White Rock Hills Branch Library

86 reviews

9150 Ferguson Rd, Dallas, TX 75228

dallaslibrary2.org

+12146708443

About

White Rock Hills Branch Library is a Public library located at 9150 Ferguson Rd, Dallas, TX 75228. It has received 86 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday9AM-4PM
TuesdayClosed
Wednesday9AM-6PM
Thursday9AM-8PM
Friday9AM-6PM
Saturday9AM-8PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of White Rock Hills Branch Library: 9150 Ferguson Rd, Dallas, TX 75228

  • White Rock Hills Branch Library has 4.4 stars from 86 reviews

  • Public library

  • "The White Rock Hills library is located near the intersection of Ferguson Road and N"

    "A long walk from parking lot to door"

    "A long walk from parking lot to door"

    "Libraries are not the hushed sanctuaries featured in movies and tv"

    "Is it a library or junk yard"

Reviews

  • Josiah Brush

The White Rock Hills library is located near the intersection of Ferguson Road and N. Buckner Blvd. The library is not visible from the road and the signage, for me, is easy to miss. From Ferguson turn south onto either Beck Ave. or Hibiscus Dr. and you'll see a surprisingly large, low-slung building. It doesn't wave its hands and shout, "Over here!" to you. Partly because of the low height, partly because it's painted an off-white which surprisingly matches the color of the parking lot and sidewalk. The library is definitely big horizontally. So big the tubes of air conditioning ducts, lights, shelving, the tables and pattern on the carpet combine to create a study in one-point perspective. Running down the middle are four 5' x 8' desks/workstations with built in electrical outlets and a privacy screen dividing the table vertically. Each have four chairs but there's certainly room for more. Along two walls are half-sized versions of the workstations ("A quiet spot for reading, studying and working.") More chairs and tables, less formal, along another wall. There is a separate room for the computers. The library 'only' has 18 and there is certainly lots of breathing room left over in that area. The children's section isn't as physically separated from the rest of the library as is the current trend. In fact, in one large play/hang out/read section between the Children's and Young Adult books, I saw four different arrangements of chairs & tables, for four different sizes of kids. Kinda neat. The library boasts a slightly above average quantity of Adult fiction and nonfiction. Same can be said for their DVD, audio book and music CD collections. However, one of the things which really sets this library apart is their extraordinary visual presentation of the media available. I wasn't sure whether to give this library four or five stars. This really is one of those "you have to see it" places. But when I again saw the floor-to-ceiling chalk board/pillar (check it out!) I knew.

  • 100% PURE MINDFCK

A long walk from parking lot to door. They should put up some covering over sidewalk to the door to protect against elements. After the long walk up the sidewalk I was relieved to open the door to what I thought would be fresh cool air but to my dismay...the A/C was not working in the main areas. Only two rooms had A/C. I rush to the other rooms to cool off and I find it's not much cooler then the main area but cooler. The two rooms that were cooler was poorly set up. When I get inside and look around it's like traveling back in time several decades. Very simple and limited resources. They have yet to discover USB charging technology where charging ports are on the table for both in wall jack and direct USB charging. All available charging ports are from the jacks on the wall, that I saw. Even though it was nice going back in time, I do not plan on visiting this library again.

  • Free your Mind

A long walk from parking lot to door. They should put up some covering over sidewalk to the door to protect against elements. After the long walk up the sidewalk I was relieved to open the door to what I thought would be fresh cool air but to my dismay...the A/C was not working in the main areas. Only two rooms had A/C. I rush to the other rooms to cool off and I find it's not much cooler then the main area but cooler. The two rooms that were cooler was poorly set up. When I get inside and look around it's like traveling back in time several decades. Very simple and limited resources. They have yet to discover USB charging technology where charging ports are on the table for both in wall jack and direct USB charging. All available charging ports are from the jacks on the wall, that I saw. Even though it was nice going back in time, I do not plan on visiting this library again.

