Subway

113 reviews

St James Service Station, Hinckley Rd, Leicester LE3 0WD, United Kingdom

restaurants.subway.com

+441162858586

About

Subway is a Sandwich shop located at St James Service Station, Hinckley Rd, Leicester LE3 0WD, United Kingdom. It has received 113 reviews with an average rating of 3.7 stars.

Photos

Hours

Monday8AM-9PM
Tuesday8AM-9PM
Wednesday8AM-9PM
Thursday8AM-9PM
Friday8AM-8PM
Saturday8AM-9PM
Sunday8AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Subway: St James Service Station, Hinckley Rd, Leicester LE3 0WD, United Kingdom

  • Subway has 3.7 stars from 113 reviews

  • Sandwich shop

  • "Definitely not the best Subway I've been to There was rain trickling down from the ceiling down the wall and onto the floor where you start to queue so I wasn't impressed with that, I even had to tell her there wasn't any warning sign in place so anybody not looking down at the floor could be made aware of the wet floor"

    "2 sub meals were ordered and disappointment is an understatement"

    "Ordered through uber eats"

    "Joke of a store, stale cookies, everyone of our group that ate a sandwich became unwell"

    "Friendly staff and food good
    Service
    Take out
    Meal type
    Brunch
    Price per person
    £1–10
    Food: 5
    Service: 5
    Atmosphere: 4
    Vegetarian options
    Getting better with vegan food
    Parking space
    Plenty of parking
    Parking options
    Free parking lot"

Reviews

  • Shazzy

Definitely not the best Subway I've been to There was rain trickling down from the ceiling down the wall and onto the floor where you start to queue so I wasn't impressed with that, I even had to tell her there wasn't any warning sign in place so anybody not looking down at the floor could be made aware of the wet floor. ( significantly wet, not just a drip an area that a bath towel could cover)!! And her excuse at first was she didn't know it was so bad, then changed to " someone must of moved it"??! Here's hoping a visually impaired person, an elderly person or a small child doesn't slip over. Now onto the pitiful 6" hearty Italian rotisserie chicken sub I ordered... What can I say other than " a waste of £4.30" Barely any chicken, a tiny amount of sweetcorn and dried up cucumber slices I will stick to buying sandwiches, subs, rolls etc from Toast in the city centre in future, its worth paying the 50p/£1 to park in town for decent food, great service and reasonable prices. I definitely won't be listening to anyone else that tells me that I should try my local Subway.

  • Debbie Snell

2 sub meals were ordered and disappointment is an understatement. They looked like they were just thrown together, hardly any filling in either, proper meatballs were put in one of the subs when it's for a vegetarian and meatless meatballs were requested,plus they ware cold and over toasted. deliveroo couldn't do anything as it's down to store and tried 4 times to ring store and they are not even answering the phone!!! Waste of £20

  • Taylor Debrex

Ordered through uber eats. They gave the delivery driver everything except the sandwiches. I paid £20 for this appalling service and when I tried to ring them directly they ignored the call 7 times. I know they weren't busy because the delivery man told me they were empty, so they were just being plain ignorant. I'll avoid this place completely in the future.

  • Khalid

Joke of a store, stale cookies, everyone of our group that ate a sandwich became unwell. No doubt in our minds they’re keeping the ingredients for much longer than allowed / prescribed by Subway, trying to save on costs. SUBWAY head office take note !!!
Food: 1
Service: 1
Atmosphere: 1

  • Karen Hensman

Friendly staff and food good
Service
Take out
Meal type
Brunch
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 4
Vegetarian options
Getting better with vegan food
Parking space
Plenty of parking
Parking options
Free parking lot

  • Jordan Wright

Seems as though asking for sweetcorn on a sub pre-toasting was a cardinal sin when we asked, the chap behind the counter should be employed by the F1 with the speed he was handing those buns, kudos to him. The hearty Italian bread had no heart in, but all in all, great service, much love

  • Mohamad Zulkif Ismail

The young bloke there, I think his name was Adil, showed the best customer service skills possible. Food was fresh and Adil made sure to change his gloves with every new sub he made us. Would definitely recommend this shop to anyone in the area or anyone who simply passes by!

  • Susan Womersley

No gf lactose free for me
Service
Take out
Meal type
Brunch
Price per person
£1–10
Food: 1
Service: 2
Atmosphere: 2
Recommended dishes
Veggie Potato Chips
Vegetarian options
No gf df for me

  • Anil Patel

Ordered a chicken salad , just received a salad - trued to call them but no answer- PLEASE AVOID AT ALL COST- customer service is appalling- very disappointing
Service
Delivery
Meal type
Other
Price per person
£10–20

  • Melanie Carter-Marsh

I asked for the cheesy pepperoni sub. Supposedly with marinara sauce and mozzarella. I got a dry sandwich with ketchup. The bread was falling apart and there was a lump of beef on it so clearly the knives don't get cleaned. It's gross.

