Walgreens is a Drug store located at 5199 N Keystone Ave, Indianapolis, IN 46205. It has received 29 reviews with an average rating of 2.9 stars.
Monday | 8AM-10PM |
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Tuesday | 8AM-10PM |
Wednesday | 8AM-10PM |
Thursday | 8AM-10PM |
Friday | 8AM-10PM |
Saturday | 8AM-10PM |
Sunday | 8AM-10PM |
The address of Walgreens: 5199 N Keystone Ave, Indianapolis, IN 46205
Walgreens has 2.9 stars from 29 reviews
Drug store
"I do not come to Walgreens for much but what I do purchase is photo cards"
"I really don't do much non-food related review work"
"Today I’ve had the worst experience ever at Walgreens on 52nd and Keystone"
"I came in needing pain medication for a scratched cornea"
"Such a frustrating experience! Scheduled covid vaccines for our children and received two confirmations"
I do not come to Walgreens for much but what I do purchase is photo cards. I had made a card and decided to pick it up at the 16th & Meridian location by my job because my store on 52nd & Keystone NEVER have my cards ready. I had to do two more cards and was already home. I put in a order for two birthday photo cards. Says they'll be done at 7:55pm. I had my bf pick them up for me. He called me and said "NEVER HAVE ME GO TO THAT STORE AGAIN!" I asked why and he tells me. He said the cashier said they weren't ready. He asked "what do you mean?" She says "just what I said!" He says "I received an email saying its ready!" She says "when we get the request that what it automatically sends out!" I ended up getting my cards. The machine is always "broke" at that store. My issue is do not send out emails and texts saying something is ready and it's not! A few minutes is okay but this was unacceptable in the tone of the lazy disrespectful cashier! DO BETTER & get better FRIENDLIER people to work there!
I really don't do much non-food related review work. However, this one is one of those. Made an appointment for Covid booster and flu shot. With only 2 pharmacy staff on duty at 12:40pm arriving at 12:30p, they were woefully understaffed. Others coming in after me were being asked to come back later even though they had appointments. Also more disturbing was telling customers they didn't want to open another vaccine vial for only one person as it would go bad "over the lunch period". To please come back later in the day. Another non-Covid customer couldn't get a prescription filled and left. Got the shots at 1:19 finally. However even though I signed up for flu shot also they didn't have that ready. If a business is going to take appointments they need to be able to handle them.
Today I’ve had the worst experience ever at Walgreens on 52nd and Keystone. Unprofessional cashier named “Anastasia Saunders” goes to the back of the store then she comes back to the front, 3 people standing in line, she calls her friend from the back of the line to ring her up before everyone else!! I asked for her name and she refuses to give it! So I had to call her supervisor to get her name, and make sure I bring this to your attention because THIS IS NOT RIGHT AT ALL!! You’ll need to treat customers the same we’re in USA!
I came in needing pain medication for a scratched cornea. The pharmacist and the technicians watched me in crying in pain for over an hour as they pass by me and pass by my medication setting on the counter. Then after my third time approaching the cash register the pharmacist said nonchalantly "oh it's over there" as if he forgot or did not care or maybe for his own personal reasons he didn't take me seriously. This is how company's end up in court.
Such a frustrating experience! Scheduled covid vaccines for our children and received two confirmations. Arrived only to be told that the pharmacist did not show up to work today. I did not receive an email, phone call, or text. I was not offered an alternative time or any information to reschedule. The store manager's response did not show she cared at all and did not provide any customer service.
Pharmacist (blond, short, rude) told me a prevarication... and never completed what she said she was going to do to fill my prescription. I can put up with a lot of human errors, lord knows I have plenty of them, but I will not tolerate a liar. Needless to say, I will not be utilizing Walgreens.
Have used this facility for over 20 years. I have experienced non of what Dustin indicated. It is unfair for google to post negative reviews from over three years ago plus report that same review multiple times. That review must be from a competitor or reallt unhappy person. Shame on you.
Just found out so many negative reviews here. Do not do COVID test here. it said you can get results in 72 hours. But it has been over 3 days and I got nothing. I checked online and was told for some reason the sample was not delivered to lab on time. They could not do nothing about it.
They never have the prescriptions filled on time, they are out of stock if important meds on a regular basis. I was just told my medicine wouldn’t be restocked for an entire MONTH. Totally unacceptable, avoid, they will be closed within months anyway due to poor management.
THANK YOU for the best customer service ever - both at the front check out AND in the pharmacy. Wish I could take you guys with me on ALL my work traveling adventures. Keep up the great work - it really matters and it's still really important to a lot of us.
The staff here is really nice and helpful. I order my photo prints and they always come out great here. They are fast and I’ve never had to wait for my prints. I love coming here and using my coupons and getting a lot of good deals at the same time.
Easy access from the main road. Plenty of parking.Opened exactly at 7am as stated. Had a decent selection of notebooks. Cheaper than expected. The line moved quickly and I was out the door in less than five minutes. Overall good experience.
Says they have at-home covid tests in stock online (inteliswab) and they dont have any besides the 125$ one. Encouraging testing and not providing any resources or in person testing.... I will not be support Walgreens any longer.
I tried to call this Walgreen location because the one where the doctor sent my wife's prescriptions was 'temporarily closed'. I was on hold for 58 minutes. No one ever answered. Simply awful customer service.
Who closes for a 2 hour lunch? I hate this pharmacy. Such a waste of time to show up when They say they will be open. I’ll be using a different pharmacy going forward. You lost my business.
Im very unhappy with my experience here. The pharmacy staff was extremely rude and very judgemental. Refusing to help over my insurance. No other alternatives. Just flat out rude
I'm still waiting for my son's medicine it's been two weeks and they won't transfer his medicine to a different store I hate that I had to give you 1 star
Services was okay and I was well attended too...I would encourage more respect and Customers Satisfaction... …
Pharmacy staff is very nice and helpful, but the rest of the staff seems hesitant to be nice.
Pharmacy knows, and freets me by name. Very helpful, and friendly.
Excellent Service At The Pharmacy Who Take Pride In There Job
not the most friendliest