  • Leigh Tschoerner

Libraries are not the hushed sanctuaries featured in movies and tv...they are now community centers with books. This library in particular is loud because of its open layout and open ceiling. Nothing stops sound from bouncing from the childrens' section and computer section all over the small building. Acoustic tiles on the ceiling would help. So would more partitions around noisy zones. In the meanwhile, wear headphones if you want quiet. Or go to a larger library with multiple floors and quiet zones. It does have plenty of comfy chairs for easy reading and a good number of work tables.

  • rimon re

Is it a library or junk yard. People talk all day on phone and loud. What is staff doing here. No support from staff. Rude and ignorant staff. What is government going in Texas. Where is our hard earned tax money used. Really really are we in USA or some third world country. Bring library culture back. All those 5 star reviews never went out of their pond so they don't know what is excellent customer service.

  • Carrow Graie

I like this library much more than the Skyline branch that I used to frequent. I especially love the large windows next to the little wooded area. The greenery really helps you to feel relaxed as you read/study. As the day progresses the noise level picks up. I've learned to bring my ear buds and listen to classic music or nature sounds. That REALLY helps drown out inconsiderate people.

  • Cordell Ivy

It was great to return to the library. Everything was clean, they have the latest touch free technology and the librarians we trust and appreciate are there. They do want you to turn in materials outside, use hand sanitizer upon entering, and socially distance with masks, but that's ok. It doesn't take long to fill your arms with interesting and entertaining items

  • The Best In The World

Our hard earned tax money is misused and abused. The manager and staff are horrible and does not care what u say. The place is filthy and no improvement since last some years. Restroom smells like u r in construction port a potty. If u inform the manager she will always ignore as if she never heard u. It is like a soccer field hell of a noise around u.

  • Mark M

It's a typical oldish library. Nice, with wonderful people who are quick to help and I love the woodsy area in the back. With the large windows, it feels like l am reading in the woods. Bathrooms are well kept, and, no I don't have a relative or friend that works there and just felt like describing my 10 or so experiences at this library. :)

  • Hannah (莫恩妍)

Visited this branch location after exploring White Rock Lake and love LOVE the awesome natural light. Kids reading area is great and I liked the creative setup with posters of blown up book covers on each row of shelves to highlight different books. Would love to live closer so this could be my home Branch.

  • Firstname Lastname

People on cell phones all the time, kids running all over the place inside the library and outside in the parking lot, and the last time I was here was the best......SOMEONE TOOK A DUMP IN THE URINAL. Can't say I have ever been to a library quite like this. Luckily I am only in this area temporarily.

  • richard granger

Its an ok library some of the staff are nice and helpful .some are lazy and not helpful and it is kind of loud in there at times i would not recommend this library if you need a quiet place to study on the plus side its a nicer / newer library it has a good selection on movies

  • What Am I Doin

It is a very dirty place and hopeless customer service from management. Too noisy and waste of time to go there. They made me feel as if they own the place and they can do what they want. No video or Dvd u can enjoy. The collection is like a personal collection quantity.

  • Tim Cornish

This library is pretty old. I took my kids here a couple times and they enjoyed their time here. They offer a lot of activities for the kids in the summer and spring. We signed up for a few events and love it. Would recommend it to anyone with kids.

  • Parks Stearns

Friendly, knowledgeable, professional staff who genuinely care about library users and go far beyond any reasonable expectations to involve all segments of the community. I’d write more paeans, but I want to get back to my reading. :)

  • Milly Serrano Fritz

Really nice place! The activities set up for children and adults are engaging and fun for the whole family. We had our family portraits done here. Loved meeting nice people. Both staff and patrons. Thank you! Keep up the great work!

  • Nikki C

I love the space. The workers are extremely happy to help you with anything. I would tell anyone to visit. Great atmosphere. U just need a bigger sign on the main road because its far from the entrance.

  • Voula Kotronia

Clean and organized library. This was my first time to use a printer and a computer in a library and a nice lady named Sharon helped me alot.Thank you Sharon!!! Voula..from Greece

  • D. Larkins

The facility is beautiful and the service is great. Very family oriented. It is the type of place that is great place to take the kids or just get yourself some "me" time!

