Walgreens

81 reviews

3431 W Union Hills Dr, Phoenix, AZ 85027

www.walgreens.com

+16025646641

About

Walgreens is a Drug store located at 3431 W Union Hills Dr, Phoenix, AZ 85027. It has received 81 reviews with an average rating of 2.7 stars.

Photos

Hours

Monday7AM-10PM
Tuesday7AM-10PM
Wednesday8AM-10PM
Thursday8AM-10PM
Friday7AM-10PM
Saturday7AM-10PM
Sunday7AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Walgreens: 3431 W Union Hills Dr, Phoenix, AZ 85027

  • Walgreens has 2.7 stars from 81 reviews

  • Drug store

  • "If I could give them a negative star I would"

    "I get my medication called in every month, two of the pharmacists are wonderful they get it ready pretty fast, but one she is Asian with glasses she is horrible takes over an hour to fill it and there is no other customers waiting she is also very rude"

    "Love this store, mostly because of Angela in cosmetics! She is amazing! Angela always has the best makeup advice and information on the current products! It is so great to have her right at my corner drug store!! If you ever have any questions about makeup and what you should use or try, see Angela! Better than going to Utla!!"

    "Worst drive through pharmacy i have ever been to"

    "Man I’ll not be coming back here by far the absolute worse experience"

Reviews

  • Susan M

If I could give them a negative star I would. The pharmacy hours and the staff are ridiculous and rude. Waited 35 minutes in line with five cars in front of me. I will be totally switching my prescriptions as far away from Walgreens as I can. Unless you have an hour to spend every time you pick up a script I do not recommend them

  • michelle wilson

I get my medication called in every month, two of the pharmacists are wonderful they get it ready pretty fast, but one she is Asian with glasses she is horrible takes over an hour to fill it and there is no other customers waiting she is also very rude. I really like the rest of the staff but I really wish she didn't work there.

  • Amy Olson

Love this store, mostly because of Angela in cosmetics! She is amazing! Angela always has the best makeup advice and information on the current products! It is so great to have her right at my corner drug store!! If you ever have any questions about makeup and what you should use or try, see Angela! Better than going to Utla!!

  • Julie Knack

Worst drive through pharmacy i have ever been to. I am here now in line. There was 4 cars ahead of me and 40 minutes later there is 3 in front of me. Why don't I go inside? I just had shoulder surgery. This is pathetic customer service!! Walgreens should be embarrassed at the least!!

  • Josh Zappa

Man I’ll not be coming back here by far the absolute worse experience. There were 4 people working in the pharmacy yet there was a long line inside and I watched them tell car after car to please drive around a few times and then come back.

  • Heather Rasmussen

Suddenly they're not open on weekends but don't tell any of their customers and we're left waiting for prescriptions that are several days past due. Suddenly we cannot pick up these life sustaining prescriptions until Monday (when scheduled

  • Jonathan Rodriguez

I live close to this Walgreens and needed some help with getting some small family pictures blown up into a large 11x14. I ve never done this before but a associate named Kevin guided me through the whole process. The photos came out great

  • sheila barnes

I called the pharmacy to check to see if they had my medication in store. I was told they couldn’t tell me over the phone I had to come in with the prescription. Which is not true. The medication was out of stock at my regular pharmacy. My

  • Mandy Isham

The older lady at the pharmacy window is one of the most unpleasant women I’ve ever had to speak to. Made an appointment to get my COVID vaccine in December and the second in January, had to wait 45 minutes both times anyway. They only had

  • Mike Jasna

Boy oh boy this pharmacy has gone down hill! I get being understaffed but being rude is no way to treat people, especially people who are dependent for there medication. I called and spoke with the pharmacist “Shelia” and she was so short

  • Ace Pal48

Terri in the pharmacy is the rudest and most unprofessional technician I’ve ever had to deal with. The other staff are perfectly fine and super helpful, but her tone and condescending attitude is unnecessary and made me feel uncomfortable

  • Lucy Lopez

Waited in line to pick up prescription and when I got to front of line they told me they could not ring up my children Tylenol I wanted to purchase and that they could ring me up in the front of the store. When I asked why the pharmacist

  • Stephanie

The lady who answers the phone most of the time at the pharmacy has a terrible attitude. Called at 9am, very nice and pleasant, and she still had a bad attitude. Maybe time to find another job that you enjoy? Because it’s ridiculous that

  • My Junk Mailbox

All Walgreens customer service is horrible and this location is the worst of them. The Pharmacy workers have no sense of urgency. The Pharmacy don't open until 9 and closed on weekends. They have a different rule daily for getting shots.

