Swimart North Strathfield

217 reviews

135 Concord Rd, North Strathfield NSW 2137, Australia

swimart.com.au

+61297637005

About

Swimart North Strathfield is a Swimming pool supply store located at 135 Concord Rd, North Strathfield NSW 2137, Australia. It has received 217 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-5PM
Thursday9AM-4PM
Friday10AM-2PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Swimart North Strathfield: 135 Concord Rd, North Strathfield NSW 2137, Australia

  • Swimart North Strathfield has 4.8 stars from 217 reviews

  • Swimming pool supply store

  • "I had a more complex pool problem with collapsed pipes and a faulty valve"

    "I just bought a house that had a pool and didn't have a clue how to maintain it, so I paid for a "pool orientation" service"

    "We have lived in our rental for 12 years and as part of rental have had someone to come service the pool"

    "Have been going there since they opened and always had wonderful service"

    "The boys at Swimart North Strathfield were friendly and knowledgeable, and made the whole experience positive and efficient"

Reviews

  • Lauren Studdert

I had a more complex pool problem with collapsed pipes and a faulty valve. The team at the shop helped me with some good advice and a friendly smile. They arranged a site visit within 3 days. Mark came out to help me fix up my "green monster," he was efficient, had clear communication and was quick on his feet. Easy to work with this company, organised, no fuss and punctural service. I would recommend them as a "one stop pool shop"

  • Justin Wilson

I just bought a house that had a pool and didn't have a clue how to maintain it, so I paid for a "pool orientation" service. All my questions have been answered. Rob gave me the full run-down and ensured I knew how to maintain the pool by myself, but said that a service was available if needed. I'm looking forward to putting their advice into practice for summer!

  • Angela -

We have lived in our rental for 12 years and as part of rental have had someone to come service the pool. With lockdown my pool went green. I popped into Swimart at North Strathfield and was given hand written detailed instructions on what to do to get the pool back to its sparkling self. Thank you for your help, it could not have been any easier!

  • Eric Haines

Have been going there since they opened and always had wonderful service. Service today was extremely helpful. Justin actually seemed to take an interest in the pool rather than just doing his job even though they were very busy. Still done in 15 minutes including water test, buying chemicals and delivery of salt. Mark can be proud of his staff.

  • Eamonn Dunphy

The boys at Swimart North Strathfield were friendly and knowledgeable, and made the whole experience positive and efficient. They offered relevant and practical advice, with a sense of enthusiasm and purpose. They even carried the chlorine containers to the car for me. I will certainly be back for advice and products. Keeping it local. Thanks.

  • Doreen Wilson

Robert and his staff are knowledgeable and helpful. As a 71 year old lady I have often rung or called in just to get advice on maintaining my large pool. I have found them all to be patient and courteous, and able to provide alternatives to suit my budget and physical abilities. Thank you Swimart North Strathfield, I wouldn't go anywhere else.

  • Alexander Laureti

I booked the First Time Pool Owner orientation, and I was so glad I did. The process was informative, and I never felt like I was asking silly questions. I understood the how and the why of every aspect of my new pool, and I have much more confidence going forward. I then booked a recurring service plan immediately after. Highly recommended!

  • Geoffrey Heber

I've used Swimart North Strathfield for many years to install, repair and replace a lot of pool equipment, such as a gas pool heater, a self-cleaning chlorinator, filter minerals and a swim jet motor. I have never had any problems with the work they've done - it's always worked perfectly - and they're friendly and efficient.

  • Samira Tannous

We have a magnesium pool at home. The customer service and extensive help we receive from Swimart North Strathfield staff exceeds our expectations! Any issue we run into or any product we need is always at hand and we always get the best advice. Our pool is perfect all year round. Couldn't be happier. Thank you so much.

  • Phil Li

As someone who only knows the basics of having a pool I’m glad I was referred here and received exceptional service. The information and detailing provided sounded knowledgeable and when answering my doubts they were not condescending at all. Ultimately left satisfied and would come back if ever in need again.

  • Andrew Ng

Rob and his front of house team were amazing in helping me resolve an issue I previously had. He went out of his way to call me personally to address the issue and to fix my pump. If it weren’t for his customer service and his front of house team, I would most likely have taken my business elsewhere.

