Just ordered online at this location. I walked 20 minutes to pick it up. When I walked in Freddie greeted me by saying 'you took a long time'. Well, yes. I walked. Freddie also had a friend behind the counter with him that was clearly not a subway employee. Then he told me that he 'didn't look at your order until it was mostly done and forgot your deluxe meat'. This should have been a HUGE clue. He refunded me the $3 and then I tipped him $1 for his honesty. BIG mistake. 20minutes later and I am home. My sandwiches are entirely wrong. No cheese and none of the toppings were right. The other sandwich got ranch and black pepper added to it for no reason and once again the toppings were all wrong. So disappointing considering it is now 9 o'clock and I'm not walking back especially after my phone interaction with Freddie a few moments ago . I called to speak to Freddie and he told me that when he made my sandwiches another customer walked in so he had to 'rush' my food. This seemed to be a perfectly fine response. I asked him 'I'm a customer too? I paid the same as that other customer'. He then proceeded to tell me I wasn't listening to him. I asked him when I could speak to a manager. He just hung up on me. I called back and was hung up on again. I never once cursed at him or was inappropriate. I just wanted answers. Freddie should be fired immediately. I will be bringing this sad excuse for a sandwich back in tomorrow and hopefully speaking with someone who knows what customer service is. UPDATE: Went in today with my awful sandwiches and was greeted by a very friendly manager that did all she could to rectify the situation including remaking my subs and throwing in some chips and cookies to make me feel better about having to walk both times. She was very gracious even though I came in clearly upset. I feel bad because I neglected to get her name and she really did handle things well. I sincerely hope they fire Freddie. He is clearly not trustworthy enough to be in the store alone and he was obviously responsible for closing by himself that night. This location should be more aware when hiring and training associates

I was extremely upset and distrubed by the way i and my fiancee were treated at this store. First was given a hard time asking to use restroom. Then when i went to order my sandwich i ordered a steak and swiss cheese. I was told they dont carry swiss and most all subways dont which i know is not true i order this sandwich several times a week. Then when he was putting the meat on this $8.69 sandwich i asked him to make sure the meat was all the way to the end of the bread. I told him it didnt have enough on it you could see the bread. He then proceeded to dump the meat off my sandwich cope a really nasty attitude then get a scale out and started weighing the meat When it got to the point he was tearing little peices of steak off what was in the first small scoop he collected i decided i no longer could trust or wanted this person to make my dinner. I told him as much and we exchanged words. My fiancee and i walked out and left when he started getting nasty. I then told him i would never come to this subway again. He then chased us out to our car we were already getting in it to leave and he tooks pictures of us and continued his nasty tirade. I flipped him off and pulled away. What is the world coming to when u are gonna pay almost nine bucks for sandwich and its too much to expect to be treated with dignity respect and to have the meat at least cover the bread. I dont know what was wrong with the worker but he had an attitide from the minute i got there to when because i am diasabled i had to sit on a chair to place my order he had to actually lean forward to take my order. To when i was chased to my car. I would reccommend trying a different subway if you want full value for ur money and to be treated with good customer service.

I came in on my lunch break and thay had a huge line there was 2 people at the counter and one in the back (in my opinion all 3 should've been on the counter because of the line) I waited 30 minutes (my whole lunch break) I finally got to order my sub and when I finally went to pay I had $404 and I had all hundreds they wouldn't accept my money because it was over $20 they had a sign stating this next to the front door that I didnt see on my way in ( they should really put it on the register in my opinion I would've seen it while I waited a half hour just to order) I explained it was all i had and that my lunch break was already over so i didn't have time to go somewhere and break the bill, they still wouldn't accept it. So I went hungry and the food went in the trash what a waste of perfectly good food. How ever I will be back I'm going to get $30+ worth of food and I'm paying all in pennies. Screw these people.

There's better Subways around town... there's even a better one a couple miles east on the same street! This place skimps on the veggies, the lettuce was wilted, and the wrap wasn't wrapped well. The gal working there was so harried- I feel sorry for her, clearly management isn't scheduling people when they need to. While I was there, a woman came in (professionally dressed, looked fresh off of work in an office- maybe in her 50s), desperate to use the restroom. The Subway worker told her she had to wait until after she bought something. !!!!!!! I couldn't believe it and will not be returning.

I go to subway almost every day. I'll have to say worst one I been to walked in no one around tapped on employee door nothing stood around 4 at least 10 mins say hello ...nothing opened employee door saying hello finally a head pecks around corner. Walks out tells me rude of me. I think rude not to even answer me after 10 mins of being in there than tells me what I order she doesn't have most of my ingredients.. rudest employee I've ever delt with. I will never give that subway my business. If I was the owner I'd fire her

The only information for salad prices is adding $1.29 to the price of a 6" sandwich. i asked for a Spicy Italian salad. I was charged $11.69 at the register. When I asked how they came up with that exorbitant price she explained she pushed the button for Spicy Italian salad and that's what came up. It wouldn't have been nearly as irritating had they told me in the first, if the vegetables were fresh and I had not wanted to go to Mod Pizza in the first place but this place was closer. Never again.

