The worst Starbucks experience I have ever had. I ordered Iced Apple Crisp Macchiato. The barista was rushing me even though there were only two costumers behind me. After making my drink, the barista told me that they ran out of the syrup which obviously is the key ingredient to this drink. He suggested adding caramel sauce instead and I agreed. The milk and the espresso shot were mixed which made me think if he bothered making the shot or just added some cold brew. I tasted the drink and it was awful. I told the staff that I didn’t like it. They asked what do I want instead. Since I was craving this particular drink I said I want a refund. Then guess what, they went to the back and miraculously found the syrup! It was a pretty lame thing to do.

My husband and I went this evening there and at 9.20 p.m. a girl employee started cleaning and banging the chairs really hard moving them around. We asked politely if they are closing and she said "no, at 10 p.m. only" but she continued to corner us with the cleaning, noise and putting all the chairs around us up on the tables. I totally understand they have to clean before closing I'm not absurd but we couldn't even talk because of the noise. You could really tell she was angry or something because she was slamming the chairs. So we decided to leave right away. I'm so sorry we went there. It's the first time this happens in a Starbucks and I wish that person would be told that what she did was really impolite.

It's okay. 1. I just had to repeat my order many a times, my colleagues also had to step in to confirm their Starbucks' usual order twice. 2. What's the point of asking the name when you can't even spell it or call it correctly. Since when Sandy sounds like Dani after repeating twice. It was irritating. Because the name was incorrect, our coffees kept lying for few minutes unattended, and I'd to ask for my order status. 3. After 3 confirmations, an order without sugar comes with sugar for someone who's diabetic. Not one thing was good about this visit. Horrible experience.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 3

Usual starbucks products but very kind and friendly staff. Everyone is welcoming and lots of easy parking right outside. It's not our nearest Starbucks but worth the couple of extra kilometers.
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 3
Service: 5
Atmosphere: 4
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Directly outside with short stay slots for picking up mobile orders.
Kid-friendliness
Kids welcome
Wheelchair accessibility
Disabled bays directly outside and push button entrance door.

This is my local Starbucks. I don't go there all that much since Whole Foods Market next door does it better and cheaper (does not charge 70 cents extra for non-dairy alternatives) plus their coffee is organic! I find it a little crowded and sometimes hard to find a seat. Lots of people on laptops staying a long time. It is a smaller sized location. Up side is free parking, although I walk there. Service usually friendly although I had a problem with my order last week and unfortunately had a barista with an attitude. When I am paying $6 or more for a drink, I expect it to be how I want it!

I went into this Starbucks after a bad day yesterday, I was visibly upset. The worker asked me if everything was okay to which I replied with "eh one of those days", he then told me my grande drink was on the house, then I'm crying even more than I was when I walked in but still trying to keep myself composed, he then got me tissues and gave me a free cake pop. Amazing, above and beyond. Then the girl who made the grande drink that I ordered made me a venti. Those 2 who weren't that much older than me (18) were absolutely incredible.

I don't normally post about big franchises however this location deserves a review.. the staff here is awesome! I work in an office not too far away and this is my go to Starbucks location. I have been at all times of the day (I work shift work) and have had interactions with most if not all of the staff and ALL of them have been a delight! They know my regular drinks but also know i'm very open to trying new things so they often suggest different variations on some of drinks which keeps things refreshing if I'm bored :)

During a visit to Oakville for an appt. I went to the Cornwall Road location for a coffee. While traveling I have to bring my own food as due to dietary/allergy restrictions. I asked the batista if I could have a pat of butter and she happily offered 2 pats - no charge or hassle. . What a great experience. Seamless. And of course, the coffee was perfect. Thanks to the woman who served me - made all the difference from my breakfast!

Friendly service but very inconsistent. I just waited 20 minutes for a coffee and it was completely wrong. They offered to remake it but I didn’t have the time to wait. The coffee I received cost $8 and was disgusting. I wouldn’t complain if this was a once in a while occasion but this is the closest Starbucks to my home and happens fairly regularly.
Service
Take out
Meal type
Breakfast
Price per person
$1–10

Service terrible. Just wanted a coffee but several served ahead of me and they got it wrong. The cashier very indifferent and was the one who made the error. No apology for my wait of over 5 mins (only one person was in line ahead of me. It was not that busy but the cashier was twiddling her thumbs while the barista was working hard to make coffees and I noticed she pitched out two. Wonder what if any training she was given!