  • Rai Camp

I have just become a Swimart Customer after using another company. I was very impressed with the level of service I received. Communication was great both via email and SMS and the technician arrived with a smile and immediately knew what the problem was and fixed it quickly. Keep up the good work!

  • Eric Ip

The reading of the pressure gauge went to sub-zero. Contacted the shop telling them what happened. Was told to do a few checks and finally changed the pressure gauge. The problem was fixed. Highly recommend the shop. Robert and the staff are very helpful. Very good services. Thank you.

  • Hariklea Karavolas

Office staff are always helpful and really try to help and make you happy. Wayne is great and always makes a great job in the upkeep of our pool. We have been using the services of Swimart North Strathfield for many years and we have been very happy. Thank you to Mark and his team

  • Jude Srikumar

Very poor service. Appointment was scheduled for the 21st of March. No one turned up all day and I received a message at 6:15pm in the evening to say that the technician will not turn up. Yet to receive any message from the store re: the rescheduling. Extremely disappointed.

  • James Domingo

I’m very satisfied with Swimart (North Strathfield) service. The filter was installed very quickly and efficiently. Whenever I get my water checked, which is often, the staff are always friendly and helpful. I highly recommend Swimart for pool service.and maintenance

  • Mirella Magri

We have been owners of a pool for 11 years now and have always (and only) trusted the reliable expertise of the team from Swimart North Strathfield. We have been guided by their recommendations and consequently our pool is always in good shape. Highly recommended.

  • Jason Tillott

A friendly service team who are extremely knowledgeable & helpful who take care of all my swimming pool needs. Dane serviced & repaired our pool pump the same day just before Christmas. Thanks for your prompt and effective support. Highly recommended.

  • shubdha goyal

These guys are awesome . Their products are better than Bunnings and always have the personal touch. Managing our pool would be impossible without their advice. We have never maintained a pool before but summers have been better thanks to these guys

  • Jeremy Lockhart

Efficient, friendly and prompt service. Our job was done on time and carried out with minimal fuss or disruption. I was kept informed of all costs before extra essential work was done and pricing was competitive and reasonable. Happy to use again.

  • Peter La Motta

Recently Swimart at North Strathfield replace the sand in our filter. Unfortunately something went wrong and quite a lot of sand ended up in our pool. The guys from Swimart came out assessed the situation. They came back checked the filter

  • Glenn Leembruggen

Swimart replaced a the sand filter in my pool, as the old one was leaking and was undesirable. They arrived when they said they would. As the equivalent replacement filter was larger than the old filter, the Swimart guys had to find a way

  • Michael Russell

Gary did a great job installing a new chlorinator and cell. Turned up on time, completed installation and provided instructions on its use. Task required more work than originally planned but Gary resolved the issue without hesitation.

  • Nikki Chao

Recently moved into the area and had Robert came by. He gave a run down on how to manage a pool and was very knowledgable and patient. Very happy with the service and will definitely be coming back to Swimart North Strathfield!

  • Jen Chalmers

Always helpful and professional. Have been dealing with Mark for years and his knowledge of all things pool related is second to none. Goes out of his way to help. Would not hesitate to recommend Swimart North Strathfield.

  • Barry Olic

Friendly service, always willing to listen and offer advice. My pool has never looked better. Unlike the other guys that try to fill your pool with chemicals, these guys give pragmatic advice using a cost efficient method.

  • Tom Cunningham

After ringing a number of different pool shops for a unique part, Robert was the only one to source the part and order it for pick up on the same day. Every other shop (7 or 8) could only order it in 5 to 6 business days.

  • Sheron White

Brett did an amazing job on our pool this month. The pool is sparkling. My pool is not the easiest to clean and it quite old, but nevertheless Brett got everything looking clear, clean and looking fabulous.

  • D_tray

Good experience with these guys. Appreciate them so much very helpful and straight to the point. They took me through step by step on how to go about looking after the pool definitely recommend these guys.

  • Zhuo Liu

We went there to get a spare part for our cleaner and they were just trying to upsell a $2000 new machine to us. I do not understand how their rate could be that high. It totally does not make any sense.

