T.O.P.S. Physical Therapy is a Physical therapist located at 5353 N 16th St UNIT 120, Phoenix, AZ 85016. It has received 114 reviews with an average rating of 4.8 stars.
Monday | 6AM-6PM |
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Tuesday | 6AM-6PM |
Wednesday | Closed |
Thursday | Closed |
Friday | 6AM-6PM |
Saturday | 6AM-6PM |
Sunday | 6AM-6PM |
The address of T.O.P.S. Physical Therapy: 5353 N 16th St UNIT 120, Phoenix, AZ 85016
T.O.P.S. Physical Therapy has 4.8 stars from 114 reviews
Physical therapist
"STAFF DON’T WEAR MASKS HERE"
"I have to give one star because there is no lower score to give this business and its owner “Amy”"
"TOPS Physical Therapy is TOPS! Dr"
"A couple of months ago I suffered a complete tear of my Rotator Cuff and other lesser damage to my left shoulder"
"Truly the best physical therapy center I have been to (and I have tried 4 others over the years post surgeries)"
STAFF DON’T WEAR MASKS HERE. Before the pandemic, my husband had PT here and loved it, so when I needed help for a shoulder injury I had the doctor refer me here. I was very excited because I'd heard such good things. However, I was shocked to walk in and see zero staff wearing masks. No thanks. I've spent a year avoiding COVID and I'm not about to risk having wasted all that effort to pick it up getting PT in an unsafe environment. Addition in response to reply from TOPS below: Having never had PT before, I was surprised to learn my insurance has a different structure for payment, and asked for clarification on that since I’ve never come across that before. However, that had no bearing on my decision not to pursue treatment with your business, since the same will be true no matter where I go and the dollar amount is insignificant. Both state and federal officials currently recommend masks and vaccines. No masks were present among TOPS staff, and when I asked whether all staff had been vaccinated, I was told that some were and some weren’t. I called around and learned that Banner PT does require staff and patients to wear masks, so that’s where I’ll be treated. People who are unconcerned about healthcare providers wearing a mask in the middle of a pandemic should go ahead with TOPS, because by all accounts, they’re great. Just not for me.
I have to give one star because there is no lower score to give this business and its owner “Amy”. No ethics or professionalism in this business. The quality of service has drastically dropped because Amy is over booked and over worked and not keeping her schedule. Amy is Not giving enough time or even the required time per session since she is over booked and try to squeeze as many patients as possible. Only care about money but not her patients. There is not enough attention or providing the enough exercises to get better. I asked them to cancel all my future appts since Amy didn’t keep her schedule. I don’t Recomend this business to anyone since Amy wants as many patients as she can get regardless her time doesn’t allow to handle all those patients professionally and ethically. It was. A mistake to go there. In addition, Amy “the owner” doesn’t have the courage to let me know that she is not available to work with me at the time I was scheduled for my treatment. In addition, I asked at the front desk for her to call me. However, she continues with ignoring me during the session and after the session. I wish she had the courage to let me know that she is busy and another person will help me, I wish she had the courage to call me after the incident and explain the situation. Instead I got a very long reply here which says nothing.
TOPS Physical Therapy is TOPS! Dr. Brannon and her staff have it all figured out. It starts with the best front office staff, who knows what they are doing and do everything they can in their power to get you scheduled ASAP. They know how to navigate workers comp, which is very helpful. Once you get on the table, they are hands on for your entire appointment. Whether it is on the table or with your exercises, they make sure you are moving how you are supposed to, even given your different body types. They have shown me how to get my glutes to work and take away my back pain and Achilles pain. I have been able to hike without pain, and want to tell everyone about this place. I couldn't be happier. TOPS works with all of the fire and police guys in town. It's nice that they actually know what they are doing with those of us who do this line of work. They care more than any other place I have been. And the dogs are an absolute awesome addition. My kids get to play with them while I am getting worked on. It's a win for both of us! My kids always want to know when they get to come back. I would recommend TOPS to anyone, as they really know what they are doing and care about the individual! Thank you TOPS!
