United States Postal Service

107 reviews

1590 Jonesboro Rd SE, Atlanta, GA 30315

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 1590 Jonesboro Rd SE, Atlanta, GA 30315. It has received 107 reviews with an average rating of 1.5 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
WednesdayClosed
ThursdayClosed
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 1590 Jonesboro Rd SE, Atlanta, GA 30315

  • United States Postal Service has 1.5 stars from 107 reviews

  • Post office

  • "Drive up the driveway and deliver the package"

    "They never answer the phone and when they do they put you on hold and never return"

    "Lunch sign posted 1245-1345"

    "This is my last time returning"

    "This is a trash post office! You can see from all the one star reviews"

Reviews

  • James K.

Drive up the driveway and deliver the package. Stop leaving pink slips because you don't want to drive up an unblocked driveway to do your job. When I have something shipped to my house I want it shipped to my front door and I don't want to have to come see any of you to collect my package. Do your job.

  • Azure Hodge

They never answer the phone and when they do they put you on hold and never return. Not to mention the mail carrier would say my packages were delivered but never left the key to retrieve packages and signature packages were returned because the carrier was to lazy to come to my apartment

  • Joy Joy

Lunch sign posted 1245-1345. It’s now 1407 multiple waiting, doors still locked. Why in the black community, this is acceptable. Lady arrived @1415, rude just rude. I think she’s ready to retire or just tired of working. Come on post office, let’s do better good gracious!!

  • Ambrosha Austin

This is my last time returning. Just terrible service every time. Management doesn't seem to care because the same two blonde hair ladies work there. If you can't be in professional environment where you have to speak and acknowledge customers then don't come to work.

  • Candice Brown

This is a trash post office! You can see from all the one star reviews. The lame delivery person wouldn’t put my package in mailbox so now I’ve been trying to come up here for weeks to get it. Every time I come, they are closed for lunch or

  • Jay Phoenix

A notable thing about tracking is it shows how inept the Atlanta, Mableton, and Powder Springs post offices are when it comes to package delivery to a P.O. Box - my package could have walked to my box in the now 11 days it’s been trapped in

  • Baturay Daylak

Very inconvenient hours of operation. I had to drive 28 miles back and forth from work during lunch time to pick up a package because they're not open on Saturdays, and their hours of operation is 9-5. How do you expect people to be able to

  • Monica Collins

I contacted USPS on Monday as the tracking of my international packaged reflected the wrong zip. Once I reached the facility that actually had the package I requested that they correct the zip to ensure that the package didn't get returned.

  • Eric S

Once I arrived at the post office, everything was great - real nice folks, good service, relatively quick. Everything up to that point however was a mess. I had re-scheduled a delivery for a previous day, but the package never came. I tried

  • Alex Mincey

Worst Post Office - EVER. Almost every time I order something I end up having to go into the post office to pick it up bc the driver "forgot" to deliver it or for a long time were delivering all my mail to the wrong address. They have even

  • Neka La'Sha

They falsely deliver packages and mark them as delivered. The post office direct phone number is a none working number, which is NOT GOOD due to all the packages screw ups they cause. This location need to be shut down or they need to hire

  • Shakeedra driver

I came in usps today and the lady who helped me was rude very rude she was so rude nasty attitude didn’t speak back when I spoke to her people like her shouldn’t work in places where u have to be around people cause the customer service is

  • Edward Donnelly

What kind of USPS closes in the middle of the afternoon for lunch!!! It's 1:30pm on a Tuesday and I arrived to a ghetto sign on the door that says they are closed from 1:00pm until 2:30pm for lunch, lunch! I could cook a whole meal in that

  • Kara Moore

Pitiful. Do not go this location. I mailed two items over a week ago, was supposed to arrive two days later but never made it. Went back to the location with my tracking number (got them certified) and all they could tell me was it’s still

  • Tina

I came in today and the staff was so kind and helpful. The young woman who helped me (I wish I got her name but she has a short blond haircut) was so nice in assisting me, making sure she greeted all patrons as they came in to get in line

  • Christine Harrell

I really wish this wasn't my local post office. The mail center of our apartment complex was knocked over in a car accident on October 30 of this year. We got a new mail center a couple weeks later, but now, December 22, mail is still not

  • Frank Casaceli

I try calling this office and it is always has a busy signal. Is there another number to call? I requested a mailbox key for my appointment a month ago and have not heard from them. When I go inside it's the least busiest post office ever

  • Ericki Carter

Deliver mail to wrong address, mail most times slightly opened, lied about delivering a package,I been home all day and only received paper mail, not the items ordered from eBay, but tracking number says carrier delivered in my mailbox..

