Trek Bicycle Kingwood

343 reviews

4311 Kingwood Dr, Kingwood Area, TX 77339

www.trekbikes.com

+12818128423

About

Trek Bicycle Kingwood is a Bicycle Shop located at 4311 Kingwood Dr, Kingwood Area, TX 77339. It has received 343 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday10AM-6PM
Tuesday12-5PM
WednesdayClosed
Thursday10AM-6PM
Friday10AM-6PM
Saturday10AM-6PM
Sunday10AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Trek Bicycle Kingwood: 4311 Kingwood Dr, Kingwood Area, TX 77339

  • Trek Bicycle Kingwood has 4.7 stars from 343 reviews

  • Bicycle Shop

  • "A special thanks to Kevin, Craig, Scott, Gio & Jason!!! If I was competing in the Tour de France this would be my team"

    "I've bought two bikes from Bike Barn for my son and daughter"

    "My fiancé and I went in there looking for a road bike"

    "Ben is the guy who helped to get warranty parts from SRAM and install on my bike"

    "These folks are freaking awesome! My son and I purchased 2001 GT IDrive 5"

Reviews

  • Joseph Galluzzi

A special thanks to Kevin, Craig, Scott, Gio & Jason!!! If I was competing in the Tour de France this would be my team. I purchased a Specialized there 7/2020. It needed a bit of servicing since then. Admittedly I weigh more than I’d like to and I ride hard but that’s where the beauty of these gentlemen come in. They are all passionate cyclists with an obvious love for the sport and great respect for anyone else who cycles (no matter how much they weigh, lol) They take it as a personal challenge and mission to solve whatever problem comes between you your bike and the ability to truly enjoy your ride. The only thing they don’t like and actually seem upset about is the time you will be off the road. Anyway long story long, these guys went above and beyond to make sure I was properly taken care of and that my bike is performing as it should or even better. And even if you’re a big shot Tour de Francer don’t frown upon the bike barn and get ripped off at some specialty shop. These guys know what they’re doing and want to see you happy!!!! Much love!

  • Sam

I've bought two bikes from Bike Barn for my son and daughter. My daughter's had to be ordered because it was last year during the pandemic bike craze. But Bike Barn were on top of the timeline and called me right when it arrived. I did purchase the maintenance plan, but have not brought any bikes here for service. Most of the staff are knowledgable. I've run across a couple of young employees who didn't know much about what they were selling except that they have two wheels and the pedals make them go round. To me, if you're working the floor in a bike shop you should at least know general differences in models and why one costs more or less than the other because that's what people want to know...why does one bike cost $2000 and one costs $1000, when they look almost identical. This is a general family bike shop, not a boutique shop, but somewhere in between. So better than Academy in terms of quality and service, but not high-end like some bike shops in The Heights.

  • Gesina Miller

My fiancé and I went in there looking for a road bike. The salesman was very helpful and we said we were going to look around before we decided. We went to one other bike shop in Kingwood and it was awful, I'm not even sure the guy knew what a bike was. So we went back and got a bike for my fiancé and a bike for me. They told us that they had a sale coming up and that if we came back with the receipt then they would give us the difference in the sales price. They were beyond helpful with everything. They installed the water bottle holders for us, as well as gave us 20% off accessories the day we bought the bikes. Came back a week later to ride with a group and the store manager, who was riding with us, noticed that my seat was too low and offered to fix it for me. He also helped adjust my gears and my brakes. All for free. I would recommend this shop to anyone whether they are beginners or advanced. The staff knows what they are doing and go above and beyond.

  • richard zhang

Ben is the guy who helped to get warranty parts from SRAM and install on my bike. He pushed SRAM for expedite shipping, called the warehouse to get parts, and put on my bike once he had parts. Great job! I used to visit Bike Barn at Cypress and like their service. Comparing to Cypress store, I'd suggest to make improvement on information flow. The email he communicated with me seems to be a public mail box for all store employees. I sent my original invoice of my bike to that mail box as request for warranty process. That information sank to the bottom until I called Ben several days later. Then I was told that the warranty was processed however no update was given until I called again and found the process didn't move as it'd be, which wasted another week. I left my bike to the shop on 6/10 and picked up on 6/27. The store employees are very friendly. I hope my 2 cents can help them to get improved.

