it say people spend 10 min at location ...LOL what a joke lobby is closed do to an issue 2 weeks ago that had nothing to do with the bank....drive through took 45 min to get through and hold times on phone are 40 min plus....considering finding another bank

Worst experience everytime i come here! Won't accept my card anymore for some odd reason! Had to pay freaking 8$ to get money out of the atm! Wouldn't recommend anyone to bank here or even go in here! Will bring cash from now on to pay my rent

Nikki Smith is a shining star! I encountered a major problem, I was locked out of my accounts. I called the 800 number and was told my account was frozen and in the process of being closed. They told me my account was being investigated due

I can see why this location has so many poor ratings. I have a business account with this bank for over 8 years but not at this location. Should have just went to my main branch. I sat in the lobby for 30 minutes waiting to get something

Truist is a new bank, that was a merger from Suntrust and another bank. So far, I am extremely unimpressed with this bank. I have gone to this location multiple times, and the doors are locked to the public. When I called the branch to

After accepting my stimulus check, they closed my account and sent me a letter just stating that they could close my account at any time. I dont have an ID and now im stuck sith a check that i cannot cash and they will not cash for me.

Literally the slowest bank ever. If you’re a commercial account you would be insane to pick this bank… unless you like routinely sitting in the drive through for 45+ minutes despite it being noticeably slow - then you would love it! :D

Beware this bank is the slowest ever. Doors are always locked to public. I have to come here weekly for work and they are slow regardless of traffic. I’ve sat here for 15 minutes with no other cars in sight.

Just started a business account with them to see how they are banking and customer service wise. The staff are nice and far better than BoA, so I opened more accounts with them. So far, they are doing great.

Yes, it’s hurricane season but bills are still expected to be paid! All banks are open this morning except this bank & just informed that all Sun Trust branches are closed!!! …

0 star. Bad customer service. They play whit your money. I make a deposit 4 money orders $ 500 ea they hold the money for 8 days to see if western union have money in the bank.

Sad to say I too have experienced a long wait when visiting this branch if they were to have more help I think this would be a spectacular branch of service

Branch manager Very rude and disrespectful. I see why the other bad reviews now I have to experienced it for myself.

Making an elderly woman jump through hoops to deposit her rent payments... you deserve the deepest circle of hell.

Never enough help. I’ve NEVER went inside and not had to wait in a LONG slow-moving line! Bad customer service!

Great location and excellent customer service. Been banking with them when they were SunTrust.

The slowwwwwwwweeesssttttttttttttttttttttttttt bannnnnnkkkkkk evvverrrrrrrtttttttttttt …

Lathe parking area, but only a couple of drive up tellers lanes.

Some of the nicest and cheerful staff ever!

Very poor. Would not recommend.

They exist