It costs a lot of money here, but it doesn't fix anything that's broken. The device in this picture has been left unattended for almost 2 months. The dehydrator broke in the past, but it didn't fix it for 3 months. There's one, and I have to dehydrate my wet swimsuit with my hands every day. Let's do a good job. …

The last time I visited this place, before this week, was back in 2019. It's still well maintained, tidy and clean. No major revamp since 2019 from what I remember but I don't think it really needs it either. I only used the free weights, cardio and accessed the change rooms, so I can't comment on the classes.

Gym was nice but, one of the gym staff/ trainer was very rude. Stealing equipment from my workout and even bumping into me, didn't even apologize one bit. But every other staff were great. Felt kind of terrible after that experience since the membership is 50$ a week, it definitely wasn't worth it.

Gorgeous gym. The team members are always bright, helpful, and supportive. The facilities are well maintained and the classes are great - accurate for experience levels and well-suited vibes for the class type, from yoga to kickboxing. Highly recommended. Thanks team! High five

The facilities are nice and the gym itself and the workers have a good vibe, but some of the class instructors have a bit of a snooty attitude that can be off putting and makes the atmosphere in classes not that welcoming. You have to pick and choose the instructor a bit.

Staff can sometimes be rude when enforcing some of the rules - especially ludicrous ones like forcing you to sit on a towel in the sauna. If this keeps on i’ll probably cancel my membership. Paying $50 a week to routinely get told off makes no sense to me.

This gym has lots of different classes with friendly people & lovely facilities including: spa, sauna, pool, climbing wall, lockers, dyson hairdryers, ghd straighteners. There is lots of space and equipment to do your own thing and lots of equipment.

Best gym workout I have ever tried here in Melbourne. Thank you team! The classes a especially the trainers are helpful. The front staff and my orientation went so well. As a casual visitor I am always left rejuvenated and pleased with the service.

Luxury spa and gym facilities and Best Pilates class ever with Emily! I left feeling strong, fit, and sooo relaxed! Love the sparkling water on tap too! John was super friendly and helpful when he booked me in as well. Great experience all round!

I visited the Collins St Virgin while on a work trip. Adrian from member experience was incredibly hospitable. I did Yoga Align with Arti S and it was exactly what I needed after a full two days of meetings. She had great ways of explaining

Been a member here for 18 months or so, excellent facilities, friendly staff. Falls short in premium/business side of things. I asked for some help printing a couple of documents to save me a trip in to the office after a workout and they

This is hands down one of the coolest gyms I have ever tried. They have everything I would ever consider needing and more. The staff are really nice and the facilities are cared for. They have a rock climbing wall, pool, spa, sauna, yoga,

I have been paying a premium weekly for Virgin active, but unfortunately, my recent experiences have left me greatly disappointed. The gym's overall condition is in dire need of renovation, with several facilities showing signs of age and

Have been a member since 2016. Used to like this club but over the years it's been slowly heading downhill. Facilities are average at best. Not to mention staff are unhelpful and rude at many occasions. Some staff are very condescending

Staff and coaches on site are very friendly and helpful, classes, equipments and facilities are fairly good. While the system is so bad. I asked the reception to terminate my PT program, and double checked the next day, but I still got

Over the past few years, have seen very little new equipment or machines. There's clearly scope to replace old/outdated ones barely anyone uses. Opening hours have gotten later (I recently rocked up at 8:15am only to find out they had

Great gym definitely worth the money. The pool, spa and sauna area is a great bonus. The staff have been pretty amazing, everyone I've interacted with has been super friendly I would absolutely recommend this gym.

Great location and facilities, this gym is clean and well stocked with everything you could want from a gym. Was just visiting the city for a few days but if I lived locally I'd definitely sign up.

Amazing GRID class experience with Josh, 100 times better than any GRID class I’ve done in London Clubs! The facilities are great, only improvement could be the reformer studio beds need upgrading

Very nice staff , and very good friendly people. Equipment and facilities are excellent. I have quit my 20 year gym membership in Brunswick and travel to the city everyday to virgin active.

Love the entire space, and the surrounding areas. It feels alot newer than the bourke street branch, if only this place had the cold pool then it would be 5/5

Don’t bother if you want classes during lunchtimes. They have one Les Mills class (pump) on/ week. They used to be a great class oriented gym but no longer

Very big gym, with all the main machines. They have a pool and sauna, and special (keypad free) lockers. It can be confusing to get around the place.

Perhaps the best gym I have found in Australia thus far, highly recommend from yoga, to swimming to weights and classes, has great amenities.

The gym is very good, and the personal trainers are even better. Louise has done a beautiful job as a personal trainer for me.

Beware of fee structures and ask for confirmation of what’s spoken over the phone in writing!

Convenient, clean, friendly gym to go to. Can’t say more. Just come n enjoy.

Visited from Sydney. Nice and spacious for a city gym. Very impressive.

Talia is so lovely and makes my day each day with her banter :)

Friendly staff, clean and new facilities, not too crowded