A couple of months ago I suffered a complete tear of my Rotator Cuff and other lesser damage to my left shoulder. After surgery and multiple weeks of arm/shoulder immobility, my surgeon Sent me to TOPS Physical Therapy for the next and crucial phase for full recovery. My objective was simple; get back to my active lifestyle and the golf course. The senior therapist assigned to my case, Elle, and the entire TOPS team have simply been amazing and had me regaining 70% of my range of motion after just two visits. These people are true Pros, experts in their field and go the extra mile to ensure that I am not only making real progress but that I understand the mechanics. As I have a tendency to do, I asked numerous questions in the beginning. Elle, seeing that I wanted to understand and not just go through the motions, sat down with me and “translated” the post-op report. Wow, what an enlightening experience. There were tools and techniques used which I had no idea about. Bottom line, I feel very lucky to have been sent to TOPS physical therapy and rehab. Thank you, Elle, Amy and the entire team at TOPS. You make a big and positive difference in lives. Charlie Cunningham Phoenix
Truly the best physical therapy center I have been to (and I have tried 4 others over the years post surgeries). I had a total knee replacement on July 15, 2020. Keith and Ellie have been my main therapists. They never let me give up. I don't believe I would have recovered and healed as quickly without them. Don't get me wrong. PT does stand for pain and torture LOL But they are professional and kind and incredibly knowledgeable. This center treats many PD, FD, athletes of all kids as patients and they welcomed this musical theater performer as their newest athlete. Every session I am greeted at the desk with my name (not once pronounced wrong which is HUGE) and warm (masked) faces. They created a plan for me which included home exercises. Each session includes 1-on-1 time with the therapist as well as personalized exercises. Amy has an awesome staff. Oh and did I mention the trio of therapy dogs?? Yes therapy dogs! I am going to miss this place because Keith, Ellie and the rest have become my healing family. I am not going to rush out and get another injury but if I ever do, I am coming back here!
I was turned away because I didn't have 65$ to pay for each visit until my premium is reached? With blue cross and blue shield? PPO??? I thought that was weird because how can I be billed the same amount each time when the actual bill hasn't arrived yet. I contacted Blue Cross as I left the facility, and i was told by a rep and a supervisor that this was a illegal billing practice. I reported this to the better business bureau last night. The most disgusting part was I was turned away from getting care. I have to admit I never been so disgusted with a place than I was with Tops. I expected a better professional environment, i never expected this place to be all about money. I even called two other physical therapy places and spoke with the billing department. I was told by both you shouldn't be charged until we receive a bill from your insurance company. I gave this place a positive review prior, but I never knew they were cheating me out of my money. *** SHAME ON YOU TOPS YOU SHOULD BE EMBARRASSED TURNING PEOPLE AWAY**
So I'm a 66 year old man who has played sports through college and a couple of years after graduation on a couple of club teams. I've exercised from age 10 to present. I have been having problems with my right hip, from what I read it appeared to be a problem with the IT band. It was waking me up at night and preventing me from falling back asleep. The pain was managable but made itself known throughout the day and night. Finally I bit the bullet and decided to give TOPS the chance to "fix me". During the first appointment, to my surprise, Amy told me my right hip was out of place and made my right leg about an inch short. After treatment and some stretching I was pretty sore. Day one after the treatment- no pain. I'm now on day 28, I've had some pain come and go but I feel so much better and look forward to sleeping. I've had two treatments but havent needed to go back since the second one. These people are excellent and I would recommend them to anyone.
The atmosphere as soon as you walk in the door is so positive and you are immediately greeted with smiling staff members. After back surgery and 2 months of rehab at barrows I was still not feeling ready to go back on patrol I was weak and did not trust my body to be able to perform the physical duties of my job. I came to tops after Dr.Amy came to a police training and she introduced how tops works and truly truly understands the injuries officers are prone to. Tops specializes in getting you back into shape after surgery and they genuinely care for your health. The service I received from Dr. Jordan Schaffer was phenomenal and truly focused on my concerns. I could feel the genuity during the initial assessment. I feel like I wasted so much time at barrows because after coming in for one session at tops I realized barrows was a waste of my time and was truly unproductive for my health. They are amazing!!!!
I've posted a review twice now, and my reviews keep getting removed, so I'm trying again here! I truly do appreciate TOPS and the folks there. I've been to at least 6 different physical therapy clinics and I noticed the difference IMMEDIATELY during my first visit in not only the attention I got at TOPS, but the knowledge and the actual treatment I received. This is a place you go when you actually want to feel better, and you can put in the work to do so as well with the different activities they'll have you doing. Front desk ladies (and Luke) are always pleasant, and Ellie, my favorite Therapist, truly is beyond her years and has always been able to give me the most amount of relief, for whatever it is I was complaining about that day. Even though they're a bit of a drive for me, I always make the time to come here and wouldn't choose any other clinic to treat with. Thank you guys I appreciate ya!
