Walgreens

65 reviews

20226 Stone Oak Pkwy, San Antonio, TX 78258

www.walgreens.com

+12104819138

About

Walgreens is a Drug store located at 20226 Stone Oak Pkwy, San Antonio, TX 78258. It has received 65 reviews with an average rating of 2.2 stars.

Photos

Hours

Monday7AM-10PM
Tuesday7AM-10PM
Wednesday8AM-10PM
Thursday8AM-10PM
Friday7AM-10PM
Saturday7AM-10PM
Sunday7AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Walgreens: 20226 Stone Oak Pkwy, San Antonio, TX 78258

  • Walgreens has 2.2 stars from 65 reviews

  • Drug store

  • "This is the worst pharmacy I have dealt with"

    "Absolutely the worst pharmacy I've ever used"

    "I went to this Walgreens yesterday"

    "I’ve scheduled to pick up my prescription two times, and both times they made me wait an extra week"

    "This place is great, except for one employee Annette"

Reviews

  • Michael Dominguez

This is the worst pharmacy I have dealt with. The tech was rude and incompetent. They told us we would have our medication (time sensitive) for Monday on a Saturday. Wasnt done. Then told us it would be ready by 10. Wasn't done. Called and said it would be 30 more minutes turned out to be an 1hr 30. We order the meds a week prior

  • Rian Clinton

Absolutely the worst pharmacy I've ever used. Took all my information and told me to come back in thirty minutes. Came back in 45 minutes and they get more info from me.... Then tell me that it will be another twenty minutes and that they had made the prescription for pills for a two year old instead of the liquid.

  • Anke O

I went to this Walgreens yesterday. Sadly I didn't get the name of the employee but this lady went above and beyond to help me with my coupons. It ended up being a glitch in their system. She talked to the manager and they got it fixed. She was the absolute sweetest and I really, really appreciated her help.

  • Caroline Kelley

I’ve scheduled to pick up my prescription two times, and both times they made me wait an extra week. I can never pick up my prescription on time. Something is always wrong, and I’m always told to come back. The pharmacy needs to get better.

  • Kaitlyn Buchanan

This place is great, except for one employee Annette. I was checking out and there were about 3 people behind me. The young boy checking me out was great, but the computer was taking forever so he apologized. Annette was by the door hanging

  • Jeff York

Friday, day one, pharmacy abruptly closed due to the pharmacist having an emergency. It’s Saturday, day two, and still no pharmacist. Sign on window now states will be open on Monday. Talk about a single point of failure! Yes you can go to

  • Jacob Leecock

DO NOT COME HERE IF YOU HAVE A SCHEDULE 2 PRECRIPTION. I have had my ADD medication filled here for 5 years without issue, but in the last couple months this pharmacy has instituted a policy of ignoring the prescription unless the previous

  • Catherine Flores

Rude staff. Patricia needs to take a lesson in customer service. I called ahead to confirm they could do a photo service but by the time I got to the store apparently things had changed. She told me they couldn’t do a single passport photo

  • Shirin E

The worst pharmacy ever! Every time they run my insurance they say they have an issue with insurance and then I ask for supervisor and things get fixed magically. They send me a notification that my medication is ready for pick up and I go

  • Luis Escobar

The worst experience ever, I order my prescriptions and during a week they were telling me the insurance has not approved my prescriptions. Once I clarify the situation with the Insurance, they told me evrything is fine and when I show up

  • Rizwan Manassya

I would absolutely not recommend this Walgreens pharmacy. I have experienced poor quality in customer service in every visit. I wish I was exaggerating, but unfortunately, it's true. The wait times are always unacceptably long, especially

  • E B

This pharmacy is the absolute worst, twice I tried to get a routine prescription filled, the first time I thought it was an error on my end but nope come to find out the full time pharmacist there created the error twice. The incompetence

  • Willey Nilly

First time I sent a prescription here the drive thru window was closed for repairs. Had been "for weeks" they said. So I went inside, sick, to get my Rx filled. I waited 20+ minutes before they told me they had only 2 of 3 items I needed

  • Kevin Blair

Worst lines ever for the pharmacy! Avoid this location at all costs for filling prescriptions. This has happened multiple times. Took so long for the people in front of us that I thought to time ours since we were literally picking up 2

