Sales team seem good, but avoid the servicing department at all costs. Over the years I've had many problems dealing with them. Our last car we had serviced there was under warranty, but we reported that we were often unable to unlock it via remote. They tested it and said it was a faulty RFA receiver module and they would replace it on the next service. Next service came and they said it's too late now as the warranty had run out (by a month). I argued, but it fell on deaf ears. I noticed they had charged me to replace the batteries in 2 keys, yet I had only given them one of my keys. When asked, the service manager said it must have been a mistake. I asked another customer there picking up her car if she'd been charged the same thing (charged for 2 key batteries, yet only giving them one key), and she had. I gave them my spare key and requested they replace the battery, as I'd already been charged for it. The mechanic said they don't have any batteries for keys??? They looked around in tool boxes and found a loose battery and replaced the one in my key. Unsurprisingly I still had problems unlocking the car, so later I replaced both key batteries myself and fixed the problem. They also charged me for replacing the brake fluid during the same service. As I have experience in the car industry, the next time I did my own service. When I changed the brake fluid again, I found that the blue coloured fluid that they had put in the reservoir had only been bled into one of the front calipers. The rest were full of cloudy water impregnated original (clear) fluid. Who knows what condition the brake calipers are in now due to corrosion. Recently (against my advice) my son took his car there twice with an ABS brake fault. On both occasions, they said they couldn't find the fault.. He took it to the local tyre dealer, and they immediately found a faulty rear ABS sensor. These are only a few of my own bad experiences there. I suggest you avoid their service department.

Had a great experience at Westernport Holden’s service department. Some context, I normally avoid car dealerships for servicing at all costs. Why? Past experience (at other dealers) for me have been mostly negative. Where I would go in for a routine service and come out hundreds of dollars poorer. As a consequence, I have been using an independent mechanic for the last 6 years and will continue to do so for the foreseeable future. When I found out that my Holden Astra was fitted with a faulty Takata airbag, I rang around a few Holden dealers in Melbourne’s southeast to try to book in the replacement. Long story short, I called 5 other dealers before I called Westernport Holden. 3 of those 5 dealers gave me the run around, kept me on hold for ages, said they would call me back but didn’t. The other two, were honest enough and told me that they had a backlog of airbag replacements booked in and wouldn’t be able to service my car for a few weeks. When I called Westernport Holden, I was greeted by a friendly but no nonsense guy, who booked my car in for the following week. When I went to the dealer this morning, they swapped out the airbag within 20 minutes and I was on my way within half an hour. I don’t want to say too much but I do know that some dealers, can cop a bad rep for trying to sell you things that you question. But you won’t get that pressure here. These guys were nothing but professional and efficient. I’m not in the market for a new car, but in the event I decide to move in on the VXR, I’ll definitely be ringing these guys first. Great service Westernport Holden!

From the time I called Westernport Holden enquiring about a car to actually purchasing it I was treated with interegity and professionalism. I was so confident I was going to purchase from Ryan that I travelled from the Western suburbs by public transport to Hastings. All the staff were very pleasant and made me feel welcome . Although the original car didn't suit my needs I found a perfect car that also pleased my family. Both Ryan and Damien the Manager did their upmost best to accomodate my budget and peace of mind with a premium warranty and roadside assistance. The cherry on the cake was the loan car they organised and chocolate Easter eggs for my kids for the way home! I have no hesitations in recommending this car yard. There's no pressure to purchase and definitely lots of assistance to meet your needs for whatever car you require plus the added security of purchasing from a reputable company like Tony White .

In this era of Covid lockdowns I have just bought a car from Westernport Holden, online, sight unseen. This was a difficult challenge for me as I consider myself a fussy buyer and I’d never bought like this before. However, now that the car has been delivered to my driveway I couldn’t be happier. I made many phone calls, asked endless questions and Mike made every effort to describe the car honestly with lots of photos. The car was 14 years old and one expected a few flaws but Mike showed them to me and had extra detailing and mechanical checks performed. Eventually I plucked up the courage and took the risk to buy. My anxiety was totally unwarranted in that the car was even better than I expected. The price was very fair and I am totally satisfied with the purchase. All credit to Mike for the integrity with which he conducted business. I do not hestitate to recommend Mike and Westernport Holden.

