If I could give a negative rating, I absolutely would. I purchased over $3,000 of furniture from Unruh three years ago. I decided to go through them because I wanted furniture that would last, and I wanted to support a local business. Huge mistake, and huge waste of money. When I got the finished product I was initially pleased, but then quickly realized how poorly done the finished product was. They used cheap wood, a lot of the hardware had stain all over it (some of it even rubbed off onto my clothes) and there were many parts of the furniture pieces they didn’t even stain. After about a year I started having issues with the dresser. The cheap slides they used were breaking, the screws holding the slides were stripping out because of the soft cheap wood they used, and one of the drawers started falling apart. To their credit, the came out to pick up the furniture and fixed the issues. Although I had to go a week without my furniture, I figured it was nice they were still fixing it. A few months later, I again had issues with the dresser. This time, one of the drawers again started coming apart, and the screw again stripped out so the drawer would not close. Once again I had to take time out of my day for them to come out to fix it. The guy even said multiple times that I bought furniture from them when they knew what they were selling was poorly built. Now again, I’m having issues with the dresser drawer. It will not stay closed because when they “fixed” it last time they installed the slide at an angle, so the drawer will not stay closed. I have asked them to rebuild the dresser, or give me a refund and they have refused. Now they’re wanting me to either take the dresser there again myself, or pay $250 for them to pick it up. After spending $3000 on this junk and having to deal with all of these issues, they again want me to pay and take time out of my day for them to fix their mess ups and poorly built furniture. I can not stress enough how big of a waste of money this company is. Save yourself the time and either go to a different company, or buy from a store you know you can return the stuff to. I could have bought a full bedroom set from Costco for a third of the price and could have taken it back years ago if I continued to have these problems.

Friendly staff and nice designs - quality of work just ok. I had planned on purchasing a table from Unruh for a year as we prepared to move to a different house. I was so excited when our appointment came to visit their showroom. I was a little disappointed that they did not have the Breckenridge table in the showroom. Staff was very friendly and helpful. Delivery staff was very friendly! After two months of having our table we noticed the "seams" showing on the top and each leg where the wood was glued together. I emailed Unruh and was told that is normal as the seasons change. I spoke with some people who do woodworking and they said that it is not normal, it can happen but is not normal. When I inquired if I needed to pay the transportation fees as this happened within months of receiving the table - I was reminded of the agreement I signed when the furniture was delivered. The table will not fit into our vehicles - so we will need the delivery service. Yes, they will fix your table under their lifetime warranty. Expect to use it in the first couple of months to fix defects. If you do not have the ability to move the furniture yourself expect to pay the transportation fees to fix the defects. I fully anticipated sending my table back years from now to fix wear and tear and would gladly pay the transportation fees at that time. I hate to have to pay more on a table within months of delivery after spending thousands of dollars. I am happy with the design of the table, but would probably not purchase from Unruh in the future.

UNRUH Furniture is a first class business, everything they create is original and absolutely beautiful. The care and attention to detail that is put into the every piece of furniture is unmatched in the industry. To date I have purchased 3 pieces of furnature from UNRUH and I cannot say enough good things about this business. Sam UNRUH is a very honest and generous man, every member of his team is a joy to work with, and the show room in Kansas City will blow your mind. They have renovated a 100 year old church turning the sanctuary into a place of creation and the upper level rooms into different show rooms to model the beautiful furnature they can create. I have purchased 3 different pieces of furnature on three different occasions; a bed, a dresser and a coffee table. We have always worked with Carly, she is an amazing designer/decorator and has helped us figure out exactly what we were looking for in our home. Every piece of furnature she has helped us to design has been gorgeous and fit the room it was put in perfectly. I could seriously write so much more about this business but I will digress and just say one last thing. Everything UNRUH creates is guaranteed forever, regardless of what happens they’ll fix it forever. I’m telling you, this business is first class all the way.

