Subway

168 reviews

9602 N Metro Pkwy W, Phoenix, AZ 85051

restaurants.subway.com

+16029431046

About

Subway is a Sandwich shop located at 9602 N Metro Pkwy W, Phoenix, AZ 85051. It has received 168 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday8AM-9PM
Tuesday8AM-9PM
Wednesday8AM-9PM
Thursday8AM-9PM
Friday8AM-9PM
Saturday8AM-9PM
Sunday8AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Subway: 9602 N Metro Pkwy W, Phoenix, AZ 85051

  • Subway has 3.9 stars from 168 reviews

  • Sandwich shop

  • "This Subway has really horrible customer service"

    "Great Service and my girlfriend and I are in the automotive section of the store we pulled out a cooler as a bench and had a great time , the dining area at the subway would of been nice but the Walmart that this Subway is in worked out great"

    "I was excited to try this place service was great"

    "Very friendly staffs! I don’t know why some people put bad reviews! They are excellent, not only that it’s always clean and welcoming atmosphere"

    "The best sub for your buck I've been to other sub shops none serve a 12''like subway I've eaten these subs way before all the others and I'll always return to subway my kind of sub"

Reviews

  • Constance Salas

This Subway has really horrible customer service. Don’t order Postmates from them because they don’t put stickers on their bags. Someone chewed up some food and spit it out on my sub. Postmates gave me a refund however when I called Subway to tell them what happened they hung up on me. Don’t eat here it’s unsanitary and gross.

  • Michael Booblay

Great Service and my girlfriend and I are in the automotive section of the store we pulled out a cooler as a bench and had a great time , the dining area at the subway would of been nice but the Walmart that this Subway is in worked out great. The food was fresh and I don't have any complaints.

  • Heather Hootman

I was excited to try this place service was great. Patties are thin didn't care fir the food nit worth the 25 dollars for 2 meals. Wallys is better. I got the chili cheese buger. My daughter got a bacin cheese buger and bacon was hard n didn't taste like bacon no flavor seasoning

  • Lee-Ann Walker

Very friendly staffs! I don’t know why some people put bad reviews! They are excellent, not only that it’s always clean and welcoming atmosphere. They sometimes help even outside the customers(like shoppers from Walmart) I think it’s very kind of them.

  • Esau Solomon

The best sub for your buck I've been to other sub shops none serve a 12''like subway I've eaten these subs way before all the others and I'll always return to subway my kind of sub. Oh yeah did you know they have a 2 for 5 very often. Love it.

  • Valerie Barnett

I visited this Subway, located inside the Super Wal-Mart at Metro Center Mall on a Monday. I ordered a roast beef sandwich with cheese and mayo- and nothing else. It was a decent size and I was very happy. I returned on Thursday of the same

  • Anand Jaggernath

Horrible service. All I asked for was a couple of mayo packets and a couple of napkins. Lady gave 1 packet and 1 napkin. I asked if I could get 1 more packet. Not knowing that I had bought something from here earlier she gave me an attitude

  • Pender Beverly

I'm from out of town. There was 2 men working at the time and the store was unbusy. The 1 cashier offered the other to make the sandwiches while he watched. Neither of them washed their hands before handling food (as if COVID-19 didn't

  • LA SHONA Gerdine

Worst Customer service from MOD Michael. I've been to this Subway prior to Him working at this location and he has been by far the Worst!! I wrote Subway and DM got back to me I told him he refused to serve me cuz I wanted my sandwich done

  • Nancy Drago

Absolutely IGNORED my 0nline order instructions, got my Salad completely wrong, DROWNED in dressing when I ordered "LESS" dressing, NO extra Olives, NO extra Lettuce (that I paid for!) NO extra Banana peppers, horrible Mayo- overload Tuna

  • dee green

I will say that the assistant manager is very rude. For the last 3 visits he's has been rude and disrespectful. The only reason that I give Subway 3 stars is because Makela (I hope I spelled her name correctly). This young lady is always

  • rEV0 Akyra

I understand I have a weird order and not many people know how to ring it up but I’ve never had an issue at this location until today the man that served me asked what I wanted and I told him what I usually order “ a foot-long on Italian

  • Miss Joanna Tardy

Horrible customer service is got food delivered 5 items were missing and they didn’t even make my sub right , then not only that I came in workers making smart remarks it’s just ghetto all all around from the Walmart to the subway

  • Denna Crum-Imhoff

Employees are not knowledgeable about current specials and food was sub par. I will never go to this subway again. This isn’t the first time I’ve had an issue here. I wish I could have given them a half star cause 1 is too much.

