I discovered this Veterinary Clinic through Groupon and, seeing positive reviews on Google, went ahead and purchased their Dental Cleaning package. During my pre-anaesthetic blood work appointment (before the actual dental cleaning), I was aware of the additional $80 charge. What I was NOT aware of however, was the additional $35 for the physical examination, which was not disclosed to me in the Groupon listing. In fact, the listing was misleading as the package stipulated that the physical exam was included in the package, so I was confused when they charged me for the exam during the visit. Upon inquiring about this, it was explained to me that the physical exam was included for the DAY OF the dental cleaning and NOT for the preanaesthetic blood work visit. So…misleading as the Groupon only mentioned an additional $80 for the blood work. This was the first red flag for me. Furthermore, my dog has a heart murmur, which I disclosed to Dr. Viamonte upon his examination. On auscultating my dog, Dr. Viamonte stated that the murmur was very subtle however wanted to get an X-ray to check whether my dog has heart disease and, if so, the extent of its progression. I replied that this was not really an option for us financially at the moment, and he then proposed that we could trial some Heart medications and “see whether Toto (my dog) responds to these medications.” This was significantly cheaper than the X-rays, and I agreed thinking that if Toto’s “coughing” (in reality he does this after licking up hairs from the ground) was unchanged with the medications, then this was an indicator that he does not have heart disease or it was not significantly advanced, and we could proceed more comfortably with the general anesthesia during the dental cleaning. This as it turns out was NOT the case. For about 1 week we gave Toto the medications as instructed and saw no changes, and on returning to the clinic for a follow up (still before the actual cleaning) we were told that despite the medications having no effect, we would still NEED to do X-rays. This is where we had enough. If you felt that X-rays were necessary all along and there was no way to get around this, then why WASTE OUR TIME by giving cardiac medications for 1 week and requiring an extra visit (extra $25 for a follow up on top of the heart medications)?? When you could have just told us straight up that we would need X-rays no matter what and proceed from there?? Complete disregard for our time and money. And then when we decided we could not afford X-rays, Dr. Viamonte stated he would provide us with an email stating that he did not perform the dental cleaning, which we could show Groupon for a refund. Despite multiple phone calls to the clinic asking for him to send this email so we could have our refund, to this date I have NOT received a single email despite staff telling me he would send it. All in all, the complete disregard for our time and lack of responsibility and decency has left us with a bad taste in our mouths and will never return to this clinic. I have also been informing friends and relatives of our poor experience and advising to stay away from this clinic. Thankfully, Groupon has issued a refund despite lack of confirmation from the merchant (Viamonte clinic). However I felt this information should be disclosed for prospective clients coming from Groupon.

It was a disappointing experience. Let me explain a little bit. My bulldog got his paw jammed on a door. He is fine he is not limping nor complaining. One of the fingers does not look right probably a nail or something. But may require antibiotics etc. So to be sure I called my vet, but was closed for some sort of training. Called Viamonte and Bianca and I talked, wonderful lady, set up the appointment and she asked good questions. Up to this point I am super happy. Now I get there. Parking not really identified properly so had to drive around. No problem happens all the time. I go in and the first thing I do is say my name, the dogs name and explain he is a new patient. It took me an extra 15 minutes to explain that I don't have a file because we have never been there. They let a cat in that came in after us (no problem it's a dropoff obviously a patient). They have me waiting for 30 minutes with two elderly gentlemen (COVID-19) smh we are wearing masks but still. They go in and I wait an extra 20 minutes no one says a word to me. No patient coming out. So I go up to the lady in the counter to cancel (my pup is not complaining of anything might as well go tomorrow to his regular vet). It turns out the man typing in his ipad for the last ten minutes next to her is the dr. He hears me canceling and very nicely offers a dropoff service. Now don't get me wrong the Dr. Looks capable and he looks like he cares for patients for all I know he is probably super nice. But if you have a new patient that you have never met, dont know about other people but I just don't leave my pup anywhere I don't know. I want to meet the doc and ask questions. In summary I was looking foward to trying out a new clinic but it seems I need to keep on looking.

