Absolutely appalled after ordering 10 meals thru Uber Eats and waiting 90 minutes for the order to turn up to find that the store just didn't bother to cook 5 of the 6 kids meals. Called the store and got told the issue was that there weren't any drivers in the area. I'm sorry, but the fact that there was a driver that delivered the food would suggest it wasn't the driver..... Then called the store and they owned up to the fact that they just didn't bother cooking 5 meals and suggested that we could pick the meals up (ordered thru uber eats for a bloody reason), or we could just go thru uber eats for a refund. Next time an order comes thru, just cook the order and deliver it! Not hard!!!!! The attitude from the store was appalling. Now have 5 kids waiting for lunch after having waited 2 hours, and the store took no ownership. Pathetic. Will never ever visit the store again, and will go out of my way to tell everyone I know about the awful experience.

Date/time of visit: 4 July 2022, 2:10pm This is a popular location for some of my elderly relatives and one of those took me here for lunch on 4 July 2022. The venue looked good, spacious and bright. The staff were pleasant and friendly. I had a classic cheeseburger with chips. The burger was great - juicy and tasty and very filling (I was unable to complete my meal). The relative had a toasted tortilla from the flat grill and they also enjoyed their meal. Prices seemed fine - burger price was comparable to a good cheeseburger in Melbourne (and I would argue this one from Coffee Club was better than some I've had in Melbourne for a similar price point). It's casual dining and very relaxed. An easy place for a return visit for a reliable meal.
Service
Dine in
Meal type
Lunch
Price per person
$1–20

Incompetent staff. Ordered eggs benedict with additional bacon. Turned up to the table with no bacon and all we got was sorry. The table behind us they brought out their order and it was meant to be a big breakfast but they brought out a vegetarian order. Again it was "sorry we misheard you". I use to frequent here all the time but I'm assuming there has been a change of owners or business structure. You use to be able to order smashed avo, now you literally get an avocado cut in half put on toast, how lazy is that!!! Won't be back. We you mishear an order the onus is on you to rectify not the customer. Had to eat my meal without bacon.
Food: 4
Service: 1
Atmosphere: 3

Would not recommend. Ordered gluten free bread with my meal as I have ceoliac disease. The meal came out with what looked like normal sourdough bread. I asked the waitress to double check with the cook that the bread was definitely gluten free. She went and checked and came back and reassured me it was 100% gluten free. About 2 hours later I was violently ill in agony and throwing up for about 4 hours. Thank you coffee club. Will never be back.
Service
Dine in
Meal type
Breakfast
Price per person
$20–40

Just had a late lunch there. Food was nice, but they did not correctly reserve the table my Mother had booked. I was slightly annoyed by this but got over it quickly. However, some time later 'Pierre' (according to his name tag) came over to myself and my Mother and apologised for the mix up and provided us some complimentary coffee vouchers. This was greatly appreciated and was a small gesture which we both thought was very nice. Great to see some good old fashioned service. Well done.

Ordered two takeaway coffees today and noticed a man sitting on an eating counter. I mentioned it to staff. A staff member, after asking the customer to not sit there, then proceeded to tell me they aren’t using that area anyway. He then abused me on his way out , to which I then told this staff member who basically told me I ‘needed to get over it’. I suggest customers request there tables be sanitised before using them because I don’t think this business understands hygiene.

Ordered from the table was served drinks promptly, followed by our breakfast shortly after. Food was amazing 10/10 as was the service.
Service
Dine in
Meal type
Breakfast
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Kid-friendliness
Seen a larger family come in with a young child, the staff were more than happy to accommodate by placing smaller tables together and providing a high chair for the child.

I ordered a coffee frappe, nachos and asked for a glass of water. A glass and bottle were quickly delivered to my table followed not long after by the frappe and then the nachos. The frappe was excellent, made with proper coffee and not over sweet. It tasted more sinful than it really was. The nachos were great, a big bowl with plenty of corn chips, salsa, avocado sour cream and cheese. Staff are lovely, premises spotlessly clean, highly recommended.

Food Safety/Hygiene. The person responsible for cleaning was also handling food and waiting on tables. He was NOT wearing gloves or cleaned his hands before serving meals. The 'cook' was observed rubbing his beard and scratching his head whilst preparing a meal and handling clean dishes. He to was not seen wearing gloves. The experience reaffirmed my decision 12 months ago not too return. It used to be a great place to go.