  • Oil Field Guy

These folks are freaking awesome! My son and I purchased 2001 GT IDrive 5.0 for $100 on Sunday morning. When we got it home I realized it needed more work than I was capable of doing in our short time frame, before we had to head out of town on vacation. I read the other reviews and by 1pm, we had made it in the door. The entire staff was very friendly and understanding of our needs and short timelines. We had two custom cables made, rear braking mechanism replaced, new chain, sprocket straightened, along with a full tune by 3:40pm. All for $109.33. Wow.....just wow. That is amazing customer service at a very fair price. This made my son's month. This kind of service may not happen to everyone, but it found us when we desperately needed it. We are very satisfied and grateful that we found Trek Bicycle Kingwoodshop.

  • Billy Colbert

I just bought my daughter a bike and accessories from this Bike Barn location and I have never experienced such awesome customer service ever. Not just comparing to other bike shops, but literally the best customer service anywhere I have ever been. Mack is awesome, very considerate and patient...not to mention extraordinarily knowledgeable and professional. My daughter and I needed the perfect bike for her to take to college with her and he fixed her up with the perfect bike and accessories that she needed and did not try to up-sale, but did take the time to explain the differences between the less expensive and more expensive items, which I appreciated immensely. We will be repeat customers and I look forward to working with the staff at this location, especially Mack.

  • Damon Dews

I like both the product and most importantly the service at Trek Store of Kingwood. Because of the employees compassion, understanding and dedication to the customer. I'm getting ready to to purchase bikes numbers 6 & 7 in the coming week, That’s because of Craig Prejean and the wonderful staff eager to assist at my local Kingwood Trek Store. I would say that without Craig and the great service experts working there that I would probably be playing pickle ball or some other sport to get my exercise and fun. I'm a sucker for a good reliable product and great service-people. I believe the product is superior, well constructed, quality and diverse. I will continue to purchase and recommend the stellar products and services of Kingwood Trek. Post My Review on Google

  • Nathan Cragun

Excellent experience at this shop. The employees are all super friendly and seem much more interested in getting you the bike and accessories you want and need rather than just making a sale. They're not pushy, they're not rushed, I can't say enough about their customer service. I've purchase a helmet, had a bike tuned up, and purchase some other accessories, and they've been great. The prices have been very reasonable, no different than what you might find online, but buying here you get to support local jobs and have fun conversations. This is a smaller location, so their selection isn't unending, but they should be able to get you everything you need. They also have a couple of riding groups that meet here, I've been told they are fun to ride with.

  • Mike Mulletsrule

Living across the street from this store has cost me thousands of dollars, need a tire repair? Buy a bike. Need an accessory? Buy my wife a bike. Nice weather today…. Yup, new bike time. The team here is just regularly easy to work with, knowledgeable and laid back. So our cruisers, hard tails, and full suspension bikes all get great care taken of them, have every accessory and get ridden ALOT. From couch taters to everyday bike riders, this team has walked us through our growth in the sport\lifestyle. Worth the trip to this store if you have any needs… great team, great bikes and great service. Just go already, you don’t need to read anymore reviews, go get a bike or get a repair or parts. Go, get off the couch and go. Thanks

  • Jorge Gonzalez

03/25/18 I walked in, asked to have a rear tire replaced for my road bike. I kid you not, I was asked if I could leave the bike for a couple of days. What? It’s a road bike, no a car! It takes less than 15 min to change a tire. I was going to buy the tire and do it myself, they have it in stock, but decided to leave the place instead. I will never step inside this place again, wouldn’t want the give them more work than they can handle. 2 days! Maybe they forgot the purpose of a local bike store, it’s the qucik fixes, I can have it delivered from an online store and replace it myself. Maybe he thought I was replacing the flux capacitor. Lmao I feel sorry for people that go to this place. Lucky for me I don’t live around.

  • Charles Ray

We went in yesterday to find a new bike for my wife. She has always ridden big box store bikes, and I encouraged her to go here to see what they can offer. At the end of the day, my wife, my daughter and I all bought new bikes. the sales staff is incredible. AJ is absolutely the man. Everyone else is amazing as well, I'm just really bad with names(sorry guys!). AJ took his time with us to show us options of what would make sense for each of us, including my 10 year old daughter. If you want a GOOD bike, and you want to be taken care of by people who REALLY know their stuff and are passionate about what they do, then visit Trek Kingwood.

