United States Postal Service

101 reviews

11035 Golf Links Dr, Charlotte, NC 28277

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 11035 Golf Links Dr, Charlotte, NC 28277. It has received 101 reviews with an average rating of 2.7 stars.

Photos

Hours

Monday9AM-3PM
TuesdayClosed
Wednesday9AM-5PM
Thursday9AM-5PM
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 11035 Golf Links Dr, Charlotte, NC 28277

  • United States Postal Service has 2.7 stars from 101 reviews

  • Post office

  • "I had an appointment for my daughter to renew her passport and we were greeted by Kiki"

    "Went in for a passport appointment for my daughter"

    "I walked in for a passport for a first time , though i was at 9,20 am , they claimed that just doing the first two so i need to have appointment on line, the employee was very rude and they recommended to have it at other place , i assumed that they dont want to work"

    "I went by for a passport appointment today and everyone was extremely nice (in the main lobby and the Passport office)"

    "Attempted to speak with a representative to learn if the fingerprint machine has been fixed, but no answer"

Reviews

  • Paula McDonald

I had an appointment for my daughter to renew her passport and we were greeted by Kiki. She was absolutely delightful compared to other folks I have dealt with in the past at that location. Dear Kiki, you saved the day and truly made our experience enjoyable instead of dreadful. Thank you!!

  • Ashley Harman

Went in for a passport appointment for my daughter. Got there early and were called back early. Lisa was super professional and polite and efficient. We also witnessed the woman working the postal counter helping others and she was so friendly and patient with everyone

  • M

I walked in for a passport for a first time , though i was at 9,20 am , they claimed that just doing the first two so i need to have appointment on line, the employee was very rude and they recommended to have it at other place , i assumed that they dont want to work

  • Jai Nightingale

I went by for a passport appointment today and everyone was extremely nice (in the main lobby and the Passport office). Sadly, many postal service offices seem to have "blah" employees. This post office was full of great energy & kindness. Great customer service!

  • Cerasela Conaway

Attempted to speak with a representative to learn if the fingerprint machine has been fixed, but no answer. I attempted to call all the postal offices in the 28277 area, but no one answers. Must be in the institution's culture... very disappointed …

  • Claudia Davenport

Walked in to see about scheduling an appointment for a Passport, since I was not having any luck online and repeated calling didn’t help. No one in line and we walked in and she said we needed to schedule with the machine outside and try to

  • AlmaX

I walked-in to this office for my finger printing at 10:10 and left at 10:40. A nice friendly white lady met me at the entrance and quickly navigated me to their waiting area. After around 5-10 minutes a nice friendly black lady approached

  • Lauren P

Lady at the front was rude. Just had to politely tell me I had the wrong tape. Maybe have regular tape out that customers can use??? She was mad that I stood in line waiting to return a package but it was my first time doing this, I didn’t

  • Kurt

Typical government run dump! Made an appointment to have children’s passports renewed and they cancel it at the last second after we all have taken off work and kids out of activities. Of course they didn’t take any responsibility because

  • G Harris

The worst experience of my life! The man at the end with gray hair is horrible. He is rude and treats the customers horrible. I see there are other reviews about him and I guess the post office does not care. This is why the post office

  • Mohamed Gabr

This started off as a bad experience when we came in a lady said only two walk-ins and forced us out line. Later we saw that people that came after us with no appointment went in. She then disappeared and went in the back. We decided to

  • Vanessa Robinson

Shavon is the best. Had a passport appointment, there was one family in front of me who didn't have the correct info and she was still kind and helpful to them. Then I went in and she was super friendly and got me in and out of there in

  • Rebecca Miller

I have always experienced excellent customer service at this location despite the long lines and rude customers. It never ceases to amaze me how the public blame the workers for management decisions! Keep up the great work “front line”!

  • K C

We love these postal workers. This is the only post office we will go to. Twice the wonderful women at the front have helped my elderly wife by carrying her extremely heavy, bulky packages to the car. Also the passport worker if she is

  • Chad Blevins

The employees at this location are the least helpful and laziest USPS workers I’ve ever encountered. They don’t even attempt to find answers or solutions, and instead want to be bull-headed and make up some reason as to why they can’t

  • S C

This is a great Post Office. Without fail, the employees are expert, friendly, and go beyond the mile to help everyone. My mail is delivered faithfully to my box in perfect shape. We have a post office across the street from our house

  • Momma K's Cafe

This is the best of the 3 USPS branches I frequent weekly and all of the staff are just wonderful! The parking is a bit difficult to navigate and the entrance is a bit cumbersome, but the helpful, friendly and efficient staff make it

  • ni thin

The worst female one with round glasses, curly/wavy blonde hair is the rudest human living on earth and working for usps. I came with a prepaid package, instructions were set by company to pack in

  • Patrick Covington

Shavon in the passport acceptance dept was very amazing! She worked fast and hard and knows her job! She made me feel comfortable knowing my passport dilema was being handled professionally!

  • Lucca

Was in for fingerprinting services (registered online). The wait was not long. Both ladies at the desk and the one that did the fingerprinting process were kind and pleasant to deal with!

  • Lalatendu Swain

We have an awesome experience when we went to renew our passport. The lady at the counter(I forgot to ask her name) was so helpful and kind. We need more people like her in this world.

  • Dina Zim

The lady that worked on August 9th here needs a raise. Her positive energy and great customer service are not something you'd expect from a USPS clerk. Fantastic!

  • Otto W. Anderson

Passport- Be aware they only accept 2 walk in appts per day. They open at 9am. But if you want one of the two appts get there before 8am to stand in line.

  • Josh Pitchford

Employees like Lisa are the very reason everyone uses ups/fed ex instead of usps. Very rude, unapologetic and just overall seems so disgruntled.

  • Austin Tooley

Worst post office in America. Bobby (a female) is the rudest nastiest human I’ve ever set eyes on. How she wakes up everyday is beyond me.

  • J A Z Z L E E

This is by far the worst P.O. Box. I opened a P.O. Box here and I wish I didn’t. I hate it that much. I have had so many issues

  • Search

Lady at the front is nuts… lady Hope you and your family live long and prosperous life for degrading other human beings.

  • Celia Lemus

We saw Shavon to get my sons passport. What an amazing person she is! Kind patient and polite. Thank you so much

  • Kayvan yamini

Great service Had an appointment. there was no issue

  • Narria

Fast and efficient with fingerprinting services.

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