Brisbane International Airport Terminal, Airport Dr, Eagle Farm QLD 4007, Australia
The Coffee Club Café - Brisbane International Airport Level 3 Departures is a Cafe located at Brisbane International Airport Terminal, Airport Dr, Eagle Farm QLD 4007, Australia. It has received 223 reviews with an average rating of 3.5 stars.
Monday | 5AM-10PM |
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Tuesday | 5AM-10PM |
Wednesday | 5AM-10PM |
Thursday | 5AM-10PM |
Friday | 5AM-10PM |
Saturday | 5AM-10PM |
Sunday | 5AM-10PM |
The address of The Coffee Club Café - Brisbane International Airport Level 3 Departures: Brisbane International Airport Terminal, Airport Dr, Eagle Farm QLD 4007, Australia
The Coffee Club Café - Brisbane International Airport Level 3 Departures has 3.5 stars from 223 reviews
Cafe
"I want to give one star but considering I got excellent service from two staffs before, these two stars would be for them"
"The guy here was very friendly and looked like he actually cared about his job, which is the only reason I gave three stars instead of one"
"Stopped at The Coffee Club this morning for breakfast before boarding our flight"
"Food poisoning after purchasing a ham and cheese croissant at 10pm on Friday 25th October 2023 at the Coffee Club International Departures, Brisbane"
"This morning I ordered a skim flat white and I was very skeptical"
I want to give one star but considering I got excellent service from two staffs before, these two stars would be for them. Overpriced food? I do not mind. It’s the airport, what would you expect right. Tasteless? I do not mind, that is why salt and pepper were provided anyway. Glaring and ignoring me? That is totally unacceptable. I myself work as a Front of House staff so I’d understand how this role works. I would not get angry if the table is dirty maybe the staffs are busy or wtv. I’d totally understand that but not this one attitude. The table had a dirty cup on it when I first arrived, I do not mind. When I finished my meal, a staff was walking around and picked up dirty dishes from my table. I asked if she could take the dirty cup as well (which was there before I came), AND SHE JUST GLARED AT ME AND LEFT? You know what I just wish to understand what the fff was going on her mind at that time. Did she think I could not talk English so she just left (considering I am a South East Asian) I live in NZ for 3 years and work in a restaurant, I could say my English is at exceptional level. Even if she could not understand or did not listen clearly, she could ask me to repeat. NOT BY GLARING AND LEFT. I totally, totally cannot accept that.
The guy here was very friendly and looked like he actually cared about his job, which is the only reason I gave three stars instead of one. That and the sweet potato chips, they were amazing. But when I originally placed my order I felt like I had ruined the girl's day. Not sure if she was being rude or was just sick but she didn't look like she wanted to be there. Also she said they weren't making frappes anymore. Turns out they could but when I first asked why, it seemed like she was the confused one. They also had a sign saying ""takeaway only". It felt like I had walked in just before closing when they dont close for another 6 hours. I was happy I got what I ordered in the end
Stopped at The Coffee Club this morning for breakfast before boarding our flight. Counter staff were super friendly and served us promptly. We ordered Eggs Benedict and a Vanilla Latte. Both were delivered in a short time and were delicious!! I have had not so good experience with a couple of external Coffee Clubs but this one in the airport sets the standards the text should follow! Will happily return on our next adventure ❤️
Service
Dine in
Meal type
Breakfast
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Food poisoning after purchasing a ham and cheese croissant at 10pm on Friday 25th October 2023 at the Coffee Club International Departures, Brisbane. At 12 midnight I was vomiting and cramping as the plane taxied to takeoff. The croissant was "warmed" in the microwave as the kitchen was closed. A nightmare 10 hour flight followed with regular vomiting and sweating cramps. Two days later I am still confined to bed when I should be enjoying a holiday.
Service
Dine in
Meal type
Other
Food: 1
Service: 1
Atmosphere: 1
This morning I ordered a skim flat white and I was very skeptical. I have never bought coffee from this chain of stores but I was more than pleasantly surprised. The coffee was suffciently hot, the milk was frothed perfectly and the beans grinded to perfection. It was so smooth and delicious. I'm sure it would have convereted a hot chocolate user to caffeine in a heartbeat. To the barista who served me my coffee this morning at approximately 630am, I say thankyou for making my final memory of my Brisbane trip a positive one. Keep up the good work!