  • Travis G

I went in looking for a road bike brake cable and Matt stopped what he was working on to help me. He was able to quickly locate a cable that cost $22 each, which is 400%-500% above the cost of Shimano or Sram. Matt assured me that they didn't sell anything cheaper and the cable was very smooth. I did return it, but that's on me. I don't own a dental practice or ride competitively, which is who the shop is geared towards. I bought a bundle of Shimano cables online for $10 with free ship. Whether you need a competitive edge, or want to feel like you need a competitive edge, Trek in Kingwood has the right equipment for you.

  • Matthew Woodrow

This place is overpriced the staff is not that helpful and I asked to borrow a tool for not even a minute or ask them if they could tighten the bolt and they asked six bucks to tighten a bolt! I went next door to AutoZone and asked if they could help me without hesitation they helped me. I had them work on my bike once to tighten my chain on my way home they tightened my chain but left my brakes disconnected and non-adjusted which caused me to wreck my bike. I do not recommend them I recommend going a few more miles to sprockets bike shop in Porter Texas.

  • Manny

I have had such a wonderful experience With trek over the last 9 months Getting new into the sport. They have treated me, my wife and kids (yes even my babies) with the utmost respect I've ever experienced. They've treated me like family And always ready to answer all my questions + assist me with my bike. You can really tell how good a company is by always seeing the same familiar faces Everytime you walk into the store. (Which indicates not a high turn over rate at all) Thank you trek for being awesome. This will forever be my bike store

  • Juan Siegert

The team there were really helpful and responsive. They found the bike I was looking for, ship it to the store, got it ready and stored in their facility, until I was ready to pick it up. No hiccups, no issues.I requested a specific set of pedals, and when I arrived they were installed and ready to go.I provided the weight of my kid, and the team adjusted the suspension of the bike right at pick up time, in a efficient manner. All in all, great service, and yes I would recommend Bike Barn to a friend, in fact I already did it.

  • John Dial

I have been a customer for many years. These guys know their riders and bikes. It was a little intimidating going in the first time with my Walmart bike that needed repairs, but these guys treated me like I had a Madone SLR. Maybe someday! Staff was friendly and informative. They treated me like a fellow rider. They even showed me maps to the local trails, and even invited me to the weekly group rides. I could tell they love what they do, and they wanted me to enjoy my rides as well. Would recommend 100%. See ya on the road.

  • NX C

This shop is an oasis foothold in an urban area. I’d say it’s more than a bike shop it’s an important part to the community. I have to say I stopped in with lots of questions about bikes. I feel like I was really lucky to be assisted by this employee named Giovanni. This man is passionate about bikes and really knows the specifics of what he sells. He also had lots of community information. I’m going to buy a bike and when I do it’s gonna be from this store and hopefully from this very professionally and honest employee

  • James Webster

They hovered over me when I entered the store. I took a wheel set to the repair department to have them trued and stress relieved. Got an estimate $16.00 to have the rear wheel bearing adjusted and $32.00 TO HAVE THE WHEELS TRUED Ans stressed relieved. When they called to say my wheels were ready I asked if they were stressed related No he didn't do that When I did pick up the wheels the hub they worked on was too tight when I checked out the price on the estimate didn't match what they charged Can't trust them

  • Jesse Buchanan

First of all I want to state that im a Special Ed teacher and Im in a wheelchair. I woke up this morning to a flat tire and went to work anyway. I called them and let them know my situation. I drove there during my lunch and they changed my tube out and brought my chair back out to my truck in under 10 minutes and I went to give him my credit card to pay and he wouldnt accept my payment and charged me a fist bump instead. If they read this, I want to say thanks again and I highly reccommend them.

  • Tad K.

Do not let them touch your bike!!! Shade tree "mechanic" created dangerous situation. Told me it was "perfectly fine mechanically"...they ran out of adjustment on the B-screw & frame contact so they used an over sized (about 2 sizes) nut to attempt to wedge nut against the frame for more adjustment to get the chain into the last gear. Clearly this "fix" would not last long and I discovered just what they did after about 2 mins of riding when this "fix" started to fail and causing problems.