  • Robert Morris

I had a very positive experience here. The Post Mistress, Allison, noticed that a package for me had been returned by the carrier to the PostOffice marked “ House is Vacant.” She noticed a phone number was on the package and called me to

  • QUYNH TRUONG

The lady working the desk can't understand that there is a difference between Lane, drive, Avenue, and street. She kept trying to tell me an address I've lived in doesn't exist. I even pulled up the correct place on my phone to show her

  • Free Time

My complaint isn't about their professionalism. No one was ever rude but I question the competency and work ethics of the employees. I had mail being returned to sender due to someone at the post office putting in a return to sender for

  • Chloe Smith

I didn’t ask for my package to be held at the location and they held it on a Friday so now I have to wait until Monday for my package and go use my gas to get it when I NEVER FREAKING ASKED TO HAVE IT HELD. They need to shut this office

  • Laquanza Cade

worst post office ever!!! this the only carrier i have problems with when it comes to package deliveries. This has happened to me the second time , my package saying it’s delivered but no package! Like where’s my package?? The customer

  • Antoinette Ellis

Slow,disrespectful, and lines out the door. Customer service sucks and they dont have consideration for our time. They apologize for making u wait so long it doesn't make any since and something need to be done. You have elderly people

  • Emily Siciliano

So my package was never delivered to my home and even though they said my package was delivered on the tracking information. I was told that the package could be tracked by the usps driver which I inquired about and Mrs. Broome is the

  • ArmoniJa

The first time I visited. The customer service was horrible. And its not the post office that is bad it is the lady who works there. She doesn't wear a name tag and that's probably because she would get reported because of her nasty

  • Kordrey Weems

The lines are ridiculous, they are slow and rude. The one cashier, short heavy set very low cut hair is rude unprofessional nonchalant etc. _if she calls to the back to get help with the lines, the heavy set dude takes 25 minutes to

  • Amanda Cothern

Id rate zero stars if I could. I run a business from home so I regularly schedule package pickups off my front porch. I can't tell you how many times I've watched my mail carrier from my window, as she opens my mailbox and sees the

  • Kara Thomas

A year ago this post office claimed a package was delivered but it was not. After calling, they suggested filing a claim. I chose to go in person instead and what do you know... they magically found my package. This year the saga

  • Jennifer Moore

So apparently whoever did the route on September 30th to Pavilion Place apartments marked my package as "Delivered in my mailbox" did some else with my package cause there's no way a big package can fit in a small mailbox

  • Niner Gang 916

Worst customer service I’ve been to at a post office completely unprofessional. Particularly Ms. Glover. She was smoking a cigarette outside while people were in line waiting for assistance.

  • Siobhan Gibson

Why do the hours say 5:00 and y’all keep wasting peoples time and gas to come here and it’s shut down at 4:00? These are the laziest employed people I’ve ever seen, and nasty attitudes too.

  • GFX YOUNGINS

I hate when I order something and usps have to deliver it because it will come late or it will get lost and not come at all and the lady at the front desk with short hair is so rude!

  • jennifer moore

It's never a great experience with this postal office..I'm always getting notifications saying that my package was delivered in my mailbox and it always NEVER anything in there

  • Kalah Mingo

Nice ladies in there. Kept me from taping my box with usps tape when my package was actually meant for fedex. Appreciated their help. Fast service in the morning

  • Kimberlee Jones

Great post office. The majority of the staff is extremely helpful. They take the effort to remember you and your needs.

  • Michole Kemp

They will not be open during the times they say they will be open. Waste of time.

  • Dawnyale Allen

Fast and friendly but you will pay for any mistake even if they make it

  • vanity clark

Packages are always being stolen an investigation needs to begin asap

  • T A

I’ve actually always had a good experience mailing items here.

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