Polite but completely unprofessional staff. BE CAREFUL. At first, without explaining anything, they accepted the order, made copies of the documents, and took payment. When we arrived at the appointed date and time for the car, they demanded an international driver's license, for this they provided a QR code. According to it, it is issued in 1 hour, the cost is 78 euros for three years. Тhe license was obtained and granted to them. And in the end, they refused to rent a car, referring to the laws of Bulgaria. The result is lost time, hope for a car, and money for an international driver's license that can be thrown away. Question......... Was it really impossible to check everything on the first visit, if the documents do not fit, refuse immediately?

I have experience with more and less famous rental car companies in many countries and this is surprises for myself but Top Rent is ...the best one. Full attention from member of staff when pick up the car, she went with us to show all dents on the car body. The same when returning the car. Deposit release immediately. We use rented car to go abroad and all documents needed where well prepared. Ordered car was as described during renting process. Top Rent a Car - absolutely the best Europeans level.

They take my money, but don't give the car. Maybe they will get back money sometimes, without commission and reservation money. They take money from card and after say "you card is not working" but only what isn's working here is your pos terminal. Because i have rent a car in another business 10 min afrer "top tent a car" was scammed me for money

Société de voleur ils vous volent les codes de votre carte ainsi la caution sans explication Dautre personne pense comme moi Steller they use your credit card and Stell you they also didn’t give you back your garantie even everything is perfect when you give back the car Other person was in the same situation

Picking up the car was a long and unnecessarily complicated process.late at night ,many children with us .we were told via e post to collect in one place and there was no one there.then needed to all wait around 1,5 hours to get the cars.

Отличный сервис, приятные и внимательные работники компании. Сервисом и автомобилем доволен на все 100%. Машины все в ухоженом и хорошем состоянии. Депозит вернули сразу. Рекомендую !!!…

Vše v pohodě... Po vrácení auta deposit okamžitě na kartě. Žádný problém při přebírání ani odevzdávání auta. Určitě můžu doporučit. Příště volím opět stejnou společnost

the deposit for the car was not returned to the account even after a week after my trip :-( I hope they will do it soon1

Отличный сервис. Быстро, качественно и удобно. Депозит вернули через 2 минуты, после сдачи машины. Рекомендую!!!

Top notch experience! Received almost brand new car, pickup and delivery with ease, highly recommended!

just unprofessional and lazy stuff; 6 people of stuff are here and only 2 of them are working

Kind and quality service…. I would happily use their services again!…

Хорошее отношение к клиентам. Профессиональный подход. Новые машины.

Great price, good service. The best car rental solution in Bulgaria

Bezproblemowy odbiór i zwrot. Brawo za depozyt kartą debetową

Gerne wieder,gutes Preis Leistungsverhältnis …

Отличный сервис, Нам все понравилось. Рекомендую!

Great car and great customer service!Thank you!

Great a rent cars company, staff and service

Guter Service, guter Preis, alles OK.

Учтив персонал, нови и чисти коли!

Very good service, very good car

Новые машины,хороший сервис

Очень довольная и супер.

Все быстро и четко …

Great car as always

отличная работа

всичко беше 6+

Good servis