My sister has been going to this vet office for 10 years. She recently found this kitten underneath a truck that was filled with fleas. She took the kitten to this vet. The kitten is 1lb and was given amoxicillin, panacur and nothing for the fleas. She’s been bathing the kitten every day. My sister needed something quickly for fleas since she can’t bring in the kitten into the house because of her 20 month granddaughter and other dog getting the fleas on them. So she contacted 1-800-petmed for revolution and capstar. To her surprise she was not aware she needed a prescription for revolution (the safest and most effective anti flee medicine for a 1 pounder). She ordered the revolution on Monday, November 23rd and here it is Tuesday evening December 1, 2020 and this vet has not filled the prescription. She called the vet on Monday to let them know they would get a request for revolution, Wednesday she called them again was told it takes 3-5 days to fill a prescription. Friday she calls again and the vet won’t be in until Saturday and it’s sitting on his desk to get filled, Monday she calls again and was told the prescription was filled. I called petmeds because I’m paying for the prescription. They put me on hold to talk to the vet and the vet’s office request an email again to fill the prescription. Petmed has sent 3 request by email and fax. What is wrong with this vet office? I hope my sister finds another vet. If you have a life or death situation forget it. Your pet will die. They just don’t care!

A neighbor of mine brought in a neighborhood cat to get spayed. After the cat came back from the surgery, they placed her indoors to relax. Not long after she started behaving strangely and convulsing, so we called the clinic. It was still about 40 minutes before they closed, and they didn't seem to really care about what was happening, as they kept putting the call on hold. Then after speaking to us they just told us to go to an emergency room. Didn't even offer any suggestions or numbers to call, just basically told us to figure something out while we were dealing with an emergency that was essentially their fault. In the meantime we started rushing to try and take this previously completely healthy cat to some kind of emergency room. Unfortunately, she ended up passing away. We tried to speak to this clinic later and they didn't want to take any responsibility for what had happened. The other emergency clinic that we took her to cared WAY more for this random cat that they hadn't even seen, compared to the actual doctor who operated on her. (Who was made aware of what happened but did not bother to check on her or offer assistance). I'm really shocked and appalled by how callously this was all handled, and my poor neighbor is now afraid to ever want to spay or neuter a cat again. The death of this cat could have potentially been avoided if they had just cared a little bit more.

Two weeks ago I brought a neighborhood outdoor cat that I took care of to get spayed. I cannot reply to reviews, but this is in response to the response to Carolina's comment. Viamomte's response is an insult. The cat in question was not full term to my knowledge. I even told the receptionist that I wasn't sure if she was pregnant. The main issue is the lack of care. You never called me to let me know if she was pregnant or not. And if she was full term what kind of vet would do such a cruel thing to operate on a cat in a full term pregnancy? When I called the office to let you know she was having convulsions we were put on hold, and instead of helping to find solutions or taking responsibility, they washed their hands with the situation and replied "she was fine when she was in the clinic." You offered no assistance whatsoever. After all this, I never got a call from you. In fact, I keep getting promotional mail that feels like a slap in the face every time I get one, a reminder of what happened to my cat. I hope you never have to suffer or cry like I have over losing my sweet cat. YOU JUST DIDN'T CARE.

**update- they ended up putting out food and a trap and thankfully found the cat inside. They completed the neutering at no cost** Stay away from Viamonte Vet- Lost cat! He was getting TNR'd and we want to bring him back to his community. I brought 4 cats in for neuter, and they called me to inform me that one escaped the vet because the kennel door was open when they were being moved from the kennel to the crate and there was a groomer blowing air (which should never happen when transferring a cat). Not only that, but then they tried to look in the main area and couldn't find him so rather than ensuring all doors are closed and looking, they continued to have clients open the backdoor and "guess he likely escaped because the clients open the doors all the time and they can't find him inside". Another tech said instead, he ran into a dog and the client opened the door to let him out intentionally. So this cat could be inside, outside in the streets, or potentially mauled by a dog? What is this??? Unheard of. This place should not be trusted with any animal.

Not a very good experience, took my pet to have a small growth looked at, not bad the Doctor was great..I had asked for an estimate and they said it would be around 580.00 dollars to have the growth on his eyelid removed. I never received the test results from the first visit, second visit I dropped off my dog for procedure and asked again for a rough estimate approximately 700.dollars removed unnecessary items like special food which I explained the dog eat he is a rescue…that night I waited an hour after they told me to be there a certain hour and was charged over 900..dollars, getting my pets records and going to another vet that is more reasonable and better service as it relates to one individual which has a very nasty attitude Erik added the same ointment on the 900 dollars bill he had charged me for in the previous visit impossible to go through ointment in a week.

