked into the shop. I mentioned I had narrowed my search with filters on the website. She ran through some questions to get a feel of what I was after and showed me a mattress I had not come across online which is a better fit for mine and my partner’s needs. We have been return customer’s for the third time now and will continue business with Sleepy’s Cambridge. Thanks again to Juls.

I searched for a mattress over two weekends trying the product a number of times in various stores, I must say that even with different staff members serving me with each visit the experience was first class and they knew more about their product than the others I saw. They listened guided and recommended and the mattress felt very comfortable. I don't normally do a review but the service was so good.

Sleepy’s at Cambridge is an excellent place to get personal help in buying a new mattress. Ali was our mattress expert with sound advice, no hard sell rather encouraging as much time as needed to test the options and assess the benefits of the various options. Well worth the drive out from Hobart. Rate the experience excellent and hopefully chose the right mattress. Helped that the EOFY sale was on.

No better place in Hobart for mattresses, pillows, and expert product knowledge and advice. Have been a repeat customer for many years and would never go elsewhere. Patrick and Nigel have dealt with us and both have a very strong knowledge of their products and what customers need to consider when searching for the right one. Thanks again, we are very happy with our new mattress and setup!

My partner and I went to Sleepy’s in Cambridge thinking it would be the first of many stops in finding our perfect mattress. We were instantly met by a lovely worker, Maureen, who took her time with us mattress novices and was so helpful without being pushy. She made our experience so much easier and pleasant and we purchased a mattress without needing to look elsewhere. Thanks Maureen!

Such a great experience at Sleepys. The warm welcome to the store was just the beginning. The ladies in the store had excellent knowledge, they were patient as I tried out numerous beds and narrowed down my choice to two, then proceeded to go from.one to the other testing comfort many times. There was no pressure and after I made my decision the process was seamless. Highly recommended.

Very pleased with the care and attention from Sandra this morning. There was no pressure put on us. We were given plenty of time to sample the various mattress types and came away with a really satisfied feeling. She is a very charming and efficient lady and we would certainly recommend her to anyone looking for a new mattress. I'm sure we will enjoy our new purchase. Michael and Mary.

Patrick was so lovely and friendly. He listened to our sleep needs and explained the construction of the mattresses and what would best suit. He found us the perfect mattresses and the best part was the sale. It came in under our budget and we were also able to get new memory foam pillows to complete our purchase. Now we just have to wait for delivery! Highly recommend.

Sleepy's Hobart. As soon as you walk into the store you are made to feel welcomed. The staff ask questions to find the right mattress for you. We were directed to a certain mattress but explained it was out of our budget, we were then shown mattresses in our price range. Alison was very helpful and explained delivery and old mattress removal. An easy experience all up.

Just bought our new mattress at Sleepy's. Alex was super informative and helpful as well as obviously being very experienced in mattresses. He went through all of the specific aspects that we should consider. In the end our choice was made very simple. Thanks for a great mattress and and entertaining, informative and positive experience. George and Cristina

The customer service show by Sandra at Sleepy's Cambridge was very informative and very thorough. The process was without a hitch and am now waiting on delivery. Sandra took me through all the facets of the product and what I will be purchasing. Sandra showed a very friendly demeanor and provided a great atmosphere that put me at ease straight away.

The staff member I had dealings with was very helpful and understanding of what particular mattress I required his name is Patrick, I was happy to pay in full on the spot even though this was not necessary and this was explained to me. As soon as it arrives in store they will contact me for delivery time. Glad I went with a Tassie made product.

For our recent move to Tasmania we decided to get the perfect bed and Sleepy’s in Hobart certainly made sure we got the perfect mattress for it! We had to arrange everything over the phone and Wayne and his team could not have been more helpful and accommodating, thank you so much! The mattress really is perfect - the best we’ve ever had!

Super helpful! Actually engaged with me as a customer. Asked a series of questions and provided valuable feedback and assistance with matress selection. Patrick was particularly awesome 10/5 stars for you. Have also spoken to other staff re. other items and delivery. Similar experience. Helpful, friendly and remembered my name and order.

The service was 100% from the moment I stepped in the door. My chiropractor recommended these guys and I would do so as well. Alex did all the thinking for me and made decision making so much easier. I now have some great sleeps to look forward to and I was able to leave a deposit and lay buy. Even the ladies behind the desk were lovely.