The quality is unquestionable and the look is stunning with an incredible craftsmanship. We purchased this as a generational table that we can pass down someday and I could not be any happier with this purchase. We never felt any pressure from start to finish. Our sales associate took her time and walked us through a ton of options. We went with the Breckenridge because we specifically like the solid, heavy feel and have NOT been disappointed. They were upfront about the time it would take to complete but the anticipation was worth it. It took a little less than six months to get the table but that was early! The team that delivered it was very professional, took their time, didn't bang into anything while moving it in and explained everything about the care of the table. Lastly, you get what you pay for and it's worth every penny.

We bought the Baker's Field table in maple wood with weathered oak stain to give it a light, airy almost 'beach wood' vibe. Everything about Unruh is lovable. From our showroom visit (where Nathan came in on a Sunday to help us) to the tour of the shop, to selecting the perfect wood and finish and size - the staff was great. Delivery went perfectly. This is a high quality table that we will keep in our family for many years to come. TOTALLY worth the money. UPDATE: Another reason to love Unruh - their warranty. I accidentally scratched my beautiful table only a few weeks after purchasing. When I inquired about getting someone out to fix it, I was SHOCKED that they would come pick it up, fix the scratch, and re-deliver it for $0 to me. Their warranty is unreal. This company is absolutely the best!

The dining table is extremely well constructed and finished as expected with Unruh's solid reputation, including a lifetime warranty! Most furniture today is manufactured overseas and is finished with some type of paint that will eventually chip or peel. Unruh allows you to select the type of wood and uses a high-quality stain that is covered with an extremely durable water base topcoat that will last forever. The Unruh staff helps you through the selection process and keeps you updated on the construction of the furniture. I liked the no pressure process and payment only when the furniture is delivered.

Every part of my experience with the folks at Unruh has been extremely positive - from my visit there, to Josh helping me decide the best type of table for my needs - to the friendly guys delivering it - much earlier than promised! I had it in time to host my family for Easter dinner and it was such a pleasure having the right-sized table and ample seating for my growing brood. My table, chairs, and bench are absolutely gorgeous and I love knowing that they are not only beautiful but so sturdy and well-made that they will certainly be handed down through the family line for generations.

We just received our Conway table and Bakersfield bench from Unruh Furniture. We could not be happier with our experience with this company. We wanted to invest in a quality, custom piece and that is exactly what we were able to do. We were able to customize the size, shape and color of our table to fit our specific needs and the space in our new home. We were very impressed with the high quality customer service provided by Unruh furniture throughout the entire process! We highly recommend this company!

We received our new dresser and are so pleased with the way it looks in our bedroom. It is so beautiful and so well made. The drawers slide out so nicely and you can tell it will last forever! The whole experience with Unruh was amazing. The delivery experience was especially great. The guys who delivered the furniture actually worked on our piece and were so proud of their work. Unruh is such a great company and has an awesome story! Highly recommend!

Our Unruh experience was great from start to finish. I was constantly impressed by the constant, effective communication (email, text), as well as the great customer service. The workmanship is excellent and the showroom was an experience in and of itself. Our new dining room table is a centerpiece in our home. The only down side is that I am now creating a plan to switch all of our furniture to Unruh pieces... :)

Scout Marshall guided us through every step in building our perfect dining room table. From table design to interior design and color selection. Scout helped us get across the finish line with an incredible piece of furniture that will last our family the rest of our lives. We would recommend Scout and Unruh Firniture to anyone who values quality, beauty and value in their home furnishing purchases.

My dad has worked with wood for as long as I can remember and he even approved of the quality of our Unruh Furniture. I love the solid build and classic lines of the Bedford table. We chose a natural finish with walnut wood...it is a piece of art for sure. We were looking for a statement piece and that was definitely accomplished.

Excellent customer service.. excellent quality.. beautiful table and bench.... can't say enough about this company. You can tell that they are very proud of creating high quality pieces of furniture that will last a lifetime. Chairs in the attached pictures were purchased separately but table and bench were from Unruh.

I can tell you that my table was worth the wait! It is so beautiful and I love that the table is quality hardwood and hand made by a locally owned company. We are renovating our home and I feel like this table ties my kitchen together and I love the thought of it being my kitchen table for decades to come.

