Solitaire Jewellery

225 reviews

25-55 Overland Dr, Narre Warren VIC 3805, Australia

solitairejewellery.com.au

+61387865356

About

Solitaire Jewellery is a Jewelry store located at 25-55 Overland Dr, Narre Warren VIC 3805, Australia. It has received 225 reviews with an average rating of 5.0 stars.

Photos

Hours

Monday9AM-9PM
Tuesday9AM-9PM
Wednesday9AM-5PM
Thursday10AM-5PM
Friday9AM-5:30PM
Saturday9AM-5:30PM
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Solitaire Jewellery: 25-55 Overland Dr, Narre Warren VIC 3805, Australia

  • Solitaire Jewellery has 5.0 stars from 225 reviews

  • Jewelry store

  • "My fiancé and I decided last minute to have a quick look at Solitaire Jewellery (Fountain gate location) and i'm so glad we did! after having zero luck finding the sort of unique style wedding band I was after to match my engagement ring in any stores I was losing hope, however their wonderful staff member Bianca informed me that they do a lot of custom work in their store, she showed me a big folder of their previous work, and said they would be more than happy to help me create my dream ring from some inspiration i'd found online"

    "I can not recommend Solitaire Jewellery highly enough"

    "We had the pleasure of dealing with Katherine at Casey Central to arrange my wedding band"

    "After embarrassingly having to go into store to have my engagement ring cut off due to my finger swelling - I just wanted to publicly thank the lady and gentleman who served me"

    "My husband and I both bought our wedding bands from Solitaire Jewellery in Casey Central"

Reviews

  • SnowClover

My fiancé and I decided last minute to have a quick look at Solitaire Jewellery (Fountain gate location) and i'm so glad we did! after having zero luck finding the sort of unique style wedding band I was after to match my engagement ring in any stores I was losing hope, however their wonderful staff member Bianca informed me that they do a lot of custom work in their store, she showed me a big folder of their previous work, and said they would be more than happy to help me create my dream ring from some inspiration i'd found online. She took her time with me to help sketch up a few designs and discuss options and prices with Sam the owner. The service I received from all the staff, especially from Bianca is probably the best i've ever had and is a large part of why I felt comfortable putting a deposit down within 20 minutes or so of stepping into the store. She is so lovely and personable, not pushy at all and you can tell she cares about her customers. I always thought a custom ring would be out of my reach financially however it was much more affordable than I expected, in fact moreso than a lot of the standard designs i'd seen elsewhere! they are more than happy to work around your budget with different design options to try and achieve your vision. To say I am happy with the outcome is an understatement, Sam is clearly an expert in his field, the attention to detail on the carving is fantastic and it looks exactly like the inspiration picture. I fell in love with it the second I put it on. Thank you all to the entire team at Solitaire Jewellery Fountain gate (The bottle of wine was a lovely touch too ;) ), you've made the 7 month wait until I can wear my beautiful ring much harder! - Kira

  • ajkroenert

I can not recommend Solitaire Jewellery highly enough. After an inauspicious beginning to our engagement ring search, Solitaire was recommended by an independent diamond appraiser - we ended loving them and their jewelry so much my wife also purchased her wedding ring from here. Ash was amazing, answering our questions and helping build our confidence and knowledge to purchase our dream rings. She was accommodating to our budget and never once tried to upsell us. She simply listened to what we requested and produced beautiful ring after beautiful ring until we found the one that was perfect for us. They followed our Engagent and marriage journey with lovely messages and congratulations. We love Solitaire and everything they stand for. Beautiful, high quality rings at a range of prices to suit anyone.

  • Benjamin Newall

We had the pleasure of dealing with Katherine at Casey Central to arrange my wedding band. Honestly I had been putting it off and putting it off as it was all to much information. However Katherine made it so easy. We found a metal I liked, she helped looking at the design I want so it was still original and different. As it was a metal she was not very familiar with at first, she went away did her own research sent me an email with the information she found and was able to give me a full in-depth review of it and what to expect. There is nothing negative I can say what so ever, I will leave another review once I get the ring. Though I can't speak for the rest of the staff, if you are in Katherine's hands I promise she will do everything she can to make the whole process as seamless as possible.

  • Hannah

After embarrassingly having to go into store to have my engagement ring cut off due to my finger swelling - I just wanted to publicly thank the lady and gentleman who served me. The lady who greeted and served us was so friendly and welcoming, along with making me feel a little less embarrassed about the whole thing! Unsurprisingly, my fiancé was a little sad to see such a sentiment be torn apart however, again, was reassured that it’ll be fixed in no time! The gentleman who came to the rescue and freed my finger was also friendly, gentle and again, reassuring that my engagement ring would soon be its beautiful self again! Amazing customer service goes such a long way and is one of the reasons why I will always return to a store! Thank you!