Pleasant service. Good basic food. Unfortunately, after specifying an egg allergy and even asking about ensuring the bacon was cooked on a clean pan (not one where egg had been cooked on), and requesting no sauces, the sandwich was delivered with egg aioli. They did replace the sandwich. However, it is disappointing to have to constantly triple check, even after receiving the meal. Also, the "Belgian style indulgent hot chocolate" is simply a hot chocolate with whipped cream and chocolate flakes. Nothing indulgent or special about it.
Food was disgusting, ordered 2 toasted sanwiches, breekie burger, hot chips,and 1 piece of bacon and hashbrown on the side put it on my burger, food was not hot, chips were bloody cold, he didn't even get my order right as he was serving me he was on his phone, good customer service not, dont eat here if I could give you a _ I would,he is giving coffee club a bad name, tells me not to get angry,
Service
Dine in
Meal type
Lunch
Price per person
$80–100
Kid-friendliness
Bad
Awful! AUD 37, one slice of bread each which wasn’t really toasted, scrambled eggs which were set, tepid, lifeless rubber! Avocado just cut in half and plonked on the toast with a bit of cheese and pumpkins seeds…disgusting. But then you’re a captive audience in departures. Don’t bother maybe hope the other outlets are better, but they are equally expensive. Subway and other stalls nearer gate 81 all closed.
Service
Dine in
Meal type
Breakfast
Price per person
$1–20
Food is under cooked. I don't know how you can under cook chips that much. Pancakes had soggy bottoms. This place use to be our regular when travelling internationally, but I don't know what happened, it's gone to rubbish. All meals were terrible and weren't finished. What a waste of $60.
Service
Dine in
Meal type
Dinner
Price per person
$1–20
Food: 1
Service: 2
Atmosphere: 3
If you are in an airport, you are in an airport. The staff at this place are friendly and the food is good quality and fair price given where you are. I had a double Espresso and it was a nice blend served with a smile. All you can ask before departure. You are in an airport, remember?
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 4
Service: 5
Atmosphere: 3
Terrible. Unhappy staff, waited 20 minutes in line, to be told we aren't doing frappes. No smiles, once ordered curtly told 'go over there' with a finger pointed to the end counter. No please wait for your order at the end. Waited another 10 minutes for coffee and the people before me walked off with 3 fresh frappes.. This airport is just waiting for a smart operator to come in and take all the customers
Good service at the counter, but unfortunately not backed up by the rest of the team. Drinks arrived in an adequate time, waited another 35 mins before asking staff to follow up with our meal order. We were told we would have to reorder at the counter with the option of takeaway. With a plane to catch obviously not an option. We walked out in disgust with no option of a refund.
In an environment where you overpay for everything I thought the meal size and price was fairly reasonable. The eggs were cooked well and although we queued to order the food only took 5mins to come out. Probably the only place worth getting breakfast at and much better than the other coffee shop. Yes I did want a basic breakfast on this occasion and that’s exactly what I got
The food was delicious, especially after a very long flight arriving at 5.30Am. The service was really poor from the counter people. They took our order wrong. They barely spoke to customers, and zero smiles or welcoming attitude.
Meal type
Breakfast
Price per person
$20–40
Food: 5
Service: 1
Atmosphere: 5
Recommended dishes
Toast
Friendly, accommodating staff. Prices relatively fair when compared with other airport options -- however serving sizes were very small and the bread was a tad stale. Taste: ⭐️⭐️⭐️/5 Value for money: /5 Customer service: ❤️❤️❤️❤️❤️/5 Atmosphere: /5 Will visit again: ✅
Service
Dine in
Meal type
Other
Price per person
$1–20
Good value for your money. Quick service and the Crispy Chicken Burger got served hot and crispy. Chips were very good too. Not a rip-off, as I would have expected, for a restaurant located on airside. Smiling and efficient staff.
