Do not patronize this location. This evening, I stopped by to place a quick dinner order and it was anything but pleasant. Ordering was delayed for a minute and the female on the other side either did not know how to use the headset or it was broken (loud static nearly the entire process). Mind you there was one vehicle at the window and then myself. It’s not as if they were swamped with orders. Then I was able to pull forward. The ticking clock showed 650 seconds on the order in front of me by the time that person pulled away. They then ran my card and did not give a receipt and as such I cannot leave a review with Wendy’s corporate. Shady. Then the order was wrong (wrong sauces, old fries that did not fill the container, sandwich had an item on it explicitly asked to be left off, wrong kind of chicken wrap), and slow to come out (they didn’t even start filling the drinks until they delivered the food and then they were only filled one at a time). They must have been understaffed right? No. I counted no less than 6 employees wandering around and joking. The only positive thing I can say is they were polite. I would rate it zero stars if I could. I will not be returning and will actively encourage others to avoid this location.

This store constantly has rude staff, pull up to the monitor and greeted with the most condescending how can I help you. While taking the order staff is rushing me like there isn’t a car right in front of us either way. Get to the window and it’s a manager. There is no reason a manager should have such a rude and condescending tone/attitude with a customer, I’ve worked fast food and have never seen a manager treat a customer the way this person treated my girlfriend cuz she forgot to add fries to her order. Quickly took off they’re headset scoffed and said what?? with the most attitude I’ve ever seen in a grown adult. Just over all being rude (subjectively I guess??) the whole time. If u can go to a different Wendy’s or even a different place in general I’d highly recommend it over this store, I’ve never had a great experience dealing with ppl that work there drive in or dine in. Only thing I can say that’s good is we got our food and order wasnt messed up, but that’s the bare minimum for any fast food restaurant.
Service
Take out
Meal type
Lunch
Price per person
$10–20

Went to order the #3 combo meal (spicy nuggets) when I get to the window to lay for my order the girl already has an attitude towards me, when I hand her my card she just grabs it aggressively and doesn't even give me my receipt. When they give me my order, mind you I order the nuggets with large fries and ketchup as the sauce and she only gives me 3 little packs and closes the window all rude again, so I stayed there and when she opened the window she says "what?" and I try to keep my calm and ask her for more ketchup and she grabs some from her station and gives them to me in a rudely manner dropping some on the floor. As soon as I leave the drive thru I call the store and request to speak to a manager which at this time was "Edward" and I told him the whole situation and he just didn't seem to care at all, he literally said "ok I'm sorry I'll take care of that" and hung up what kind of customer service is that? Nuggets and fries weren't even fresh.

This was a stopover on the way to a doctors appointment. The restaurant was quite empty. The price of the "biggie meals" had increased by $2.00!! And this increase seemed to be overnight!! Prices seem to be going up and quantity/quality of item purchased is on the downward slope. I am still getting used to uniform requirements. In my younger days, I had to have my hair tied back (or in a net) wearing a hat. Everyone was wearing the same uniform. These days there doesn't seem to be a dress code.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 3
Recommended dishes
Wendy’S French Fries
Parking space
Somewhat difficult to find parking
Parking options
Free parking lot
Parking
There were not many parking options. Shared parking with multiple businesses. The restaurant was near empty. Parking lot, not so much.

Long story short I went to This Wendy's location Like four days ago and I got greeted with a rude "can I help you" with slight attitude and to add to it I try to order what I wanted and got a rude response and the guy said they stopped selling the burger I asked for but yet I went to another Wendy's location yesterday and they said they haven't discontinued the burgers I was asking for and they sold me one which I find very unprofessional and very ridiculous how they lied about discontinuing an item that is literally on the menu. I will never return to this location ever again they lie and are rude and have terrible customer service and they're food is not that good as well the fries seem like they been sitting there all day whenever I ordered them and the inside was clearly dirty you could even see from the drive thru window.
Food: 1
Service: 1
Atmosphere: 1