There could hardly be a better Starbucks’ Service than my favourite one on Cornwall! The staff in there under the Managing Supervision of Stephanie, is just so amazing. It’s a highlight of my day. From Stephanie herself to Karen, Lauren, Cailin, Harrison, Jacob, Juliano ... all so amazingly friendly, with attention to detail and your order. If you want the best, go to the Starbucks On Cornwall. It will not disappoint!

Best Starbucks I have ever been to. They are always so attentive and upbeat. I spilled my coffee and it was totally my fault, Liam came over with a mop and a bucket in less than 10 seconds, cleaned it up AND had a fresh drink made. In fact made me feel okay about spilling the drink. This is the level of customer experience everyone should be rooting for. Koodos to you the team here.
Service
Dine in

This cafe is a great place for someone looking for an alternative to the home office. It has a buzzing, energetic atmoshphere but is quiet enough to let you get work done. I enjoy that I can come and be surrounded by execs meeting, people working away on their laptops and friendly baristas. When you're looking to get away from the lonliness of working in solitude, this can be a second office.

Tea should be made properly. Boil the kettle, heat a porcelain china teapot with the boiling water for three minutes, drain, insert tea basket with correct amount of quality loose tea leaves into teapot and cover with lid, let steep for about three minutes and pour into an appropriate cup with saucer or quality china mug. The pretentious tall, grande, venti, etc. has worn thin and tiresome.

Went there today. Been there before too. Excellent customer service. Food is also awesome. Bought a Matcha Creme, a Cappuccino, a Brownie (Honestly, the best one I have ever had so far. Was warmed up.) and a Danish Cheese. Sooo good . Thanks Starbucks.
Service
Dine in
Meal type
Other
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

I worked for starbucks for 8 years. The staff you are hiring now are just cashiers...and terrible customer service reps at this store in particular. Ask for an "iced grande unsweetened half apple juice and half iced green tea" and was struck with confusion and disarray. What a joke...ask them what tamping an espresso shot is see what happens. Robots pressing buttons, McStarbucks.

Love Starbucks but not this one. I have had no issues at any Starbucks as far as Wi-Fi and after asking a manager they said they can’t restart the router. That is false and they did nothing to help out my situation. I’m very technical and know that this is possible and has been done at other Starbucks which led to the solution. Will be going to another location from now on.

I ordered a brown sugar otm espresso this morning, it tasted pumpkin flavor. I went to the store at lunch time, one of the staff said skeptically that the ice would have stayed at the cup if I ordered this morning. I ordered a light ice coffee OK! Finally they made a new one, but it's still pumpkin flavor! There must be someonewho put the ingredient into a wrong container!

two separate occasions we had ordered from here using uber eats. both times they didn't follow the order special instructions, they spend more time drawing hearts and smiley faces than they do following instruction, the cold brew tastes like Burnt old coffee, and it leaves a bad taste in the mouth. gonna be ordering from a different location from now on.

The person at the cash didn't get my order right and made me scan my phone 3 times, so let's see how many time I got charged. They were 2 at cash and one person making drinks, even after there was no one ordering anymore they didn't even try to help the girl make coffees. I definitely won't be coming back to this location. I prefer the on lakeshore!

My coffee tasted fantastic today BUT the staff members were really rude and seemed extremely unhappy and unenthusiastic today. The Girl on cash rolled her eyes at me for some reason, as well as the man in front of me and the rest seemed just really unhappy and going thru the motions, def not your typical Starbucks experience at this location!

Very rude staff . I wanted to get something from their employee . She was extremely rude to me and yelled at me . I don’t think I will visit this store again. Employee are very rude with attitude. Telling me that “ NEXT TIME WE WONT”T ACCOMODATE YOUR REQUEST “ it’s like this is the only coffee shop in whole Oakville. Really disappointed.