Excellent service very clean and tidy store also the guy knows he's stuff about beds and yes he does ask you some questions about how you sleep which is very useful information. Yes we brought a brand new Queen size bed very comfortable fell in love with the King to if you go in ask for Patrick what a legend!!! I went to Cambridge store

I wished we went to Sleepys first instead of getting frustrated with lack of customer service at others stores. As soon as we walked into the store Patrick knew what questions to ask and what we needed. He was friendly and very knowledgeable on all the mattress and bed heads. If you are looking for a mattress I highly recommend Sleepys

Staff were super helpful. There was no sales pressure and even though they had a sale on there was further discount given when asked. I'm confident that sleeping will be so much better on these mattresses we just purchased. I would thoroughly recommend them if you are wanting quality Australian (mattresses at least) products.

Sandra helped my partner and I look for a new mattress. Could not fault her at all, great manners, very friendly, wealth of knowledge, acknowledged when we needed time to think between ourselves and was focused on our individual needs and not obtaining a sale. We had a great experience and couldn't recommend the store enough.

Tina was amazing! She guided myself and my husband through the showroom as he has back issues and decided that it was time for a new mattress. I did not expect the one we chose to be made in Tasmania, plus it will be delivered in a week and they will also take away the old mattress as part of the delivery charge!

We shopped around many stores but found Sleepy’s staff most helpful - they enjoy their job and it shows. The products were Tassie made and very comparable to other brands. We looked online but there’s nothing better than seeing the fabrics, structures and actually trying out the beds! Thanks Sleepy’s!!

While my partner and I did not end up buying a mattress from Sleepy's, we wanted to write a review anyway to highlight Patrick's wonderful service. He was extremely knowledgeable, understanding of our needs, and not pushy at all. We would definitely visit again the next time we have any bedding needs.

Great range of mattresses at prices to suit everyone. Sandra was super friendly and helpful in explaining the different levels of comfort & support for each particular mattress. It was so refreshing to receive such lovely customer service by Sandra, who obviously loves what she does. Thank you.

Wonderful caring service, took the time to ask us all the pertinent questions in regards to our health and needs and spent quite a while with us in store while we product tested. Delivery was prompt, drivers friendly, courteous and very helpful. Fantastic! Thank you "Sleepy's" top marks!

I was very happy with the support, extra information and answers to all my questions. I had a bed that was 8 years old that I enjoyed and was comfortable on. I'm looking forward to this replacement for the next 8 or 10 years too. I am happy with my purchase from your Tasmanian company.

Walked in and was warmly welcomed by Tina. She allowed my girlfriend and I do a lap of the store before approaching and she instantly made us feel comfortable. She listened to our needs and we felt like she wanted what was best for those needs. She is a rockstar of a salesperson.

We were doing some initial research for a new mattress today and Patrick was so helpful and knowledgeable. He suggested several mattresses that would suit the way we slept. Great customer service, smooth purchasing process, and perfect new mattress. Flexible on delivery, too.

Great service and good product knowledge delivered a high quality purchase experience. With a purchase price point of +5k I was pleased to have an all too rare pleasurable shopping experience. Looking forward to a similar standard with delivery and setup. Worth 5 stars!

Great selection of beds in the show room. Wayne, staff member that looked after my partner and I was very helpful and informative in assisting us in choosing the bed we finally purchased. Would highly recommend Sleepys to anyone considering purchasing a top quality bed.

Efficient response to my web inquiry contact form. There was a rapid response phone call from the local store. Staff are knowledgeable and pleasant. The range of quality products is extensive and prices are good. On principle, it is great to support Tasmanian jobs.

Patrick was very helpful, his knowledge and time taken to explain all the differences and benefits of the range of mattress's is commendable. It was his level of service that stood out and got us over the line to make a purchase!! Thank you Patrick! …

The lovely ladies at Sleeps, Cambridge TAS were absolutely amazing. They helped, guided and were full of knowledge choosing my new mattress. I highly recommend them. And the price was amazing, so much better value than others and better quality.

Having Sandra help us recently was a very positive experience. She could not do enough to help us, she was most professional and delightfully friendly. Her advice was sound and we are very happy with the thorough service and product.

Wonderful service from Alison at Cambridge Park store. She really took the time to understand our requirements and then took us through each of her suggestions so we could make a really informed decision. Great range of products too.

We went to 3 shops to look at mattresses, and Sleepy’s was the only store where we were offered help right away by a knowledgeable staff member. We really felt our purchase was tailored to our needs and we felt listened to.