  • Anna Furdetska

My husband and I both bought our wedding bands from Solitaire Jewellery in Casey Central. All the staff were really lovely and helpful. There is a wide range of stunning and affordable rings to suit everyone. My husband always gets compliments on his wedding band and I was able to find a wedding band that sits perfectly with my engagement ring. The service was amazing, they went above and beyond to assist us. We have come back to get my engagement ring replated with rhodium, and to get my engagement ring and wedding band soldered together and cleaned. They did a great job every time and the turn around time was quick. We highly recommend Solitaire Jewellery!

  • Kirsty Halper

My fiancée and i couldn't be happier with the amazing service we received recently at Solitaire at Fountain Gate. After looking for what felt like months for our wedding bands it was by chance we came across this store and had a look. Bianca was exceptional, so understanding and patient while we worked out what we were looking for. They weren't 'sales' pushy which made us feel even more relaxed and the whole experience from start to finish was flawless! The rings were custom made to exactly how we wanted it, so reasonably priced and they look stunning thanks to Sam and his amazing eye. Thanks you SO much to the team, highly recommend!

  • Bernadette Schultz

I highly recommend this jewellers! They are very well priced and have only the best quality! I got several quotes elsewhere of the same style ring that wasn’t even as good of a diamond but was quoted much more than these guys! The customer service is incredible and they bend over backwards to look after you. They even cleaned my other ring that was purchased elsewhere and offered to re plate it just before the wedding free of charge just because they are so generous and so nice! I left the store with our stunning wedding rings and a complimentary bottle of wine! Absolutely lovely people! Thank you so much!!!

  • Annabelle Stefica Trifunov

My Fiance had my engagement ring custom made by Sam at Fountain Gate it is absolutely stunning and beautifully crafted. We have now had all our wedding jewellery custom made from Sam at Fountain Gate store and his son from the Casey central store. All staff across both stores provide amazing service and the quality of the products are impeccable! Apart from purchasing our wedding collection my partner and I have purchased many other pieces from both stores and they have provided outstanding service through it all. Thank you to the Team at Solitaire, highly recommend for quality Jewellery!

  • Beck Stevens

Amazing service! First time customer. I went into to the store hoping to get some jewellery cleaned (that had not been brought in the store). Bianca was a joy to deal with and was also very knowledgeable of what could and couldn’t be cleaned from the 10 pieces I took in. The turnaround time was very quick - within 2 days, and my pieces came up like new. It’s like having brand new pieces. I can’t wait to wear them again. The price was excellent and the service was very customer focussed. Next time I need to buy jewellery I will definitely head to Solitaire.

  • Rykie Yates

I was recommended this store for coloured sone rings, I live several hours away from this store but to ensure I was able to achieve my dream engagement ring the staff went above and beyond listening to my style, likes and dislikes and found the exact ring I visioned, they had it custom sized just for me all over the phone and emails and had the ring couriered to my house, I have never had such dedication from a store and I will DEFINETLY be coming back! 100% recommended these guys to everyone I know, they're amazing

  • Keira Hawkins

We purchased my beautiful engagement ring from Solitaire Jewellery and it is absolutely stunning. When it was time to select my wedding band of course we went back to Solitaire. I was very fussy with what I was looking for but Ash and the team at both the Fountain Gate and Casey stores were amazing! They had lots of different bands to look at and helped us pick a wedding band that complimented my engagement ring perfectly. I am now looking forward to picking up the matching eternity ring.

  • lisa franz

Solitaire's lovely, friendly staff have always been welcoming since the first time we stepped foot in the store. We bought our stunning engagement ring from them, falling in love with it and not being able to compare it to anything else we had seen. When i lost a stone out of the ring, they happily took it in to be fixed, without hesitation and lovely service. They are the only jewellers I got to now and I would highly recommend Solitaire for any jewelry needs! Thank you so much :)

  • Emma Cameron

My husband designed my engagement ring from two rings I loved. Every single person he spoke to during this process were extremely helpful and caring making sure my ring was perfect. I absolutely love my engagement ring and we had the most amazing experience picking out our wedding bands together. We can’t thank everyone at Solitaire Jewellery enough. They made us feel like family and really look after us! We have recommended Solitaire Jewellery to everyone.