  • Marika Bridgeman

My rating is strictly for the pharmacy. I called ahead to confirm that they would have the prescriptions I needed for my 10month baby girl, the girl was rude and rushing me and didn't answer my questions and hung up. Shortly thereafter I

  • Trisha Randall

Terribly upset with the pharmacist who assisted me today ( female with glasses and short dark hair. I should have asked for her name but was too upset). SO unprofessional, discourteous, curt, and uncaring. My prescription went up to $50

  • Ine Vega

We choose this location because of the service we receive not only from the pharmacy staff but others in the store, however Angela in cosmetics provides excellent, caring service. She is always welcoming and is knowledgeable not only on

  • Danielle Hobbs

The only reason it's getting a 3 is I enjoy the rest of the store, but the Pharmacist lied to my face. And tried to over rule what a doctor was trying to prescribe a young child. Tried to say they don't make this medication anymore. Not

  • Michelle Cicerchi

Receive messages stating my clients prescriptions are ready for pick up, go to pick up and they are not ready. I called and spoke with pharmacist and complained of issue she stated I should be calling before ppicking up to confirm. Lady

  • Candy Muse

I'm starting to think it's just all Walgreens pharmacies that are completely horrid. This is definitely making the location on 19th ave and Unionhills look good, and if you read my review for them it's not great! Horribly rude and slow

  • M W

DO NOT USE THIS PHARMACY AT ALL. Your meds will be crushed. They don’t fill prescriptions on time unless you call. Terrible customer service and I’m done with this. They said they check to see if pills are whole when they count them. I

  • Philip Glassmeyer

Manager was really great, older gentleman in a pink beard. Me and my wife bought a great blood pressure cuff and after about a month and a half it just stopped working, well I had lost the receipt of course, and when I went to try and

  • Betty M

The women who helped me get the batteries I needed was nice and very helpful. The tall dark haired guy they called to help out with the line at the cash register, acted as if he didn't care and didn't want to be there, and was rude.

  • Alvin Grunch

Used to enjoy this pharmacy. Now the rudeness and incompetence of the staff and pharmacists has gotten beyond one person "having a bad day". They have become consistent in their ability to prove their uncaring, shameful actions and

  • Alessa Marie

I called to check on the status of a new prescription. The lady started off by telling me that they were going to be very expensive ( both of them were quoted to me at over $400) and that I might not be able to afford them without

  • Enrique Kin

Do not go to this pharmacy! They crushed my wife’s medicine and refused to refill it or take responsibility. The techs are incredibly rude especially the man with the mustache and woman with colorful hair.

  • Heather Gee

Kevin went above and beyond!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I arrived as the pharmacy closed for lunch. Kindly was advised to wait. As I began to kill time meandering aisles, I hear my daughters' name.

  • Michelle Pousson Nell

Super rude gentleman. Attitude in rare form! Maybe he should not be working in customer service!

  • Rebecca Selby

Rudest pharmacy experience I have ever encountered. Been going there for 19 years.

  • Nicole Pranke

I’ve never seen so many cars in the drive through, ridiculous!

Similar places

Dollar General

578 reviews

3949 W McDowell Rd, Phoenix, AZ 85009

CVS

269 reviews

18460 N 7th St, Phoenix, AZ 85022

Walgreens

260 reviews

204 E Bell Rd, Phoenix, AZ 85022

CVS

183 reviews

1525 N Central Ave, Phoenix, AZ 85004

Walgreens

174 reviews

3605 E Thomas Rd, Phoenix, AZ 85018

Walgreens

162 reviews

5115 W Baseline Rd, Laveen Village, AZ 85339

CVS

160 reviews

4275 W Thomas Rd, Phoenix, AZ 85019

Walgreens

159 reviews

4249 W Glendale Ave, Phoenix, AZ 85051

Walgreens

148 reviews

3402 N Central Ave, Phoenix, AZ 85012

CVS

131 reviews

8245 W Thomas Rd, Phoenix, AZ 85033