After visiting three mattress stores in Cambridge park, Sleepys was the only store to give us detailed assistance, helping us to find the perfect mattress for us! And within a tight budget! Super happy with our purchase

Extremely happy with our purchase at Sleepy’s thanks to Patrick for his personal service. Patrick was very knowledgeable and found us the perfect mattress to suit our needs. We couldn’t recommend Sleepy’s any higher.

Always a friendly greeting, fantastic service and staff have great knowledge of their products. Always happy to support local businesses and even better when the experience is as easy and positive as this.

Patrick was AMAZING! So so helpful and full of knowledge!! We are very happy with our purchase, felt no pressure and got an amazing price due to their sales! Would definitely definitely recommend.

Great service, very knowledgeable and friendly staff. We have just bought our second mattress from here, I don’t think I’d go anywhere else because we have had such a great experience both times!

Great sales staff and good range of products. I feel confident that we have made the right choice of mattress based on the information given to the very friendly staff member who assisted us.

The staff were very welcoming and well informed. They were able to direct us to the mattresses that were within our price range and help us choose the most appropriate one. Excellent service.

Such an easy decision as to which mattress and base to buy due to Patrick’s product knowledge and simple explanation of all the differences. A really nice friendly relaxed approach. Thank you

We've had our Jade Firm Queen for about a month now. Just love it. Supports my arthritic back beautifully and a literal dream to sleep on. Exemplary service from the team at Cambridge Park

Very good service and high quality mattress! We had a great talk with Tina. She is very friendly and patient to assist us with every questions. We trust Sleepy’s services and quality.

Excellent service from Patrick, knowledgeable & able to help us choose our bed. Have always found all staff to be helpful at Sleepy’s. Looking forward to our new bed. Highly recommend

Great service by all staff! No pressure sales, happy to show all budget levels, and happy to explain different products and tech that goes into beds these days. Very happy customer!

Very helpful and knowledgeable staff without being overbearing. Returned after 30min to make purchase and spoke to a different, equally as friendly and helpful sales person.

Fabulous customer service from Patrick who I highly recommend discussing your new mattress needs with. Patrick listened to what we needed and sold us the perfect mattress.

Excellent customer service. The two ladies were very accommodating in helping us find the right mattress for our needs. Highly recommended sleepys Cambridge. Thanks again

Couldn't be happier with service received from Patrick at Cambridge store. Dumbed everything down so we understood benefits of mattress selected.

Allison was incredibly helpful and knowledgeable. We are delighted with our new bed! Would definitely recommend for customer service and quality.

Very helpful and knew their product unlike the competition. Patrick was particularly helpful but the whole team made us welcome and eager to help

Both Tina and Alison have been delightful and most helpful in assisting us with the purchase of our new bed and we look forward to its delivery!

I was given good information and not rushed into a purchase. Happy with both service and price. Looking forward to sleeping on my new mattress!

Alison, at Cambridge, was very professional in the attention, consideration and advice she gave us, resulting in a very satisfying experience.

Went in looking for a new mattress was umming and areing on which 1, but was happy to walk out with a new 1 after the assistance from Tina.

Staff (Tina) were very friendly, polite and knowledgable of their product. Price was competetive. A pleasure to do business with.

Friendly, knowledgeable service, without feeling pressured to make a decision straight away. Also a very good delivery fee!

Alison was helpful and knowledgeable without being pushy. A very friendly and professional business. And a great product.

Allison was very helpful, informative, engaging and helped us decide on what was the best mattress to suit our new

Would recommend Patrick. He was professional, he knew want he was taking about and wasn't pushing for a sale.

Fantastic experience, great advice and knowledge of the products. Can’t wait for my new mattress to arrive.

The service and information we received from Ally was very helpful in deciding on what mattress to buy .

Great company to deal with! Responsive, professional and Tina’s friendly expertise was much appreciated.

We found the customer service very good. Very polite and a good understanding of their product.

Tina was so personable and assistive. We found the bed we wanted and needed. Great experience.

Patrick was very patient and helpful. We got the mattress we wanted after trying several.

We found Tina to be exceptionally helpful. We will recommend her to all of our friends.

Great service, friendly and helpful. Efficient and made buying a mattress very easy.

Jules was very knowledgeable and helped me choose the right mattress for me.

Excellent service, fantastic staff. Looking forward to our new bed ❤️❤️❤️❤️

Excellent service from Patrick and the team. Highly recommended.

Such a great experience, so easy with friendly efficient staff

Lovely service and great mattresses. I will always buy here.

Friendly and knowledgeable service. Highly recommend.

Alison was helpful and gentle...easy purchase!

Great customer service and great stafff