So friendly people here ! They go above and beyond for you really loved this spot. It’s cozy, welcoming and they make perfect drink. I ordered toffee nut shaken espresso and it was so perfect WOULD HIGHLY RECOMMEND THIS PLACE !
Service
Take out
Meal type
Dinner
Price per person
$10–20

My go to place for morning coffee...just amazing people working there..... Kudos to OLIVIA...for being friendly and helping me with my drink... Janice and Emma other people to give credit....Just amazing when people have fun with work....
Food: 4
Service: 5
Atmosphere: 3

I made a trip to pick up an item that I already paid from online and was told they don’t have the item in store. The refund process was extremely painful and in the end I received less than what I paid for the item as a refund - it is by far the most ridiculous experience that I have had with Starbucks.

Standard Starbucks coffee shop. I visit every Sunday recently for some reasons. The staff are very friendly. I see some old customers and staff can call each other names. The only thing I can complain is the floor, which supposed to be a bit cleaner.
Food: 4
Service: 5
Atmosphere: 5

So-so - asked for a customized drink and used my rewards on a venti, but the drink came out differently from what was on Instagram, and the whip cream was not adequate. Overall friendly staff, good seating area, but I prefer to get a drink with proper application of scoops or syrups per size of venti.

Was busy at 10am.Noisy
Service
Dine in
Meal type
Other
Price per person
$1–10
Service: 4
Atmosphere: 3
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
In an open air mall
Wheelchair accessibility
Available

Very friendly staff. Impeccable washrooms that are very clean. It can get quite busy during the midday, which means meetings for business make it a challenge. Like any Starbucks the price is the price for coffee. They have lots of seating inside and out which was nice.

A little bit of wait for the drinks but that was only because of new trainee. Staff otherwise are always quick and talented with making our drinks. Excellent place to sit and catch up with friends or read a book. There is seating both indoors and outdoors.

Jade, who was the cashier is amazing. So kind and lovable, and sweet.
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Parking options
Free parking lot

Great little star bucks. Christmas is in. I like Christmas a lot better than the pumpkin spice craze that precedes it.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

Very nice staff. The barista was attentive and got my order right, even thought it's a bit of a complicated one.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

One of the male baristas at this location wears his pants half-way down. I don't really need or want to see his ass when getting my coffee. Starbucks, not all your customers are 19yo nor appreciate that pants down "fashion trend"...

I work as a courier. came to pick up the order. I waited half an hour for 2 cups of coffee to be poured. took the order to the client and did not receive a tip for it. because the client thought that I delivered for a long time.

Waited too long for a simple drink...
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 3
Atmosphere: 5
Recommended dishes
Caramel Frappuccino

Every time I come to this location theres an issue with my drink the staff are very friendly but when I'm spending this much on a coffee I expect it to be made well, just go down the road to the one in longos

I don't always have a good customer service experience at Starbucks, but at this particular location, my server was upbeat and very pleasant. I think her name is Kara. I will definitely go back to this spot!

Considering this is a Reserve location, it’s a bit disappointing. The atmosphere isn’t that great and the servers aren’t that friendly. More than anything, my iced blonde americano with milk tasted bad.

This is a medium sized site with sufficient chairs and tables for for all their guests. The range of coffee products is very good. Service was prompt, courteous, and orders were completed correctly.

This is the only Starbucks that questions me about my drink order and still gets it wrong every time. “It usually doesn’t come like this”.... convinced the staff just don’t like certain people.

Fantastic Starbucks off Trafalgar Road that offers a clover machine to give you great coffee at a premium but totally worth it! The service was prompt and friendly so that's all I can ask for.

Service is always good. It's time to change the furniture
Service
Dine in
Meal type
Brunch
Price per person
$30–40
Food: 4
Service: 4
Atmosphere: 3

I guess the only way the weekend crew will serve you is if your friends with them..Sat and watched them prepare their friends orders and hand off theirs before starting mine.

Pathetic! Waited for maybe 25mins and did not get a simple publized frappacino...asked for a refund (that I got) and left!! Shutdown please if you don't customer service...

Great employees! Super friendly and down to earth people. Leah and Stephanie were super helpful and I will definitely be making this Starbucks my regular visit in Oakville.