My husband went to TOPS after his knee surgery and raved about his experience. At the time, I was in a different PT place for a recent neck surgery and was feeling luke warm about my treatment. I decided to give TOPS a try and the hubs was right - I'm grateful to have found this place! Every member of their staff is professional, friendly and passionate about what they do. The level of expertise for the therapists and assistants is phenomenal. This crew knows their stuff. Plain and simple. Plus, you get to see adorable dogs every day. Who doesn't love that? Hey, even if you're not a dog person (which I can't even imagine but it's all good), these dogs are the most well behaved dogs on the planet so hop in and get the treatment you need. I'd give this place 10 stars if I could. They're life savers. And, the dogs are cute (had to mention it twice).
Had a Total Knee Replacement in Jan. 2022 - had first PT session 4 days post op (Surgery by Dr. Michael Sumko - "Minimally Invasive TKR"). TOPS had me hitting all my Post OP PT benchmarks either on-time or usually earlier than expected. I had lived for 30+ years with a knee flexion of 120 degrees - now, between the surgery technique, the PT sessions, and the TOPS staff pushing me when I needed pushing, I'm at 140+ degrees of flexion. I also had a significant lack of muscle, balance and strength in my leg due to not being able to work out for a long time due to the bone on bone pain. In approx. 5-6 months, with the in-person PT sessions at TOPS and working out at home in exercises they taught me I was able to add over an 1-1/2" of muscle to my right leg greatly improving strength and balance. Great environment and a great team! Highly Recommend!!
As a first timer and new to the world of PT, I can say that so far TOPS has been such a healing experience. I was initially seen by a wonderful PT, Megan. I’m grateful for how relaxed and relieved she helped me feel, it’s the most tranquil I’ve ever felt in a medical office setting. She truly knows what she’s doing has the healing touch. The intake process during and after my first and following appointments with scheduling/copays with Karly have been seamless. For my appointments that have followed since then I’ve seen Rainey, another PT who has been such a breath of fresh air and someone who truly loves what she does. I look forward to our interactions and conversations, she’s someone who has made a positive impact on me and others. Do yourself a favor and make TOPS your number one choice for PT, you won’t regret it!
Ok, this review is overdue...I am a real customer of TOPS. TOPS is made by great people Who are TOPS? Nancy and Keith..great phys therapists! Special thanks to Nancy, my primary.... knowledgeable and wants to help each patient, a great combination! Andy, Neil, Justin. Always friendly and good instruction for exercises, ready to help! One or more have gone on to finish their phys therapy education..a good sign to me that TOPS promotes this! Sorry if I missed anyone... Actually, last but definitely TOPS: Karly ...knows everything and everyone, teaches, organizes, runs the show and really a key to making TOPS a great place to go for your phys therapy! Thanks for a friendly and helpful experience everyone! Oh, and cute pups might stop by to make you smile while you stretch.
Luv this clinic! Been to many different PT clinics over the last 10 years with chronic back, hip, knee, leg pain. I truly feel I have found the place where I will make lasting change based on their expertise, techniques, and professionalism. Front office is kind, competent and welcoming. Early appointments are available to minimize impact on your work schedule. PT Techs are knowledgeable and helpful. Dr. Amy came highly recommended and she has not disappointed. She spends ample time with her patients and tailors each visit with treatment & exercise options to match one’s progress, lack of progress, or change in symptoms. This excellent clinic is worth me driving across the valley for. I highly recommend.
TOPS Physically Therapy in Phoenix gives a superior level of care. I was treated for a bone on bone knee problem. They reviewed my records carefully, asked a lot of questions and then took me through a full set of exercises that were to help strengthen the muscles around the knee. On each visit , I was monitored to ensure the exercises were performed properly. There was manual manipulation of the knee and then the area that was worked was iced. I was given instructions for additional care and exercise at home. TOPS has many different types of therapy to help an individual to regain health. I highly recommend them. They have helped me several times; the care is excellent.