Absolute rudest staff. Wife ordered ahead for pick up in store. Arrived at location and staff had locked the doors. When she called , they indicated that her pickup order would have to go through the drive through, put her on mute and just set the phone down. Staff was rude at the window when getting the food. Took over an hour for the entire process. Refused to provide a receipt or information for the manager. Acknowledged that they have the phone off of the hook so customers cannot call the location. Call finally went through to location, employee answers and states “this is Taco Bell”. Franchisee needs to look into relieving the entire staff as this is not a one time incident at this location.
Service
Take out
Meal type
Dinner
Price per person
$10–20

Don't advertise you close at 12am when you close at, tonight it was approximately 11:43. After waiting in line for 20 min, and being the VERY LAST CAR, we were told they were closed for the night. Apparently one more car was just too much for them smh. This is only one of the many incidents weve had at this location. How many people have to leave reviews about your horrible crew before you LISTEN LINDA!? We all know they will clearly be working there the rest of their lives, because lets be honest, who else would hire "workers" like them. I highly suggest you quit leaving children to run your business. It's ridiculous and embarassing already.
Food: 1
Service: 1
Atmosphere: 1

Placed an online order using the Wendy's app and didn't realize until I got a few minutes down the road that they had given me the wrong sandwich. The breakfast potatoes were cold and although I ordered a large they gave me a small. I tried to email, call, and live features from the app and from the Wendy's website but got zero response. Waited on hold for 10 minutes on the phone, even longer waiting for the live chat, and kept getting an error message when I tried to send an email. Normally my experiences at Wendy's. This location is hit or miss.
Service
Take out
Meal type
Breakfast
Price per person
$10–20

We pulled up to the drive thru and An automatic recording stated the store was closed for the night. So, We Pulled up and reversed back into then drive. They decided to take our order. Turns out the store is open. Still. They just didn't want to take our order. The manger needs to know the night crew is making people think the side is closed when they actually have one hour and forty five minutes remaining. We pulled away with our order and got in the free way. We had no napkins and no straws in the bag. Lazy lazy Lazy crew!
Food: 2
Service: 1
Atmosphere: 1

Tough day for fast food! Cash only as system down. This is after I waited 19 minutes to get up to the window. No Frosty Available! Management should have given us a rain check coupon for a free one! Remember Managers! Everyone has bad times! It's what you do for customers that makes the difference! I won't be back there. The Burger was okay as Wendy's Meat Patties are fresh but we had to split dinner not having but $10 late at night, and after waiting that long at nearly ten o'clock- just wanted to go home. Sorry Wendy's- You guys blew it! Back to Arby's!

This place always takes forever but especially tonight! We waited in line for 45 minutes just for two sandwiches. The employees seemed to be messing around, laughing and not showing any sense of urgency for their customers. My food took years to come out but when it did, it was incorrect, not warm and old. Let’s just say…..I won’t be coming here again.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Spicy Chicken Sandwich

I wish that I can rate this place with ZERO stars because of the lack of professionalism, customer service and customer courtesy. Just attempted to go inside the dining room for lunch. However, EVERY single door leading inside is LOCKED and these people didn't even have the common courtesy for their customers, especially those with limited mobility, to put signage on the doors informing customers that the dining room is closed. I'll NEVER return to this location!
Meal type
Lunch
Price per person
$1–10

Service I received at this Wendy's restaurant was horrible. Staff member did not repeat my order back to me nor did they offered to get me any condiments to go along with my order. The sounds nit picky, but None of the staff members acted like they were happy to be there and display that in the way they spoke to the customers not just me. I understand that it's late at night and I went by there around 9:30 take pick up dinner after a long day's work, but I didn't display a nasty attitude .

I want to give it up to the night crew. They said they were understaffed and the cashier said he had come to work from the Cheesecake Factory so was super tired. It was 9:39 at night. The food, however, was fresh, made correctly, no mistakes in the order, and they even got all the napkins and sauces we needed in the bag. The day time crew wishes they could be as good and efficient, and they had a full team the last time I went there. Night crew, although understaffed, did great!!

I'm going to say it was worth 4 stars lingering on 3 bcuz they didn't put a straw in the bag and I had to go inside the building to get one. That was not before I had to flag and alert one of the employees that would look at me and continue pace to do something else. Customer service was shoddy but for a bunch of high school students I am leaning on the more gracious side of a good review. Also, the food was the correct temperature and was delicious! Thank you I hope this helps.