  • Chriztine Kirk

Disappointed. It is the closest store to me. But one of the staff while polite and friendly, tried to make recommendations that shows either he does not know what he is saying or he thinks I know nothing. Up selling their parts and bike and keep telling me that I have a low end bike with low end parts only communicates that I should not take my inexpensive bike there. I do not feel that I can trust their advise or reasons for the need to upgrade my son's bike.

  • kat

My husband and I were driving by going to get some lunch when I glanced at the shopping center it’s in and noticed something new. I said “I’m pretty sure that umbrella says Trek!” So we turned into the lot and were so surprised! We love Trek! Spent a while talking to an associate about trails, bikes, and gear and learned so much more about bikes. Can’t wait to get a new Trek bike and ride some of the trails they recommend. Great experience!

  • John Blanco

Great mechanics who really care about their customers. I’ve been using their tune up services regularly and have always been impressed that they take the time to learn about the customer, the bike, provide amazing service, and most of all are honest and transparent about what you need. It’s just like having a good car mechanic, once you find one you never go anywhere else. Highly recommended team at Kingwood Trek.

  • r s

TREK in Kingwood has great people working there and of course amazing bikes. Road, trail or commuter Trek bikes are the best. I have an older bike and have on 2 occasions meet the team there. Amazing people! They work on all bike brand and have great accessories. If you need a new TREK bike or bike service this is the first place to go. Meet them and you will see why I wrote this review this way. Thank you. R

  • payton i

I just got a new bike, and there was a little mix up with the order. Craig, the store manager, personally drove to another store location to get the correct bike for me the same day, and then he spent a solid 10 minutes after the store closed to help my husband load my new bike into our truck so it would be safe for the drive home. It really was some of the best customer service we’ve ever received.

  • Lazer Geek

These guys, and gal, have always been extremely helpful, honest, and treated me very well. Though I did not buy my bike there, they have always helped me with my own road bike for parts, repairs, and general questions. I will continue to bring my business there over and over. They do not seem to carry a lot of stock (which isn't their fault, ah hem corporate) but anything I need is ordered quickly.

  • ROME Mane

This place works well with the customers, had a specialized rock hopper comp, and to be honest this bike was poorly designed, after having problems over a few months and even getting a whole brand new bike I was still having problems so finally was able to return it for a trek, receiving full credit for my old specialized, loving my new trek which I traded up to. Shout out to Ben he the man to see.

  • James Kerl

Jason Burnett has always went above and beyond in customer service. I really appreciate his knowledge and I can trust when he tells me something needs to be replaced he’s not just trying to sell parts. He was talking care of my bicycles at the West University store also. Everyone is so nice to me. Jason is the reason I drive from China passing up other bike shops to have my repairs made.

  • Liz Graham

I have purchased three bikes with accessories from this location. We have used them over the years for repairs and service on all our family bikes as the customer service and workmanship is excellent! If you are looking to purchase or need service on a bike use Trek Bicycle Atascocita, they always have gone beyond expectations to make our transactions at their store easy and pleasant.

  • Edd Prince

Noticed my back wheel was wobbly on a late Friday afternoon. Brought it by Trek Bicycle and Craig quickly diagnosed the issue (ball bearings were shot) and replaced with new ball bearings while I waited. I thought for sure I would have to leave my bike in the shop for a few days but really appreciated the quick repair so I didn't have to miss the Saturday morning group ride.

  • Mike A

Scott was very informative and helpful. I ordered a special bike and when it arrived they were able to assemble it and personally fit me that afternoon. They offered to adjust my fit anytime if I change equipment on the bike. They have service after the sale. They have resources to assist in most areas. Always support your local businesses when possible.

  • David Tolstyka

Craig and the team are EXCEPTIONAL! I have had nothing but pleasant experiences helping me find parts and upgrade my bike. The expertise even with non-Trek bikes is second to none. Kind, friendly, caring, and expedient. I consider myself lucky that such a knowledgeable and focused team is so near to me! I definitely will be back!

  • Amy Jackson

I brought my son's bike (following a small crash) as a walk-in. I expected it to take at least 24 hours to be repaired. They were able to repair it immediately and went above and beyond to make sure it was safe for him to ride. We received fantastic service and will definitely be using them again for any repairs and maintenance.

