The UPS Store

227 reviews

2632 S 83rd Ave #100, Phoenix, AZ 85043

locations.theupsstore.com

+16239074448

About

The UPS Store is a Shipping and mailing service located at 2632 S 83rd Ave #100, Phoenix, AZ 85043. It has received 227 reviews with an average rating of 1.8 stars.

Photos

Hours

Monday8AM-6PM
Tuesday8AM-6PM
Wednesday9AM-5PM
Thursday10AM-3PM
Friday8AM-6PM
Saturday8AM-6PM
Sunday8AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of The UPS Store: 2632 S 83rd Ave #100, Phoenix, AZ 85043

  • The UPS Store has 1.8 stars from 227 reviews

  • Shipping and mailing service

  • "0/5 stars"

    "My neighborhood ups store, always a wait"

    "It’s so sad to see only ONE person working and helping"

    "If you ever wanted to waste 2 hours of a Wednesday morning watching a lone senior citizen/employee attempt to process a line of 10 customers, then this is the perfect UPS location for you"

    "Line is out to the door"

Reviews

  • Janelle Wilson

0/5 stars. I have lived in this area for 2 years now. There has not been one time that I can come in and they are open on time, or there isn't one person behind the desk with a line out the door. This is absolutely the worse UPS location I've ever been too. Not dependable in any way for my business.

  • L Karinsky

My neighborhood ups store, always a wait. It’s 9am 3 weeks before Christmas, and there’s 1 employee. Where TF is the franchise owner? Where are you? Why is there a line? Your employee work ethic is better than yours, they should get a raise for dealing with the line while you sleep in.

  • Edwin Portillo

It’s so sad to see only ONE person working and helping. I am writing this as I wait to just pick up copies!! The only reason I’m not livid is because there is an older lady working the register and I just feel so sorry for her. She is definitely stressed out.

  • Jace Little

If you ever wanted to waste 2 hours of a Wednesday morning watching a lone senior citizen/employee attempt to process a line of 10 customers, then this is the perfect UPS location for you. She seemed to enjoy being as slow as possible, great work UPS!

  • Calvinh Pham

Line is out to the door. Only one worker and she was busy with a customer that was printing out stuff and kept making changes to it. Everyone behind me myself included was just there to ship something out or to return something. They really

  • Nella L.

I went to this location to do a return for a pair of shoes on November 29th I contacted the shoe company today and they said they still have not received them so when I called the store today the person who answered told me that the shoes

  • Heidi SCZ

Normally this store is great, always in and out within 5 minutes. However, I have waited 15+ minutes to get one piece of paper printed. Not because there are many people in the store, but because the employee is speaking to someone on her

  • Dane Ghunny

This place is the worst. Always long lines. Notary is never there. Every time I go in, they said the person is working at another store and to come back on a specific date and she is not there. Then I set up a appointment online, no show

  • Alex Dennis

Do not adjust your holiday hours on Google it you are not going to keep them. Stated that despite holiday you would be open until 3. Only to be met with a taped piece of paper to the door. I understand being closed on a holiday and would

  • Derrick David

This place is a joke. Waited a half hour to ship stuff after emailing them my labels. Then the "internet" wasn't working and none of my labels downloaded. She already charged my card. Then I asked for a refund and said I'd go to another

  • Luis “Mr.Kopriti” Glinos

I came in to drop off a package return for Amazon, they had a line inside the store of 9 people. 2 employees working but only 1 working the front while the other was working on laminating stuff. She stood there while every sheet took

  • Veronica Anyaeji

I dropped off a package for my daughters birthday, got way over charged. They labeled the address wrong after I clearly printed it on package they still managed to put apartment. Delivery failed because obviously it's a house not a

  • D M

The issue with low star reviews is that most people don’t think to leave a good review for a UPS store and bad experiences stick out. I had a good experience with the notary service. It was quick and easy. No problems at all.

  • Ulysses Martinez

Bad customer service. It's not even 7pm yet and the lady didn't accept and refused to accept my drop off. Very rude, supposedly she has an emergency. Yeah right. UPS some way or the other have to screw something up.

  • AD Fernandez

Hector, outstanding employee! Only guy in there around 1323 on a Sunday and he was working his butt off. Answered phone calls, completed two transactions at the same time. Really appreciate his service.

  • Norma A

To the owner of this location, I don't mind waiting, but some days, it's just ridiculous how long the wait is. I don't need or want an I'm sorry response to my 1-star review. Please just do better.

  • ashley sleets

Just left and I was there for an Amazon return, was in and out within a minute and the guy behind the counter was nice as well. Was the only person in there.

  • Deronn j

This is one of the worst UPS stores that I been to. Most of the time when I go here there is only one person working and a long line.

  • Alexander Love

They have all the services but it's painfully slow. There's usually only one person working at DMV speed

  • Lala

There's not very many customers here so it's really quick and easy to get in and out

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