TOPS has been the game changer for me with my Achilles repair rehab. They have been able to figure out how to get me running again and able to do a higher level job. I can jog and walk on my toes, which I was told I wouldn’t be able to do. I have had a lot of physical therapy in my lifetime (played competitive football and having a physically demanding career after sports). This place understands what my body needs and they actually use manual therapy. Which means they actually work on you and don’t just put a ice/heat pack and send you off. I highly recommend Dr. Brannon and her team. She is skilled with a lot of experience and will be the key to your rehab success!
It is a pleasure to share my feedback on TOPS. Dr. Brannon and her team are as amazing as they get. As someone who values health and fitness, I felt cared for and welcomed from the second I walked in to TOPS. This practice is an outlier in the field of Physical therapy and Rehab. Dr. Brannon and her Team helped me strengthen my lower back after I injured it and I can assure you, I will be going there for a monthly check ups, as needed. A massage or a YOU TUBE video is not the answer for the do it yourself-ers. And while I hope that anyone reading this never gets hurt, but if you do, please don't hesitate for a second to get in at TOPS and Dr. Amy and the Crew.
One word, Yes!!! Everyone is always so friendly when I’m here. The staff knows every clients first names upon walking in, they even offers water etc to ensure your comfort at arrival and throughout the appointment. They make you feel at home and it’s evident they all like their jobs and enjoy being here. Meghan is my physical therapist and I adore her. She really takes the time to understand how things are progressing etc and knowledgeable, caring and fun! She is very personable, funny and sweet. I’m forgetting some names but big shout out to Nixon, Diamond, Xavier, Karly and Mila. I highly recommend T.O.P.S for your physical therapy needs!
My experience with TOPS Physical Therapy is one I will be forever grateful for! I cannot say enough good things about this place and I hope others find out about this gem! It’s a family owned business that takes care to another level. Dr. Amy Brannon and her staff are caring, passionate, and just down right good. In my time there rehabbing my foot, I had was able to see how they treated a diverse range of people and injuries! They excelled in it all and are a one stop shop. I saw them perform: injury prevention, post op surgery, tmj, pregnancy, chiropractor/manipulation, and more! Go TOPS and thank you for caring for first responders!
Can't say enough about all the staff at T.O.P.S. This is a top notch organization of professionals who are passionate about what the do and care about their patients. I was treated for plantar fasciitis and a shoulder impingement. Ellie was fantastic at diagnosing my problems and providing treatment that got me back to normal in record time. The entire staff works together to make your experience efficient and effective. I have been to other PT groups and find T.O.P.S to be my goldilocks facility -- not too big and not too small -- and with everything needed to make you feel comfortable and well cared for. I highly recommend them.
- a wonderful place to do therapy - therapy primarily by the physical therapist (unheard of). - engagement with the patient and family for a wholistic approach - adjust care care to address what you’re personal needs are -hands on stretching your muscles - office staff are super efficient, helpful, approachable, greet you with smiles and positive attitudes - the office has a crazy fun play list of tunes to get you moving at a volume you can hear!! - therapy dogs … seriously a beautiful set of pooches that occasionally come in. - employees are a variety of ages and are so welcoming to everyone that comes in!!
I apologize as this review is late in coming and is from the services T.O.P.S. provided me 2 1/2- 3 yrs ago for a Right side lower back/hip problem. I never took the time to thank them in writing for a job well done. Amy and her staff did a great job addressing my issues, starting w/ Mila explaining and taking care of my insurance needs. They all made me feel very welcomed and comfortable as soon as I entered. At the time they had a dog, which surprised me at first but ended up being an added bonus. I highly recommend T.O.P.S. So to Amy and her. staff, thank you very much for a job well done. S. Butler
Service was GOOD, BUT they lied and said they were on my insurance plan. After several apts I was on the phone with insurance and it turned out they are NOT on my plan. I had to TELL them. Then they billed me full PRICE for each visit. NOT even the discount price they give insurance, they were very difficult to work and ONLY cared about getting there money. If I can say anything CHECK your insurance company with any physical therapy company. I files a grievance and insurance company paid, BUT it took over a year and TOPS was VERY DIFFICULT and only cared about the BOTTOM line.
The Staff and facility are great! I’ve been to over 6 clinics for back Injuries over the years and TOPS PT truly listens to you about the pains/issues you are having. I went to multiple massage therapists, back specialists, chiropractors and Doctors over the last 1.5 years trying to get ahold of the root cause of my pains. I’ve been going 2-3 times a week for PT and have been feeling the best I’ve felt in a long time. They’ve helped me make noticeable differences in my health. I would definitely recommend you to seek help from this group of PTs/PTAs!