  • CJ Weinstein

TEDDY was the most patient and knowledgeable sales peron we have had experience shopping with. We wish he was there when we bought a car. You can't find a smiling, social, educated young person anywhere. It was so refreshing having him explain all the details of the new bike and compare it to other models. He is the best!

  • Alejandro Garcia

The service you get at TREK BICYCLE Kingwood is superb - I am actually trying to find more adjectives to describe it, but I would run out of space in this review- Superlative! Magnificent! World Class!... I was there for a flat tire and it was repaired in a blink. The person who took care of me was super polite.

  • Lynda Whitehead

While I have yet to make a purchase, I was thoroughly impressed with the level of service and patience with answering all of the questions from this old newbie. Giovanni was incredibly helpful with explaining the differences in models and nuances. If I go this direction, I will definitely be back to this store.

  • Gerard Gomis Moure

Usually I talk with Craig, amazing guy and always listenning, giving good advice and willing to help. Today I went to buy a bike for my 6 year old kid, Craig was not there, so I left the shop without the bike that I liked and the feeling the manager there today didn’t have any intention to sell the bike …

  • Rose Estrada

I was greeted when I first walked in the store. The staff are friendly and willing to help. I explained my issues and they were great to give me a receipt for leaving it with them. The next day, as promised, we picked up my Townie. It feels great and I can't wait to be riding it again! Thanks Matt & team Trek!

  • Keith Kitzhaber

Nice place. I took my bike in for a few basic things, including swapping out the rear wheel for a different one. I asked them to save the old tire and tube. They couldn't find the tube. They said, "Someone might have thrown it away. Here's a new one." Excellent. You just scored major customer service points.

  • Russell Y

Great mechanics, whenever I get my bike tuned here everything feels perfect with smooth precision shifting - far beyond how I can tune it and far beyond what any other bike shop I've been to does. Their Saturday rides are safety oriented and a great ride. Craig and Mac are great ambassadors to cycling.

  • Kevin Thompson

My wife and I are trying to get back in shape together. We bought 2 used bikes that need some minor issues taken care of. Even though I wasn't spending a lot of money Teddy and Jeff were very helpful and spent the time to answer all my questions. Little side note: I haven't rode a bike since 1974.

  • Roger Rod

Great consumer service! The technician was very informative, showed me everything that was fixed. He also showed me some stuff that absolutely needed to be replaced. He was very honest and forthcoming on what it would cost to repair. When I receive my bike it was perfect …

  • Brian Jacobs

Love this shop. The team will service any bike. They've serviced several of my bikes over the years. They're always friendly and helpful. Honest guys that aren't out to rip you off like some shops. Highly recommend this shop if you need a new bike or if you need maintenance.

  • Robert Devor

Have never had a repair or sales issue at the Bike Barn (Trek Bikes). Staff and technicians are courteous, friendly, and willing to tackle all my biking needs in a timely manner. Repairs are completed and explained well. Highly recommended for all your biking needs. …

  • Anthony Wright

We have been loyal Bike Barn fans for almost 10 years and consider ourselves very lucky to have one in our area. Also, glad to see they have survived the COVID-19 downturn; seems they have been busier than ever with more folks riding bikes during these challenging times!

  • C Dan Tarpley

I was very impressed with Jason. He talked me through the issues he found with my bike and explained how to avoid them in the future. It was easy to tell, he was focused on delivering solutions rather than upselling to maximize the transaction. I will definitely be back!

  • Michelle Bahena

We had an incredible experience at this location. Very knowledgeable team that was also very accommodating. We ordered a few bikes, rack and accessories. One stop shop and left feeling confident about our purchase. Bike Barn needs a location like this in The Woodlands!

  • RAYMONT CURRY

Normally I receive good bike service, but this time they dropped the ball. I got an Advance Service Tune-Up on my bike, the tune-up is good except they left the rear wheel rubbing against the frame and they did not clean the bike which is included with the servicing.

  • Forrest Milkowski

I came from out of town. There was a problem with my Bike Carrier. They treated me like I was one of their best long time customers! WOW... I love this store and the people. It's like being in my own hometown bike shop 1,200 miles away! Thank you Craig and Company!