0 stars if I could! I made an online order to be ready at 3pm. I arrived at that time and it wasn't ready. They were making a lot of sandwiches, so I waited my turn in line. When it was my turn, I was told by one employee that the other was making the online orders and that I had to wait. The first employee then helped walk-ins that came after me who were out before I was! I waited over 40 minutes for my sandwich because I didn't want to lose my money!

Update 8/17/23 Jayden (manager?) was very rude, long story short. The end of my sandwich bread was hard and stale. Which ironically was in stark contrast to the 'fresh' shirt worn by the employees. The toppings are also added onto the sandwich like a wedge so that one half of the sandwich gets a decent share of toppings and the other is mostly bread. Their prepared product looks nothing like their advertisements.
Food: 2
Service: 1

I've been here many times for lunch.. It's a typical Subway.. could use better seating, and more attention could be paid to the dining area cleanliness.. Overall tho, the employees have been friendly and sanitary (I watch hand hygiene like a health inspector), sandwiches have been consistent, and when I've had to wait (which is seldom), the line moved quick enough that it wasn't a bother. It's a good, quick spot for lunch.

Omg took me forever to find this certain subway location where I bought my sandwich from. Lol anyways, TRACY is the awesome sandwich artist who was so kind and extremely Pleasant through out my visit there, she is very friendly and she made my sandwiche so freaking good. Thank you Tracy for all your hard work and I'll be stopping by soon.

Looking at these reviews. I realized that people don’t get how online orders impact workers and especially when they are low staff. So before you give a low star because your order wasn’t exactly on time or that you were told other online orders came first. Realize one person doing everything isn’t easy. Also she loads the sandwiches lovely!!
Service
Take out
Price per person
$10–20

Today i went into this subway and a young man and young lady was working he was on his phone txing in the lobby and she was behind the counter making sandwiches. Well after waiting for all most 10 for help or even acknowledgement. I was the only customer in there at the time i just left very very poor service and customer service i wont be back and i will tell others not to go there as well

Couldn't believe my ears when I show up and the snotty guy behind the counter began telling me he hates my headlights, as I left my car on with the lights on pointed in the window... This is just a shout out to you my friend, I didn't care for your stupid blue earrings and cranky attitude. Hope this reaches the owner. Couldn't use my gift card either due to technical difficulties.

Im Dyslexic, this makes it hard for me to make decisions on the fly. So when I walk in and saw that the door had a lock on it,annoyed but ,understanding I asked the clerk if she had a key or code that is when she snap at me"you have to buy some thing first" I told her I was she would not give me the key or code tell I decided what I wanted!

So slow. I ordered ahead and the app said my order was ready but when I got to the location my sandwiches were not ready and not even being worked on. The ticket was on the back counter.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 3
Service: 1
Atmosphere: 5

Hi' My Names Blake and I work at this Subway. I make great sandwiches and love chatting with my Customers some whom are regulars. I go out of my way to make you happy because its the right thing to do. We have great management and a good team. :) So come on in for a healthy sandwich and get your own experience.

Very fast n friendly staff very clean place
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Rotisserie-Style Chicken, Raspberry Cheesecake, Steak Egg & Cheese Wrap, Roast Beef

Bree was super nice and made my gluten free sandwich perfectly. She was extra careful to keep everything separate and was friendly, smiley, and overall gave great customer service! I'd come back a million times if she'd be there to help me. Keep up the great work! :D

Had a wrap and was so yummy. This one had options my local one does not, (toppings, cheeses, drinks, etc). So it was like being spoiled. The fact that the employees were nice was an added bonus. Would have posted a photo, but food was gone by the time I remembered.

No more this location, they are very bad people, they dont have no respect, talking to me like nothing, they are rude, I have never seen people like this before,
Service
Dine in
Meal type
Breakfast
Food: 1
Service: 1
Atmosphere: 1

Don't come here, some Subways are good but this one is not appealing. The employee was rude and told me she can't help me in person because she has other things going on and that its more convenient for me if I leave because other customers did before me.

The lady working tonight is the SLOWEST I have ever experienced at a Subway. It took her 10 min (I timed her) to make 2 sandwiches! Then an online order came in and therefor was infront of me. After already waiting 15 min. I left. TERRIBLE SERVICE!