Used to be regular at this Starbucks. But, somehow, after the Reno a year ago, and the new layout, and the change to their loyalty program, I just went there less and less.

Nice Starbucks. Never too busy, and always friendly staff. The best thing about this time.of year is Christmas. It's everywhere. I love it more than "pumpkin spice"

Amazing Uber eats service - order was great and we were given the perfect amount of sriracha packets <3
Food: 5
Service: 5
Atmosphere: 5

Jade truly embodies the friendly Starbucks experience with a pleasant and pull uplifting attitude !
Food: 5
Service: 5
Atmosphere: 5

Never fails always great service I spilled my latte because the lid wasn't on properly and they made me a new one on a busy day without me asking!

Coffee is hot! The indoor space is an ice box! Aside from a thermostat adjustment, the place is what you'd expect from most Starbucks locations.

Best Starbucks in the area. Good staff, lots of space to meet people, and a Reserve Cafe location. Baristas are over average for Starbucks.

Slipped in for some gift cards before meeting friends for lunch. Nice location, certainly busy but ample parking. Staff was wonderful!!

My favorite Starbucks in Ontario! one of the best staff I ever seen and I always leave with a smile, and coffee is always delicious!

Staff are very friendly. Always making the extra effort. Limited seating quantity, like most Starbucks, but a good variety of seats.

The barista recognized me from a another location. I used to walk in with an ice cream. Nice experience. Keeps me coming back.

The worst Starbucks location I have been to. They never make the coffee orders correctly and the drinks taste disgusting.

This location has a wide selection of coffee cups and mugs, the service is fast, and there is a nice patio area to sit.

I never have to wait too long and the staff are wonderful
Food: 4
Service: 5
Atmosphere: 5

Delicious coffee and great service! Atmosphere is great and welcoming!
Service: 5
Atmosphere: 5

Yummy coffee!
Service
Take out
Price per person
$1–10
Service: 5
Atmosphere: 5

Quick service. Comfortable chairs. Nice experience.
Food: 5
Service: 5
Atmosphere: 5

A little too many high stools and not enough regular table space. Other than that your typical Starbucks.

Great spot for quick meetings over coffee, fast wifi, power for laptops easily accessible and convenient

I couldn't drink coffee here everyday for the price, but as a treat once in awhile, this is worth it.

AmazIng as always, give Juliano a raise, gave us a sample of beyond and it was phenomenal

Quick and efficient service.. the baristas at this location are so incredibly kind!

Great stuff Starbucks! Love the Teas.
Service
Dine in
Meal type
Other

Always a great cup of coffee, no mistakes in the order and a really friendly team!

Good coffee.... Inside needs a refresh, tables are wobbly and not maintained well.

This place is great! i study here and I always like the music there. Great place.

Very clean facility, friendly staff that make the order that much more pleasant.

Friendly atmosphere and very busy location. Well staffed with efficient servers.

Fabulous Barista. Late visit - low Pike. Barista "Clover Brewed" Yukon. …

The best place in town!
Food: 5
Service: 5
Atmosphere: 5

Friendliest staff ever... Love I never even have to order. They just know!

One of the few Starbucks locations that have the Clover brewing system

Service is excellent. Baristas make this place stand out above others.

Small and busy. Not much seating inside. Good enough for grab and go.

Friendly staff who do remember you. Never a problem with my order.

Great coffee selection when compared to other Starbucks locations.

A bit of wait for the drinks. Good atmosphere and plenty of space.

My go to spot for a morning latte! Excellent service everytime!

It's a Starbucks. Bathrooms were clean and coffee was typical.

love the half sweeten passion iced tea! and the flat white!

Good coffee but sandwiches are over priced. Staff is nice

Just like every other Starbucks. Didn't stand out at all

Small and tight with only a few outlets for your laptop.

Nice staff there. Room for seating. Clean amenities

Nice building, great location, knowledgeable staff.

Nice place good vibes Free parking Limited seating

Great service and was fast for how busy they were.

Nice location, seating area is on the small side.

The staff here were excellent and very helpful!

Their flat white is always done to perfection

They made my drink especially good today :)

I felt so welcomed by everyone. Thank you.

Laura is the best barista on the planet.

It’s a popular coffee shop in worldwide