With a 3rd grandchild on the way, my wife and I went to look at a Trax that was on CarSales at this dealer. When we arrived, it was clear the Trax was not suitable. In steps Ryan. He listened to what we needed, understood what we needed, and suggested the Captiva. Ryan was genuinely excited to show us the features of the vehicle. He wasn't just reciting the brochure, he knew the car, and he liked the car, and it was obvious. Running through the finance was the most detailed explanation I had ever had, even from a bank. All the catches, fees, charges, clauses and options were clearly presented so that I could make the right decision based on the information at hand. The most relaxed, unpressured, professional sale I've ever gone through for a car. I would definitely recommend friends and family to this dealer, and to Ryan in particular.

Picked up my new VF Series 2 SSV Redline this morning from Ryan @ Westernport Holden. A huge thanks to Ryan for being patient why I decided on which model I was going to choose and for getting me into my dream car as quickly as he could. You will not be disappointed in taking the time to drive down to Hastings and visit Ryan and the rest of the team, always professional, patient and understanding. When you are making, what for most is the second biggest purchase in your life, you want to be dealing with someone who is a professional and will not pressure you. Can highly recommend speaking to Ryan about a new car purchase, was an excellent experience and a dealer who I would highly recommend. Well done Ryan!!!

What an awesome experience it was to purchase my first Holden off Ryan, Des and the team at Westernport. Not knowing a lot about cars they helped me understand the differences between the cars and actually listened to what i wanted. They were able to provide me with a level of service that i had never received from any other car dealer and i am so great full for it. Recommend them a million times over and i will be referring all friends and family that want to purchase a car to them as i am confident they will be looked after. Thank you guys, you made it very easy with nil stress and pressure.

Back for a Logbook service last week, even with all the Covid stuff going on, I was able to keep my SS Wagon on schedule for its service as i am an essential worker...car and office were pristine clean with all protocols in place. Great professional service without any pressure to do things not required....and that's a refreshing change from other places. Even helped me out to get my car from them to Tyrepower for new tyres same day without me having to lift a finger. Highly Recommend Peter and his team.

Westernport Holden is fantastic. I dealt with Mike over the phone to purchase our XF Jaguar his knowledge of cars was fantastic. I travelled down to Melbourne from Newcastle and Mike met me at the airport. We then travelled to Westernport Holden where the XF was waiting in pristine conditions. I then drove the car the 1000 km home without any issues. Mike is fantastic and extremely easy to deal with. Thankyou, Westernport and Mike and the rest of the team.

Good guys to deal with. I was an interstate buyer of a secondhand vehicle. I had some initial reservations, but Des's no-pressure approach put me at ease and I went thru with the trade in and sale. When they couldn't source a replacement item for the vehicle in time for my departure, they were happy for me to get it done back home and reimbursed the cost in quick time. For this I was very appreciative. Would recommend them.

what a great place very friendly, great staff,fast and efficient, only had a couple of days wait to book in for a service and unlike most places ,they asked me when I wanted my service completed,in my experience I usually get told to get the car in early,and you can get it at the end of the day.... such a nice place, amd being a female i usuallydread taking my car for service etc,I will definitely be back !

Big thank you to Westernport Holden and especially Ryan. It was a big step for us getting our first work car on finance and they just made us feel comfortable from the minute we started talking. Answered all of our (probably silly) questions without hesitation, and we didn't have to wait long for our extras to be put on and we picked up the car within just a few days. Couldn't be happier.

Highly recommend Westernport Holden if you're looking for a new or used car! Mike and Ryan went above and beyond to help me. Mike even drove 40kms to pick me up and bring me to the dealership to finalise and pick up my new car and I couldnt be happier with it. Genuinely nice people who go above and beyond for their clientele. Thank you so much to Mike and Ryan!

