Super Wok is a Chinese restaurant located at 3918 Lebanon Pike, Hermitage, TN 37076. It has received 178 reviews with an average rating of 3.6 stars.
Monday | 10:45AM-10:30PM |
---|---|
Tuesday | 12-10PM |
Wednesday | Closed |
Thursday | 10:45AM-10PM |
Friday | 10:45AM-10PM |
Saturday | 10:45AM-10PM |
Sunday | 10:45AM-10:30PM |
The address of Super Wok: 3918 Lebanon Pike, Hermitage, TN 37076
Super Wok has 3.6 stars from 178 reviews
Chinese restaurant
"$12 Dinner for Two or Three!! I get hot and spicy beef not spicy! Its prob"
"I have never had a bad meal from Super Wok"
"This is not the place to order delivery from"
"We honestly have a more preferred Chinese place we go to but when we are being lazy and don't want to leave the house we order from this place because they deliver"
"I love this restaurant"
$12 Dinner for Two or Three!! I get hot and spicy beef not spicy! Its prob. A sweet garlic sauce not Taos. Thin sliced slivers of beef that are same size as onions and peppers in dish. The size and shape are delightfully complementary for holding the sauce, tender bits, sweet tiny spicy. Huge servings. Split with my Guy. Would be perfect for family of momdadchild, or for two friends having a go lunch. Must have white rice not fried to get the full gastronomic experience. The white rice just puts out the fire like no other. Always nice! For years now! Had other dishes never disliked any food from here. I'm picky about my soups. I love all of the soups here and trust me when I say I've had them all. So when your in the neighborhood and your thinking Sakura for$50 try Super Wok for much more! under $30 is a massive spread no frills no wait no bs
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Dietary restrictions
Great at understanding English. I ask loads of questions and they do a great job explaining to me. Young pretty Asian girls run register and are very knowledgeable!
Parking options
Free parking lot
Wheelchair accessibility
I'm guessing if you called in an order and explained mobility issues that they would be glad to run food out front door.and just pulled up to front door.(I haven't actually asked so...) common practice for pick up is to pull up to front door hop out grab food come back out, leave. So I bet they wouldn't mind helping a fellow human.
I have never had a bad meal from Super Wok. I've always loved Chinese takeout, and after moving down South from the North, one can definitely notice the "difference" in the flavors, spices, and sauces that Chinese takeout restaurants use. When it comes to the takeout down here, I've always felt like it doesn't really stand up to the takeout I'm used to from New Jersey, but Super Wok stands up & shines out. It may seem like a little "hole-in-the-wall", but the food here is great, as well as the location. Central to Hermitage, but also close distance to BNA & Donelson. You'll find dishes that you're used to, (General Tso Chicken, Sesame Chicken, Mongolian Beef, Chicken Lo Mein, Boneless Spare Ribs, etc) and some excellent premium dishes as well, my personal favorite being the Dragon & Phoenix, as well as the Kung Pao Chicken. The staff is always very nice & knowledgeable about what they cook. The only complaint is I wish they would actually give with the extra chopsticks when you ask for them, haha. 9.5/10 "An Unexpected & Surprising Chinese Experience"
Food: 5
Service: 4
Atmosphere: 5
This is not the place to order delivery from. I very rarely rate a place, but the person over the phone was so rude I felt it was necessary to rate this establishment. First, the female answering the phone did not greet me in a kind manner. Instead she said "hello what do you want?!" I am a manager of a hotel and we always tell our associates to answer the phone with a smile in your voice. This lady clearly needs to learn appropriate phone etiquette. Second, while I attempted to be pleasant in ordering my food this woman continued to be short and rude with her responses. Finally, this was such bad customer service that I hung up the phone in the middle of my order. I will never be ordering from this place again and I highly recommend that anyone reading this review so the same.
