11/15 GREAT location, great store and great employees! We attended a Cup Decorating Event last night. My 2 year old LOVED it...we were able to decorate a cup and enter in the contest. They gave away hot cocoa and vanilla scones. Great way to get people in the door for business...we ended up getting a few things while we were there! AND what is most important my two year old had fun...we will definitely be on the look out for more store events...especially if they are kid-friendly. 11/17 Okay, I visit this starbucks quite a bit...alright pretty much everyday!! But today they did not have gingerbread OR toasted white mocha. I was SO upset....and being in hospitality/customer service they let business walk away. They did not recommend anything else or in that fact offer me something complimentary for not having both of my favorite holiday drinks. I pretty much spend at starbucks an AVERAGE $80-$100 a month, I am very loyal to their company but was not impressed with them today.

Today is may 13th 2023 and I wanted to add to my review to say that I come into this place every single day and the team here is amazing they're always smiling they're always friendly they're always friendly to the regulars and to the new people j. ust so that you know . please give them credit when credit is due and understand they are awesome AMAZING TEAM!!!! I visit this SB everyday. Greeted with smiles and hiogh energy from each SB team player. They are the fastest team in service. That I have ever experienced in any SB. Many times they are short staffed. Unfair in my opinion... BIG SHOUT OUT ... THANK YOU FOR ALL THAT YOU DO .... SJ , LINDSAY AND HANNAH

A HUGE thank you to Corey and Olivia for helping me figure out what my mystery drink was. I went to another Starbucks a couple days ago and someone made me an iced white mocha (when it should have been an iced mocha). I LOVED the iced white mocha but didn't know it was a white mocha until today. I came in, ordered an iced mocha and when I let Corey and Olivia know something wasn't quite right they were on it. They remade my drink so I was happy with it and helped me figure out that someone may have made me a white mocha by accident. This location has some of the sweetest barista's! THANK YOU AGAIN!
Food: 5
Service: 5
Atmosphere: 5

I love that this Starbucks has a drive-thru. The environment outside surrounding this location is very nice and well-maintained, too, so that’s a plus. This location listens when I ask for extra Carmel, they give me extra Carmel and I get my money’s worth for the extra Carmel price. (I’ve noticed other Starbucks locations I ask and pay for extra Carmel drizzle, but I do not notice a difference at all in the amount of Carmel that I paid for. I don’t have to worry about that issue at this location). Thank you!

We ordered inside, two drip coffees. These are normally poured right away, which is why we get them when in a hurry. Waited over 20 mins. Three other customers came in, ordered drip coffee, and left while we waited. After this happened the third time, we asked if someone could grab our coffees and were firmly told it was not our turn yet. Apparently they put us in the mobile order queue. No apology or thanks for your patience. Absolutely bizarre and inefficient experience.

I’ve been going to this Starbucks for awhile because it’s right next to my home. They recently had to close due to renovations and I’ve been going to the Town center Starbucks and I realized how much better the Town Center location was compared to this one. Recently I went back to this location since they opened and they gave me the wrong size drink. I order a Trenta they gave me a tall. Lately the drinks have been very weak.
Price per person
$10–20

Worst Starbucks in Jacksonville Florida eveytime I come to pick up my mobile order. The African American female never has my order ready. In addition when I asks for my order she tells me she still needs to make it. 20 minute's have went by and she’s making other orders. I will be contacting corporate. She has holes in her jeans and shirt. I won’t be coming here again
Food: 1
Service: 1
Atmosphere: 1

Very nice place, very polite and friendly staff. But 30 minute wait for coffee is not worth the visit. Been here a couple of times on a Saturday and today was the longest I've had to wait. Staff was doing their best but if you know it's gonna be busy, please add more man power, these poor baristas were so stressed out.
Meal type
Brunch
Price per person
$1–10