I was never employed by this vet and I feel no need to contact you. I stand by my review. Terrible clinic. Subpar service. It’s extremely disorganized and the waiting time is ridiculous. 1-2 hours wait with an appointment??? They just want to get as many clients through the door as they can with no concern for the animal. They do services on the animal without asking you and then tell you prices after. I would not bring my pets here. Other clinics can offer the same services with much better service. The staff is also treated poorly. I’m sure that’s a reflection of how the animals are treated when you aren’t there. The dade county shelter would be a better alternative to this vet clinic and way more affordable if you can make it out there.

these clinic has the nicest staff I walked in witha very sick diabetic cat as a new patient they took me in right away. the caring was superb even though my cat was euthenized I will return with my other pets other clinics in the area could not fit me in and I am eternally grateful I added to this post just recentl, I was eternally grateful to them as I said but it would havee been less traumatic to me if they had started the iv shaved the arm but not in front of me you can only imagine how hard it was to be in the room to see the vet shaving my pet and trying to find a vein while I held himm before they put him to sleep I still cry toll this day for that vision. please dont do this to another pet parent

As loyal customers to this vet who have spent a lot of money, my parents were kind enough to take my dog in for me today as he has an allergy on his paw. The staff is always kind but they were out to upsell my parents today. Pricing was not discussed and they overcharged on so many services without discussing the price before. My parents asked for some of the services to be refunded on site and they declined. We are so disappointed as we have spent a lot of money here. If you visit this vet make sure to ask for all pricing as they will try to upsell you. It’s a huge disappointment considering they know your dog is sick and charge you for things you don’t 100% need.

Excellent service! We were not previously clients, but needed to have our elderly Yorkie seen urgently. Even in the midst of the Covid 19 crisis, they agreed to take care of our fur baby right away. They were friendly and professional from start to finish. The doctor was able to diagnose and treat the problem during the visit. He also prescribed and dispensed the medications she needed. Dr. Viamonte was kind and knowledgeable, and explained the treatment in clear simple terms. Their fees were also very reasonable. We were so impressed, we will become clients of this veterinary clinic from now on.

Visito la clínica hace más de 4 años tanto el doctor Viamonte como su personal son profesionales y muy cariñosos con nuestras mascotas .. ellos cuidan y aman a los animales, los tratan como si fueran de ellos .. para mi es la mejor clínica veterinaria junto a su personal en especial Erick que es un muchacho sumamente responsable y muy atento con nuestras mascotas … el explica detalladamente los precios , cuidados y tratamiento que requieren las mascotas .. muy muy amable .. para mi Viamonte clínica liderada por mi doc Viamonte y su personal es la mejor

Nice place and all but I am very dissatisfied with the fact that the veterinarian never came back out to talk to me after expensive tests were done. I was given a bill with a very brief explanation from Tech that did not know much Additionally, I realized that they had done the same tests last March-not even a year ago. Both times, I ended up paying a bill for about $1000. This clinic is run by Dr. Viamonte himself. He did not speak to me at all about the diagnosis, medications, etc. For this reason, I am not going to continue coming to this place.

The best veterinary care I've ever experienced--from check in to follow up. Dr. Viamonte and his caring, attentive staff are second to none. I'm from the midwest and recently moved from the Sarasota area. When my Golden had an infection, he needed urgent care. The clinic accommodated us the same day and took great care of him. I've used the boarding services (very reasonable) and also initiated care for a new kitten. Always a positive experience!! Thank you for providing such great care :)

We took our new Frenchie Ace to Dr. Viamonte for his first check up and shots. We were so pleased with everyone in the office and how welcoming they were. You can tell they really care for your animals. The prices were super reasonable. Previously we went to a vet in Brickell for the convenience of being able to walk there. However the 10 minute drive is totally worth it we will be going to Dr. Viamonte from now on! Thank you for all your help :)

Dr Viamonte, his assistant Ashley, and the entire staff present the upmost care, professionalism, and comfort you can ever ask for any veterinarian clinic. Truly the best bet experience I have had. They took care of my very sick and lethargic furry friend within an hour of reaching out and brought her back in no time. She’s not a big fan of doctors but they managed to get her to behave. Thank you for everything that you do!!

Always been very happy with Dr.Viamonte. But it wasn’t until now that we had to put Mr. Jeepers to rest that we decided to write the review. Thank you for respecting our wishes throughout the entire process. He just was kind, compassionate and discreet. A few days later we received Mr. Jeepers remains in wonderful little bag with a grief pamphlet and a sweet momentum that we will cherish. Thank you

I called early in the morning with my sick dog and was able to get an appointment that same afternoon. Dr. Viamonte and the staff were all so sweet and helpful. They loved on my pitbull and made her feel very comfortable during the visit. We got an exam, bloodwork, and medication for such a reasonable price. We had a wonderful experience and would gladly recommend this clinic to pet owners.

We have trusted Viamonte Veterinary Clinic for several years now for all three of our dogs. Their service for both medical and boarding has been exceptional. All of our dogs medical needs have always been the clinics first priority. The entire staff is always so welcoming and the customer service has been amazing always. We have peace of mind when we travel knowing our babies are in good hands.