We honestly have a more preferred Chinese place we go to but when we are being lazy and don't want to leave the house we order from this place because they deliver. The only amazing thing I've had thus far is the chicken lo mein. I have to admit it's the best I've had in a very long time. Just be wary of what you order especially if using an online menu. Recently we ordered and asked for the garlic sauce to be added to an entree and it turned out to be spicy. They corrected the issue however gave us a very hard time. We saw Garlic chicken on the menu and there wasn't a spicy indicator next to it. definitly not the best place in the world by an stretch of the imagination but when you want a quick delivered meal you can find something you'll enjoy
I love this restaurant. I've been coming there since I was a kid and it has a special place in my heart. Nothing has changed in 15 years - pretty sure the contents of the gumball machines are even the same. Everything is exactly what you would expect from a small Chinese takeout place. The steamed dumplings are incredible, I could eat like 20. The wonton soup is more flavorful than at most other places. Special shout out also to the sweet and sour chicken, it's always fried perfectly. I'd give them 10 stars if I could, I love super wok.
Service
Take out
Meal type
Dinner
Price per person
$1–10
I was craving chinese food and I had just moved to TN... it was 2012... I walked into this some-what dirty looking place with water dripping from a roof into a bucket on the floor... I tried to give the benefit of a doubt though I was not pleased at all with the inside.... I placed an order, walked to the restroom where I saw a couple of dead roaches by the toilet... That just killed it for me... I walked straight out.... I will NEVER eat there! I don't believe Hermitage has any great chinese places but we do have a couple great Japanese ones.... If I want chinese then I drive to the mall...
Didn't have an issue with rudeness of phone lady but omg the food was disgusting. Crab Rangoon looked like it was made with apple butter bc it was so dark and dry, shrimp toast was soggy and raw, sesame chicken was dry with hardly any sauce, egg roll was absolutely dry and HOLLOW, lo mein tasted like cigarette smoke and chicken wings had no meat and all skin and bone. Called and spoke to lady manager who after much debate agreed to come pick up food and cancel my debit card transaction. Never again!!!
Not sure if they're under new management or what. I agree with a few other people about the young lady's phone etiquette. She was rude and rushed me for my order,granted it is CMA time and lots of people from out of town BUT... that is no reason to Jack up delivery prices. My usual $13 order (i order about once a month) is now $18.50 because of delivery charge. So be fair warned. Have your precise order established and be ready to pay a steeper price especially this weekend. 6-12-2016.
This Place is Hit and Miss . And if my food Is HARD THEN ITS HARD ..FIX IT people are getting tired of spending there money in restaurants and not getting what they ask for ..it's quite simple just fix it right ...no one wants to complain ...but I will if it's not right ..on any given day ..I'm making note from here on out for myself on this place ....And thank you for replacing my food the right way ..Shows you care. @owner..
I called at 6:55 when my food suppossed to be delivered. I was told it was out for delivery. I live 4 mins away. I called them at 7:25 because food still not here. And i didn't want cold food 30 mins later. The delivery person showed up while cancelling my order. I cancelled. The right thing to do would have been to give me the food for their error in coming 1/2 late and refund me. I will never order from them again
every order we have ever gotten has been absolutely delicious. we mostly order through uber eats but have recently also picked up ourselves directly. literally the best chinese i’ve ever had and we have been searching for awhile. everyone we have introduced it to has also said it’s straight fire. definitely recommend and shocked the reviews don’t reflect yet.
Service
Delivery
Meal type
Dinner
I ordered the cashew chicken, and I got maybe three or four pieces of chicken, but a metric ton of carrots. The crab rangoon was very dry and dark brown...? But the best part was when I pulled a piece of metal out of my mouth. I don't know if it was an old staple, a metal shaving, or what; all I do know is that it didn't have any business being in my food. Definitely not ordering from here ever again.