Service
Dine in
Meal type
Dinner
Price per person
$1–20
Food: 4
Service: 4
Atmosphere: 4
Great place to grab a bite from a much better menu than some of the other fancy places. Staff are pleasant and reasonably courteous. Food up to usual Coffee Club standard and more cost effective than some of the other places.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 4
Service: 3
Atmosphere: 3
These guys do an amazing job. 16 people in a queue before me to order as well as those waiting for their orders and these guys just keep pumping the food and beverages. Loved my coffee and white chocolate muffin.
Service
Dine in
Meal type
Other
Price per person
$1–20
Food: 4
Service: 5
Atmosphere: 3
Amazing food as always! We had an excellent bottle of Run Riot Sauvignon Blanc with a Crispy Chicken Filet Burger with Bacon, a Mushroom and Halloumi Burger all served with French Fries, and the Coffee Club’s famous Chocolate Mud Cake. It was delicious!
Service
Dine in
Meal type
Other
Price per person
$40–60
Paid for a flat grill, the grill was folded twice and was not cut in 3 pieces as expected, so it was hard to eat, very badly presented.I have eaten this numerous times as it is my favourite
Service
Dine in
Meal type
Breakfast
Price per person
$20–40
Food: 2
Service: 3
Atmosphere: 2
Not the best. Ordered a simple toasted sandwich and chips. Was not cheap... overcharged me then to their credit came to the table with a refund. , However, Chips were very average and cheese not even melted. Probably would not recommend.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
As always with The Coffee Club, great food at a reasonable price. The airport location is always quite busy and they seemed to not have restocked their napkins. Overall a great place to grab a quick bite to eat before your flight!
Service
Dine in
Meal type
Breakfast
Price per person
$1–20
Only in Brisbane would a cafe in an international airport terminal close their kitchen while the terminal is full of hungry passengers. Service scores a zero given that they weren't capable of serving. Food, would have loved to have found out, but knowing this chain, probably a mediocre attempt at cafe food.
Excelent place with nice people working there, especially that blonde guy named fabian, he is specially good at his job!
Service
Dine in
Meal type
Breakfast
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chocolate Mud Cake, Toast
Lets down the Coffee Club name. Eggs on toast swimming in water, soggy toast, eggs not cooked. Wait staff friendly enough, but obvious issue with the kitchen, if they don’t care about what they produce, find another job.
Service
Dine in
Meal type
Breakfast
Price per person
$20–40
Not a lot of choices in this airport so I came to coffee club which makes me disappointed every single time. The coffee is average and I ordered egg& bacon on toast. The bacon is soooo bad and not flavoured like they did nothing with bacon after got it from coles. A 15% surcharge here by the way....
Counter staff were friendly, but the person that was clearing the tables was not very hygienic he wiped the table with his bare hand, and all the crumbs went straight onto the floor. The looked like it hadn't been cleaned in a long time.
Food: 4
Service: 4
Atmosphere: 3
4.5 ⭐️ The staff here are lovely. Very kind and well presented. I ordered an iced chocolate and fruit cup, both great and fresh. The store is tidy and in a great location with lots of natural light. Thanks! :)
Service
Dine in
Meal type
Brunch
Price per person
$20–40
Good coffee and service. Seems to be the only place you can rely on to be open at the airport right now. Arrived at lunch time and minimal food place were open which seemed odd. Any way recommend the coffee club from my experience.
Food: 5
Service: 5
Atmosphere: 5
Ordered a big breakfast, the food temperature warm to cold, sausages hard and dry, mushrooms dry and chewy, bacon rubbery after a few mouth fulls tasted better, but the sourdough toast bread was just right! We were sitting right infront of the display food cupboards which were dirty!!
Young girl at counter wouldn't serve me because I couldn't hang up the phone, even though I paused my conversation to try and order. Just my one experience but for a convenience location next to the airport when you are rushing early in the morning I would except kinder service.
Best coffee in airport, period. I always get one when passing through except yesterday as I had a red eye flight. I'll get 2 cups to make up for it next time!
Service
Take out
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Weak, Insipid coffee supposedly a double shot and served in a glass when I specifically asked for a cup. Oh well I’ll just have to go get another coffee at Hudsons.