Had previously went to Camelback Sports Therapy who never were able to come up with even a suspect diagnosis for my symptom's and putting it gently didn't really help much. In contrast within the first session at TOPs the therapist correctly guessed based on my symptoms the correct diagnosis. He referred me to orthopedic surgeon and an MRI was able to confirm the diagnosis. Now the diagnosis requires surgery so there is only so much TOPs can do at this point but at least I have realistic expectations now for what therapy can achieve without surgery.
Awesome facility and team! After meeting with many providers I've been pleased to find Amy - a one of a kind therapist who has developed a practice that excels. My first visit was over an hour long, and the simple yet effective exercises they had me do left me feeling like my muscles had really worked out. Beyond a doubt this is an exceptional PT group and I'm excited to continue seeing Amy on a regular basis! My husband saw her for an injury and he immediately felt relief after weeks of being in pain. TOPS is truly TOP NOTCH!
Amy, Cassidee, and the team at TOPS are as good as it gets. They have exceeded my expectations in all ways, and I would absolutely recommend them to anyone needing physical therapy. Not only are they professional but they create a comfortable environment for anyone needing treatment. Not only do they treat you, but they take the time to explain what is needed and why so you get the most out of your physical therapy sessions. If you are post op, or just looking for routine maintenance, TOPS is the practice to be a patient at.
Before Amy, I could not hold a glass, open a jar or hold a golf club mixed with no sleep from the pain. Two months of seeing Amy 2-3 times a week, I have zero pain. Now, with just one visit every couple weeks, I continue to be pain free. Next, she will begin treating the same issues in my feet. I am a cancer survivor, who has seen so many different doctors for my pain and nobody could help. I highly recommend to anyone with the unpleasant after effects of Cancer to see Amy. Thank you Amy for the best PT. Pam
Tops is TOP NOTCH....The entire staff is great and has a very good atmosphere. Ellie, Amy , Carolyn , and Keith are all great physical therapists. Luke is a hardworking tech(even though he wears short shorts) I never see that guy sitting still. Keaton is really good at computers, admins stuff, making deals and video games. Tyler is quiet, humble and super good at setting ice up. Cassidy is the best general manager for a pt place I have seen. And the front desk staff is amazing ... even when I forget to pay.
TOPS provide exemplary physical therapy within the Phoenix region. They tailor treatments to fit the patient's specific needs such as returning to sport or pain relief. The social aspect created by Amy, Chad and the rest of the TOPS team is unparalleled to any other physical therapy clinic I've been to. It almost seems like one big family where patients are interacting and co-rehabbing with one another. I wouldn't hesitate to recommend TOPS to anyone who is looking for top-notch physical therapy.
I came in with a ACL tear and became a patient at T.O.P.S Physical Therapy. I have been treated with the best care anyone has ever got. My Therapist/best friend Rainey has gotten me through this hard time by pushing me to my limits and believing in me the whole journey I have been here. Even though Rainey has been my main Therapist it doesn’t mean nobody else has been there for me too. I am so thankful for the entire staff and trust them with my full recovery. Thank you T.O.P.S.
Start with the best and you can forget the rest! TOPS has provided me with the best care available. They keep up with the latest treatments possible and they take excellent care of their patients. I have been plagued with back problems for many years. Their dry needling technique is awesome. TOPS provided relief for me that even back injections can't compare. Their office staff is wonderful too! Always courteous and extremely helpful. If you need physical therapy, you need TOPS!
T.O.P.S. is absolutely the only place I will ever go. Amy is so incredibly knowledgeable and kind and she truly fixed my body (which I thought was a lost cause). She always takes the time to listen to what you have to say and how you are feeling and she makes each program and plan so customizable to what your body needs specifically. She has poured her whole entire life and soul into this business and it shows. T.O.P.S. is a must go and Amy is a must see!
Tops has had plenty of PREVIOUS employees that have been a perfect fit for the company but unfortunately for them the company is only interested in "The Board Members" opinions. The Board Members are also defined as the investors and for personal issues micromanage just about everything. There is no room for improvement at Tops because they stick to one way only because it is "their" company. Ideas and opinions are warranted but never considered.