Me and my girlfriend we're looking for some Chinese food for a while not knowing that this restaurant was at the corner of our neighborhood, so we decide to give it a try and honestly the food is really delicious so they have some new clients now, 100% recommend and pls don't let the bad reviews hold you from giving this family owned restaurant a try I guarantee you won't be dissapointed.
We had chicken and shrimp lo mein. The shrip, noodles, and vegstables were good, but every single bite of chicken had huge chunks of fat. It was super slimy/ chewy. The egg roles were undercooked. We asked for extra sauses, they only gave us one of each. And no fortune cookies! The man on the phone was rude. Never getting them again. The only upside was the fine dude that delivered it.
Chill place for chill people. Carryout only. I don't get the reviews. Remember people in Asia the focus is on food not service which I agree with especially when it comes to asian food. Very good pork egg roll and general tsao. Good portions open pretty late for hermitage. Very nice people. People helping people Also all good asian places are rated at like 3.5 stats Orr less
My favorites are Gen. Tso combo, Won-ton soup, and crab rangoons. Everything I have tried has been great! Love that they deliver and the delivery charge in minimal. It's best to call order in and pick it up because I don't think they have the air on up front. It's way too hot to wait in there, or just call in for delivery!
Service
Take out
Meal type
Dinner
I love their "ORANGE CHICKEN" me and my brother finna come get sum around 7pm or 8pm. If I was YOU, "YES YOU" the one thats reading this. I would go there and buy the orange chicken. Im going! I get orange chicken and french fries and its about $8 or $10 dollars. And it is Delicious! They Close @10pm you got plenty of time to come amd enjoy there food.!!! SUPER WOK
Been coming back at least once a week since I moved to Nashville about 4 years ago, I always do pick ups or order inside so can't speak to their delivery times but everything has been good for me. One time they forgot am eggroll but I didn't think it was a big deal, to my surprise, when I walked in the next week the lady at the register remembered and gave me two!
I called Super Wok to order food after I was horribly disrespected by No.1 Chinese. I am actually glad that No.1 Chinese made me mad enough to cancel and I chose Super Wok! Their food is 1 million times better, the delivery was super quick and my food was amazing! I ordered General Tso's chicken and pork fried rice that I recommend to everyone! Yumm!!!
Good food. Good portions. Delivery. Whaaaaaat!? Yup. Listen, y'all. About the phone etiquette. It's Chinese food. Down to business. Caller takes your order in a hurry because they are busy. And YOU should have your sheeyit together! Give them your order, your address, your phone number, card number, and let them get back to wok. I mean work. Lol
I ordered trough Uber eats, my sprite was half way full… obviously the sprite comes from the restaurant not Uber eats, it’s not about a refund, it’s about them CHECKING THE ORDER ITS RIGHT. I just got off work I didn’t have time to go to the store for anything I never order food, the day I do and I’m thirsty as heck I get this. Well thank you.
Stopped dining from here when a news reporter stopped my mother and asked her would she do an interview about them and also asked if we knew they had roaches... my mother declined the interview and we stated we surely would not be eating from them again. The place had gone down drastically and the food was not good anymore.
Loved this place for almost 10years BUT SADLY not sure if they are under new ownership but food is not the same staff is not this same. I called to place a carryout order and whoever answered the phone was beyond rude hung up on me after i called to add something to my order ♀️NEVER AGAIN …
I love Super Wok. Food is always delivered in a timely manner and hot and very DELICIOUS! The young man who delivered the food was very polite and professional. I appreciate Super Wok very much on days like today when I just don't want to cook. Always great food and great service.
From my family to the staff at Super Wok, we say a huge Christmas Eve thank you for making an end of the night delivery for my family (who got so busy today that we forgot about dinner!). You guys were polite and quick and the food is fantastic! Thank you and Merry Christmas!