  • melissa velasco

Great service! I took my daughters manual scooter in not really thinking they would be able to fix. The young man who helped us did a great job fixing it and would not even take a tip for his service. I will definitely come back for all my bike needs in the future.

  • Laura Johnson

Friendly and informative staff. They are always very helpful regardless of whether or not you are buying something. It is clear that they just love cycling. We also like taking advantage of the free monthly maintenance clinics. (2nd Wednesdays/registration online)

  • Kel Muna

The group at Trek Bicycle Kingwood are friendly and knowledgable. They had fast and thorough service (changed my tubeless ready wheels to full tubeless). They're a personable bunch that offer group rides for the community each week! I highly suggest a visit.

  • Digital House

Best bike shop in Kingwood! I use my bike to commute and today it broke in a big way. I was welcomed by AJ and Matt who were amazing and so kind. Their customer service is above 5 stars . They worked out what was broken and why then fixed

  • Digitalhouse Games

My daughter needed a new bike badly as hers was needing too much repair to continue. The team at Trek Kingwood were amazing. They treated me very well and ensured her new TREK bike was setup and ready to ride. I can't say enough good things

  • Rusty Shackleford

Came in to get my hydraulic brakes bleeded and replace 2 broken spokes on my rim. The bicycle tech (using that title very loosely here) instead of bleeding my brakes, he used a flathead screwdriver to pry my brake caliper apart. I noticed

  • Michael Brzezinski

The staff was very responsive and respectful, they took the time to look at both my bikes, they provided a clear explanation of the work needed and further listened to my request of additional services I wanted on my bikes. They even took

  • Carlos Villanueva

Came to get some air on my tire the gentleman was very helpful and while I was there I purchased a kick stand for my bike he installed and I was very happy thank you so much I'll be back soon to have it installed on my other bike as well.

  • Reka The Lioness

I arrived at the store at 9:50a the open sign was illuminated, which typically means open for customers. I guy came to the door and said what do you need we don’t open until 10:00a. I responded with I needed a bike pump for my road bike.

  • BlakeA Stevens

Some helpful folks to guide your purchase however my service experience has been less than stellar. My New Specialized Mountain Bike ordered was "assembled" in a manner not complete. I had to almost immediately before riding tighten all

  • Steve Petersen

I took in my 52 year old Schwinn Varsity for a tune up, replaced the cables, new brake pads and it rides great. Friendly and knowledgeable staff that knows what they are doing. I highly recommend Trek Kingwood for your bicycle needs.

  • Bryan Sparkman

I’ve been dealing with them since I ordered my Dual Sport 3 eight months ago. Great customer service. Super nice staff. Very helpful. They are pretty quick and knowledgeable regarding repairs and maintenance. Definitely recommend.

  • Jordan Khalil

I had a great experience here. There was only one of the bikes I wanted in all of Houston and it had some imperfections that Craig made right. Craig went above and beyond to make the bike perfect. Highly recommend this location.

  • Americo Blanco

I recommend this place Jeison has been my bike mechanic for years for my competitions and I have never had a problem and the employees are very friendly if you are looking for a place for your bike in Houston this is the place

  • David Paul

I have bought a couple bikes here. I also appreciate that the shop will quickly take care of small fixes with no charge labor. I don’t feel like anything here is unfair. They just want to help you get out on your bike.

  • Misty Lettenmaier

Great customer service. They got my son on the right size bike. Let him ride a few different bikes to see what he was comfortable on and kept my price point in mind as well. Mack was very knowledgeable and friendly.

  • Jessica Baxter

Knowledgeable. Care about their customers. Quick turnaround. They don't push products or services that aren't needed. I've been racing bikes for over 10 years and they are my go to spot for all services! Thank you!

  • Blake Roder

If you need a new bike, repairs or just accessories this place is it. I always use them anytime I need repairs. I recently needed a brake adjustment and flat tire repair, they had it done in about ten minutes.

  • Denise Stevens Hatch

I enjoyed the professionalism and great basic maintenance service performed on my bike! I took the bike for a 10 mile ride the next day and what a difference a tune up can make. Thank you to all involved.