  • Sarah Higgins

These are the only jewellers I will trust with my mother's engagement ring. Not only have they looked after it for years, I had the misfortune to had it in for a service and repair just before the big 2021 lockdowns hit. Knowing how important it was to me, Sam and his team ensured the job was done in mere hours and that my Mum's ring could be returned to me. As that '3 week lockdown' turned into months, I was so appreciative to have the ring with me.

  • Wesley Don

Sam and his staff are absolutely amazing. They make the whole experience extremely personable. We have purchased jewellery from all over the world and are yet still taken back by the refined workmanship and sheer quality of the pieces on offer by Sam. Don’t look any further than Solitaire Jewellery for the everlasting and memorable stone than cements a lifetime together. We didn’t !! From your loyal and newly engaged customers; Sonya & Wes.

  • Charlotte

My husband got my engagement ring and wedding ring from here. I also got his wedding ring here. We absolutely LOVE our rings. The staff were very professional and friendly. They stood out for us because the lady who served us there wasn't pushy, and after shopping around at different jewellers we were fed up of getting pushy people. They were accommodating to what we wanted and were fast in getting what we wanted done! Highly recommend!

  • Eve Colver

I needed to have an eternity ring remade as the stones had become loose as well as my engagement ring, which needed to be reclawed. Solitaire did an amazing job. My eternity ring was absolutely sparking like never before and the claws on my engagement ring have been made to look like a little crown and looks fantastic. Thank you Sam and Aymee and the rest of the staff for your professionalism and doing a super job on my jewellery.

  • Gabi Bluemel

I purchased a ring elsewhere and wanted the diamonds replaced with Ceylon Sapphires. We had a short time frame to work in as the ring was a birthday present for myself from my husband. Naz and staff were very helpful in the process. All the scenarios were explained to me and there was constant communication throughout the process. I am extremely happy with the end result. Would highly recommend Solitaire Jewellers.

  • Lauren Davis

We have purchased many pieces of jewellery from Naz & the team at casey central and they are always amazing to deal with and super helpful. I'm in love with my engagement ring & wedding band and my husband loves his wedding band too. Top quality jewellery, and love the complimentary cleans when I'm in the area always comes back sooo shiny again. Highly recommended them, we will definitely be back ;)

  • Donna Heasley

After admiring my ring in the shop window and trying it on (twice!) my husband surprised me and bought it as a birthday gift. Aymee and Sam could not have been more lovely and helpful, I have an odd knuckle-to-finger ratio and the team very kindly resized it twice until it felt just right. Nothing was too much trouble! Highly recommend, I will definitely be purchasing from them again in the future.

  • Terese Loverso

Today is the day we collected a one off masterpiece created by Solitaire Jewellery. They took my heart cut solitaire diamond from my engagement ring and hand made this gorgeous one off halo creation. With customer service second to none, I was never in doubt I was at the right place. Naz and the team were simply outstanding through every step. I’m in love with my ring.. thank you ❤️

  • Matthew Dowse

I can’t speak highly enough of Soiltaire! Their jewellery, service and advice are second to none - how many places actually have the jeweller in the shop to personally advise on alterations, repairs, resizing, etc? If you’re in the market for some jewellery then do yourself a favour and check them out! Hats off to Sam and the team for their consistent and excellent service!

  • Chase Reynolds

When ever I’m in a pinch and need a very high quality jeweller I can alway find an amazing piece at Solitaire Jewellery. The staff is highly knowledgeable, friendly and helpful. They have a knack for matching the customer with just the right piece of jewellery for the right occasion. The staff is never pushy and high pressure. I highly recommend Solitaire Jewellery.

  • Jessica Skinner

My husband brought his wedding ring from this wonderful family owned business. They made us feel so welcome. They were so friendly, great advice. After 2 years being married husband bent his ring, we went back in to see if we could get it fixed and he fixed it straight on the spot and made it brand new again amazing customer service highly recommend them.

  • Bronwyn Peen

Could not recommend Solitaire Jewellery more. It was a long term goal of mine to have a teal sapphire ring made for me and the team at Casey Central really pulled through. From sourcing the perfect stone to really helping me visualise it through a consultation, the whole process was so easy and exciting! I love the finished product. Thank you Naz!

  • Robert Kolden

We are so grateful for the service we have received from Solitaire Casey Central over the last few years. We have purchased the engagement ring and both wedding bands. From going in-store to pick our rings out, getting rings customised to after getting them the service is ongoing including cleaning and resizing her engagement ring.

  • Karly Camilleri

Thank you to the wonderful team at Solitaire Fountain Gate. Sam did an amazing job making a wedding band to match my engagement ring. We couldn’t be happier. We were always welcomed with a friendly smile and the customer service was fantastic. The team go above and beyond to ensure the experience is special. Highly recommended.