Even though I read the reviews before I decided to order I thought I'd give them a chance Almost immediately was I treated with rudeness How in the world does a restaurant like this stay in business He treated me like he was doing me a favor by taking my order I just hung up
I used ubereats so I can’t speak for the looks/service of the restaurant, but overall the food I ordered was 4/5. The chicken was a little over cooked, but not terrible. The portion size was good & they provided plenty of sauce. Would recommend and will probably order again
This is my favorite Chinese place in the entire area. It's your basic hole in the wall Chinese strip mall place, so don't expect atmosphere or an idyllic setting, but the food is really good. I use Mongolian beef as my gauge, and it is absolutely great here.
I recently ate their General Tso's Chicken and the chicken tasted old and dry, even the broccoli was dried up. Bad experience. After I got my food the same man came out looking for some other order he didn't give me. Badly organized and poorly managed food.
Haven't had a dish here that we didn't like not the bestest but there is noting wrong with any of it. Quick, polite service. Good, hot food. Drivers nice and prompt. Place looks small and a little run down but clean. This is my new favorite Chinese takeout.
Food always arrives late and consistently horrendous. Chicken is so chewy and over cooked. Ordered from here twice due to pure laziness and both experiences have been awful. Tried to have my food redone last time and no one answered my phone call.
this place is great I love it they should be shown appreciation more I love the food it’s always hot and fresh to me the workers always have it ready quickly and they have friendly staff keep up the good work my food tonight was great …
Super Wok is take out only. Online or phone ordering are available. Our menu items were good although I had to return to pick up one ordered item. Service is fast.
Service
Take out
Meal type
Dinner
Price per person
$1–10
This is my second time ordering from these guys. Very good food and delivery is fast. Ive tried their pepper steak and onions, sesame chicken, lo mein, dragon and Phoenix, and teriyaki chicken so far. All was very good. But our favorites
We LOVE this place. They pack so much food into the containers, you have to move some over to the lid to keep from spilling. They deliver crazy fast. (24 minutes form order to door tonight) Everything is always hot, fresh and exactly as
Food was great and customer service was just fine for a place that is almost solely used as a takeout joint. Also in reference to past reviews, I'm gonna add MSG and migraines have no scientifically proven correlation between each other.
This must be what disappointment tastes like. Everything was burnt dry or awful. As I'm writing this I'm staring at the two boxes of food on my table wondering if I should try to stomach any more or just lay it to rest in the trash.
Okay for the price, taste is not great.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 3
Atmosphere: 2
Recommended dishes
Chicken Fried Rice
I absolutely LOVE this place. I've easily spent my fair share of money ordering takeout. I've tried other places but they just don't have the same quality and taste. This is easily one of my favorite food places.
These bad reviews are old. I deliver orders from here and i eat takeout all the time from here. This place is the bomb for hermitage Chinese food! They are always super nice and they RARELY mess up an order.
The cashier was very disrespectful, for a plate of chicken and shrimp he charged me $19.67, I just wanted a little extra rice, and the place was very dirty and unpleasant, the cooks are not uniformed. More
Well; the fortune cookie was ok. Everything else, not so much. Over cooked and dry. Stick with Panda or Peking in Lebanon.
Service
Take out
Meal type
Dinner
Price per person
$30–50
New management? Been ordering for years and all of the sudden the orders are taking 1.5-2 hours?!? Food is awesome as always but don't tell me 45 min when it's going to be double that or more.
I ordered shrimp fried rice. And general Tso's chicken my shrimp was raw wen i called they were very rude and unprofessional and hung the phone up in my face i will never eat there again
The food is great and the lady at the front is nice
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
The food here is exactly what you think of when you want chinese food. Servings are HUGE and very reasonably priced. Everything I've tried here has been fantastic. Highly recommended.
Got the Dragon and Phoenix, didn't like the flavor of the shrimp part. Also the General Tzo's Chicken was overcooked. It was a good level of spicy flavor, but tough and chewy/crunchy.
Worse chicken fried rice I have had multiple times. Their chicken every time is grey. Avoid this place.