Amy cares more about her patients than any other physical therapist i’ve worked with in the valley, which is upwards of 15 different ones. if you want real recovery you have to come to TOPS because not only will her team encourage your recovery along the way, but they push you to a point where you see actual results. they also have great music taste as a added bonus!! thank you amy, and the ENTIRE TOPS team for your dedication to your patients!!
As a firefighter that just had shoulder surgery about 4 months ago, they have been really aggressive responsibly to get me back out into the field. Very professional, humble and caring individuals. Your not passed on to just anyone. They work with you one on one with your best intrest in mind. It's a very family oriented environment. They specialize in first responders and military as well as everyone else. You will not be disappointed.
TOPS physical therapy is the best physical therapy I’ve ever been to. When I have an issue they use multiple modalities including dry needling, needle stimulation, exercises, massage, ice/heat, taping etc.… The physical therapists are very attentive to the individual needs and ensuring the root cause is being treated. Highly recommend tops physical therapy to anyone with small issues or severe issues. They are the best!
Having dealt with several injuries over the years I am no stranger to physical therapy. T.O.P.S. is by far the best place I have ever been. The staff is incredible and the atmosphere is amazing! On more than a few occasions I’ve come in for injuries that make it difficult to do daily tasks and miserable to sleep and after getting through their programs I’m back to 100%. I highly recommend T.O.P.S. to anyone!
I've always battled injuries while being a student athlete. TOPS has helped me get healthy again and better my game! I don't know what I would do without their amazing staff and treatment! They have gone above and beyond for me to help me get back and even better then I was before. They use ASTYM and training programs that are tailored to exactly what I need. I wish I found this place sooner! Love the staff!
I have been to physical therapy a few times in my life and never felt the support and encouragement like I do at TOPS. I work with many therapists here and have had a great experience with each of them. I am happy to see my progress this time around. All of the staff are friendly, knowledgeable, and professional. I also appreciate the cleanliness and organization of their facility. Highly recommend.
Ellie and the team are extremely knowledgeable and were able to get me back to health in 2-months post surgery. Ellie and the team were amazing throughout the process and pushed me to recover at a speed that was just right. The front desk staff made it easy to schedule appointments around my schedule and were great at following up. TOPS is by far the best choice for rehab in the Phoenix area!
Our family loves TOPS! My husband started us coming here and it is completely worth my 30 min drive. The staff and atmosphere are energetic and happy. They know each patient when you walk in and make you feel like part of the TOPS family. I feel like I'm getting the best services available and they not only treat the problem but teach preventative steps to work on at home. Highly recommend
I tried therapy at another place but was not really improving as expected. I was recommended to TOPS by another patient and was pleasantly surprised by their level of care and attention to detail. Everyone there makes you feel relaxed and provides you with a level of service that is unmatched. I’ve only been going a short while but I truly believe the therapy has really helped my injury.
Look no further for the most effective physical therapy in Arizona. Amy and her staff utilize real world experience alongside athletes and first responders to observe first-hand what may cause their injuries and provide effective care and solutions to solve even the most complex physical issues. The environment is extremely friendly and the patient treatment is unparalleled.
I had tried two other PT places and was not happy. After my first visit at T.O.P.S. I knew I had finally found my place. Everyone was so nice. The girls at the front desk are so helpful and sweet. I can't say enough nice things about my therapist Keith. Professional, kind and really seems to care about helping you! My shoulder is almost 100% and I couldn't be happier.
After shoulder surgery my surgeon handed me off to T.O.P.S. for physical therapy. My repaired shoulder now has full range of motion, full strength, and free of pain. TOPS is owned and staffed by true professionals who know their business, and take the time to understand YOU, how your injury affects your life and how best to get you to the finish line. Thank you TOPS!
I chose to come here and I wasn’t disappointed! Everyone is friendly and they know how to address your issue. I found out the dogs were there in the morning and I decided to schedule my session so I could be there with them. I think it’s such an awesome idea to have them there to comfort the clients! Plus they’re absolutely gorgeous to look at! LOL
The techs are extremely understanding and patient. I haven’t been going here for very long but the techs are always ready to be there if you need help or demonstrate the exercises you need if you cannot do them or don’t understand them. Not only are the techs great, but the people and the physical therapists have really helped me through my injury
Keith and staff were wonderful at T.O.P.S.. Their dedication, passion, focus, ,great facility and outstanding customer service from the front desk, were top notch and life changing. My Knee feels 100 times better after two months of therapy! Thank you so much! I highly recommend them! Looking forward to getting back to my normal life. Cheers.-EM
I love TOPS. They are super friendly and professional. I called one day and was in the next. I've been coming here for 3 weeks now and definitely feel my body improving and my pain reducing. I highly recommend them. Also, don't shy away from the dry needle. It's a little scary but it makes you feel so much better after a few hours of soreness.