Good food however, the lobby is never open for dining. Drive-through gets over crowded thus making this location not very accessible. Would not recommend if your pressed for time.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 2
Recommended dishes
Dave's
Parking space
Somewhat difficult to find parking
Parking options
Free parking lot

This place was okay. They kept messing up the order 3 times. The girl who took our order was great. But her co-workers kept playing around. We just wanted to get out of there. But at least we got our frosty keychains for FREE!!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 3
Service: 4
Atmosphere: 3
Recommended dishes
Jr Cheeseburger, Wendy’S French Fries, Cheeseburger

Great spot to eat! Food hot ready in a great time. Very clean inside. Staff are friendly and respectful. Keep up the great work.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Spicy Chicken Sandwich, Cheeseburger, Salad, Baconator, Fries
Parking space
Plenty of parking
Parking options
Free parking lot

Lobby doors were locked with no signage as to why, so we went through the drive-through, and the food was cold, the fries looked like theyd been sitting for a while, we were given no ketchup for the fries and no napkins, just overall not good will definitely not be back and don't recommend.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1

I went through the drive-thru but felt rushed to order she offered a number 6 combo but when it rang up at just under $10 I canceled it and ordered just a burger. When I tried to eat it the burger was raw in the middle and very messy. I wasn't pleased.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 3
Recommended dishes
Baconator

First time I’ve gone to Wendys and not actually been able to order anything. I go inside to order and there is a line that is not moving and the staff looks like they are only working the drive thru, so I leave and go to the drive thru only to wait another 10 minutes in a line that isn’t moving. I get it if they were understaffed but that is not excuse for such a long wait for so many people.
Meal type
Lunch

Been going here for almost 20 years now. Usually things are fine with no issue. Typically the employees are pretty great, now and then there's an employee that isn't but they don't stay long. Usually kept up as well as they can, but with cutbacks come fewer chances to clean up the inside. What can I say, it's a Wendy's and it's fast food, so there are going to be problems now and then, it's just how things go.

Placed a pick up order still had to wait 20 minutes while everyone behind us got their food first then the employee BLEW A CLOUD OF SMOKE IN MY HUSBANDS FACE before giving us a ripped bag of food thrown all over the place. Absolutely horrible service never going back
Service
Take out
Meal type
Lunch
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 1

I live by this Wendy's but everytime we got here we have to wait in drive thru line for 10 min and they end messing up my order. I ordered the southwest avocado salad. They gave me the apple salad with the southwest ranch dressing. I paid extra cents for this and that may not be a lot but every penny counts. I cannot go back just to correct a salad. And the cheese on this salad I cannot eat.

Very sad with the experience i went in to get some food and what i recived was disappointing... I ordered 2 meals before I even got my food the cashier messed up my drink and when i got home i was ready to dig in and this is what i got a plate with nothing but a over cooked bacon and soggy fries... Ive never had a problem with Wendy's till now.

Employee needed help cleaning up the water mess from I presume the ice machine. It was pretty dangerous walking around there. Floor was slippery. Needs to not only be wiped up but dried too to prevent falls.
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

One of the slowest fast food places I've ever been too, and they've been slow on multiple occasions. Not enough employees, employees seem to have no motivation to take orders quickly or prepare the food quickly. Orders were messed up but we didn't want to have them corrected since it would take so long. Don't go to this Wendy's.