Moved to Coral Gables and looked online for a vet with solid reviews. Was thrilled to find that Dr. Viamonte and his staff were every bit as warm, thorough and dedicated as others said they were. Daisy, Chili and Misty were lovingly treated, every concern addressed, and I am delighted to know they have a knowledgeable, compassionate vet to take care of them in their new home.

I just had my Frenchie neutered and I was so scared because French bulldogs can be very sensitive but every question and concern were answered. Great customer service and so reliable. I won’t be going to any other veterinarian. Dr villamonte makes sure to go above and beyond for pet owner and the pets they care for. I just want to say thank you once again.

It use to be called Gomara Veterinary but he sold it to his veterinarian partner. And the building is even better than before. Gomara still has his practice on 40th St. and is still one of the greatest veterinarias in Miami. Viamonte is as good as Gomara. They are both amazing. Thank you both for you do for us and our pet.

When I come to Viamonte I feel a level of trust and well-being knowing my pet will be cared for , Dr Viamonte educates me on my pets condition , best treatment options and alternatives . He has patience for my questions. The techs are amazing as well , they show empathy and Genuine concern . I recommend 100 percent .

Dr Viamonte helped my 18 year old cat, who is now thriving. The other vets I went to before him never saw that my boy had pancreatitis and my cat spent months in painful episodes and it cost me thousands in emergency visits. I’m happy I went here I don’t think my cat would be alive if I didn’t find this place.

What can I say Dr Viamonte it’s for me the best veterinarian in south miami every time his treaded my baby for anything it’s been healed , also with my close friends and clients I highly recommend him to treat your pet with the best care , And be safe that he will guide you to best way to keep your pet safe .

I took my kitties for their annual vaccines and they overcharged me... 2 days ago we took a kitty for TRN and they didn't even gave her pain medication... thank god we kept the kitty for recovery at apt... imagine those female cats that are release back right away... i would no recommend this place at all

Dr. Viamonte and his team are extremely professional and caring. Their facility is state of the art, Dr. Viamonte explains all procedures and management plans in depth. There is a positive environment at his office, everyone is kind and supportive. I highly recommend Dr.Viamonte if you have a pet in need.

I took my pets here for the first time and couldn’t have asked for better service. All the staff was really friendly. Dr.Viamonte was truly caring with my babies. Prices were affordable and reasonable. I definitely will be making this place my new Vet. I would highly recommend this clinic.

Amazing!!!!! After being misdiagnosed several times, my poor dogs conditions worsened exponentially. I was finally referred to Viamonte and they helped me understand how to proceed. I could not be more pleased with their service. They are friendly, knowledgeable, and fairly priced.

Very accommodating for my tight schedule to get a checkup and travel certificate for my senior dog Shorty. Loved Viamonte and staff. Vet has gently and friendly manner and very informative on what are important needs and care for my 14-yr-old dog. Staff was also friendly and kind.

I liked to the dr very pt and the girls as well got everything at once and they found a heart murmur they had not ever found. Ps I loved the dr called directly to give me my babies blood work results which were by the way great thank God I loved that and surprised me . …

We live in the neighborhood and this vet truly reminds me of the small town doctor you see in the movies as to care and service. My dog is older and the staff are so gentle with him that he is not even afraid to go into the clinic. They are very honest and caring.

Viamonte is excellent with our two dogs. He was the one who diagnosed my dog’s IBD and has helped us manage his condition. I’ve been bringing my other dog since she was a puppy. Highly recommended. Excelente el trato con mis 2 perros. Se lo recomiendo.

This office was very welcoming! Dr. Viamonte was very understanding with my concerns. My cat is already doing better on his new diet and medications. Very thankful for him and his staff. Special thanks to Mily for being such a sweetheart!

My dog shots were not the issue not making a big deal over 120 dollars the price doubled. The doctor when asked the cost of the procedure said it was around 5 to 6 hundred dollars. The other person who attended to my dog then quoted me a

I appreciate the promptness responding to my email and the care provided to Bronco. Love taking my pets to Dr. Viamonte office as I trust his knowledge as a veterinarian and can sense his love for animals. The office staff is amazing!

Amazing Vet. DR. Viamonte loves what he does. He is kind and sweet. Compassionate to the animals and the pawrents of these animals. He's one of the most amazing vets I have ever encountered... Thank you so much for your kindness ❤️

Why I love this place ? Easy...the atenttión is excelent, the staff trained and suitable in their work, the doctor very understanding ... In other words... I want that place for my Peter and I am delighted to be tour customer.