So let me tell you. Amy. The best ever. Mila, Keith, and Luke also the best. They are super awesome and fun to talk to. They make my experience so much better when I’m there. Coming in at 2nd, Karly, Ellie, Neil, and Tyler all were legit and were able to make me laugh. They all help me get back to 100%. Give luke and all the techs a raise!
This summer my daughter was treated at TOPS and she had such a great time! The atmosphere was fun and high energy while still remaining professional. They knew how to speak to an elementary school age child and provided exercises for her to do that she was able to understand and do on her own at home. Thanks for the great experience TOPS!
Ellie and the Team at TOPS are wonderful!! She helped me to achieve my goals after my total knee replacement showing kindness and professionalism every step of the way. They provide a clean and fun environment, but be prepared to love animals because they have the four legged fuzzy therapists helping patients to recover too …
I received therapy at another service provider and the benefits where short-lived. The therapist at T.O.P.S. designed an aggressive but compassionate program that led to immediate and long lasting relief of pain and discomfort in my back. I highly recommend Dr. Amy and her staff of professionals for your physical therapy needs.
TOPS has been so great! I’ve been dealing with migraines and couldn’t find relief, but the PTs at TOPS helped me get my headaches under control! I ended up in the ER with a horrible migraine once, but I haven’t had a bad headache since I started PT. I’m so grateful for the relief, and the dogs in the office are adorable!
Had the pleasure of being treated by Amy recently and before I was even done telling her what I was experiencing she had found a rib outta place. She put it back and just like that I felt relief. What I loved the most was how much she enjoyed talking to me about my questions about my body! Highly recommend.
I have some issues with my back and threw it out to where I could barely walk, Amy and everyone at T.OP.S Physical Therapy did an amazing job getting me back on track. The pain relief even a few hours later is amazing. I would highly recommend anyone in need of pt to go check out T.OP.S Physical Therapy!
By far my favorite PT's ever!! When I first walked in back in June I was greeted by 2 of 4 puppies that are on property. That right there made my day! Everyone here is absolutely amazing and I am so greatful for them. My journey is still in progress but I know I will be far better then before my injury.
As an intern, TOPS has given me the opportunity to learn and grow within the physical therapy profession. The staff is welcoming and works in comforting environment which thoroughly increases rehabilitation value. I would not choose any other clinic to help me progress as a professional and a student.
After struggling for years with chronic migraines I decided to try out dry needling because nothing else was working. Ellie (one of their physical therapist) made me feel so comfortable. I have gone to her twice now and haven’t had a migraine since! So thankful for her and this facility!
The tops therapy stands for Top Notch! PT is part of my life since I'm very active. Been to many different Pt clinics. This one is by far the best one I've been. It's a little out of my way but worth the trip. I will keep coming to Tops and I'll keep bringing in family and friends.
TOPS Physical Therapy is professional, knowledgeable, and was able to get me to my goals after back surgery. I was able to get back to golfing pain free well before I had even imagined. I highly recommend this clinic as they are the only clinic I will be going to from now on.
Was having extreme lower back pain and Ellie was able to help me out a ton after one visit. I’ve heard a lot of great things from friends who have worked here and I would recommend to anyone. I would give 4 & 1/2 stars because Ellie’s elbows are just way too sharp …
I came to TOPS as a student for a clinical rotation, I have had an amazing time and learned so much! The staff is energetic and patient oriented, they positively impact the live of any one that walks through their door. You should definitely should come check out TOPS!
Completely impressed with the level of care and professionalism. They got me in last minute, and one of the staff even watched my kids while I was treated. They truly cared about my well being, and offered new and innovative treatment options. Highly recommend!
I love TOPS, They’ve helped me with a variety of injuries over the last several years. I’ve recommended TOPS to several people who have all had the same experience. Quality care, a clean and supportive environment, and a staff that is always respectful.
The team at T.O.P.S. is just fantastic. I'm absolutely grateful for their help and support - there's no way I recover without them! They are a professional, knowledgable, and extraordinarily caring team, for sure. I give them my highest recommendation.