  • Kali Sanders

We ordered online and when we got in our car to eat we saw that our sandwiches were made wrong. So we had to drive back and have them remade.they had extra toppings we didn't want and wrong bread types.

  • Laura Regnier

Employee wasn't nice, no patience, this location doesn't accept footlong coupons, very disappointing, especially since we had just moved in to the apts next door to this location , that same day..

  • Filbert Tapaha

For a Subway inside a Walmart this is the most clean and nicest franchise to eat. They crew are so awesome and genuine. Food is definitely fresh. The only downside is that it's inside Walmart lol

  • Kayleigh Walling

I've been to this subway a few times, grabbing a quick bite for when I get home after my Walmart trip, and it's been great every time! Everything was pretty fresh and the people are always sweet!

  • Tokewa Sproulls

I had to repeat myself 3 times because the person seemed like he couldn't understand that I was saying. But other than that my sandwich was awesome! It was The Southwest Chipotle Cheesesteak Rap.

  • Logan Nida

They gave me the wrong sub after laughing at the customer in front of me because she asked for lots of onion. Turns out she got no onion because she got MY sub. Very rude. Very unprofessional!

  • Sherry Neve

Why.. is this place even open at 1030 pm?? The staff could not have displayed any better language of "go away, we are closing" attitude. I will add this was a very horrible experience.

  • Jason “Jay Jay” Fellenz

My wife & kids always eat at this place during our visit and they are very cool and we never have any issues with them thank you subway for being so awesome to my family!!

  • Oscar Rodriguez

Well organized, employees very understanding food very fresh depending on who's working. Veggies, meat, bread fresh. My favorite spicy Italian. Keep up the good work guys.

  • Sienna Clover

Subway at Walmart. Great to shop and pick up a delice sub for dinner. Great service. You can eat in there but only stay 30 minutes at a table. Social dostance in place.

  • cody moore

This location closed at 9:30pm website states that the close at 11 should find staff that doesn’t close early if I could put 0 stars for this inconvenience I would

  • Red Smith

Jayce was the best customer service oriented subway employee ever! She offered to drain my Rotisserie chicken and no one ever asked that. Very polite n friendly!

  • Sick Reynolds

The food was delicious, salsa was fresh..enjoyed dinner for 2, outside on the patio with a heater and the waitress was very nice. I will most definitely be back

  • Heidi Hilkins

I love Subway! I had a veggie salad for 4.99 and it was great! The service was good and fast. The restaurant was clean. I eat here every week!

  • Rachel Burris

The young man behind the counter really needs to know how to talk to people maybe he needs some socialization skills. More

  • Chad B

The freshest vegetables I've had in all of Phoenix great place great service good food¡!!!!! …

  • Eduardo Delgado

Amazing experience, employees carefully made sandwiches and were super friendly!
Service…
More

  • Sylvia Ponce

Staff are friendly helpful and patient and the food always hits the spot never get tired of sub's...

  • You Guessedit

This location is very gross workers do not use gloves and does not use a knife to cut bread.

  • Linda Torres

Very clean store !!!!! Nina was very nice and greeted people as they walked into the store.

  • Kevin Neeb

Quick service, clean environment, friendly staff, fresh food. What else do you need?

  • Mandingo Taylor

Actually the staff was very friendly. And the new pizza was better than dominos.

  • Yvette Zamora

Amazing service Everyone was so kind and the food was so well put together!!

  • Charley Molina

Good service... If u DNT have a lot of cash it's a quick & tasty meal

  • Shakespeareswink init

Friendly staff. Always nice and they do pay attention to your needs.

  • Naruto Uzumaki

Food was okay. Place was clean. It's a good spot for a lunch meal

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