Terrible place to do your banking. Incompetent and racist staff members such as the manager Tina enjoy racial profiling black customers and considers it company policy. No accountability at all, continuous errors and poor training for staff members all across the board. Will never bank with such a institution again.

I am giving this 5 star service because of the welcome customer service desk. I was waiting for a meeting and I noticed how welcoming Ania was early in the morning it was great. She said good morning and to have a good day to every person that walked in with a smile and made sure to give attention to them.

Some staffs appear to be lack of banking knowledge. Two customers came to the counter asked if a cheque in the wife’s name can be deposited into the husband’s account. Procedure may tell you no, but there is a way to ask the wife to counter

This is the WORST TD branch. Maybe it is just my luck, but I always get the WORST staff. There was a gentleman waiting patiently in the front area (not inside the bank, but by the entrance to get into the bank). I followed. Once he went in

Today I picked my credit card ehich was due in their brnach for over a week now.. when I call to ask them they just put me on hold and say it’s not arrived. Yesterday evening I call again a male representative tells me it’s not arrived and

This morning one of my family members went in this branch. The tailor manager is very disrespectful and rude, he accused my father for a mistake that one of his employees have made. He was also really aggressive and threatened him, even

Worst bank I’ve ever been to!! I have never experienced such bad Customer Service at any Bank. I went there to deposit my Cheque and they did not deposit it and they gave me a receipt. Every time I come to this bank, they give me a hard

I stood next to the reception desk for over 10 min while employees sat in there office without any clients with them (nor were they on the phone) and no one acknowledged my existence let alone asked if I needed assistance. Not the first

Anupama Bhandari has the worst attitude in the office. She should learn some lessons on customer service and pay attention to time sensitive issues. She should learn to treat all her customers with the same respect regardless of age or

On August 30, 2021 I made a deposit on ATM machine. Machine counted the money and I confirmed my deposit and got a receipt. On the receipt clearly shows money was forced deposited. On September 24, 2021 TD took out the amount that was

Randy Siriwardene was great in helping me get a technical issue sorted out. The whole thing ended up taking an hour and a half, but he helped me out the entire time! We had to do 4 calls to different departments, and he was awesome.

We would like to express our sincerely appreciation to Louis Meng. He is very patient and responsible. He kept following up and helped us get the statement for renew the Immigration document. Thanks again for all his hard work!

Today, my husband and I had an appointment with Tanya. She was very kind and helpful, while always putting a smile on her face and used good manners. We were very pleased and she finished all our work before we left.

Today me and me and my wife had an appointment with Ritu. P for our banking. She was very professional and extremely deligent. Sets a good tone for the bank and we are happy with her services- Will recommend -

Avoid this bank at all cost. I went in for a simple card replacement. And I stood in line for 30 mins in line. 4 staff at the time I was there, 1 at the teller only while the manager is on

Anupama has been the best courteous , knowledgable , smart advisor i have ever met in my life , her customer service skills are at another level , My whole family deals with her.

This bank won’t even accept and deposit their own cheques! Horrible service and horrible. Went to another location within 20 min and had the same TD bank deposited no problem.

Extremely unprofessional service at this branch. Please avoid going to this branch at all costs One of the staff who did not even give me his name was more keen on blaming me

Amazingly pathetic staff. They have no knowledge of services. My huge wire transaction is lost in transit and they’ve no clue.

Drive thru ATM stole my cash!!! I had to call TD immediately and sort the issue out. And then the driver behind