I applied at this location and was told I had the job. They took my driver's license and social security card. But never put me on the schedule, I didn't work single day. The district manager hired me then gave me every excuse in the book. Eat anywhere else but here is what I say.
Price per person
$1–10
Service: 1

Years ago right after the rebuild, several visits in a row, the people at the drive thru were the rudest people I had ever dealt with. I STOPPED GOING for years! How many years since the rebuild? Gave this location a try and had good customer service, slow waiting on the car in front of me, but she was very pleasant. Thanks

Went to get grub at about 10pm. Everything was super fresh and tasty. Service was quick and friendly. Will definitely cruise by again.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Dr Pepper, Baconator

I give major kudos to the manager on duty for putting up with my and my besties hungry drunkness, and my husband's dorky humor. He was a great sport and provided excellent service
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 5

Burger came out cold, brought it back in hoping for a fresh burger, got the same burger back from the microwave, also found a hair in my burger, terrible service terrible store
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

The GM Brandon and morning manager Marla go above and beyond to provide good fresh food with great customer service. As a whole the team at this Wendy's keeps me coming back..
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

0 stars. Went through the drive thru. Got a kids meal for my son and the milk expired 8/30/21. They gave us the wrong sandwiches as well. Very poor customer service. Tried calling twice no answer at the store. Very Disappointed.
Service
Dine in
Meal type
Dinner
Price per person
$1–10

Every time i try to pick up a delivery order from here, they NEVER have the full order and are ALWAYS missing something or they are closing early due to short staffing. I hope In the future they learn how to order a truck properly and pay their people a wage that is worth being employed by this place.

They finally allowed me to get a 50 piece nugget meal mixed half spicy have regular. Most of them do not allow me to so that is a plus for this location. Wait time was kind of long but they were really busy.
Service
Take out
Meal type
Dinner
Price per person
$1–10

They didn't have cheese sauce for the baconator fries which was okay shredded cheese is fine. Yet they didn't add the cheese the bacon was burnt and so crispy it's gross, fries cold and saltless. No spoons or napkins. I honestly should of gone to McDonald's for this nonsense …

Great deal on the food and service was excellent. A refreshing change from other fast food establishments
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Cheeseburger, Fries

No response at drive thru even though the website said they opened at 6:30. Went back an hour later and the sausage biscuit was nowhere near expectation. Won't be back.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 2
Service: 4

This Wendys has a wonderful staff who like their jobs. The person taking the order was friendly and interested in conversation, which is quite refreshing. Thank you to the staff!
Service
Take out
Meal type
Lunch
Food: 5
Service: 4
Atmosphere: 4

I noticed this windy on Coors boulevard the only have drive through old diamond the doors always been blocked at this Wendy's I think the employees is doing just to make it easier for them I want the doors unlocked Thank you
Food: 3
Service: 2
Atmosphere: 1

Aweful $6 biggie bag! Tea tasted like water. Bread was stale. Spicy nuggets (not supposed to be spicy) and of course they forgot the ranch. Fries tasted way too salty and old. Never going to this location again.
Service
Take out
Food: 1
Service: 3

Used the drive through, Wendy's has the best chicken nuggets and of course you can't beat their Frosty.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Recommended dishes
Classic Chocolate Frosty

I ordered a #6 it's a spicy chicken sandwich and I kid you not my sandwich was undercooked it was raw the breading wasn't even cooked all the way through it made me absolutely sick it was litteraly falling off
Food: 1
Service: 1
Atmosphere: 1

Longest wait in a drive thru I've ever experienced!!!!!! And the cashier either couldn't figure out how much change to give me OR she was checking all her messages and social media posts because she took forever to give my change back. Never again will I go back!

The food was warm. Dave's Double shrunk and lost the "beef" taste. But the staff were polite.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 2
Service: 4
Atmosphere: 3
Recommended dishes
Dave's

Love their junior bacon cheese burger and their chocolate chip cookies
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Jr Cheeseburger

4th time in a row they mess up my order tried to give the benefit of doubt but no EVERY single time I get food I didn’t even order, stuff is missing. Not that hard to do your job correctly.
Food: 1
Service: 1
Atmosphere: 1

Friday at 8pm and the food was cold and old. Not one to complain but my wife's burger didn't even have lettuce, tomatoes or onions. New fries... not even close to fresh so it's hard to judge. 1st time we've been disappointed at this location!