  • Ray B

Subway mobile app failed again. Four stores were not able to take order but Hinckley Road did. Problem was that the order did not go to store. Lady in store was very apologetic and was working hard to clear orders.

  • klive stone

Orderd two sandwiches and one was correct tried ringing the store and gave up after 25 times of ringing the other order was completely wrong I cant eat the sandwich as I'm allergic to one of the contents

  • Joe Beynon

Possibly the worst sub ever made, definitely the worst one I've ever tasted, bread was like raw dough even after toasting. The staff was slow in mind and body and quite frankly did not look hygienic.

  • Mimi Kyu

I use this subway often as they allow me to do custom orders due to my dietary requirements Today I arrived and the person on the till left their station shouting for the

  • Krzysztof Wojewoda

Not for me, although I see the appeal.
Service
Take out
Meal type
Brunch
Price per person
£1–10
Food: 4
Service: 4
Atmosphere: 4

  • Faizal Sadar

The lil chubby lad Adil was super amazing. He gave an excellent customer service and made my food to perfection and was happy and bubbly. I’d defo go to this subway again

  • Richard Smith

Great food with a friendly service. I ordered a sub and a coffee. Sub was tasty and fresh, coffee was hot and tasted great. I would recommend this Subway

  • Andi Tointon

I went here to pick up two orders to deliver. The staff were smart, friendly and efficient. The shop was clean and welcoming. Recommended.

  • Raluca. Ralu

Always the girls are in a rush , not enough quantity of ingredients for the price you paying. Others subways are way better

  • Karol Sacharzewski

Good taste and a lot of ingredients, staff could be more chatty and definitely a training in cutting operations .

  • Ashley 28

Nice food friendly service and staff.
Food: 5
Service: 5
Atmosphere: 5

  • Freya Bailey

Every time I go here it’s always closed hours earlier than advertised. Disappointing.

  • Robert Freeman

It's a good, accessible and convenient Subway, offering exactly what you'd expect.

  • john ross

Abit slow but nice food
Food: 4
Service: 4
Atmosphere: 3

  • Andrew Miles

Very good, very nice!
Food: 4
Service: 4
Atmosphere: 4

  • Shivam sharma

Employee named adil provided fantastic service should be awarded a raise

  • Hina Devabhai

Best team working. Very clean store and tidy. Best customer service.

  • Stewart Ross

Its a subway. Fresh ingredients, clean work area, friendly staff.

  • johnno .Devabhai

Very clean subway excellent customer service very friendly staff

  • Louise Lubkowski

Nice clean Subway, friendly staff. Good value.

  • minesh patel

Lovely staff. The do what they're supposed to!

  • Shajohn

Good service and great customer service

  • mark hine

Subway what you see is what you get

  • Ishwer Chauhan

Not enough chips for small portions

  • Pete Allen

Nicely refurbished! Everything good

  • Karl Quested johns (Q J)

It has a Sainsbury's next door

  • jonathan boam

Great every thing you need.

  • Gary Freeman

Delicious fresh sandwiches.

  • Sam Hames

Good food, friendly staff.

  • NOMIE MUTYAYIRI

Great place to eat …

  • Lee Young

A good expensive sandwich

  • Noelito Lopez

Subway is Subway...!!!

  • LEE TAYLOR

Good service and food

  • Emma Sawyer

Yummy food as always

  • james brown

Sorry we are closed

  • ian lang

All arrived wrong

  • darren sheffield

It is what it is

  • Kyle Jennings

this is me when

  • vishang shah

Nice staff

  • Dharmesh

Slow

  • Saskia Penrose
  • Michel Ajayi
  • Silviu Catalin Lazar
  • Ronaldo Doloman
  • loh emile
  • Z D
  • Manpi Kaur
  • Harjeet Rai
  • Jamie Sykes
  • Clive Atkinson
  • Migus 87
  • Risteárd Cearbhaill
  • Ben Hyde
  • Anish Lakhani
  • Toby Mason
  • Ashik Sota
  • David Withers
  • Wenzile Maduma
  • Здравко Апостолов
  • Callum Howard
  • T O Soul
  • Rhea Fenn
  • Julie Mitchell
  • Brenda Lescott
  • Talysha
  • seliya colaco
  • Jilna Parmar - Sikotra
  • shayan devabhai
  • Kay Raithatha
  • Marek Marecki
  • Dhruv M.parekh
  • JT
  • Hicham Ali
  • Sy Swinfield
  • Pawel Pudelko
  • FleksisLV
  • Izabela (Izabela)
  • Mohammed Sarwar
  • Ross Mayor
  • Jago Gallagher Slavin

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