  • C Sath

Anthony was very professional and knew all the technical issues relates our indoor pool and the machinery when he attended for regular pool service. He was very efficient and I will highly recommend him.

  • Mario Silvera

Had a great experience from the team from start to finish. Michael was very professional and friendly and did a fantastic job. Will definitely be booking another pool service again. Highly recommended.

  • Dr Haydar Ozcan

My robot was getting old and had some issues. They have done an outstanding job repairing it. It is almost like new. The service and the knowledge of the guys at the Swimart is outstanding. Thank you.

  • Jas Boparai

Brian and Robert were really helpful with the issues surrounding my equipment. Bought a robotic cleaner and hydrostorm eco v pump. Will definitely comeback due to great customer service and effiency.

  • John B

Phil & his team are excellent and I cannot fault them in any way. Swimart North Strathfield are very professional and competent. Phil keeps our pool sparkling clean and has done so for over 3 years.

  • sue campbell

I'm often at Ashfield Aquatic Centre for various classes and and I think how lovely the water looks! Today, Michael from Swimart North Strathfield made our pool look even better. Thanks Michael!!

  • Alan Nunez

The team here make it so easy to look after my pool. They understand the mineral pool system I have and the Zodiac equipment use. Thanks for helping me keep my pool in top shape for my family!

  • Mainak Gupta

Swimart has been quite good. When I go there, I usually get service within 30 minutes. Also their advice is useful. When I had to put in a new gate, they were quite efficient in installing it.

  • Bille

As a lucky renter with a pool, I’m a novice when it comes to ‘looking after’ a swimming pool.. so if it weren’t for the guys at Swimart North Strathfield, I’d be swimming in a black lagoon.

  • Ray Papworth

Very professional and customer oriented. Have looked after my pool on a casual basis whilst I travel. Swinart North stratified have kept it sparkling during my often several month

  • F T

Very lovely customer service experience here. The staff were very knowledgeable and were able to answer all my questions. Would definitely recommend family and friends.

  • Henry Gong

Robert has been extremely helpful with helping solve my issues around my pool. We recently installed a new chlorinator and filter. The service and advice was fantastic.

  • Ngoc Luc

Michael Morad was a great technician and he did a good clean for our pool. He also showed me to backwash my pool. Thank you for your service, Michael. Tracey

  • Georgieo

A great service! My green swamp is sparkling again, thanks to Wayne. He comes when he says he will, lets me know he's on his way and the pool loves him too!

  • Larry Lei

The team is very helpful and professional. As a new pool owner, I have so many questions. They always reply me quickly and patient. Highly appreciate it.

  • Belinda A

Brian from swimart is an asset to any business has been servicing our ponds at wentworth point for years . Nothing is to hard keep up the amazing work!

  • John Hedberg

Highly competent and a great efficiency with a straight forward cleaning job. Extras were undertaken pleasantly and competently also. John

  • Paula Saad

Very helpful and capable staff. I had a pool heater installed and I cannot praise the work highly enough. Brian deserves a medal

  • Mark Grovenor

Always friendly and helpful staff and quick service, even when very busy! Their advice on maintaining the pool is appreciated.

  • Joanne Jiao

My swimming pool has been serviced by Swimart North Strathfield for more than ten years. I am very pleased their service.

  • Juan Bastias

Excellent service by Swimmart Northstrathfield Special mention to Brian for his excellent work We put a new pool pump

  • Uty Kotwal

Been using these guys for years. Always super helpful and nothing is too hard. Highly recommended.

  • Fernando Drakos

Friendly, efficient and of the highest quality service. Helpful photos and data with every service

  • Sasha Petkoski

Justin is a Legend. What a nice bunch of people working in the shop. Highly recommend. A1 Service

  • L. Carrington Jnr Australia

Great people and professional advice which is what i was looking for regarding my pool chemistry.

  • Kathrin Samad

Thanks for the service today, and over the Christmas period. Much appreciated!

  • R Andrew

Swimart North Strathfield are always professional and great communication .

  • Josh Barr

Good communication. Quick responses. Friendly professional service.

  • Nassim Said

Professional service. Highly recommended

  • Renaye Ortiz

great team and very helpful

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