I have been attending this vet for well over 25 years. Cameron was wonderful, caring and very knowledgeable. I always felt my fur kids were in the best care. Fast forward to January, 2021 and I was absolutely gob smacked with what happened. Change of management - let me point out. I booked my dog in for annual vaccination. I produced my dogs vaccination passport that I have been using since he was a pup. I was informed that they would not be filling out this passport as new management do not want any other vet clinic details displayed. I shrugged this off when in reality probably should have left. It is no big deal, however, I did think that this was a little over the top. So the vet gave a simple check over and was vaccinated. I once again produced my pet passport in hope that maybe the vet would just fill it out and all vaccination records could be kept in one booklet. I was wrong, instead I got a long card board envelope size record. I was pretty disappointed as the pet passport has a vet stamp on the rear of the booklet, no other identifying marks. Why not fill out the passport? I was also not afforded an opportunity to say goodbye to Cameron, only told he was busy with the new owner. As a customer of his for 25 years I think the decision for Cameron to see me should have been his to make. I was disappointed. Unfortunately my 25 years of pet care for my fur kids has come to an end at this clinic. I have read the response and I’d like to clarify that I was never told the reason the pet passport could not be used was because of legislation. I’m yet to actually find the legislation. I was clearly told the new vet did not want other vet business names. Anyhow hopefully the business will learn and grow and if something relates to legislation then this should be the reason provided.

These guys are so lovely. We have had 2 cats coming here. Our second cat is super scared of coming, previously being a stray. When it was time to put her in the box she freaked out and just would not go in! I called and the staff were super flexible, gave advice about how to get our cat comfortable, and helped us cancel and reschedule without a problem. The crew are also extremely helpful with ordering in products including Feliway and special kidney food. When our first cat passed away they were very helpful and compassionate. Highly recommend these angels.

The nurses at this practice are amazing. The vet’s communication and care was poor. This occurred at a stressful time for me with a recent bereavement so had a real impact. My dog remained in pain a further two days before I took her to the Advanced vet care where she saw an amazing vet and now she is back to normal after receiving treatment! I will move our routine vaccinations/care to another clinic.

Extremely disappointed with the service. We have taken our pets there for years happily and this year, despite expressing challenged financial circumstances and being reassured not to worry, what we were charged $214 for a year ago, was now over $500. It's irresponsible and puts people in a position where they have to compromise the health or longevity of their pets.

This vet clinic charges through the nose for sub standard vet care. The clinic room was grotty, dirty used towels and a lack of care. We were charged 100’s of dollars for not much. The consult was charged as extended even tho it was a normal standard time. Out within 15 minutes. I would give it negative stars but this was not an option. AVOID this vet clinic.

Very caring and great service. Really clear instructions for my cat's ongoing treatment. Also didn't take long which is great. This was my first time visiting a vet since I was a kid with the family dog and I don't know how much vets usually cost but I was bracing for a lot more so the price seemed reasonable to me, as well

I came in here for a routine check for my cat and even though the wait was a bit long it was worth it. The veterinarian who attended my cat took his time to carefully check him even though he wasn't sick and it was just a routine check. Good value for the money too.

I have taken my little dog here many times over the last few months, for her vaccinations, for gastro related issues, and for spaying. I have also called up for advice many times. They gave good advice the first time I took her in after she

Was a new client to this vet clinic as we just moved to a new place. Came with a vomiting problem and ear infection issues. Told the vet that he hates getting his ears touched as we were trying to get a sample from his ear. The vet asked us

I switched to West Brunswick Veterinary Clinic from Brunswick Central Vets last year. My dog had a runny nose, and our previous vet (Brunswick Central) said it wasn't a huge deal, likely a grass seed and they could see him in 2 weeks (they

I was a loyal client to this Vet over a 22 year period for my 3 cats. All of my cats reached old age. I was always satisfied with the treatment provided. However, my last cat had ongoing issues with cystitis and having lost her brother a

I brought my two cats in for their first annual check up a few months ago, and was told that both of my cats had (I believe they said stage 2) periodontal disease, and my only option was to undergo a very expensive teeth cleaning and put

I took my cats here twice. First time was their first ever check up as I got them from a cat rescue. The female vet told me they had bad teeth and to put them on dental food. She did not introduce herself or ask many questions about the

Brought in my British bulldog Chester who has a plethora of complicated chronic skin and eye issues - doctor Dean went out of their way to plan thorough treatment, diagnose and educate me on a the best course of action to tackle these

Cameron Wood took care of my little French Bulldog after surgery with another specialist vet. I needed some additional painkillers for our pup and when we brought him in, they simply charged me $38 for a pain killer patch. Not even a

I just wanted to thank the wonderful vets and nurses at this clinic. I have a very scared and angry little dog and their patience and guidance and care for my little guy's health has been invaluable.

BEST vet I have ever been to. Every single person in this place is so friendly and knowledgeable. They take the time to understand your animals and treat them with so much care. 10/10

Doctor Dean was very caring and took amazing care of our Cat. The reception staff were wonderful, kind and understanding. Thanks West Brunswick Veterinary Clinic! …

Great experience. I had to book my cat at the last minute as I was going overseas. They were accommodating and gave him all his shots.

Caring , compassionate and informative. Great service!