10/10 experience. We dealt with both Damian and Mick for the transaction of the vehicle we purchased from them. On the day of pick up Damian spent the time showing as all the little tricks with the car and it was presented brilliantly on pick up. Overall cannot recommend enough. Small dealership who really have the time to assist with all your needs.

The service from start to finish was exceptional ,Ryan and the team at Westernport Holden made our car buying experience so easy from the online inquiry to finance and our 5 1/2 hour Drive to look at the car in person and drive it back home every detail was covered before we even seen the car in person. Very Happy Customers Michelle & Laurence :)

Great experience dealing with Trent and Ryan from Western port Holden. Made it really easy for me to understand my options and had me in a new car by the end of the week. Would definitely recommend Western port Holden if you're looking for a new car. A great change from the usual sneaky car dealers I've dealt with in the past ! Thank you !

Had such an amazing experience here! Everyone was lovely and very welcoming, especially Ryan. He helped me a lot and was able to answer any questions I had! Ryan was amazing to work with, he tried his hardest to help me get the car I wanted and in the end it paid off! I was able to drive away in my new car today! Absolutely amazing!

Had a really simple and easy going time dealing with Trent to purchase a 2017 LS Colorado. Since buying the car I’ve had no dramas at all, have been checked up on to make sure everything is ok and if anything else is needed. Would highly recommend the place and inparticular, Trent, with the experience I’ve had with him.

Great experience at Westernport Holden. No High pressure sales staff jumping on you as soon as you step on the lot is a nice change. So nice to be able to browse and make up your own mind and at your own pace. Staff are friendly and really helpful. More people should support our local businesses.

Missed a tail light that was out after I picked up my car from service. Called them at around 4:30. Spoke with trent who apologized for it ask me to bring the car back which I couldn't do till after 5 and he fixed it straight away for me. Great customer service! Really happy thanks to trent.

Had my car in there for a service couple of years ago and Repair but finish the job after all that I didn’t clean the car or wash it for me which a lot of dealerships do. I did not feel like a value customer and the manager told me to wash it my self The Guys I did not have the time to do it

Have dealt with this particular Holden Dealership 2 times one for a new car and one for a used car - Both times treated the exact same. Would be nice if other car yards had half the ability you do at westernport. Will be going back here in the future for any car purchases / servicing.

Fantastic place, Ryan was incredibly helpful! Can not recommend enough! They got the vehicle ready super quick and happily worked around my difficult work schedule while staying in contact the whole way through! They even went the extra mile to make the process that much easier.

A huge thanks to all the team at Westernport Holden for the excellent service for my recent purchase. I appreciated the extra effort taken to teach me how to use the new mylink technology and feel comfortable in my new car! I would highly recommend Westernport Holden to all!

This has been an outstanding experience from a car dealership. Not only did they provide a great reliable product at a reasonable price, they supported the whole customer experience with complete understanding of budget & vehicle requirement. Thank you guys. great job!

Thank you so much for the expirence from the service team and sales you guys have been great it was a pleasure to meet the dealer principle on hand over for my new car looking forward to doing business again in the near future see you at my next service thanks guys

I was about to go to Mornington MG to get my car fixed as it was leaking oil. Then I was told that there was one in hastings. Way better service they fit me in straight away and got it done the same day but allowed me to keep it there overnight. Friendly staff

Purchased my wife's new MG ZS with them last week. Damian and Michael were great to deal with. Happy with service received during sales process, hopefully this will continue with the servicing of the vehicle. Really impressed with the ZS. Highly recommended!

Great service and excellent price. Ryan was efficient and friendly. As a young woman, this is one of the only car dealerships that spoke to me instead of my partner. I'll be returning for all my servicing thanks to the outstanding service I received .

Couldn’t ask for better assistance! Damian and Ryan were extremely accomodating and helpful right from the start to driving out on my new car!! Highly recommend these guys! You won’t be disappointed!! 5 star service all the way! Thanks again guys!!