  • Natalie Katers

Amazing customer service matches the exceptional quality of the jewellery. The team designed and made my beautiful engagement ring 4 years ago, and have now delivered a matching wedding ring. With each visit I was made to feel special about my jewellery and upcoming wedding day. Cannot recommend highly enough. Thank you.

  • Annie Luck

I had some jewellery made for me..a beautiful gold harley pendant and 3 very special rings mums wedding ring my original engagement ring and my wedding ring made into one. I can't believe I'm wearing them as one ring...the design and workmanship is amazing..thank you so much Faz for these beautiful pieces of jewellery

  • Andrea Louziotis

So grateful to all involved in helping me with having to have my rings cut off at such short notice. From the intial phone call to instore advice and help i was treated respectfully by friendly staff. Once my injury heals I will definitely be revisting for ring adjustments and future purchases. Thank you

  • Georgina Schwalger

You pay for what you get. You can get cheaper jewellery else where, but the quality won’t be there. These guys have quality jewellery. I’ve bought a few things from them and they are always so friendly and very helpful. Always a pleasure to see them. Thanks guys. Keep up the great work ☺️

  • Michelle Capsalis

Amazing jewelry! My fiance and I had such a beautiful experience creating a stunning unique engagement ring just for us! Amyee was fantastic and the ring turned out so much better than I even imagined! The entire experience made me feel so special. Really glad we came in for our consult!

  • Luke Savage

Genuine advice, quality jewellery and devoted staff are only some of the things that come to mind for Solitaire Jewellery. Ash was amazing and made it so simple and easy, she was simply AMAZING!!! Thank you so much, this is the only jewellery shop I will go to. Thank you.

  • Kerrie Hogben

Thanks for the high quality service that you gave me at your store in my recent purchase. All staff were amazing and went beyond and above to make sure I was happy with my purchases. I highly recommend your store for quality jewellery and individualised items.

  • Gianna Rickard

I have been shopping at Solitaire Jewellery for more years than I can remember, beautiful jewellery and many beautiful pieces to choose. Their range is quality and the owner and staff are delightful. Big plus is 3 months lay buy.

  • John Conroy

Thank you Sam & the team at Solitaire. We are very happy with the ring for our 40th Wedding Anniversary. The ring is beautifully crafted, excellent service & a quality with attention to detail. Highly recommended

  • Phoebe Hansford

I can't recommend this shop high enough. I bought them my engagement ring that was cracked and missing diamonds and they replaced and repaired everything perfectly! The staff were very lovely 10/10! Thank you!

  • Brent B

Can’t thank Solitaire Casey Central enough for helping me pick out an engagement ring. Very professional and accommodating for someone who has never looked at any jewellery before. Highly recommend them

  • Vickie King

Solitaire Jewellers at Casey Central went above & beyond to get me a specific piece of jewellery I wanted. They followed it up diligently & kept me updated until I got it. I cannot thank them enough.

  • traceyphil ryan

The staff are so helpful and always making sure you are happy, they all go above and beyond. My ring is stunning that Sam made. It was everything and more that I could have asked for.

  • Melissa Daldy

I received my engagement ring from here 8 years ago , was just beautiful. I believe its more romantic and meaningful than picking your own. He must like this Jewellery store …

  • Adri Vargas

Great customer service. They are able to help with anything jewelry-wise. I was having issues with my tangled necklace and they were able to fix it in just 5 minutes!

  • Marlene Birchall

Solitaire Jewellery were great to purchase from. When I wanted to make alterations to my purchase they were more than happy. The necklace was everything I wanted!

  • Casey Woods

We purchased both engagement and wedding rings from Solitaires and couldn’t fault their service! Absolutely in love with my rings Thank you Solitaires!

  • Tahlia

Got both our engagement rings and wedding rings through Solitaire Jewellery. They were a great help and so lovely to work with! Thanks again guys.

  • Angel Sener

Excellent customer service, on the spot service to fix jewelry, I really love the craftsmanship. Thank you so much, will come again! :)

  • sladjana tomaskovic

Huge Thankyou to Sumira whom was absolutely lovely from the moment I walked in! Great customer service and super friendly

  • Hazel W

My number one place for all my jewellery needs. Ash, Naz and Sam are amazing!! I wouldn’t go anywhere else.

  • Vicki Fagundez

Amazing service, my wedding rings were badly damaged and they brought them back to new. Thank you

  • Rosa Reeves

Had my rings resized. Pleasant friendly staff very helpful. Extremely happy with the job.

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