  • Jennifer Galvan

Quiet environment and perfect for some studying. Plenty of tables to choose from. The large windows open up the space and allow for a nice view of the woods!

  • Goddessy

I love this libary everyone is so professional and available to assit me with my needs. This is also a wonderful libary to bring children. #beproductive

  • Samantha Pratt-Wagner

Lots of computers. Comfortable seating options. Great place for younger readers and a pretty outstanding selection of movies and TV shows on DVD.

  • Jeremy Medford

Not a bad place considering its in the hood. People from the surrounding apartments send their kids here unsupervised. So it gets loud at times.

  • Josh Wassef

You call the library. The lazy librarian acts like she cannot hear you with b.s. and say "oh I'm sorry" then hangs up. I'm sure it's a joke.

  • Natalya Star Bailey

Matthew was such a great help printing my shipping label for me. We need more kind people like him in the world willing to help. Thank you!

  • Hatsune Miku

Its a wonderful place to take kids they have an anime section and also they have books in spanish if you need them I recommend it to you!

  • Rebecca Donaldson

Each time I go to check out books the staff has been rude and unwelcoming. But besides that, the place is fine.

  • Big Monk

Very nice clerk hHORRIBLE INTERNET SERVICE. Slow computers. Just terrible and nerve wrecking.

  • Catherine Burnley

Tucked into the woods with big windows make for pretty views. An asset to the neighborhood!

  • Priscilla Cid

Awesome it has everything and it takes my time away from summer.plus its close to my house

  • TONYA DAHL

My favorite hangout. Its quiet. They also have private rooms to use. Staff is helpful.

  • TAC Gold

It's great and it free unless you you miss a week and have to pay but it's the best.

  • Carol Cantu

So clean and peaceful. I loved just sitting there reading. Great atmosphere …

  • Joseph Watson

Staff was great help me thru my needs to get my copy right thank you all …

  • Shan soemonobs

Glad their is a library by me and these people actually come to work .

  • Maryanne Battock

I love this library. It is always busy and the atmosphere is perfect.

  • Dylan James

Great place to study and they have a great story time for children.

  • Tyrone McCallister

Great quiet place for studying. Nice customer service.

  • Deborah Whatley

Ease of use is 5 star friendly and helpful

  • Paul Hyde Schott

Great library. Nice quiet place to study.

  • James Oliver

Staff always very friendly and helpful

  • Danae Whisenhunt

Great place for kids activities

  • Terrence Maxey

HAS everything I be looking for

  • Breihan “Mike” Moody

Very nice. Great atmosphere

  • Neva Turner

Nice And Peaceful Here

  • Torean Bellard

Nice, clean and quiet

  • Brad Ford Smith

Love this library!!!

  • Donald Celius

Very Quiet place

  • Steven Wukasch

Helpful people

  • Carolina Mendez
  • Jenna Stapleton
  • Jon Chancey
  • Daniel Garcia
  • Mrs.jones11 Jones
  • Alexa Carr Bernal
  • Matt Work Weseman
  • Lola Martinez
  • Catalina Alvarez
  • CecyThatsMe
  • M W
  • Jorge Ramirez
  • Katherine Myrick
  • Nayely Ruiz
  • Sabrina Jones
  • Christina
  • shaquoyah harris
  • Lelu Pow
  • undercover ssj
  • Candice Cogburn
  • Sandra Moss
  • Jamie Yarbrough-Griffin
  • brandon mcknight
  • Heather Ribbons
  • Mary
  • Beverly Kelly
  • Isaias Rincon
  • Martha Barrientos
  • Mario Palma Jr.
  • Laura Watson
  • Adam Helmke
  • Ali Ala
  • Teneesha Payne
  • TOUCH YA NOSE TV
  • Chaowei Jia
  • Husejin Dervic
  • Avery Koch

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