From the consultation process to delivery, Unruh staff was fantastic. The furniture is beautiful and was delivered way ahead of schedule. We have three pieces now, and our older pieces still look amazing. Highly recommend spending your money on their handmade, real wood products! Excellent value.

At a home lived in by two engineers, we needed a table that fit our space exactly. This table will be with our family for generations! We love the industriallook and the fact that it brings wood and steel together to create a uniquepiece. Unruh was flawless to work with from start to finish.

Friendly service from start to finish. They underpromised and overdelivered on the timing, which was great! And the dressers are beautiful and fit the space perfectly, just as we hoped. Having the customizable option of Unruh allowed us to fit maximum storage in a small space.

I'm so glad I found Unruh. They were a pleasure to work with and the furniture turned out beautifully. Being able to customize each piece (wood, finish and size) to my new home was just what I was looking for. Craftsmanship was top notch and they delivered when promised.

I wanted an Unruh table for a long time before I ordered one. It was worth the wait! I ordered a table and a bench. Absolutely gorgeous workmanship! I am so excited to have such a beautiful piece in our house! Bonus- they were super at communicating regarding the order!

You can't go wrong with Unruh! Our table, chairs, and bar stools were built to our exact specifications and turned out beautiful. Thank you to the Unruh team for not only the quality workmanship but for giving us a hub to make family memories for years to come!

Love our new sideboard. This is our second time purchasing furniture from Unruh and would highly recommend this company. Their craftsmanship is worth the price and their sales staff and delivery personal are professional and wonderful to work with.

We wanted a new dining room table for our family and Unruh proved to be an excellent choice. Their website is incredibly easy to use and the customer service was responsive and easy to work with. And you know that the furniture is built to last.

What an amazing KC craftsman. If you are looking for world class, beautiful, sturdy, lifelong furniture. This is the place. Handmade in an old church. Their work is really something to see. This is multigeneration furniture. Go have a look.

Worth the wait! Craftsmanship is outstanding, but that was expected. Delivery was what really impressed me. They communicated well. Showed up on time installed and cleaned up the bed. Really appreciate the respect for our time.

I am so impressed with the care and craftsmanship put into my new dining table and bench. They are even more beautiful than I had hoped. It fits perfectly in my long, narrow dining room. I absolutely love it.

This heirloom quality Bakers Field table completes our dining room. The color, finish, construction and sight lines are outstanding. The whole experience with the Unruh team was awesome as well. Just do it!

We love our Boardwalk table from Unruh. Couldn't be happier! In addition, from beginning to end, the customer service and attention to detail was top notch. I'm already looking at my next piece.

Very beautiful piece of work. The personalization of size, materials, and finishes is terrific. My interactions with Unruh were very quick and professional. I am in love with our new table.

All staff from beginning to end were very helpful! I absolutely love the fact that my table & chairs are solid wood, not particle board! This is now a family heirloom!

We couldn’t be more happy with the beauty and excellent craftsmanship of our Baker table! From the start to the finish, a great experience. A true family heirloom!!"

The Dearborn table is perfect for our built in seating area. The legs make entry access easy and the color is exactly what we wanted. Definitely worth the wait

Excellent customer service and quality! We are very happy with our tables and the experience with Unruh Furniture from the showroom to delivery.

Excellent quality! We love the way the finish (walnut with sugar maple) highlights the grain of the wood. We're very pleased!

We absolutely love our table. This table will be in our family for many years to come! Unruh Furniture did not disappoint.

The Dufare sideboard provides great storage with a timeless design. This piece will be enjoyed by our family for decades.

Very kind staff. Willing to work with us on changes and make it work for us. Completed the project ahead of schedule.

We have purchased several pieces from Unruh and have been impressed with the quality and service every time.

Great quality! Only negative, it took 4 months to complete my table. But company was up front about delays.

We love our beautiful sawyer table and it fits our dining area perfectly. The craftsmanship is fantastic.

Great workmanship. Got done a lot quicker than we planned. Very easy process and great customer service.