They did great treated us super nice and kind. They were very welcoming payment was no issue. super accommodating. l would recommend. There’s little to no waiting time and they get to work on your pet as quick as possible.

I have a French bull dog she is part of the family and I took her to Viamonte Veterinary yesterday Sept 3, I am extremely happy with the Dr. JUAN super professional with a lot of acknowledge . Highly recommend. …

LOVE this vet office! Dr Viamonte and his staff are all professionals. Extremely clean, punctual, reasonable costs, open on Saturdays.. what more could you ask for? I trust his team for all my fur babies needs.

I visit Dr Viamonte several times for my Cookie and Lola and I know Erick, he is sweet and a very professional tech. He has treated us good and he has been nice with us. I recommend this place alot.

Buen trato llevo años en esta clínica con mis dos mascotas.El trato de Erick es espectacular siempre con buen trato,muy amable adora an mis perros .Recomiendo mucho esta clínica

Dr. Viamonte and his team provide excellent, knowledgeable service with a smile. I always feel at home and my concerns are always addressed. Would definitely recommend, 10/10.

Dr. Viamonte is a sweetheart and true animal lover. He is kind and considerate. You will not be ripped-off there at all. He works with you and is very "rescue friendly."

I brought my parents Chihuahua for a nail trim and it took literally 5 minutes! Very nice young people very friendly. Very clean place speak English and Spanish.

Great service. Always friendly and willing to help. I live far away however I drive all the way to them because they love my dog and he loves them …

This vet make TNR and that's remarkable because he loves animals and animals welfare. He tries to help those poor homeless cats by avoiding over population.

I took my dog here for a dental cleaning because I found a Groupon from them which saved me a lot of money. Their staff is very friendly and helpful.

Great vet and fantastic service. They’re incredibly kind and good to our boy. Also affordable and efficient. I absolutely love the staff here.

Love the people, everyone is friendly. The Dr. Is excellent. The wait is just too long for me. Other than this I would highly recommend them.

Walked in at 4:20 and to be turned away because the doctor left at 4pm. My dog was defeating bloody stools. Had him hospitalized at a petco.

I waited around 1 hour for a medicine they already had in a bag waiting to only be paid. The attendant just keep saying "wait a minute".

Excellent environment, lovely proffesional staff. Highly recommend it. You and your pet will adore Dr. Viamonte and his staff. ❤❤❤

Great Staff! Great Doctor! Great care! Mocha and her mother are extremely satisfied with this office! …

The BEST veterinary clinic in Miami. Extremely clean facility, with a friendly staff and a super doctor....the total package!

The doctor is very knowledgeable and caring towards my pets. The girls were very sweet and customer service is excellent. ❤️

Dr. Viamonte is amazing. Very friendly and caring staff they also offer program paid by the state for spay and neuter..

This is my dog clinic for years and I am really happy with the way that my dog is treated. A lot of love and care.

I recommended Dr Oliver to my dog training clients because I feel my pets received the best attention in town.

Don’t be fooled. This guys are very primarily, after your USD’s. The health of your pet is totally secondary.

Hi this is the best veterinary clinic and the doctor does a great job to check my cat.‍ …

Awesome place, my dog loves to go there, I think he loves the place and so do I. Great service, great prices

Dr Viamonte best animal doctor in town! Dr Viamonte really loves to help your loving pet friend. …

Nice , fast service, very clean clinic, the parking a bit sketchy. Dr V is nice and we will come back!

They were amazing and helped my wonderful puppy get better and couldn't be happier with their service

Juan is the best. Kevin is wonderful. If you love your pet, this is the right place...

Great Vet! He is very empathetic and listens. Truly recommend taking your pets here.

Dr. Viamonte is very caring, patient and knowledgeable. My dog Spock loves him.

Excellent veterinarian and staff, reasonably priced services, 100% recommended!

Good vet, good prices. Very fast in attending customers. Great place....

Great office for my pet. Fair prices. Trustworthy service.

professional,personable,caring,and affordable pet care

Too pricey, and NOT the best for dog grooming either!

Dr. Viamonte and his staff provide excellent service.

Excellent place, with very professional staff!

The best doctor and very good staff ❤️ …

They are awesome and love animals so much!

Always clean office and courteous crew.

Erick is super kind and super helpful.

Simply the best. No need to say more.

True vet for love and compassion.

Very professional and pet lovers

Good place for our dog and cats

Caring, friendly, affordable.

Sensitive to pet's needs

Amaizing place

The best!!!!!!

Great service

Great!!!