  • Jennie Larsen

Craig was super fast and friendly when I brought in my daughter’s bike that she got for Christmas. Quickly solved the problem and educated me on how to fix any future issues. Excellent customer service!!

  • Elijah C

The store manager Craig at this location in Kingwood had an attitude & was unprofessional in how he spoke and dealt with me and other costumers while I was in the store. Everybody else was cool though.

  • Kristin Nelson

As soon as we walked in the guys took over, they got my son's bike on the rack and fixed it, right there on the spot. I would recommend them to anyone that needs any kind of Assistance with bikes.

  • Ismael O

Thanks to Craig and his team for helping me replace a tube on my cruiser. This store has a great selection of bikes and accessories but most important the staff is top notch! I’ll be going back.

  • frank breazeale

Very knowledgeable and professional group. Did great repairs. Glad they are further back into Kingwood. Have everything for both serious and weekend cyclists. Delivered when promised. 5 stars

  • Sean Cody

I have bought several bikes here. They are great with kids. The work hard to make the customer service experience an outstanding experience. It's a great place to purchase a bike from.

  • Victor Guerrero

Staff was very welcoming and professional. Had my rim trued and the craftsmanship was phenomenal. Turnaround time was fast as well. I will definitely come back for other services.

  • Sophie Grunge

Jason helped me a lot with learning how to put Air in the tires and taking wheels off, he was very informative and professional. This place is on the corner end of the plaza.

  • Dave Ploch

Support your LBS. This is mine. Great team of folks. The buyout by Trek has not been disruptive so far. Jason B has been a great "wrench" and a reliable resource.

  • M.Ali Ansari

Julian helped me with my bike repair, he was super cool, he even did not charge me his labour I had to force him to take it. Very nice guy …

  • Bryan Purcell

Craig and the whole team are awesome! They help, fix and educate...couldn't ask for more. 100% recommend this location for sales, service, parts and accessories.

  • Ashley Greene

Approachable, knowledgeable, professional and friendly staff. Super fast turnaround on my bike service. Even loaned me a bike helmet for a safe ride back home ;)

  • Andrea Davis

Newly opened location. Just moved location from across the lake. Great bikes, great people. From flat tires, to new bike, they have you covered.

  • Angela O'Mara

Amazing staff, made my experience 5 stars, they took the time to explain how everything works and the safety culture of owning a electric bike.

  • Ethan Fail

Matt helped me and he was great. Reasonable prices for bike service. They got me back on the road after a blown tube in less than 15 minutes!

  • Mark Langton

Fast, friendly service on my Schwinn mountain bike at a reasonable cost. I am back on my bike. Thank you Trek Bicycle Kingwood.

  • Ed Hancock

Took my Trek bike in for routine maintenance. The staff was friendly and efficient. Had my bike out today and it feels great!

  • Julie Eberly

For the avid cyclist or someone new to the sport, you’ll find everything you need here! Great insight on new places to ride!

  • Lance Summey

Knowledgeable and friendly staff, great bikes. I highly recommend this place. …

  • Ricky Mason III

Brought my bike in for repair as my chain broke off. I was in and out of the store within minutes. Great Service!

  • Reagan Smith

Service on my bike was completed quickly and exceeded my expectations. It was even ready earlier than promised!

  • Jackson “oncewasaslave30” Moore

Warm friendly environment. Parts on hand and quick service. Mom and pop shop feel with chain store processes.

  • Kerry Maranto

Staff was friendly and knowledgeable. I was able get the parts I needed to get back on the road.

  • Tamara Twiner

AJ and Jason are FANTASTIC! Everyone at Trek- Kingwood were GREAT! I will be back! …

  • David Casey

Personal attention to detail; customer service-driven; quality products and warranties!

  • Brian Roberts

Great experience. Very happy with our bikes. Craig and his guys provide great service.

  • Jon Scott

Very knowledgeable, reasonably priced, and fast to repair old bike. Highly recommend.

  • Peter Pearce

Great customer service, knowledgeable staff, repairs completed on time.

  • Christine F

Very friendly and knowledgeable. Excellent customer service. Thank you

  • James Houtman

Great customer service and quick turnaround for repairs. 5 stars!!!

  • John Kite

Fantastic customer service by the employee checking me out.

  • RoadtoSolitude

Great people, beautiful store, and sexy bikes …

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