Service
Dine in
Meal type
Other
Price per person
$1–20
Atmosphere: 4
I had to rated 1 star because I came through just now and in passing I asked the blonde girl behind the counter what time they were open and she was so rude in her response. Get some customer service skills before you work at an international airport rude girl
Bought a cake and coffee to eat in store, they both came in single use plastic containers/cup, and plastic fork. I can't believe successful multi-store businesses such as the coffee club are still doing this. It's utterly irresponsible. No more plastic!
Lovely coffee and lovely friendly staff. The food looks nice and fresh. Thru also sell beer etc which is a bonus. The cafe is tidy and the employees were actually cleaning the cafe when they were not too busy. This is such a goods change. Love it!
There are much better offerings here at the airport. Very average food and coffee. Chips and a sandwich. Chips were dry small and horrible. Sandwich had no flavor and the coffee if you can call it that ,, well it was at least hot. Go else were.
Ordered raisin bread It was so burnt it was inedible It was disgusting The bacon in the egg and bacon roll looks raw and the eggs were cooked in the morning..I was told Looks nothing like the pics on their website That has to be a health issue
Very warm and welcoming staff, very good coffees, breakfasts, snacks, drinks, many things available here at this airport franchise. Love it and would not hesitate to recommend this shop to any one Very good, very delicious, highly recommended
Environmentally irresponsible. Specifically stated (repeated by checkout) for a coffee and cake to have here. Served a coffee in a disposable cup with disposable lid
Service
Dine in
Food: 2
Service: 1
Atmosphere: 1
Watching an Asian lady touch everything in the back kitchen then handle avocado and bread and other food with bare unwashed hands is disgusting. Prefer not to get food poisoning thanks.
Meal type
Lunch
Price per person
$20–40
Great coffe Staff wonderful and happy, food normal
Service
Delivery
Meal type
Breakfast
Price per person
$80–100
Food: 2
Service: 4
Atmosphere: 4
Recommended dishes
Corn & Zucchini Fritters
Had the Vegan falafel......but there was no vegan allowed available!!!!!!!How's that then??...
Service
Dine in
Meal type
Brunch
Price per person
$20–40
Food: 3
Service: 4
Atmosphere: 3
Extremely busy little cafe, which didn’t give the staff to clear out the tables with enough time, but having said that, the food was served quickly, and it was quite delicious. I didn’t have coffee so I can’t comment on that.
It is as expected. Price is a little bit over: $12 for a muffin. Some wonderful creations i'd like to try. muffins are ok, not amazing, not worth the price. Coffee served there is spilled by the staff. Not very satisfied.
Very good coffee! I will look forward to the next visit. I had coffee twice recently and all of them were good. The rating is just for the coffee and I believe baed where it is situated that is what most will care about.
The Asian guy at the counter service was nice but the girl who served the food to us was so rude. The food looked like animal food, the coffee was so burnt and very very hot. This is The Coffee Club. Please improve.
Service was OK Food looked good on top but WAY too much dressing underneather Floors were covered in sht, looks like the place hasn't had a vacuum in months
Food: 2
Service: 2
Atmosphere: 1
Being a coffee club, the good thing is there are no surprises. The coffee and food is the usual good standard and they get both the food and coffee out quickly, which can sometimes be a concern at and airport.
The worse meal I ever had at a coffee club, just pathetic. This is how people will see coffee club before leaving the country ,good job. Definitely not as good as other coffee clubs around Australia.
Horrible service. They stopped serving water to try and force you to buy bottles off them.
Meal type
Lunch
Price per person
$20–40
Food: 3
Service: 1
Atmosphere: 1
The chicken, pumpkin, pesto grilled - was hot outside and cold inside. Seemed like the teapot hasn't been scrubbed since it's first use !! And the teacup was stained . Very disappointed.
Didn't get to eat , the chef was on a break and the girls were not allowed to heat up a pre made croissant
Meal type
Brunch
Food: 2
Service: 2
Atmosphere: 2
Don't bother... They make fun of their customers ... Witnessed a girl asking for a drink and they didn't have it so they made fun of her... Yeah real nice work coffee club …
No bacon or chicken avilable on the menu. Tables dilapidated and wobbly. Coffee ok.
