Wonderful experience with buying a new mattress. Ramisha was courteous, knowledgeable & efficient. She was patient and answered all my questions.Even though she had just started this job 2 weeks ago, she definitely impressed me. Both my son & I agreed that she came across a qualified & experienced salesperson. Keep up the great work!

Jay was very patient as I was checking the things that I need, never rushed me and made the whole process very smooth. I felt like he was honest, gave me quick answers for all the questions I had and superb customer service. It was a great experience! Thank you very much Jay for helping me to find all the things that I needed.

Just a dreadful shopping experience. Their sales associates lurk at the front door waiting to pounce on you as soon as you walk in. Even if you tell them you are just browsing, they stalk you around the store. I much prefer shopping at Leons, the products tend to be higher quality and the sales associates are far more relaxed.

Went in looking for a Mattress. My wife and I were greeted by Misha who helped us with the purchase of a mattress as well as a base with message and head and foot movement. She was friendly and very knowledgeable about the products. Great experience and she has made customers for life. Thank you for all your hard work.

Just bought a couch from the Burlington location. Sri gave us a great deal and provided excellent customer service!! He gave us the space we needed to browse the store without feeling pressured to buy, while always being available if we had any questions. This was the best furniture shopping experience we've ever had.

Extremely pleased with the service I received today with the sales associate Misha. She was very knowledgeable and provided the right information on the couch I was purchasing without feeling overwhelmed or “pushy”. She went the extra mile to get me the couch I wanted, with a great price, and fast delivery. Thank you!

I came to brick looking for an amazing deal. And with the assistance from Ram. Me and my friend were able to purchase all our items successfully. The experience at brick has never easier and faster. Ram is an amazing sales rep. Ask for Ram as he will help you with all your questions and needs!! Thank you again Ram!

Got an excellent deal for our appliances. Sandy was incredible with her knowledge of the products. She understood right away what I was looking for and found me the best appliances which suited my budget, Sandy will be the reason why we would keep going back to The Brick (Burlington) A+ for customer service!

Very large variety of beds available to try in store, which makes it easy to figure out what level of firmness works. I like the that we were given a pillow of our choice with a brand new clean protector to use as we tested out beds. The bed we like was $1649 on sale for $699 which feels like a great deal.

Was a very pleasant experience Shridhar our brick sales rep was very helpful and well educated on the products to help us make the best decisions on our purchases. He took the time to walk through the store and was very patient as we had many items that we were purchasing. 5 …

Stopped by to simply window shop sofas. Was immediately greeted very warmly by Eva and due to her help and product knowledge, ended up buying a new sectional! The process was effortless and the price was a pleasant surprise. I will definitely be back.

My wife and I were very impressed with The Brick Burlington. Our salesperson, Sandy, was fantastic and even let us move a few pieces around the store to allow us a better look at our final product. Sandy was not forceful in any way and gave

From the moment I entered the furniture store, Misha greeted me with a warm and friendly smile. Her approach was not just about making a sale; it was about understanding my needs and helping me find furniture that would fit my lifestyle and

We bought a couch and the warranty that the manager insisted would cover any issues going forward. Now that we want to use the warranty because of structural sagging in the couch, the manager has declined the request to honour the warranty.

Misha was our sales executive and she was absolutely splendid to work with. She was extremely resourceful giving us different options and was very knowledgeable. She was patient through all our choices and didn’t sulk even when we changed

I don’t usually write reviews but I had to for the encounter I had with this store. I bought a tv from them and during the time of purchase they told me get the signature plus warranty and it covers everything including damage. Now that I

My husband and I came to this location to look at fridges, and with the help of Sandy, we were able to find a fridge that was the right match for us. She was very thorough and helped us go through many different options and told us about

In store service was great! Delivery service was horrible. Purchased a sectional couch and was told I could pay for delivery and they would also set up the couch. The delivery team came into my freshly renovated home and tracked mud all

We had an excellent experience purchasing a power recliner from Misha at the Brick in Burlington, Ontario. She answered our many questions with patience and kindness, and it felt like she really had our best interests at heart. Misha is

My husband and I worked with Jay to select a new appliance package for our kitchen remodel. Jay has been an absolute delight! Patient, informative, very responsive and helped us get the best prices! Jay, thank you for all your help and

An employee Johra, an exceptionally kind and patient employee, graciously guided us through every aspect of our household. Her humble demeanor and unwavering patience made her a joy to have around, and we truly appreciated her presence.

Easily the worst shopping experience I have ever had. So bad that this is the first time I have ever written a review online. I bought three stools- only two were delivered- still tried to have us sign that all three were delivered. We

We visited The Brick thinking we were not going to find anything and with Eva’s assistance we found the perfect couch and Ottoman with storage from Sofa Lab. We received great customer service from Eva, she was knowledgeable, friendly,

On my second visit to the brick, I was extremely impressed by their impeccable customer service. In particular, Mehr stood out as an exceptional individual who went above and beyond to assist us in finding exactly what we needed. His

I have been to this location multiple times over the past few years, and bought many items. I have always been pleased with the deal and the salesperson. Today I had the chance to interact with Ram, who is extremely professional with

We were overwhelmed with purchasing appliances for our new home, and shopped around a lot. When we visited Brick, we were greeted with exceptional service by Ram. He is extremely knowledgeable and gives you honest opinions about all

Appliance shopping at Brick was smooth because of Ram. He helped me shop appliances online and provided a great price. Extremely satisfied with my purchase and the outstanding customer service provided by Ram. Highly recommend.

Had a good experience with Sri! He helped my wife find a new pillow. Between bringing us different options and getting her feedback, we found something she liked and were in and out in no time. Thanks for the great experience!

The Brick has been good for our needs for twenty years plus. Mark and Philip have airways been amazing with their knowledge and customer service. Picked up a power recliner for my grandmother on this visit. She was happy.

Misha was great at helping me find the sectional that worked for me. She was very patient as I made my decision and offered various options. Plus I got 25% off with the scratch and save event so it was even better!

Harman, Mischa and Shahira were very professional and efficient. They helped us get a comfortable Beautyrest mattress at an amazing price. We couldn’t be happier with the service and purchase. Thanks guys!

Sri provided great service. I needed a recliner quickly for my father going into long term care. He helped me purchase a chair to meet our needs and arranged a quick delivery to his new home.

Wonderful sales person, Misha K helped me in finding the item I was searching for. Very pleasant and helpful while trying out office chairs too, and in explaining pick-up information.

Shiria was a great sales associates; providing the services we needed to purchase for today at the store in Burlington. She was also friendly and welcoming when we entered the store.

we had a credit for a mattress warranty and ended up buying an adjustable bed frame as well. Good service. clean store. Positive experience at warehouse in Mississauga for pick up.

We had a great experience buying a new mattress. Ramisha was very polite, patient and knowledgeable answering all of our questions. Very helpful and we really appreciate it.

We received the best customer service from Misha. She was very patient, friendly and courteous. The manager Zajar is also very nice.

Sri was extremely helpful and was able to show us a couch and love-seat that exactly fit our needs! Would definitely recommend him!

Sri, was extremely helpful while purchasing a mattress for one of our children. Would highly recommend him. Thank you !

Make sure If you have issues with your couch they will ignore you poor customer service specially NAV .