Always a pleasure. Can't say the coffee club has ever disappointed me anywhere in Australia. Always love the friendly service, lovely choices, and the many specials are always a treat. As someone who likes a reliably good menu and doesn't stray from my preferences, the coffee club is one place where I nearly always try the "limited time only" menu items. Highly recommended!
Service
Dine in
Meal type
Brunch

Food was lovely but was pretty disappointed that they wouldn't even heat a bottle of water in the microwave for me to make my baby a bottle. I had to leave and go up to the parents room. Coffee Club Glenorchy have no problems doing this and neither do any of the other cafes I frequent.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 1
Atmosphere: 4

The coffee is foul. I’ve been giving the eastlands store multiple chances but the coffee is extremely inconsistent and the staff are poorly trained and the coffee is not uniform. I always order a decaf late and 8 times out of 10 I receive a sloppy flat white. Or the coffee is over extracted and bitter as hell. It’s so bad I’ve started buying my daily coffee elsewhere!!

Lovely little place to grab a nice brunch. Reasonable price and great service. Food was tasty and good portion size. Good options available.
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Potato Rosti with Poached Egg
Parking space
Plenty of parking
Parking options
Free parking lot

Not the best but not the worst! This is how the iced coffee came out, not even full and the bread was tiny for the price! At the end of the day it is just a coffee club but still these are some easily changeable mistakes! Still can recommend on convenience but otherwise no!
Service
Dine in
Meal type
Other
Price per person
$20–40

Rude foreign abrupt staff, mumbling and talking to each other. Expensive costs and terrible coffee. I felt that I was a Nuisance. We will not be returning.
Service
Dine in
Meal type
Lunch
Price per person
$40–60
Food: 2
Service: 1
Atmosphere: 1
Recommended dishes
Potato Rosti with Poached Egg

A great☕️restaurant, I had anomelette withcheese &ham it wasvery tasty, and a Cappuccino which wasvery nice. Highly recommended.
Service
Dine in
Meal type
Brunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sandwich

Something is going on here. It was not the usual experience. It seemed like I was eating in a foreign country.
Service
Dine in
Meal type
Breakfast
Price per person
$20–40
Food: 2
Service: 2
Atmosphere: 2
Recommended dishes
Chicken Sweet Potato and Pesto Flat Grill

Very disappointed today, as usually great quality and service. No mint for frappe so order coffee frappe instead and friend ordered mango frappe. Both were watery and tasteless. Sweet potato bowl, potato was crunchy and not fully cooked. Certainly not up to usual standard and no-one was interested in feedback.

LOVE IT!! - We go here for coffee every Sunday before church and the wonderful staff always remember us, and our coffee order! The service is WAY too fast for me to even read the first three pages of the Sunday paper ;) Was also offered VIP membership which is a 2 for 1 coffee! Sign me up!!

The food was bland 2 adults ate omelette 1 cheese and ham the ham was cold the other was mushroom and spinach it had no taste The staff were not as consistence as usually no cracked pepper no salt offered.one loud patron who was heard all through the shop a very disappointing visit

Toasted sandwich with a hot chocolate totally made my day. Staff were totally friendly and knowledgeable and highly recommended for a meal
Service
Dine in
Meal type
Brunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

Great service, wonderful atmosphere and yummy food. Egg Benedict with mushrooms and spinach, plus kids fish and chips was delicious. stawberry Lemonade refreshing and chai lattes perfect. The staff so helpful and lovely. Best service around. Highly recommend ❤❤ …

Sometimes the coffee can be a little overdone Howe they make up for it with the wonderful menu. So much to choose from. The staff seem to connect with regulars and are often kind to strangers. Definitely a great place to relax in the middle of a shopping centre

The service and coffee are always great and the breakfast food is ok but not as tasty as it was 2 years ago, not sure if they changed owners or management but it ain't a 5 star rating like it once was. Hopefully this improves as its a nice spot to go to.

Its exactly like all coffee clubs.So the expectation is very reliable. I did find it very overcrowded and most ignored the exit only door so you would bump into people while wait for your coffee. But they do offer outdoor seating, just wear a jumper lol

I always like the Coffee Club. The food is simple and tasty and the price is not excessive. However I was surprised that there was no method of aiding COVID tracing. Walk in, eat, leave. No log book to sign or QR code to scan. Disappointed by that.

Surprisingly good coffee for a chain store. The food is pretty great too, love the vegan and vegetarian options.
Service
Dine in
Meal type
Brunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5

Great food Great customer service
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Parking options
Free parking lot

I've been twice now, and both times I've been really impressed with the food and its presentation. Prices are pretty high though, and you might be waiting upwards of 20 minutes on a busy day. I'd highly recommend the Gourmet Beef Burger …

Food and coffee were fantastic.. very friendly staffs and good atmosphere to be around✌️✌️ i recommend everyone to visit coffee club eastlands
Service
Dine in
Meal type
Brunch
Price per person
$40–60

Ordered. Waited. Others ordered. Others got coffee. Eventually went and got an ice coffee from the supermarket. $5.40 to find out I wont be returning to coffee club. Also, to be fair, I only actually waited 13 minutes.