Worst and slowest drive through ever. Has been like that for years. Food orders are always wrong and this last visit was the worst. Ordered online to “skip the line” and the restaurant was closed when supposedly it was open online. Line had

I went through the drive-thru and from the start the lady taking my order was very rude. When I got my food I noticed one of my burgers was made wrong. I told the nice lady who was cashier, Clotille I believe her name is, that our order was

Whatever you do don't stop here for late dinner. I asked for bacon and cheese on a chicken sandwich it was no where to be found on it. Plus they had me wait an extra "7 minutes" for them to make the chicken sandwich but it really was a 15

Walked in to order. Was ignored. Waited 5 min. Nothing , not one person I just stood at the cash register. People walked past me. Basura
Service
Take out
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1

Long line waited a good 20mins for just a cookie and small frosty, but hold up. As pulled up to the speaker, I greeted them with a hello. The worker keeped her spirit, and was kind and happy. She got my order. As I got the the window. I

I'd recently left a four star review because they'd simply messed up and order and quickly and nicely fixed it. Just left the store without any food because instead of having someone at the front to take anyone's order, the manager just

Poor service, order was not right, rude manager not willing to assist and also refused to give me contact info for a higher up manager or gm. Wendys must be doing great if they're so willing to lose customers. Wont be going back. More

I ordered a grilled chicken sandwich. I repeated it twice, the cashier took down the correct order. When I got home I had a spicy fried chicken sandwich. But that is not the most concerning part of this. While standing at the counter

Great location I stoped going because my orders where always wrong it was always a surprise what you were getting. Hopefully with all the bad reviews on yelp and Google that they would take pride in trying to make a better business.

Went especially to try the new french fries. I was totally disappointed, I ordered a Dave's single and fries. Both the burger and fries were cold, not a good experience at all. I will for sure never eat at Wendy's ever again.

They were very busy but they had a great customer service the food was great
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5

Poor poor food quality. I'm certain they don't change out the old grease with a fresh batch, fries are nasty. I'm certain the FDA would not approve of their cleaness or process. Order at your risk

This place is ridiculous saying it's lobby is open which is a total lie then they'll make you wait in there drive thru line for GrubHub orders. This line was all the way into the next street over

Food was good. Wait time wasn't too bad. Although, I went there because of a T-Mobile Tuesday offer. When I showed the cashier the Wendy's app to scan it, she said their scanner was broken. :(

Went to get the new grilled chicken wrap added bacon. I received almost frozen chicken, no bacon. And it's not even busy like that's sad.
Food: 1
Service: 2
Atmosphere: 2

The worker who took our order was great, patient and knowledgable. The only complaint was the coke machine was out of almost everything.
Food: 5
Service: 5
Atmosphere: 5

I just pulled up and they said they are closed but online it says they are open until 12
Service
Take out
Meal type
Other
Food: 1
Service: 1
Atmosphere: 1

Great customer service, yummy food.... Not to bad a price. Sadly only one of three frosties working
Service
Dine in
Meal type
Dinner
Price per person
$1–10

Went through the drive through, it took 30 minutes to take orders for the two cars in front of us and ours. They were rude and didn't provide a receipt even tho we asked twice

The workers are great especially the guy in the lobby taking orders he was so friendly and treated me and my kids lovely
Food: 5
Service: 5
Atmosphere: 5

Food was mid. The service was awful
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 3
Service: 1
Atmosphere: 3

Not only were my companions fries NOT EXTRA CRISPY, they charged me for a chicken sandwich and did not put it in the bag. Very disappointed and disturbed.

The lamest frosty cino iced coffee i ever had no flavor or taste what a waste of time and money. Watered down like crazy..Never again from here on out.

Wendy's is a pretty good masterpiece Wonderful food don't forget frosty! Service can be pushy sometimes but overall pretty good!

Friendly service, clean restaurant, and good food. What else could you ask for.
Food: 5
Service: 5
Atmosphere: 5

The restaurant was clean but the bathrooms were extremely dirty and gross. The food was fresh and tasted fine.

Not a bad location compared to others I've been to.
Food: 5
Service: 4
Atmosphere: 3

Only a couple of workers and there was a very big line but I just went for some frosties so it was okay.

The interior of this location is outstanding! However the restroom is something I'd STAY AWAY from.

The lobby is closed mid day mid week. Drive thru backed up. We just drove away.
Service: 1

Food was cold and meat was dry. Drive through took way too long. Only good thing was the frostie