A very cool store. Has every kind of container to help you get organized. Every room of the house can find something here, even closets to the garage. Loved all items except one thing...EXPENSIVE! If money is no object for you, go for it! Parking is a huge problem here. Very congested area being by Galleria.

Store representatives are very welcoming, friendly, and eager to assist. I recommend this store to anyone looking to organize any space. Quality of the containers I have purchased are very sturdy. It's always a breeze picking up my online order after I finish my in store shopping. Love this place!

I had an online order that I needed to pick up, but it said it was not available until Monday. I work during the week so it would have been very hard to pick it up. I went to the store on Sunday and Brian was very helpful with making it so that I could pick it up on Sunday. Thank you!

Been here several times and the workers always asked if I needed assistance. The place is always clean and organized (as it should be for the store that it is). They have unique items that can help with organization. The only down side is the pricing, everything is a bit high priced.

I absolutely am in love with this store! It’s so perfect for OCD, detail oriented, perfectionist, and organizers! The only bad thing about it is the prices! They are way over priced! Like 2-3times the price what I can get it for from Walmart or target.

Always a fun place to stop in and look around. I purchased a book shelf the other day and it had to be ordered. Checkout process was painless and everyone was very friendly and made sure I got the correct shelving I was looking for. I got a

Elizabeths comment was unexpected, humorous, condescending and rude. Her customer service SUCKS. I went to buy a glass container along with a stainless steel scooper and when I realized the prices were better with Amazon Prime I decided not

As someone that works in customer service, I expect to be treated the same way I treat people. I checked in to curbside and hadn’t heard anything for 10 minutes so I decided to call. Eric answered the phone and, with an attitude, told me my

Definitely not what it used to be. I remember feeling welcomed right when you step into the place. Now I feel like they’re pissed your there. They used to go out of their way to ask you if you needed help, and now, if you ask for help, they

Ordered an elfa system from them, Aaron was extremely helpful with the planning , the install was comically bad to say the least, left paint all over my floors smiled, shook my hand and left. Maybe just buy the product from them, but do not

I gave this location a 2 simply because I really like the products they offer; otherwise, it would be a 1. However, I’m extremely disappointed that my husband and I met with a closet consultant last Tuesday and never heard back. We provided

I went in looking for something to organize my nail polish at my salon with. I was greeted when I walked in the door and asked if I needed any help. there were two individuals that helped me I think the lady’s name was Barbra (she has grey

I would not recommend scheduling an in-home design consultation from this store location. After confirming the date and time, the consultant never showed up. We had spoken by email and phone, so she had my contact information. I was really

I was double charged at the store because they rang me up at the handheld kiosk and the standard register. They claimed the handheld purchase didn’t go through but it is on my credit card statement. They refused to refund the double charge

Super disorganized which is ironic. Placed an online order for a quick pick up only to stand around for 30 min before getting the order that was missing items. Then stood around for another 15 min. Then they said the item is not in stock.

Your sales associate at the Galleria Houston store has 0 business working in customer service. Upon asking for a manager's help she informed me we would not be bothering a manager with my issue. She gave me a huge attitude . Eventually I

Every move of us or one of the kids we install a closet in the new house. Love the Elfa product and it helps when the have 30% off sales. Love getting my closet designed to MY lifestyle and clothing..putting in master closet today...back

Working here made me want to commit a felony. It's managed extremely poorly and severely over priced. The customer service from ground level employees is spectacular but you can buy most if not all of the things here for far cheaper for

I love the container store but this specific location is probably safer to go to when the sun is still out. There was a sketchy person inside the store near closing time and instructed us on which exit to use. He was not an employee and

What I love most about this store is the great customer service. Everyone is so helpful in making sure you find what you are looking for. They really have some great organizational items from office to closets and every where in between.

This store is fully stocked with all of your organizational needs. There are tons of clear bins, drawers, wicker and woven baskets, and kitchen items. You can design your own closet. There are fully assembled examples to look at in the

This is one of the most efficiently run stores in Houston. The staff are friendly and knowledgeable. On this visit I needed travel gear and they had one thing that was quite helpful for hauling back items I was going to purchase while

The click and pickup service is a joke! Two different associates had to call back to the stock room to get an item brought up to the front. You are better off going into the store finding what you want, stopping in the bathroom, maybe

This was the worst customer experience I have had with curbside pickup. The website is not clear on what the process should be. You pick a time slot to pick it up, but it may not be ready then. I got there at the beginning of the slot

This used to be one of our favorite stores, my wife and I have been shopping here for over 20 years. Our cabinets, pantry and closets are full of Container Store products. We have noticed that over the last 4 or 5 years years that the

I knew what I wanted before I went in the store. I asked an employee for assistance in finding a price. He said he would get his "designer" to come and assist us. That person came. I indicated the items I wanted and asked him for the

I went into the store today with an odd request... And was met with the *most* helpful woman right as I came in with my partner! Debbie was an absolute gem! She took my project in stride and helped look for applicable solutions in

This place is a mess. Not enough help. Placed an online order hours earlier and it wasn’t ready. Couldn’t get anyone to help so we just went and grabbed our order ourselves. Finally someone noticed and apologized.

We purchased Elfa systems for several of our closets from this location. They are always very helpful in-store or on the phone. Special thanks to Andy for sorting out an issue with returns and gift cards.

Just had the best experience with Hope. She was so patient and helpful with my returns and new purchases. The credit card swiper wasn't working and she patiently entered my 3! gift cards manually.

Excellent customer service. The design specialist, Eric, came up with a closet design that perfectly fit my needs, looks great, and was very affordable. We installed it ourselves with no problems.

This store has containers, shelves and storage for every room in your home and garage. Prices range from expensive to moderately priced. Staff are so helpful and friendly. Definitely recommend.

Lots of good stuff here and the employees are super friendly. I did purchase a shoe organizer the other day that came without hardware. They were able to supply it without issue.

False advertising So I drive all the way to the store to pick up these hangers which says that there from 4.99 -7.99 I get to the store they are all 7.99 the accessories clips

The container store is place to meet your home decor needs, especially the closet designs. I recommend that you go and take a look yourself! The customer service is amazing.

I used to love this store and especially the very helpful sales people, who always asked if they could help and who always had a nice comment or compliment on their lips.

Margaret at the front checkout is AWESOME!!!! Such a fun store with great colors and fantastic sales & discounts available. Thanks for a very positive experience. …

I love this store, they have everything you need to organize almost all your house. I like to come often because they get different original and colour things to

Always helpful. Has so many items. Staff is good, but not intrusive. Yeah, more expensive than the internet in terms of competition, but they just have so much.

Another update: new team, new attitude, far better than it was. The prices have gone up up up, and the selection not as great as it used to be, but what is.

This store has amazing products but they are a little pricey which is the only reason why I did not give it 5 stars. The staff was very helpful and friendly.

Good service, good selection. But regular prices seem high for what you get, and it is in a very busy traffic area unless you go there during odd hours.

Horrible experience. The staff were all dismissive and rude. After standing in line, they took my items, up sold me on additional items, once

The in store pickup takes way too much time. They need to have more efficiency for the process. It shouldn’t take that long for a car pickup.

Great place for those that love organization. I could walk the isles forever. I just wish there was one closer to me but then maybe not.

Picked up an order in store. Hope was very nice and helpful, she even helped me to bring the heavy boxes to my car . …

I made a quick visit. Very organized. You will find small things that can make great organization.

They have the TikTok baskets! Go, fast! Sweetest lady helped me, but I didn’t get her name.

Very bad with pick up order. Keep saying order ready but not when i arrived

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