They always put too much milk and too much ice in their coffee to the point the only thing it tastes like & looks like is straight milk. If you ask for light ice they either put so much ice you can’t stick a straw in or they just fill it all the way up with milk. For $5-$7 it’s cheaper to drink a glass of milk at home.
Service: 3
Atmosphere: 5

This location is one of the better ones that I like to go to. The staff is always friendly and I have never had any problems with my order. Great job guys!
Service
Dine in
Meal type
Other
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: Yes
Takeout: Yes
Delivery: Not sure
Curbside pickup: Yes

Will is the shit… My husband grabbed me an iced coffee, I wasn’t feeling it. Will made me his famous BRAIN STARTER and he put some magic in that bad boy. I was tap dancing on rain drops. This needs to be a menu item. Will sorry I spilled your secret. But Hey @starbucks.. can we do honorary drinks of the month or something.

This is easily the worst sbux I've been too. Someone needs better training when drinks are created. I have sent back almost half of them over the years. Staff is friendly but incompetent at times. Edit: 1 years later same issues. Drinks come back wrong or missing ingredients. Here's my dragon fruit refresher from tonight.

Vibes are different now that the indoor area has been remodeled. Used to be a place that you could go hang out and read for awhile. Nowadays it feels like you should just get your coffee and go. Tremendous respect for the people who work here. It's hard, demanding work that is often thankless. More

Every time I go, the drive through was really good. Today I had the worst experience. Server name Sebastian is very rude. He almost threw the card reader machine on us. Not sure what he is undergoing, but definitely that’s not the way to behave with the customers. I hope he learns some manners.

Ordered the new cherry mocha on my mobile app. This location was very fast and had it ready! I love parking, waking past the drive tru, picking up my drink, then walk right past the same people in the drive thru. And continue on my tasks for the day. Thanks for speeding up my day! …

This Starbucks rocks. I've been coming here for years and this location always has the best employees. Drinks are always made right and delivered with a smile. Be careful in the morning, the drive thru line can get pretty long since aot of big businesses are nearby.

Deborah was the best, with the stress of Red Cup day and the long lines, she was rocking the orders the best she possibly could with high quality service and empathy for each customer. Deborah seriously was such a superhero for our coffee addiction! ☺️

A lady named Deb was PHENOMENAL. My order got messed up a little and she was amazing! She was extremely helpful, constantly reassuring me that it’s totally fine and that it’s going to get fixed (I am a excessive apologizer), and she was the

Dude i have no idea how this happens. But i order here EVERY morning at 5:30. But somehow, only on fridays and weekends, is my drink messed up. She calls herself a manager, but she NEVER makes my drink right. And im not trying to be mean,

I love going to Starbucks. I don't go off in but I love their bagel bites with bacon and g. Cheese. My drink of choice is the passion fruit tea and drinking that for many years. At this particular Starbucks, they work pretty much like

Will was the most awesome person and made my 40th Bday so fun. I came in with a lot of positive energy and he reciprocated in kind. Thank you Will for the kind words and awesome service. I’ll visit this Starbucks more often!

We have new hours for starbucks. ‐------ As usual, fast service, comfortable atmosphere, and delicious drinks. And new hours are 5:30am-8:00pm.
Service
Take out
Meal type
Lunch
Price per person
$20–30

I love this location! We had a pretty big order and they were super quick. The person taking our order was extremely nice. The coffees and things we ordered were also perfect. We had a wonderful experience all around.

Nice staff, and lots of them. Good spot for an early morning place to work on my laptop, not many people inside, and lots of outlets all over.

Good place to work and hangout. Very generous staff and kind. Indoor and outdoor seating. Wifi and good to work. Drive thru and parking too

My drink is correct everytime I order here and if I have been skipped and waited for a while, let me just say, they treat me very well.

This is by far the most rude employees I've ran into at a Starbucks EVER. They need to change management and staff. More

Not enough staff for the demand. Forget about doing a mobile order for time efficiency.
Service
Take out

Great coffee shop with a great mission! Service was wonderful too!
Service…
More

Liked it, exactly like all the other Starbucks.