Price per person
$40–60
Food: 3
Service: 4
Atmosphere: 4
Extremely rude and poor customer service from the young blonde girl on coffees. She needs an attitude check if she wants to be involved with customers. Appalling
Great coffee with smoking corner!!! You need to ask shop guy for the way to smoking room...just back to the shop..!! Don’t forget to buy coffee first!! Cheers
Good value breakfast for an airport. I had the bacon and egg flat grill with coffee for $9:90. Both tasted very good and the staff were friendly and helpful.
Don't bother. Very limited menu, rude staff. The hot chip had some kind of awful seasoning on them.
Food: 1
Service: 1
Atmosphere: 1
Awful food, the worst Coffee Club I have ever been to, chicken and bacon microwaved or old? Expect high prices at the airport but not such poor quality.
a quiet and clean place to escape the heat and crowds of shoppers.Coffee really nice .Would have liked it served in a cup or mug rather than cardboard.
Nice staff and really incredible food.
Meal type
Breakfast
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
I have purchased take away coffee from this cafe on several occasions and have always been happy with flavour and taste. Good Coffee and fast service
Not bad. Needs a real good clean where you eat. Need to learn what well done eggs means also
Meal type
Brunch
Price per person
$1–20
Very good
Service
Dine in
Meal type
Brunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Im Grunde wie auf jedem Flughafen
Meal type
Other
Price per person
$1–20
Food: 4
Service: 4
Atmosphere: 4
Good food and coffee. Average value for money. Convenient stopping place if you have time near airport. Need own transport to access.
Always great @ Brisbane
Meal type
Dinner
Price per person
$20–40
Food: 3
Service: 4
Atmosphere: 4
Brought out my flat white fast enough, granted I was the only customer. The food pricing is ridiculous, typical airport pricing.
Just what I needed before my flight ✈️ nice coffee and a sweet barista
Food: 4
Service: 4
Atmosphere: 4
Loved the food... Had thought there won't be anything veg, but was not disappointed. Crowded, but moving, quick service.
Super bad experience with them, they even charge for hot water, we have been to many airport cafe and this is the worst
Nice ambiance for an airport cafe, super helpful and friendly staff. The Machiado was Machismo: strong and flavorful!
How hard is it to reheat the pre-cooked poached eggs properly. Even after they replaced them the second time. …
I wouldn't mind so much paying $6 for a coffee if it was even half decent. Try somewhere else, it can't be any worse
Way over priced for a breakfast cooked in a microwave. Don't expect any service or food quality to match the price
Best coffee at the airport probably in front of gate 80 the smoking zone is just after it if you walk to gate 79.
Lovely food
Service
Dine in
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5
$14 for a handful of chips and two scabby little sliders. Obviously not catering for repeat customers.
Baileigh, Alanah and Coen were so lovely! Making the best coffee within the airport. Defs recommend.
Unhelpful staff, confusing, mixed messages. They need a big shake up with their customer service!!
Used ham instead of bacon on the chicken and bacon club sandwich. Also came out verging on cold.
Frustrated couse The Coffee Club closed. Transit from 9.30pm till 11.50pm
Meal type
Other
Asked for mochas and got awful coffees. Not very hard to put chocolate in it. Disappointed
Friendly staff with big smile
Food: 5
Service: 5
Atmosphere: 5
Coffee is great but all the food is airport price. Tables are not cleaned often enough.
Staff were polite and service was fast.
Service
Take out
Meal type
Other
coffee club? should be called the milk club, because there was no coffee in my drink.
Goid location for quick coffee
Food: 4
Service: 4
Atmosphere: 4
Nice coffee in mugs and toast
Food: 5
Service: 5
Atmosphere: 5
Coffee n almond croissant yum
Food: 5
Service: 5
Atmosphere: 5
Friendly service but the price is truly airport like, 12 dollar croissants...
Very nice great food
Food: 5
Service: 5
Atmosphere: 5
Great service
Food: 5
Service: 5
Atmosphere: 5
It's not the fault of the venue, but jeez Brisbane airport closes early
Always love coffee club great meals go together with great coffees.
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