I would like to thank peter and his team for a prompt repair On my captiva it needed a new transfer case Which was done very quick and efficient there work is First class I would not be taking my car anywhere else for repair Thanks again peter

My wife and I have just purchased a magnificent VF Holden wagon and could not be happier with the service we received. Thank you so much to both Mike and Mick for everything you have done for us. Look forward to dealing with you in the future!

I have purchased 2 cars here and they have been nothing but helpful, Even to the point where they gave me a bit more education on the other cars i was looking at - but not to the point where they just up sold there brand. Thanks again

So amazing, they kept in contact with me on everything and were so nice as to come in on the day off and get my parents to check out the car, helping us with everything and it went so smooth it only took about 5 mins to sign papers.

Westernport Holden and in particular Ryan Kissick was a pleasure to deal with, very knowledgable and nothing was too much trouble. Very relaxed situation, I would highly recommend! Thanks again, loving the new vehicle!

Ryan and Trent went way beyond to help me purchase my first car. Very grateful for there time and patience. Would not recommend any one else to go through, all the staff at WestenPort Holden are fantastic. THANK YOU!

I would highly recommend going to Westernport Holden. They are very professional, quick to fit my car in and make the necessary repear. Job quoted before it started, reasonable toboot! Big 2 thumbs up from us!

My husband is not easily pleased - however in this case, I note he is extremely satisfied with the purchase and service experience displayed by the professional team at Westernport Holden Hastings. AJ Smart

Service with a smile, old school. This place is like workshops weee years ago, not clinical and sterile with sour faces like new workshops are. They treat you like a person, not a number or a dollar sign.

Absolutely fantastic service at westernport Holden such friendly and helpful people to help you with all your needs. Could not be any more pleased with the help that I received.

Excellent service and very friendly staff. Ryan is of great personality and his dealing was simple and straight forward. Would love to do business with them again in the future

I was impressed with how the entire team looked after me and went above and beyond to make sure I got the car I wanted and that it was in perfect condition. cheers guys! :D

Great experience with Damian and Mike Prompt communication. Honest and open. Willing to go the extra distance to help with handover. Would happily recommend. Cam

Service had been great now calls aren’t returned and issues aren’t addressed even though the car is still under warranty and service prices are through the roof

Couldn’t be happier with my experience with the staff here. Completely professional and easy to deal with, got a great car at a great price …

Best service around. Peter and the boys know what their customers want, great service, great price. Worth the extra drive to Westernport Holden

Ryan is an ideal salesman, very friendly, not too pushy. I will certainly recommend this car yard and Ryan to anyone looking for a new car.

We are happy with the amazing service. Mike was so friendly and pleased to deal with. Would definitely recommend to all my friends!

Purchased a car here on the weekend ! I had been to 2 other Holden Dealerships and i knew this was the place to make my purchase.

I've bought 2 vehicles from them so far...Mike makes it simple and easy and is very particular about customer satisfaction...

This is where I choose to purchase cars. Not something done too often, but it's a great experience at Westernport Holden!

I brought my car from Westernport Holden. They provide outstanding customer service (mike) and advice .what a great team

Whatever you do, do not get your car serviced here. Anything is better than getting work done on your car here.

Thanks so much to Ryan and Trent for helping me get my dream car. I'm so happy with it …

I always get my car serviced here, fantastic service and super friendly staff

Awesome service, price and knowledgeable on everything they have and offer

Excellent customer service, wouldn't take our car anywhere else

The service department are great and very accommodating

Peter is great to deal with . Wont go anywhere else.

Friendly team. Always happy to help with any enquiry

Lovely place new menu enjoyable time fantastic food

Spare parts people are honest and up front

Great service & really friendly staff.

Amazing service Friendly staff. …

But didn't have what I'm looking for.

Nice friendly sales people's.. AAA++

Happy to go back again very helpful

Happy to help always good service

Customer service very good

Great service from mike

Good customer service

Forceful sale staff

Great service..

Great workshop

Great service

Great people.