Worst service possible the guy that was the lead harassing me over a mask not being pull over my nose and the other worker right infront of ne had it the same way as me he continued to raise his voice and say how he doesn't need to make my sandwich

If I could leave 0 stars I would, walked in, wasn't greeted, just informed she had multiple online orders ahead and couldn't make a kids sub don't waste your time coming here. I hope the manager doesn't tolerate this kind of rudeness. …

CJ was awesomely amazing!!! We were the worst kind of customer, we put in an online order at the last minute possible. Literally. Then changed our sandwich ingredients completely on both our sandwiches, and added a few things. CJ killed it

Absolutely horrible service. Whenever I go there, it's either an obnoxiously long wait, or whoever is working is not properly trained and has several issues ringing up my order. Sometimes, a worker isn't even available so I have to leave.

The service was bad, the last who was working on my order was slow and rude and she couldn't seem to get any part of my order right. And, the restaurant was extremely DIRTY & IT STUCK REALLY BAD LIKE GARBAGE INSIDE.

Everytime an I mean everytime I order online to go, it is never ready in the 20min it says. I always sit in the store for an extra 15min while they make everyone else's. When I ordered over 20min ago..

not given napkins. Then she was busy making sandwiches and I couldn't get her attention. Why should a customer even have to ask for permission to have a napkin? Had to use my receipt to wipe my hands.

I'm not sure this place is even open. I moved in just around the block and have tried e d to call the store for weeks now and never, never get an answer. Food was all messed up and nobody to contact.

Don't eat here. They do not keep their food properly stored or they do not wash their greens. I have been sick and unable to get off the toilet or get my head out of a bucket for the past 8 days.

My daughter and me go there all the time. They are very friendly and have great employees. I'm pretty picky and they all remember what I want. Thx guy's for being great sandwich artists. …

Traffic was crazy stopped in for a sub.. the lady working was by herself, and I didn't catch her name but she had great customer service, that reason alone is worth a return!

This is my favorite Subway in Portland. Seriously this place rules and that dude Kaya that works there makes the best turkey Italiano I have ever had in my life. thanks guys

Store was clean, bread was soft and golden, veggies were fresh and crisp. Quick service as well
Service
Dine in
Meal type
Brunch
Price per person
$1–10

Horrible customer service
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 2

THE CLEANEST store I have ever seen! The food was so neatly presented, organized & looked delicious & the gal was so nice, fast & correct in her treatment of us. Thanks

I gave this three stars because the don't take coupons. The staff and the food are great and the lines are acceptable.
Service: 5
Atmosphere: 5

It was clean absolutely.. The customer service was good as well... But I feel like the women helping me was set up to fail by who ever trained her..

The person who served us, her name is Abby, she was very kind and was very patient with our order...excellent customer service...Thank you Abby ❤️

La persona que atendió fue muy grosera, cerraban a las 10 y eran 9:25 cuando pedí la orden por línea y para acabarla la cobraron de mi tarjeta

Fast service, good food. Really friendly staff.
Service
Take out
Meal type
Lunch
Price per person
$20–30

Was all good was only one employee for the lunch rush and she handled it well and then another one finally showed up

Management is horrible! They are very very under staffed! They have sick people working and touching food!

Fast service will go again.
Service
Take out
Meal type
Lunch
Price per person
$1–10

Muy pesimo servicio el sandwich esta todo frio el señor esta solo no es un buen Servicio al cliente

No pastrami sandwich! And they are out of takeout bags so you have to carry sandwich in your hand.

Great crew. Kind of a regular at this one. Sandwiches always made the way I like. Always clean.

Very clean and very efficient. The lady working was very sweet. Will be coming again!

I like the breakfast sandwiches a lot! Nice service at this place. Rachael is great!!

Love the new series subs
Food: 5
Service: 5
Atmosphere: 5

Seems to be short staffed everytime I come in. Long waits but food is good.

If you love standing in line for about an hour, this is the place for you.

Showed up close to but before close. They refused to make me a sandwich.

Only 3 options for bread, white, wheat, or cheese. No others available.

I've been there a couple of times staff is great and it's very clean

Out of ham. Supply chain issues. Had to make do with turkey.

Kind worker, but they need more people working at a time.

Do you want to eat healthy that's a place I have to go

They had no bread a sandwich shop with no bread yeah

Always friendly sandwiches just the way I like them

Good location with fun friendly fast service.

Always an interesting experience …

Fast lunch and a sandwich that's good

About what you'd expect from Subway

Best hang over food! When drunk

No one would answer the phone.

7 foot long Subway steaks

Great food great service

Lady slow and not clean

Friendly fast service.

Yummy for the tummy

Clean, nice staff.

Perfect as usual

Open until ten!

Very nice staff

Great service

Good church

Nice folks

Its closed

Good

Yum

Meh