  • magda h

Usually this walgreens is ok but this time i bought cigarettes and the lady gave me the wrong ones. I didn’t notice till i opened them and i went back inside and told her she gave me rhe wrong pack and even pointed out the the label was

  • Ellice Johnson

I called on behalf of someone else. They are the most difficult pharmacy to deal with and do not bend on their rules, even if it's their mistake. I recommend smaller pharmacies. These conglomerates don't care, and would rather make the

  • Kim Salazar

Whatever you do, do NOT order photo cards with this store. I spent 30 minutes putting together a card for a special person, got an email that it was ready to pick up later that night, came the next morning and they couldn’t find it and

  • Shari Saldivar

I’m not sure what type of organization training or resources are needed but we have not one time had a good experience filling a prescription at this location. Our prescriptions are never ready when we pick them up. We spend somewhere

  • Donyale McNeil

Every time you come there is a line and staff can be doing stuff that can wait like counting Prescriptions. They are always very disrespectful. I’ve come and called several times they don’t have my medication and my Dr. has called in

  • Tialyssa Pettis

Absolute worst walgreens EVER!!!! Customer service in this store is absolutely deplorable. They are not willing to help the customer, unwilling to find a resolution when they don't know how to resolve simple register issues, and are

  • Yari Straffon Anaya

I've always like this location but Annette, the shift lead, completely ruined that for me. She is the rudest person I have ever met. She was annoyed when I asked her to check if my package had arrived (they have a fedex area for

  • steven tilleman

This location is absolutely disgusting. I went in for one item with my dog who is in training to be and ESA for anxiety. Within 2 mins of walking through the door, the manager yelled to get out. She said we were making customers

  • Clint Gardner

Walgreens thinks they know more than your doctor. They will lie and say it’s an insurance issue until you go to store then admit that they just arbitrarily decided you don’t need the medication you were prescribed.

  • Rebecca Sanchez

Do NOT use this pharmacy. Horrible experience trying to fill a prescription. Horrible customer service. I switched to another Walgreens after spending all morning on the phone trying to get my prescription correct.

  • Mary Jane Reed

Frustrating each time I have gone since Tricare switched in December! CVS was so much better-- quicker, friendlier and over all a much more pleasant experience-- hope Tricare switches the contract back!!

  • Marco “Explorer”

The pharmacist janaina is very rude, do not let you speak and does not have respect for the people in need, she had attitude and keep me waiting on the drive thru with a long line of cars behind me.

  • Just Heather

I've never used the pharmacy, but it's clean, well stocked, safe and I haven't had an issue with any employees. I don't come here often anymore, because CVS has better price.

  • Thomas Kourti

Quite literally the most disrespectful pharmacist I’ve ever had the displeasure of meeting. Feel bad for the tech who has to work alongside her. Will not be going back.

  • Mark Eliot

Excellent service this loc & numeous visits. Pharmacy staff outstanding, very quick w/ vax shots recently. Cashiers & photo dept lady so nice too. Wish it was closer!

  • S P

Absolute worst.. They dont have ample supply of simple medications..make you run to other stores to pick up. Never had this kinda experience at CVS before

  • Brady Aldrich

Horrible horrible horrible. Got in line at the drive thru pharmacy at 9:56 a.m and departed at 10:15 a.m. parking lot was empty with 2 cars ahead of me.

  • Issam Khalil

All the other comments about this pharmacy should tell you why this pharmacy is bad. This really apply also to every Walgreens pharmacies.

  • Xio Lution

Very poor customer service and absolutely no professionalism. The worst Walgreens I’ve ever been to. Go to the CVS across the street.

  • L. D.

Management cares more about the money than it's employees. Management and the company need to take better care of it's employees.

  • Kristina Woods

The Pharmacy Tech was exceptionally capable, helpful, and friendly, even with a very out of the ordinary and difficult request!

  • Tashawna Taylor-Hall

I am a black American and have never received a warm welcome at this Walgreens. I will no longer do business here.

  • cleo0828

100% great management and staff. Everyone was very helpful at the pharmacy and in the store. I’ll be back.

  • Chloe Pulido

Had the pharmacy drive thru closed and I need a covid test done with my job had to wait an hour and a half

  • Coach G Moore (San Antonio My Home)

Dateline June 04, 2017 Great Location ... Store Well set up ...

  • Amy Caran

The staff are very helpful.

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