Most workers were extremely slow and rude (literally only nice one I saw was named Gaby I believe). First time I walked in was told it would be another 30 mins, no big deal, so I just walked around and killed time for about 35-40 mins and then came back to check. Was told again it would be probably another 30 mins. This time I was a little annoyed, but Gaby was nice about it so I was fine and just went home for a few hours. Next time I came back, waited in line for around 20 minutes. Interaction with the lady that was currently up at the front when I went back started out pretty normal but got progressively more rude as it went on. (I was picking up for someone who had just gotten their wisdom teeth taken out) She asked if said person had insurance (thought that was weird cause it should be on file since we've picked up there for them before). Honestly didn't know it so I said I would come back and she was was like "yeah you do that" in a very snarky tone. So I went home again and came back for the 4th time and was relieved to see Gaby at the front instead of other lady. Customer in front of me was also picking up and I notice they were kind of angry because they were called and told it would be 5 mins for the med pickup and then got in and was told 30. Someone in the back just started yelling at the customer, for what felt like no reason as the customer didn't seem to be aggressive in anyway. I was mortified and honestly now kind of nervous to go up to pick up. Thankfully Gaby was super nice and found the file right away, didn't need any other info other than license (cause it was already in system). Now, I don't usually judge or assume the worst in people, but both rude workers only seemed to be rude or give a hard time to people who weren't white or at least seemed it. Other people who were Hispanic or other seemed to have to wait longer or get asked more unnecessary questions and then have to get yelled at or talked down to in a rude tone.

The Pharmacy assistant said the pharmacist was choosing not to fill my prescription, that pharmacist said I should just look for a different pharmacy (which I already had) I said I would like to talk directly to the pharmacy. They put me on hold so long it rang to the Pharmacy again like a new number. First two times they picked it up without saying anything and put it back on hold. The third time a new person picked it up, when I said I'd been on hold for the pharmacist I could hear them in the background say "Oh my god she's still there." When the pharmacist finally got on and I explained the situation she instantly started yelling at me and accused me of just drug seeking because my provider changed recently. That obviously it was suspicious that I had 2 providers request my prescription in the past. I explained that my original provider left the group a couple months ago and now I have a new provider. I still don't have my prescription and I am shaking I'm so upset

I've been going here for 5 years and will ask my doctors to change my prescription to somewhere else. Anywhere else. The store is filthy and a health hazard to enter. Pharmacy employees have changed from being friendly and helpful to curt, disrespectful, and outright rude. It used to be that monthly prescriptions were automatically refilled. Now I have to call them in and if anyone actually answers the phone, they are rude and tell me to use the phone app. This store has absolutely NO customer service.

Un super mal servicio duran mucho para dar la medicina no es de horas es de días no importa mucho cuando no es de mucha urgencia me a pasado muchas veces pero hoy mi hija tuvo una cirugía pusieron la orden desde las 9:00 am ya son pasadas de las 12:18 pm me dijeron en la clínica desde las 10:00 que ya debería estar listo y fui y que si quería me esperara y asta ahorita estoy esperando y mi hija con muchísimo dolor

I came here once before because it seemed like they had their act together. Found out a day before my next 8 hour shift that they don't have my medication and don't know when they will again. It's not something I could have filled sooner, my doctor isn't in today, and I have one left. I consider forcing people to give any stars at all in order to leave a review to be a deceptive practice. 0/10 F-

I have been filling my prescriptions here for at least 18 years .Even through many changes in staff, I've been treated with as much professional and friendly service ,no one could ask for any better .I know them all by name even those who have gone to other stores some time ago . I wish I could tell them all thank you.

The absolute worst pharmacy ever. BEWARE. Do not go here. They filled my medicine with the wrong medicine and sent me to the ER AND I NEARLY died. It gave me heart problems. On top of that, they’re rude, lie about sending your refills to your doctor, incompetent etc. smiths/Kroger should shut this pharmacy down. Now.

alot of these revoews r kinda old so here is a recent one. DO NOT FILL UR SCRIPTS HERE!!!! beg ur doctor to fill it somewhere else. the pharmacy here truely sucks the pharmasist alone is so rude and disrespectful and the techs r even ruder. just bc of the side of town this place is at they treat everyone like

Extremely rude and slow. Needs better management. My family and I have come here for 20+yrs. This is the worst pharmacy staff we have seen yet! It states on line it open at 0900 but don't open until 1000 and closes early..

Smiths pharmacy sucks didnt have stuff to fill urgernt prescriptions instead of trying to find a nother smiths pharmacy that had the product made me have to go to emergency room

They don't answer the phone . They tell you you can fill your prescription one day then then they change it to a other day . Not worth the hassle I'm going back to Walgreens

Worst pharmacy ever. Ever worse then dealing with IHS. Getting anything here is like pulling teeth. Man I want my doctor to switch from this pharmacy so freaking bad

The pharmacy staff is very professional and excellent quality service all the time! Thanks!!

Very helpful, watched them get discounts for an elderly customer, really kind staff.

I like how you save on points for gas

Always friendly staff.