Service
Delivery
Meal type
Dinner
Price per person
$10–20
This is, by far, the freshest, fastest, delivery in Hermitage. And I've had it all!. Best egg drop soup I've ever had. S&S shrimp like giant, deep fried doughnuts,... …
I placed an order at 9 o'clock past 10 never received my order and my card was charged. Will never order from this place again. They will received a very bad visit tomorrow
I order from here all the time and I absolutely LOVE it! Sometimes I get it delivered but I usually pick it up. It has always been correct and has tasted great!
I have been eating from this place for a long while. 3 times actually at the restaurant and dozens more delivery. Great service & food from great people.
Good takeout Chinese food.. what you would expect from a place like this. Fast service, the people that work here are always nice, and food is pretty yum
While the food is great it's a place I'll never return to. The guy at the counter orders what "he thinks" you want not what i ordered. Feels kinda judgy
Ordered over phone delivery. Driver called when he got here. Food fresh and hot. Would rate a 10 if possible. Will become our regular Chinese takeout
Been eating there for years! I love the food and the people working there. Always had great customer service and food has always been excellent!
Since the new management, the food has gotten so bad that I am afraid to walk into this place for fear of catching an airborne disease.
Place is horrible. I ordered seasame chicken & it had more fat then meat. My coke was stale. Don’t do it. Go to Panda Express or some
I placed an order through GrubHub, the food was has cooked. It was a $48 order, the worst we'very ever had. Stay away from there.
Pretty dirty and greasy... don't look at the ceiling or the floor.... yikes
Food: 4
Service: 3
Atmosphere: 1
Waited for two hours before they finally decided to cancel my order, worst excuse for delivery execution I've ever experienced.
Very bad. Made us sick. Would not recommend. I think their sauces have msg in them as well. We had migraines after eating here.
Worst food I've had in a long time. I will not be ordering from them again. It took too long to get order delivered as well.
LOVE their crab Rangoons! We order from here all the time and they are always nice and quick to deliver delicious food.
Food is not good. It was cold. I will not ever order from this place again! Waste of money ended up throwing food out.
Service was very friendly. Delivery was a little slow however the food is excellent. I will definitely order again.
I had the bean curd and vegetables. It comes with rice. It was a big serving, more than I can eat! It was great!
Food smelled and tasted awful. Fried rice had a hair. This will be the one and only time we try this restaurant
Food itself was fine, not outstanding but flavorful. The process for an order of 2 was an hour for a togo.
Ordered online and food was here in less time than quoted. Really good food. Will definitely order again!
Everything was great until I checked my account and seen they took a $6 tip that I did not approve.
The food sucks and the staff is rude the restrooms are nasty so you can imagine how the kitchen is
Always received poor quality food as of late. I stopped going due to repeated low health scores.
Did not realize this place was so close or this delicious! Will definitely be ordering again!
Really enjoyed the sweet and sour chicken. Vegetable lo mien was great as well says me lady.
That dumb lady who pics up the phone is mean as shut. She got attitude problems. She's mean
Delicious!!! They should put shrimp and mixed veggies with lobster sauce on the menu!!!
Pricey but good food, "americanised" but still tasty. They deliver fast if your local.
BBQ ribs, sesame chicken, hot and sour soup and egg rolls- all amazing!! Great find :)
Okay..food seems a bit left over..is it cooked fresh everyday..didnt taste like it??
Food was delicious and they went above and beyond for covid safety measures.
Staff is very friendly and the food is amazing. For sure has won my business
I do not know why this place docent have a better rating? food is delicious
Ate their food once. Got food poisoning. Will never eat from there again.
My boneless spare ribs were burnt .. My beef teriyaki had no flavor ..
Very good food! Try the shrimp egg rolls they have the best ones!
The best food !! Been ordering from here for over 15 years!
Very good!! Food was hot and fresh. Very satisfied.
I love the food but they are so rude.