Right knee replaced in late May 2023 and the team at T. O. P. S. Therapy were fantastic during my outpatient rehab. Now the left knee replacement rehab process is underway. Caring staff. Easy to schedule. And the dogs are awesome.
This place is awesome!!! Everyone here is super friendly and always helping you out with ur needs. It’s clean and great environment. It sucks to have an injury but if you have to go to therapy this is definitely the place to go!!
Dr Amy and her staff are amazing at relating to you as a person and helping you experience the healing techniques of their clinic while treating you like a person and not a number. I highly recommend them for your consideration.
The staff is super friendly, listens to what you have to say about the issues you are having, comes up with a game plan on how to get you better and you are surrounded by dogs that are super friendly and want to hang with you!
My physical therapy was great, very very happy with the staff, the friendly environment and their ability to work with our individual circumstances. A great place with an individual workout an to restore our individual needs.
Been going to TOPS on and off for the past years for my sciatic pain. Amy fixes me, I get out of shape, sciatic comes back, and they fix me again. Maybe one day I’ll just stay in shape but I love giving them my business.
Amy has worked on my at her facility several times and I can't say enough good things about her. She is extremely knowledgeable and professional. She spends a ton of time outside her work evaluating new techniques.
I highly recommend T.O.P.S. Physical Therapy. Amy, Ellie, and Keith, as well as the whole staff, were very professional and helpful to my back problem. Thank you for the excellent care and service I’ve received.
Best physical sports therapy in the business. Had shoulder surgery February 1 6months later I’m at 100% thanks to Amy and all the wonderful staff there. Thank you all and GOD bless you all …
T.O.P.S. is tops in every aspect from the front desk to the therapists. Everyone is very knowledgeable and extremely fun and friendly. They definitely do a great job in getting you a speedy recovery!
T.O.P.S Physical Therapy is amazing! Amy helped me get back to moving without pain and I'm thankful for it! Everyone there is so nice and welcoming! I'll miss this place when I have to leave!
I loved the environment at TOPS! It was a great place to be a student and learn how to get people back to full function after the craziest injuries! Highly recommend this place for rehab!
TOPS is an amazing place to get physical therapy. Such a great environment and everyone is very friendly. They are very knowledgeable and really make sure you are taken care of!
The staff is so friendly and always helping me get better! I feel like I’m valued as a patient and that my care and comfort is always the first priority. Plus, there’s dogs!
Great staff and very modern facility! The staff are very knowledgeable and friendly. They are always able to get me back on the right track and feeling 100% better!
TOPS Physical Therapy is simply the best! They went above and beyond for me and got be back after my surgery! I love the TOPS team and can't thank them enough❤️
Phenomenal staff and atmosphere! Facility is well run, clean, and professional. Leo, levi, and lucky are always the best when in need of smiles when in pain!
These guys a great! Keep me in the fight week in and week out, how they put up with me on the other I don't know. They are therapy for the body and soul!
Dr. Amy Brannon fixed my back and hip after a long road trip left me in a lot of pain. She knew exactly what to do and had me feeling better in no time.
Just an absolutely outstanding staff, they are extremely caring and their knowledge is mind blowing. Best training staff i have ever experienced.
Great place for PT, the staff is very knowledgable and encouraging, I’ve seen a lot of improvement in my strength and flexibility
I think Tops Physical therapy is top notch notch . I have been attending for two month's and could not be at a better facility..
This place is amazing. Amy and her crew have helped me recover from 2 major surgeries and numerous minor aches and pains.
Lovely facility, wonderful staff, and amazing treatment! I walked out without shoulder pain for the first time in months!
T.O.P.S Physical Therapy had wonderful athletic trainers and physical therapists with amazing customer service
The wonderful facilities are second only to the fantastic staff. A perfect place to get help and rehabilitate.
Highly skilled and extremely knowledgeable physical therapist’s. Clean and safe environment for rehabbing.
TOPS PT is a great place to go. Their staff is polite and experienced. I would recommend it to my peers.
The environment is very welcoming and everyone is so helpful. I would recommend this place to anyone.
Dang near magic what one of the therapists was able to do for my arm in a very brief period of time.
Great people!!! They helped our football team up at Show low and made sure we were all in TOP shape
Love this place. Professional and clean. I can’t recommend this enough!
Great place for PT! Great and friendly staff. Love the dogs there
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