Poor service today, eggs was over cooked same with the bacon and mushrooms on my meal and my partners chips was so greasy she couldn't eat them. For price tag of $50 I expect alot better! Never going back.

The other half & I enjoyed our Big Breakfasts for Valentines Day lunch 2021. Although our meals did take quite some time to arrive at our table, they were enjoyable & our poached eggs were perfect …

The zucchini and corn fritters were good but the “poached egg” wasn’t poached it was boiled don’t let the pic fool you lol...the coffee frappe was too strong for me but maybe cuz I don’t like coffee

Not very good food.gone done hill run by Indians as Australia is.
Service
Dine in
Meal type
Brunch
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1

Lovely service, friendly. Was nice to sit and work in a quiet corner. The food was tasty and came fast. My only gripe is that smashed avo should not be avocado from a tube! Otherwise very nice.

Love this place! I come here regularly - mainly for the Eggs Benedict, Pancakes and Hot Chocolate! The bread that they previously used was a lot better than the bread they use now, however.

Great coffee. We ordered pancakes (with maple syrup, ice cream, and strawberries), and their big brekkie.
Service
Dine in
Meal type
Breakfast
Price per person
$20–40

Friendly fast service. Go here about one a fortnight and it is always clean. Food is great And so are there drinks. The place is always busy. But you can normal manage to find a table.

Yummy big breakfast options, you won't need to eat anything during the day. Friendly and helpful staff.
Service
Dine in
Food: 5
Service: 5
Atmosphere: 5

I go to the coffee club to chill and sometimes take my laptop with me. I spoke to the staff about my coffee not being hot enough and they quickly fixed the issue. Thank you so much

I would definitely return to have lunch again here. The food was fresh, the coffee was great and service was very good.
Food: 5
Service: 5
Atmosphere: 5

This is so lovely the service and the eggs Benedict with salmon on brioche was the best I have ever eaten outstanding! And the pepper mill is a super brilliant touch …

Late lunch today. Really liked the ability to order directly at the table via my mobile. Drinks and meals all excellent.
Service
Dine in
Meal type
Lunch

Had to wait a while for the food as the chef was on his own. Beans were old and dry but staff happy to replace. Rest of food was delicious. Coffee was also very good.

These guys always make me my Chai tea (tea bag not instant sugar powder) the way I want it I'm grateful, its very much the cheapest Chai in town at $3 medium cup.

Fable meaty mushroom & haloumi burger was delicious though they could do better with more haloumi. Chicken, mushroom & truffle flat grill was just as good.

A busy Cafe offering good coffee with discounts to seniors. Nothing is too much trouble for staff. They great you with a smile and are keen to please.

Way to over priced this place is a rort. Water taste like my uncles pool. Was almost Christmas by the time I got my food. Moes well just go to maccas.

The staff are friendly and attentive. The food is consistently good. Eggs Benedict is my favourite
Service
Dine in
Meal type
Brunch

Poor service, food over priced and disgusting. Wet soggy bread, brown near non existent avocado. Coffee wrong. WON'T BE BACK AND DON'T RECOMMEND

The staff was very unprofessional. Went to pick up delivery the Indian girl who on spectacles behaved very rudely. Food packaging was not good.

Food has dropped away toasted sandwich was cold and other meals not the warmest either.
Food: 2
Service: 4
Atmosphere: 3

Had the buttermilk pancakes with mixed berries. The pancakes were of a good size, plenty enough maple syrup but not enough mixed berries.

It'd get 4 stars but the eggs I ordered were unbelievably small! Even if they gave me 3 instead of 2 it wouldn't make up the difference.

The meals and service were exceptional. Would highly recommend if your at rosny to call in and have a meal wont be disappointed.

Great food but 40 minutes wait on a simple eggs and bacon with beans... Not the old-age to go if you have things to do

Amazing place! I always go here for fish and chips, they always do a really good job. And I also love the atmosphere!

Yummy food and beautiful people, always come here by myself or with the kids, will always come back for years to come

04.07.2023 @ 12pm. Terrible customer service accompanied with burnt generic coffee. Definitely won't be back.

Rude and arrogant staff !!! A girl was (23 sep) making coffee, behaved so badly.
Meal type…
More

They got my coffee order wrong but fixed the problem promptly. Food was good and service friendly.

If you like coffee you need to try their thick coffee shake absolutely delicious and such a treat

Wow very fast, friendly service. Food was great
Service
Dine in
Meal type
Lunch

One of the best Coffee Club I've been to. Their food taste good and friendly service.

Good coffee, great service, casual atmosphere.
Service
Dine in…
More

Amazing food, staff and lovely environment! will come back for sure!

Good food, friendly staff and prompt service.

Good place for a quick bite after shopping

Very nice food and coffee Would recommend